??!

Reviews

4.8

1,212 reviews
5
(1,027)
4
(149)
3
(21)
2
(4)
1
(11)
  • Value for Money
    4.8 (905)
  • Transparency
    4.7 (837)
  • Customer Service
    4.8 (870)
Previous
Next

Reviewer Photos & Videos

I feel confident with this company that I will receive help when needed

published

Yes my feeling is one of satisfaction with the cost of this policy and with the detailed presentation both on-line and via the telephone concerning factors that lead to pricing



2 comments
Australian Seniors
Customer RelationsAustralian Seniors
Glenda F.
Glenda F.

It was my pleasure thank you

Dennis Edgar

Dennis EdgarSydney, NSW

Satisfied,can’t think of changing my insurance to anyone

published

Couldn’t asked for anything better
Just a month or so
My first road assistance just happened after a fortnight of getting my policy,the service is very good and it didn’t take that long to arrived.



1 comment
Australian Seniors
Customer RelationsAustralian Seniors

Great product

published

Fair pricing, flexible policy, ease to get policy. Shop front service was easy and good to use.
I am a new customer and hope to stay with seniors in the future.

1 comment
Australian Seniors
Customer RelationsAustralian Seniors
Car Insurance

Find out how Seniors Car Insurance compares to other Car Insurance

Know better, choose better.

Compare all
Charlie

CharlieMetropolitan Adelaide, SA

New customer

published

I have just become a customer of Seniors insurance so I cannot in all honesty pass comment other than say that the experience with the sales staff was excellent and they explained every question I asked.

1 comment
Australian Seniors
Customer RelationsAustralian Seniors

Very good

published

Believe policy was of good value and well explained by your representative Rick, however was disappointed with the value given for the car feeling this low compared to age, mileage and my appraisal of presentation.
Iam new to this Insurance company this being my first transaction.

1 comment
Australian Seniors
Customer RelationsAustralian Seniors
Lucy

LucyGreater Melbourne (Inner), VIC

Great service. Very clear.

published

Yes, I did feel the policy was of good value and easy to set up. I wasn't happy that the system cut out when I tried to pay for the policy, but then I spoke to a staff member and it worked out in the end.

1 comment
Australian Seniors
Customer RelationsAustralian Seniors
Ibrahim

IbrahimSydney, NSW

  • 4 reviews

Insurer that Cares and is value for money

published

I am a new client and am well impressed by two different customer service officers, and they were unmatched in communication and fully helpful.
The policy featurs and price is unbeatable in insurance market.
Thank you Australian seniors insurance
Sincere regards
I A from AUBURN NSW

1 comment
Australian Seniors
Customer RelationsAustralian Seniors

Good value for money compared to other insurance companies

published

Job very well done by Melissa - she listened. Only frustration has been that agreed value range much too low. Real market cost of these vehicles out of kilter with agreed value range. Would be worth having a look at this matter.

1 comment
Australian Seniors
Customer RelationsAustralian Seniors
David M.

David M.Greater Melbourne (Metropolitan), VIC

Competitive policies

published

The staff member that set up my policies was very pleasant and helpful with a good knowledge of the policies I took out.The policies are competitive and seem like they are good value, the staff member set up my policies with a minimum of fuss.

1 comment
Australian Seniors
Customer RelationsAustralian Seniors
Car Insurance

Find out how Seniors Car Insurance compares to other Car Insurance

Know better, choose better.

Compare all
Linlee

LinleeBuffalo River

Save money with excellent policy

published

Good value. It was well explained including my options. Have not used this company before but certainly will consider them again with my other insurance. Many thanks with your excellent staff.

1 comment
Australian Seniors
Customer RelationsAustralian Seniors
Diane

DianeFar West, NSW

Perfect

published

Yes it was
No, I have never lodged a claim
Just started
I haven't needed roadside assistant
I have changed from another insurance company to the seniors insurance because of the great price

1 comment
Australian Seniors
Customer RelationsAustralian Seniors

Hi Diane,
Welcome to Australian Seniors, I'm glad to hear we have been able to provide you an affordable policy that suits your needs. Thank you for taking the time to share your kind words with us, we really appreciate it.
Kind regards,
Alisa

Robert

RobertMid North Coast, NSW

Save Money And Excellent Service

published

Yes it was good value & easy to set up.
Easy to input online which was followed by informative phone call from a very pleasant Customer Service person.
This is our first exposure to Australian Seniors Insurance

1 comment
Australian Seniors
Customer RelationsAustralian Seniors

Perfect

published

Yes, happy with new policy. Good customer service. Hope to have a long association with company. Don’t know what else to say. Happy motoring to all, stay safe on the roads.

1 comment
Australian Seniors
Customer RelationsAustralian Seniors
Ned

Ned

  • 2 reviews

excellent

published

my policy is very good value and it was easy to set up the lady was very helpful and full of good . information for a old lady like me thankyou

2 comments
Ned
Ned

Thankyou

Australian Seniors
Customer RelationsAustralian Seniors
Sandra

SandraSouth East Queensland, QLD

Very specific and helpful

published

Good value, 1st time getting car insurance. Would have liked a list of inclusions ie new for old replacement, manufacturers parts vs preferred suppliers and quality parts is a bit vague

1 comment
Australian Seniors
Customer RelationsAustralian Seniors
Car Insurance

Find out how Seniors Car Insurance compares to other Car Insurance

Know better, choose better.

Compare all

excellent in all aspects

published

great value,,computer set up in less than 10 minutes. I am a new policy holder and a pensioner, looking for value. Jonah was very helpful during the application process. My previous insurer was absolutly no HELP.

1 comment
Australian Seniors
Customer RelationsAustralian Seniors
chris

chrisGreater Melbourne (Outer), VIC

  • 3 reviews

better than the average 'bear'

published

I found the telephone agent to be very helpful
and the premium, beating all the opposition, including the so-called cheapies, like Budget Direct, Coles. Woolworths, Youi, on a like for like basis.

1 comment
Australian Seniors
Customer RelationsAustralian Seniors

Hi Chris,
I'm glad to hear our team member was able to help when setting up an affordable cover for you. Thank you for taking the time to share your review with us.
Kind regards,
Alisa

Fine for now, but watch this space!

published

The Aus Seniors site is easy to use, straight forward, comprehensive - curious how quickly they’ll follow all other insurers and raise their charges year on year. Just changed from another big insurer who decided to increase my premium x 20+% in a single year despite NO claims. Hoping Aus Seniors don’t play the same games...

1 comment
Australian Seniors
Customer RelationsAustralian Seniors
Paul

Paul

  • 2 reviews

Easy process

published

Good value policy, which was cheaper than my previous policy and with further additional features.
The whole application process was straightforward online and easily converted to a policy over the phone.

1 comment
Australian Seniors
Customer RelationsAustralian Seniors

Worry free driving

published

I increased my excess to decrease my premium as In the present circumstances, with Coved19, I will not be driving far. I did think your company could reduce premiums because of the hard times for everyone especially pseniors.

1 comment
Australian Seniors
Customer RelationsAustralian Seniors
Page 4 of 61
See all Seniors Car Insurance reviews

Questions & Answers

Ross B.

Ross B.asked

Car Insurance

Quote to comprehensive insure 2013 citroen exclusive

1 answer
Dan
Dan

Please speak to Guy who will help you to get a quote.

daisy h.

daisy h.asked

Car Insurance

I am the exist member, my name is [Name Removed], I am the existing member of the car insurance. My service No. is MOT [Number Removed]. I joined it on 11 July 2022. However, I never receive a hard copy from your insurance co. Please resend one copy for me. As my insurance is due soon.
Regards Stella

2 answers
Australian Seniors
Customer RelationsAustralian Seniors

Hi Stella,
Thank you for reaching out to us. I have asked for Product Review to hide your personal details for privacy reasons and escalated your request to the relevant team to assist further.
Kind regards,
Jessica

Australian Seniors
Customer RelationsAustralian Seniors

Hi Stella,
Thank you for providing us with the opportunity to look into this for you. A member of our team has arranged for a copy of your Certificate of Insurance to be posted to you and your renewal document will be emailed to you 30 days prior to your renewal.
Kind regards,
Jessica

Jinoos

Jinoosasked

Car Insurance

Hi,
I Can see lovely review and I'm interested to get my comprehensive insurance from Australian Seniors, but I have two questions :

1-when you are asking about annual kilometer, I'm using my car less than 10000Kms a year, but when I purchased the car its odometer was showing 52000 kilometers so if you divide 50000 by 4 (car is for 2015) it would be 13000 kms per year, I don't know what should I put ?(divide odometer number by year or my estimation ? maybe last seller was using a lot but not the new owner !!)

2-when you are asking when did you get your license, I got my license 20 years ago but in Australia I got my license 5 years ago which one should I write (if its for Australia can you correct your form then there shouldn't be any confusion.

Thanks

1 answer
Australian Seniors
Customer RelationsAustralian Seniors

Hi Jinoos,
Thank you for reaching out to us with your questions.
Your start odometer reading is your car's odometer reading that you advise to us before you enter into your period of insurance and as the Pay As You Drive cover is based on the distance you estimate you will be driving during the period of insurance.
Regarding your question about your driving experience, we do factor in the total years you have had a valid driving licence (excluding learner's licence and permits); including an international licence.
If you would like to discuss your queries further with one of our team members, please reply to my private message with your full name along with your best contact number and I will pass these on to the relevant team to reach out.
Kind regards,
Alisa

Get an answer from our members and Australian Seniors representatives

ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.