Listing monitored by Simonds

232 questions from our users

Div
Divasked
Simonds

Hi we are building our first home with Simonds.The house is ready and the final inspection is done to which the inspector found out some faults. Our Site manager is asking us to sign off but the blinds are still left to be installed and the faults are being taken care if.
Should we wait for these things to be done or should we sign off?
He has promised that the blinds will be done end of this month.



4 answers
Rohan B
Rohan B

Hi Div,
I believe you should have a written commitment from the supervisor. An email will be ok. If you are not in a hurry, do not sign until all completed.

Simonds
Simonds HomesSimondsSend a private message

Hi Div. Would you be able to send your job number and site address to [email protected] so we can look into this for you?
Thanks, Simonds

Maddy
Maddy

Believe me do not sign anything or give final payment cause they may not fix your problem

Lila T.
Lila T.asked
Simonds

Hi just wondering if there is any1 who has a pic of the blackwood sample Simonds shows u when looking at building a Express home with them?Ive looked on their website seems it doesn't exist anymore We built with them just over 2 yrs ago Brought up the carpet was wrong colour excuse after excuse has been given even to the point where they told me I had too much light coming in fr having too many windows Are u serious? This design is 1 of yours We didn't design anything Thanks



No answers
dheeraj g.
dheeraj g.asked
Simonds

Hi Guys
In jubilee estate, you guys are constructing house next to my land, i had noticed construction wastage is getting dumped on my land, i had reported this to your site supervisor he told me he will get it cleaned, it been more than and month and still construction waste is not removed my my land in Jubliee

here is your site address Lot 1172 LAMARO WAY Wyndham Vale

Cheers
Dheeraj
0402789790

1 answer
Simonds
Simonds HomesSimondsSend a private message

Hi Dheeraj, thanks for bring this to attention and we are sorry for the inconvenience it has caused. We'll chase up the site manager and hopefully get this resolved ASAP.



Dharmendra M.
Dharmendra M.asked
Simonds

I am looking to build a house with the Simons in Newcastle Any feedback

2 answers
Simonds
Simonds HomesSimondsSend a private message

Hi Dharmendra, we are looking into this for you now and will be back to you asap with confirmation!
Regards,
The Simonds Team

Simonds
Simonds HomesSimondsSend a private message

Hi Dharmendra, we can confirm that we do not currently build in Newcastle, so we're unable to help in this instance. Best of luck with your build, though!

Amanda Smith
Amanda Smithasked
Simonds

Can you please remove Brent's name from this review - (Kirsty review 3/4/19) - All other names have been removed.

1 answer
Simonds
Simonds HomesSimondsSend a private message

Hi Amanda, we have gotten in touch with the product review admin team and they have confirmed the name has been removed.
Thanks

Jey
Jeyasked
Simonds

Misimonds is not working for me
job no 57236

3 answers
Simonds
Simonds HomesSimondsSend a private message

Hi Jey,
Thanks for reaching out to us. We're a little unsure of your question. It would be great if you could go into a little more detail of what you are after and we can look into it further. Sorry about this!
Regards,
the Simonds Team

Jey
Jey

I am getting the following error message
Your account no and password do not match
When I click 'forgot password', system stalls on ' sending email'
It has been a month now since I logged the issue

Simonds
Simonds HomesSimondsSend a private message
Nigs67
Nigs67asked
Simonds

Going through our paperwork ( we built in Dec 2015) the niches we paid for were meant to be 370mm x 370mm - so 37cm x 37cm . Our niches are lucky to be 30cm x 30cm.
Yes we should have double checked and triple checked.
Do we have any comeback after all this time.?
I have the variation document to show thats what should have gone in.

1 answer
Simonds
Simonds HomesSimondsSend a private message

Hi Nigs67, if you send over your client number I can forward this on to the client service team and see if anything needs to be done.
Regards,
The Simonds Team

maintenance reqired
maintenance reqiredasked
VIC, Melbourne

Who should we complain to? The maintenance team took half year to fix the pipe and then damaged my garden. After we push more than half year, then we fixed by private landscaper and sent the team a bill. Until now,we had not hear anything. What should we do?

4 answers
Simonds
Simonds HomesSimondsSend a private message

Hi, Are you able to provide your name, contact number and client number and we can try and follow this up for you.
Regards,
The Simonds Team

Job number 51619 client Neng Fang Tu 03-87150415. Thanks.

Simonds
Simonds HomesSimondsSend a private message

Hi Neng, thanks for providing this information. We'll pass on the complaint and see what we can do to get a resolution.

Sil
Silasked
Simonds

Can simonds build a house for me of my approved plans?

No answers
Venny
Vennyasked
Simonds

Can anyone pls let me know bout Simonds Homes is good to build a home? I’ve seen so many bad reviews about Simonds in Victoria but I’m not sure about how bout in Sydney.
Thank you

1 answer
Roy Burnett
Roy Burnett
Scotty01
Scotty01asked
Simonds

Has anyone had a fixed completion date in written into their House Building Contract?

No answers
Sheen
Sheenasked
Simonds

Hello, I just moved in my newly build home but found out, there are lots of waste from the builder which left behind.

For example, the broken roof tiles, broken brick, rusted nails, crushed stone, broken concrete which for the stand of the CCTV while building in process.

Wonder this is the builder responsibilty to clean up before hand over??

3 answers
Simonds Homes
Simonds Homes

Hi Jason,
Please provide your job number and or a ph number we can contact you on thanks

Sheen
Sheen

56909

Roy Burnett
Roy Burnett

Yes the builder is suppose to do a clean site before hand over..

evp
evpasked
Simonds

If you decide that using Simonds Homes to build your house, be prepared to earn the wrath of your neighbours. It’s just gone 7.30am on a Saturday and Not for the first time, we’ve been woken up by brick layers who like their rap and heavy metal music on as loudly as they can get it. They have no respect for the families living around the construction site and refuse to tone it down in deference to the people who have to live through the construction.

No one is going to thank you for choosing this builder!

2 answers
Simonds Homes
Simonds Homes

Hello
We’d like to follow this matter up, can you provide a contact number please

evp
evp

0431 377 144

I have spoken to one of your staff before about this particular crew. It really hasn't seemed to help

Neil
Neilasked
Simonds

Hi I moved into my Simonds Home 3 months ago and am still waiting to get my faults fixed . Oil stain on the floorboards. Missing shelf in vanity Leaking gutter Paint on kitchen cupboards still has blue tabs from inspector Plaster has been repaired around skylights but needs painting. The address is 46 Highgate Rd Kilmore Neil Philpott 0400567521.

No answers
evp
evpasked
Simonds

We live next door to one of the Simonds construction sights in the eastern suburbs. How do I contact someone who is willing to talk to your tradesmen about blaring heavy metal music from 7 am? I realise that noise restrictions lift at this time, but the lack of care for the surrounding families is astounding. This morning I asked to turn the noise down and was told, "it's after 7 am we can do what we want". Not a great ambassador for Simonds.

2 answers
Simonds
Simonds HomesSimondsSend a private message
evp
evp
Farisha
Farishaasked
Simonds

I would like to know who I can put a complain to and how can i get an outcome?
Just seems like Gallery was a waste of time as pricing was not available on the time of our visit. We have been stuck in contract process for almost 3 months and now the waiting for electrical which is a month away. Just seems like the head office really careless. I want outcomes and move quickly. Also i want are revisit to be booked in for gallery and this cant happen. You can't expected clients to make decision just on one visit. this can't be realistic. My broker has asked for a total price so our construction loan out. But this can't be given as our visit to Gallery Lauren had no idea of the prices. I just think if you work in gallery you should know what the prices are.

If this doesn't get resolved then we are walking.
This is not the first time this has happened.

3 answers
Ping
Ping
Farisha
Farisha

Oh sounds like you had a good run. Who was the builder?

Simonds
Simonds HomesSimondsSend a private message
Fi85
Fi85asked
Simonds

How long was it from pci to moving in?

1 answer
Ping
Ping

There was a period of 2 weeks to fix the problems after PCI. Then it will be the settlement. There are still something that are not included in the building contract, needed to be done after settlement before moving in, such as fencing, landscaping.

Rizzo
Rizzoasked
Simonds

How can I get jobs to do concrete house slabs for Simonds?

1 answer
Simonds
Simonds HomesSimondsSend a private message
Bij
Bijasked
Simonds

How long does it take for the ordering process to complete? Our job is currently said to be that stage.

1 answer
Simonds
Simonds HomesSimondsSend a private message

Hi Bij,
If you can please pass through your job number I will query the relevant team and push them to confirm with you.
Thanks.

Janaka
Janakaasked
Simonds

Not sure how long will it take to get the site started after gallery it took one month to contact than not much progress its been almost two months? seems like a massive delay in the process.

3 answers
Simonds
Simonds HomesSimondsSend a private message

Hi Janaka,
If you can please let me know your job number I'll happily pass this on to the relevant internal team to see if we can get a quicker resolution.
Thanks.

Janaka
Janaka

Job Number: 57542,
Approvals stage completed on
16.08.18

Simonds
Simonds HomesSimondsSend a private message

Thanks Janaka, confirming this has been passed through.

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