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WW75J54E0IW (7.5 kg), WW85J54E0IW (8.5 kg), WW11R64FU0M (11 kg)Washing Machines Buying Guide
Our buying guide will explain which type of washing machine would suit you most, how much you can expect to pay for one, and which features are worth looking out for.
LiaVictoria
- 2 reviews
Samsung has no after sales service at all!
Great machine, washed well but after 12 mo that it literally fell apart behind the drum. Called Samsung as under warranty and been trying to get a resolution now for over 3 months. I would never touch this brand machine again as they run you around and refuse to fix a broken product.
Purchased in January 2021 at The Good Guys for $699.00.
2 comments
I have tried this through you before but will again, hence the lack of after sales service review.
.....and once again no service from Samsung. Unethical company as far as after sales service
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KylieSydney, NSW
- 5 reviews
- BubbleWash Steam WW85J54E0IW (8.5 kg)
- Verified purchase
Great choice, very happy with it!
After reading many reviews i decided to go with the Samsung Bubblewash and Im so glad i did. My favourite feature is the 15 minute cycle which is very handy when you have 3 kids and piles of clothes to get through on a daily basis.
The clothes come out well washed and the machine is fairly quiet when running.
Having the child lock feature is very handy although the only negative is that even with the child lock on, the on/off button can still be pressed so i have to make sure the laundry door is closed so my child doesnt go and turn it off.
The front loader also uses much less water and you need much less powder/product than a top loading washine machine. I will never go back!!
Purchased in November 2021 at Bing Lee Physical store for $695.00.
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PhilEbor nsw
- 22 reviews
- 3 likes
I'll give this 4.5 stars Great for a smaller off grid solar setup
My last samsung (Higher Spec) front loader wore out after 10 years solid use
This one is almost identical with some pro's and cons
The door doesnt open as wide as my last washer and it doesn't have a "personal program" wash feature
HOWEVER
The preset washes are so much more usable and adaptable quickly than the old one
This unit although an inverter motor is belt drive rather than direct drive. But still does 1400rpm and i cant see any difference in noise or power peak levels
Another great feature is the water heater element can be turned off 100%. Which is necessary if your on a small off grid electricity setup. I had to physically disconnect it on my old one as 20 degrees was the min setting for water temp. ...Read more
I give it 5 stars as it's closer to 5 than 4Purchased in December 2021 for $588.00.
1 comment
KathSamsung
Great to hear you are enjoying your Samsung washing overall, Phil. We really appreciate the time spent to share your experience with us and your feedback will be forwarded on to the team so that we ca... Read more
n continue to release great products. If you have any enquiries, please don't hesitate to reach out to us via the private message feature on Product Reviews!Similar opinion? Write a review on ieatwords.com.au!
Find out how Samsung BubbleWash Steam Front Loader compares to other Front Loading Washing Machines
Know better, choose better.
Hayley HobsonHobart, TAS
- 2 reviews
Love samsung!
Have had alot of washers in the past but none have compared to this one! In a shared house so alot of washing and different types. It handles my delicate clothes to anothers business attire to anothers filthy workers clothes brilliantly. Really easy to use and understand and much quieter so the longer washing time for some cycles doesn't even bother us.
Purchased in July 2021 at Harvey Norman Retail Stores - Appliances for $800.00.
1 comment
KathSamsung
It is great to hear that you are currently enjoying your Samsung washing machine, Hayley. We really appreciate you sharing your experience on this and it will be forwarded to the team.
If you have an... Read more
y enquiries, please don't hesitate to send us a private message :)Similar opinion? Write a review on ieatwords.com.au!
M DuncanPerth, WA
Over powering smell of rubber
I have had this machine 3 months now and from the moment it was installed there was a revolting, absolutely over powering smell of rubber which makes my clothes and newly renovated laundry stink during and after a wash. I contacted Samsung who sent a service man who said he couldn't smell a thing which was so frustrating given friends and family have mentioned the smell whenever they go near my laundry. The service man told me to rinse with white vinegar which did nothing. The smell seems to becoming from the rubber seal and you can imagine...Read more
how that smells when it heats up. Also doesn't really wash that well either, white duvets and sheets are still coming out with yellow sweat stains on - this never happened with my previous machine - very disappointed!Purchased in November 2021.
1 comment
KathSamsung
Very sorry to hear of the issues you are experiencing with your Samsung washing machine. We would like to look further into this for you. Would you be able to forward your enquiry to us via the link b... Read more
elow, as it is our main point of contact? https://www.messenger.com/t/SamsungAustraliaSimilar opinion? Write a review on ieatwords.com.au!
Josh M.Sydney, NSW
- 5 reviews
- BubbleWash Steam WW75J54E0IW (7.5 kg)
- Verified purchase
Quiet, 1400RPM, efficient and cheap.
Excellent machine for the price with a plethora of options, using the eco wash this is a vast improvement from the older samsung machine we were using. Sings a little song at the end, which is pretty long but is otherwise a quiet and performing budget machine. Clothes actually feel better after.
Purchased in January 2021 at Bing Lee Online store for $599.00.
1 comment
MickSamsung
This is what we like to hear! We’re glad to hear you’re enjoying your Washing machine and thank you for leaving your positive feedback :)
If you have any questions, you can reach out to us through Pr... Read more
oduct reviews Private messages or via Facebook messenger - please ensure to copy and paste your product review in a private message to us.Similar opinion? Write a review on ieatwords.com.au!
Kon M.
- 4 reviews
Love it
Love it! It’s pretty quick.. and I did like 15 loads in a week since I’ve moved in my new house! Clothes come out clean and fresh!! And it’s not noisy
Purchased in December 2021 at Harvey Norman.
1 comment
MickSamsung
This is what we like to hear! We’re glad to hear you’re enjoying your Washing Machine and thank you for leaving your positive feedback :)
If you have any questions, you can reach out to us through Pr... Read more
oduct reviews Private messages or via Facebook messenger - please ensure to copy and paste your product review in a private message to us.Similar opinion? Write a review on ieatwords.com.au!
Myrtle
- 4 reviews
Still working well adrer 4 years
Bought this washing machine 2015 and not have any problem since been working perfectly clothes no runs or tears highly recommended for family and friends and smart energy too to have to have it
Purchased in August 2021.
1 comment
KathSamsung
Glad to hear you're currently enjoying your Samsung washing machine after 4 years, Myrtle! Your feedback is greatly valued and will be forwarded on to the team so we can continue to further improve on... Read more
our products and services. If you have any other enquiries, please don't hesitate to send us a private message, so we can further assist!Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Muhammad Salman A.Sydney, NSW
Stopped working!
Had it for two years. and now it has stopped working. tried having a look myself. Motor, PCB etc. seem to be fine but washing machine does not spin. $200 for a call-out of a technician or replacing the whole thing for $600 with 2 years warranty. This has been disappointing!
1 comment
KathSamsung
HI Muhammad. Sorry to hear of your experiences with us so far and I would like to investigate this further for you. If you would like me to do so, would you be able to send us a private message with your Samsung reference number?
Kath
Samsung AU
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Find out how Samsung BubbleWash Steam Front Loader compares to other Front Loading Washing Machines
Know better, choose better.
Bris ShopperSouth East Queensland, QLD
Terrible Product
This machine IS A WASTE OF MONEY! Do not purchase one. I bought this model a year ago and it has been replaced twice. I am absolutely astounded that anyone is giving this machine a 4 or 5 star rating! It has had faulty electronics, display failure, cycles fail & now the second replacement has just completely stopped. I would never buy a Samsung product again.
Purchased in August 2021 at The Good Guys.
1 comment
KathSamsung
Sorry to hear of the issues you've had with your Samsung washing machine so far and I would like to investigate this further for you. If you would like me to do so, please don't hesitate to send us a private message.
Kath
Samsung AU
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Bright sightPerth, WA
- 8 reviews
- BubbleWash Steam WW85J54E0IW (8.5 kg)
- Verified purchase
Perfect
Its perfect and I like it a lot. The washing cycles are not so long and it has a quick wash for 15 mins and daily wash for just over an hour.
Purchased in May 2021.
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Shahin K.Sydney, NSW
DO NOT BUY- FAULTY DESIGN
Bought this unit 11 months ago. Like many other Samsung Washing machines, it has a major issue: leaking problem due to bad door and sealing design.
In Samsung technician report, it is mentioned that, it is not covered by warranty as an object stuck between door and sealing.
So, Samsung needs to give a new instruction to their buyers and ask them to watch the machine while it is working and make sure nothing gets between the door and sealing.
So, if you are reading my review and planning to buy this washing machine, thinks twice.
Purchased in November 2021 at Harvey Norman for $750.00.
1 comment
AdaSamsung
We are very sorry to hear about your experience with us, Shahin. We've sent you a PM requesting for more information. When it's most convenient for you can you please send that through?
Jo
Samsung AU
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Moh A.Sydney, NSW
- 12 reviews
- BubbleWash Steam WW75J54E0IW (7.5 kg)
- Verified purchase
Good washing machine
My old Machine stopped, checked online found JB hifi had the best price at the time ordered, pick up and been very pleased with it so far. Good wash, shorter time than my old unit.
Purchased in June 2021 at JB Hi-Fi for $560.00.
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Linda M.
- 4 reviews
I have had this product for about 6 months and love it.
I wash all my clothes in this washing machine, from doonas to delicates and it's amazing. the controls are easy to use and the cycle times are great, as you can have it on for a quick wash for 30 minutes or a deep clean for 1 hour and a half. It's a lot quieter than any other washing machine that I have had and I love the little music playing to let you know the cycle has finished.
Purchased in March 2021 at Harvey Norman Online for $499.00.
2 comments
Lisa K.Samsung
Thanks for letting us know about your experience with your washing machine, Linda.
Lisa
Samsung AU
No worries, as I said I love it!
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Richard
- 2 reviews
Very Happy
I’ve had this machine for only a week. Have thrown everything at it from shirts, minimum iron to Quilt covers using steam. Just Brilliant
So very very quiet.
Thank You.
Purchased in August 2021 at Harvey Norman.
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Find out how Samsung BubbleWash Steam Front Loader compares to other Front Loading Washing Machines
Know better, choose better.
lolaOMAGH
- 3 reviews
- BubbleWash Steam WW75J54E0IW (7.5 kg)
- Verified purchase
Best washing machine I ever had
Does remember your favorite program so you don't have to press a lots of buttons to start your program, 15min wash - everyone love it, clean laundry, quick and easy to use. Highly recommend for busy family.
Purchased in June 2021 at Currys.
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NoNameSydney, NSW
- 6 reviews
Not washing and rinsing properly
The machine is not working properly. Not washing and not rinsing properly. Have to put another rinse cycle every time. Waste of water and electricity. Not worth the money I paid for it.
1 comment
AdaSamsung
Hi, this sounds like something our Support Team can assist you with. We recommend for you to contact 1300 362 603 so that we can look into this for you.
Jo
Samsung AU
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AnnSouth East Queensland, QLD
- 14 reviews
- 1 like
- BubbleWash Steam WW85J54E0IW (8.5 kg)
- Verified purchase
Expensive piece of rubbish
I bought my Samsung 8.5 kg front loader ww85J54101W in October 2015, loved it at first a few minor problems when out of warranty, but now I'm sure the whole street can hear it ! $699 for not even 4 years, my Maytag lasted 25 years, Not even going to waste my time getting someone out, this time I'll do my research, definitely not Samsung!
.
Purchased in October 2021 at David Jones Retail Stores for $699.00.
2 comments
AdaSamsung
We're sorry to hear that you have been experiencing difficulties with your washer, Ann. Would you be able to provide me with your contact details and any reference numbers to the link below so we can ... Read more
further look into this? Please ensure to copy and paste your product review in a private message to us.Honestly don't know why you ask people to private message you, and all you get is a sorry! I myself use this site as I'm sure others do, to review products before purchasing this machine was originall... Read more
y supposed to be $1300 and David Jones price matched and it was a piece of junk !!!Similar opinion? Write a review on ieatwords.com.au!
Adris S.Metropolitan Adelaide, SA
- 4 reviews
- 1 like
great machine
our Samsung washer is great it has some good features, quick wash easy iron, it has to be one of the quietest washing machines on the market its great very happy with it
Purchased in February 2021 at Radio Rentals SA for $700.00.
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Rich HSydney, NSW
- 7 reviews
- 2 likes
- BubbleWash Steam WW75J54E0IW (7.5 kg)
- Verified purchase
A great all round washing machine
This is a great machine for a small household. Six months of use so far. Compared to a previous F&P machine, I have found this to be flawless. It cleans efficiently and faultlessly every time. There are no marks on clothes and the spin cycle works well (and clothes that were left unclean by previous machine are now restored). I only have to do 2-3 loads of washing a week. It does struggle with bulky items like a pillow (the spin cycle wouldn't finish despite multiple attempts), but copes with multiple towels and sheets in the same load.
Purchased in December 2021 at Bing Lee Physical store for $685.00.
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Questions & Answers
Sallyasked
Only bought the machine1 month ago and does not finish cycle. 5c message for filter blocked and nothing in it. Very disappointed, continually draining by hose. Won't even spin
1 answer
AdaSamsung
Hi Sally, if the pump filter is clogged, an information code of “5C” appears on the screen. We recommend for you to clean the pump filter via the steps in the link below.
User Manual (page 43) > http://downloadcenter.samsung.com/content/UM/201803/20180303111357091/WW5000J_SEHC_DC68-03887A-00_EN_TH.pdf
Please also:
- Make sure the drain hose is not frozen or clogged.
- Make sure the drain hose is positioned correctly, depending
on the connection type.
- Clean the debris filter as it may be clogged.
- Make sure the drain hose is straightened all the way to the
drain system
If you continue to experience troubles with this, please feel free to send us a private message through the link below.
https://messenger.com/t/samsungaustralia
Jo
Samsung AU
RJWasked
How long should washing machines, used normally, last for before needing replacement
1 answer
Has everyone noticed the 'how long is a piece of string' type of wording produced by manufacturers and in the ACL and by the ACCC. The only remedy if toy the purchaser thinks they've a justifiable grievance is to go to the small claims tribunal - where you're subject to the whim of a lawyer sitting as a judge but no more savvy than you when it comes to assessing lifespan.
A good idea would be statutory minimums for white goods, establishing a national database wouldn't be rocket science.
Prices
- Samsung - WW75J54E0IW - 7.5kg BubbleWash™ Steam Front Load Washer$699.00
- 7.5kg Front Load Washer$699.00
- Samsung 7.5kg BubbleWash Front Load Washing Machine with Steam WW75J54E0IW$699.00
- Samsung 8.5kg BubbleWash Front Load Washing Machine with Steam WW85J54E0IW$728.00
- 8.5kg Front Load Washer$799.00
- Samsung - WW85J54E0IW/SA - 8.5kg BubbleWash™ Steam Front Load Washer$799.00
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KathSamsung
Sorry to hear of the negative experience you've had with us so far, Lia. I would certainly like to follow up on this case for you. Would you be able to send us a message via the link below with your S... Read more
amsung reference number? https://www.messenger.com/t/SamsungAustralia