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Comprehensive, Third Party Property, Fire and Theft, Third Party Property DamageReviewer Photos & Videos
TeresaSydney, NSW
Brilliant service and price
Ash from Australia Seniors is most helpful. I already have home contents insurance with Seniors, my experience then was very good too. Seniors is now my favourite insurance company and I will recommend it to friends and relatives.
1 comment
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msmMoruya
- 2 reviews
Price competitive.
I was sent this request for review on the same day as signing up for comprehensive car insurance, and as I've not been with Seniors before I cannot comment on anything else.
1 comment
Customer RelationsAustralian Seniors
Hi MSM,
Welcome to Australian Seniors and I'm glad to hear we have been able to provide you with an affordable policy. Thank you for taking the time to share your experience so far.
Kind regards,
Alisa
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helpful agent on phone
My first experience with Australian insurance . checked on line with other companies for quotes. This company offered the lowest premium for the same cover .Consultant was very considerate and explained policy clearly
1 comment
Customer RelationsAustralian Seniors
Hi Joyce,
Thank you for sharing your experience with us, we really appreciate it. I am thrilled to hear of the great service that you have received from our team and that we can provide you with an af... Read more
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Excellent service very helpful
Great value for money saved me just under half the money i was paying with my previous insurer.
Easy set up and great customer service.
New policy holder start on 1st May.
1 comment
Customer RelationsAustralian Seniors
Hi Teresa,
Thank you for taking the time to share your experience with us. I am delighted to hear that we can provide you with an affordable option that is suitable to your needs and of the ease in wh... Read more
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ColSSydney, NSW
- 2 reviews
Good price. Too many phone calls
Premiums are competitive for comprehensive car insurance when buying online. However for home and contents they are $600 more expensive than AAMI comparing apples w apples. Too many follow up phone calls( from nice people) which are triggered by each quote enquire in the website
1 comment
Customer RelationsAustralian Seniors
Hi ColS,
Thank you for taking the time to share your thoughtful feedback, we really appreciate it. I am pleased to hear that we have been able to provide you with competitive premiums for your Compreh... Read more
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Thank God I found you
I think my policy is of good value. A bit lengthy and repetitive with the PDS.Too many questions,Otherwise it is easy to set up.This is my first time purchasing A Drive less Pay less Insurance.
2 comments
Customer RelationsAustralian Seniors
Hi Elizabeth,
Thank you for taking the time to share your thoughtful feedback with us. I am delighted to hear of the ease in which you were able to set up your policy and that we can provide you with ... Read more
Thank you for having reliable n patient staff to explain clearly the policy especially to seniors.
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Lengthy and Repetitive Set Up Process
You are required to provide your bank details, prior to consenting to a policy. You must also agree to automatic renewal. However, the premium was considerably less than I am currently paying.
1 comment
Customer RelationsAustralian Seniors
Hi New Customer,
Thank you for sharing a review about your experience when setting up your policy, I'm sorry to hear this and we appreciate your honest feedback. However, I am glad to hear we have be... Read more
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JohnVictoria
New policy
We spoke to a consultant over the phone and she set it all up for us. It was very easy to view the quote prior also. The savings were significant when comparing our last insurer.
1 comment
Customer RelationsAustralian Seniors
Hi John,
It's great to hear we have been able to provide you with an affordable policy and that our team member was able to assist in setting this up with ease. Thank you for sharing your experience with us.
Kind regards,
Alisa
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X GIO clientSydney, NSW
Good product for my needs. Best price around
Good value for low kilometre drivers. All requests catered for. Insurance a necessary requirement. Hopefully I will never have to claim against the policy, but if I do it won’t be a bad experience.
1 comment
Customer RelationsAustralian Seniors
Hi,
Thank you for taking the time to share your experience with us and I am thrilled to hear that we can provide you with an affordable policy that caters to your needs.
Kind regards,
Jessica
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Find out how Seniors Car Insurance compares to other Car Insurance
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HelenGreater Melbourne (Metropolitan), VIC
Very good value
Customer service excellent. I haven't needed to make any claims as yet, so I can't comment on that. But although wait times on call were long, service rep offered to call me back in am when wait times were shorter. That helped so much.
1 comment
Customer RelationsAustralian Seniors
Hi Helen,
Thank you for taking the time to share your experience with us. I am pleased to hear of the great service that you have received from our team and that we can provide you with affordable cov... Read more
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Sarah Dela CruzPerth, WA
- 6 reviews
- Comprehensive Car Insurance
- Verified customer
Competitive premium though I haven't experienced claims yet
Their premium is the very competitive, possibly the cheapest when I've gathered quotes and I like that they give you a lower premium if you nominate the kilometres you'll drive and various add-on options. It's very helpful to minimise extra payments. The website is also very easy to go around with and very straight forward quote. I am a new member and haven't claimed any but I hope it will also be a breeze.
1 comment
Customer RelationsAustralian Seniors
Hi Sarah,
Thank you for taking the time to share your experience with us. It is a pleasure to hear that we can provide you with an affordable option that is suitable to your needs and that you find ou... Read more
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jan67Central Queensland, QLD
perfect
policy is good value for me and in this time easy to set up for my needs
my experience was superb the lady was very helpful
and glad i changed my policy to you
1 comment
Customer RelationsAustralian Seniors
Hi Jan67,
Welcome to Australian Seniors! I'm delighted to hear of the value you have found in your policy and that our helpful team member was able to assist in setting up your cover to be suitable t... Read more
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Great choice
Excellent staff, very helpful and good rates are a winning combination. I have had no problems and have just renewed the policy with even better terms for my needs. Would have no hesitation in recommending this company.
1 comment
Customer RelationsAustralian Seniors
Hi Rick 4151,
Thank you for taking the time to share such a great review! It's fantastic to hear of the excellent service you received from our helpful team members and that we have been able to provi... Read more
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VictoriaSydney, NSW
Excellent customer service
Sold my current car and purchased new car. I needed to change insured vehicle details to ensure my comprehensive insurance reflected the change. Current policy cancelled and new policy instigated.
1 comment
Customer RelationsAustralian Seniors
Hi Victoria,
I'm glad to hear of the excellent customer service you received when updating your details and setting up a new policy after purchasing a new car. Thank you for sharing your review with us.
Kind regards,
Alisa
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BevGreater Melbourne (Outer), VIC
- 2 reviews
Another happy customer.
Renewal required some adjustments which was quickly attended to and to my satisfaction. I have been a client for one year during which time have not needed to make a claim.
1 comment
Customer RelationsAustralian Seniors
Hi Bev,
It's wonderful to hear that our team member was able to tend to your request promptly and ensure your policy is updated to be suited to your needs. Thank you for sharing your experience with us.
Kind regards,
Alisa
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GeoffNortheast, VIC
Great to deal with
juat set up car insurance. Sandra was lovely to deal with qnd made it easy for my dad to understand. Never a problem to repeat anything and very patient.Thank you Sandra
1 comment
Customer RelationsAustralian Seniors
Hi Geoff,
Thank you for taking the time to share your experience with us. I am thrilled to hear of the great service that you have received from Sandra and that we can provide your dad with cover that is suitable to his needs.
Kind regards,
Jessica
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HughSydney, NSW
- 2 reviews
Excellent Car Insurance
Excellent value. We already have a policy for our other car which was good value so elected to insure car No 2 as well. Easy to set up. Clear explanation by Staff representative
1 comment
Customer RelationsAustralian Seniors
Hi Hugh,
Thank you for such a great review! I'm pleased to hear setting up your policy with one of our team members was met with ease and you were left feeling fully informed. Thank you for taking th... Read more
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Big JohnIllawarra, NSW
Better price than others
I had used NRMA for over 20 years with one minor claim in that time. I felt their premium was too high this year and it had increased substantially over the last two years with the value of my car going downhill. Seniors saved me over $200.
1 comment
Customer RelationsAustralian Seniors
Hi there,
It's great to hear we have been able to provide you with an affordable policy that suits your needs. Thank you for taking the time to share your review with us and welcome to Australian Seniors.
Kind regards,
Alisa
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BrettSydney Surrounds, NSW
competitive quote, efficient service.
My existing insurer sent me a renewal notice that was nearly $1,000 dearer than last years premium. I sought a quote from Australian Seniors online, which was followed up by a phone call by a call from them. The Australian Seniors representative confirmed my details and requirements, and gave me a quote that was nearly $1,000 cheaper than my existing insurer, and with superior policy provisions. Great service, very happy.
1 comment
Customer RelationsAustralian Seniors
Hi Brett,
Welcome to Australian Seniors! It's fantastic to hear we have been able to provide you with an affordable policy that is suitable to your needs. Thank you for sharing your review with us, we really appreciate it.
Kind regards,
Alisa
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Pauline TheodorouGreater Melbourne (Metropolitan), VIC
Car Insurance
Policy was great for people of my age and have been driving for years with no claims. It was also one of the cheapest ones I was able to find to do online.
1 comment
Customer RelationsAustralian Seniors
Hi Pauline,
Thank you for taking the time to share your review with us, we really appreciate it. I'm delighted to hear we have been able to provide you an affordable policy that suits your needs.
Kind regards,
Alisa
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Questions & Answers
Ross B.asked
Quote to comprehensive insure 2013 citroen exclusive
2 answers
Please speak to Guy who will help you to get a quote.
Customer RelationsAustralian Seniors
Hi Ross,
Thank you for reaching out. I'd like to organise for one of our team members to reach out and discuss a quote with you. Can you please reply to my private message with your full name along with your contact number and I will refer this to the relevant team to be in contact.
Kind regards,
Alisa
daisy h.asked
I am the exist member, my name is [Name Removed], I am the existing member of the car insurance. My service No. is MOT [Number Removed]. I joined it on 11 July 2022. However, I never receive a hard copy from your insurance co. Please resend one copy for me. As my insurance is due soon.
Regards Stella
2 answers
Customer RelationsAustralian Seniors
Hi Stella,
Thank you for reaching out to us. I have asked for Product Review to hide your personal details for privacy reasons and escalated your request to the relevant team to assist further.
Kind regards,
Jessica
Customer RelationsAustralian Seniors
Hi Stella,
Thank you for providing us with the opportunity to look into this for you. A member of our team has arranged for a copy of your Certificate of Insurance to be posted to you and your renewal document will be emailed to you 30 days prior to your renewal.
Kind regards,
Jessica
Jinoosasked
Hi,
I Can see lovely review and I'm interested to get my comprehensive insurance from Australian Seniors, but I have two questions :
1-when you are asking about annual kilometer, I'm using my car less than 10000Kms a year, but when I purchased the car its odometer was showing 52000 kilometers so if you divide 50000 by 4 (car is for 2015) it would be 13000 kms per year, I don't know what should I put ?(divide odometer number by year or my estimation ? maybe last seller was using a lot but not the new owner !!)
2-when you are asking when did you get your license, I got my license 20 years ago but in Australia I got my license 5 years ago which one should I write (if its for Australia can you correct your form then there shouldn't be any confusion.
Thanks
1 answer
Customer RelationsAustralian Seniors
Hi Jinoos,
Thank you for reaching out to us with your questions.
Your start odometer reading is your car's odometer reading that you advise to us before you enter into your period of insurance and as the Pay As You Drive cover is based on the distance you estimate you will be driving during the period of insurance.
Regarding your question about your driving experience, we do factor in the total years you have had a valid driving licence (excluding learner's licence and permits); including an international licence.
If you would like to discuss your queries further with one of our team members, please reply to my private message with your full name along with your best contact number and I will pass these on to the relevant team to reach out.
Kind regards,
Alisa
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Customer RelationsAustralian Seniors
Hi Teresa,
ur experience with us and for your continued loyalty and support. Kind regards, AlisaIt's fantastic to hear of the brilliant service you received from our helpful team member, Ash, and that we have been able to provide you with an affordable policy. Thank you for sharing yo... Read more