Returned today 20/04/2019. China 8 day tour. Nowhere near expectations. Late night flight arrivals (11pm), hotel arrival 1.30AM with no dinner, you don't get told to buy water as you can't use the tap water in ANY of the hotels, depart at 7am to go back to airport to pick up other groups. Guides moved at incredible pace, older people had difficulty keeping up the pace...not much time to appreciate the views as whole tour was 'chop chop hurry hurry' no strolling at tianamen square for our group. Optional extras not worth expense except for the ...Read more

This was the worst tour we have ever been on. To start off with we were promised English speaking tour guides, they not only couldn’t speak very good English they could not understand English, they were every unorganised and I would say every badly trained with every little knowledge about the sites we were passing. There were times when not only did we not know what was happening the tour guides did not know what was happening. They spent most of their time trying to sell us optional tours, it was just selling, selling, selling.
At every chang...Read more

Having only traveled previously with an other tour company which is 14 people max on several occasions, knew this might be different however I found it not to my liking. Very rushed everywhere.
Fanny, our guide was great. Very tired though which was noticeable.
I do feel, as many more of us discussed, guides need to know more about the places, cities, landmarks, trivial but interesting places we pass by on a very long 3 to 4 hour bus drive, as there were many.
You also need a introduction of the group on the first night or maybe hand the mi...Read more

Have just flown back in from 9 day 7 night China Tour. Literally just returned, this morning in fact.
Firstly dealings with SNA within Australia were excellent even down to booking our choice of seats for arrival and departure flights.
There were problems on arrival in China getting from International terminal to domestic. I feel SNA should state that you must change terminals in their iternerary as there are very, very few English speakers in China.
Accomodation in Chongqing, Beijing and Xian was top notch. The only downer was in Beijing wer...Read more

Definitely value for money and the cabins were very clean, but you need to know some things you may not like such as you can only get off the cruise boat if you pay for a shore excursion even when you are docked all day in a city. The Cruise boat staff claim it is SNA Tours policy and SNA claim it is the Cruise boats policy. Who knows? They also don’t advise that some transfers are 5 or 6 hour train rides and then another hour further travel by coach, so you can say goodbye to a couple of days during transfers. We were also advised whilst on th...Read more

We booked a 9 day tour through TVSN to go to china and paid in full for the tour last year June. We received an email from SNA in June last year saying your booking is Guaranteed and confirmed to arrival in China on 19th April 2022. Last week we send an email to SNA and ask for the flight details and they got back to us saying that they are unable to find flights for the 19th so we have to leave on the 20th morning and have to go via Shanghai and transit time 4 hrs and we arrive Chonggoin at 10.50pm and the tour starts next day morning. They...Read more

Travelled November 28, 2018.
As a family we would give this tour 5 stars except that it would give too many the idea that they will have the mythical perfect trip and would therefore be disappointed. Do read all the other reviews..especially the negative ones to give you the best idea of what you personally may think of the tour. As one reviewer said it is "China not a resort"!! However, the whole family felt the trip was tremendous value for money and very enjoyable. China is an amazing place and changing rapidly while still clinging to and ...Read more

Good morning,
I would like to give some feedback on my recent 12-day China Tour taken in September 2018.
Here were several concerns during this trip:
1. I felt rushed from the moment we arrived in China. There was no guide to meet us at the International Airport, so we struggled to get from the international to the national airport. The impact this had on me is I felt frightened, stressed and worried so this was not a pleasant experience. Furthermore, our guide did not meet us at the domestic airport but had a taxi driver meet us with a SNA ...Read more

I've just completed a 2 week tour of China with SNA, visiting Chengdu, a Yangtze River Cruise, Xian and Beijing. We had a good experience, but also there were some things to watch out for.

The good - We were picked up at the airport and transported everywhere with English speaking guides. We didn't have to worry about anything during the tour, such as transport and hotel bookings etc.
- All hotels were excellent. Far better than I would have booked for myself.
- The guides were enthusiastic and knowledgeable about their local areas.
- The...Read more

This was my second SNA tour which lived up to and exceeded my expectations for being exactly as presented. It was excellent value with no hidden costs on tour. Our tour guide Gopal, his excellent driver and assistant on the bus did a great job. Gopal was good-humoured and very knowledgeable and we learned a lot about Indian culture and the historic places we visited from him. He also offered helpful advise on making purchases at the jewellery, carpet, silk and marble businesses we visited. The hotels were excellent and the staff could not h...Read more

I will start this review with all land based tours SNA do are excellent, the accommodation is first class and the tours are well run. We finished the tour on the Gold 6 Yangtze River cruise. Before we got on we had to upgrade to a better room, around $355 aus as the rooms on offer were tiny (much like a Formule One Motel). The picture they showed on the add on TVSN as the room everyone gets was the upgrade room of which there were only around 10 on offer. All standard rooms only had single beds and only just enough room to put a suitcase down....Read more

Our 10 day tour started in Guangzhou then to Chongqing then Tianjin then Beijing then Xian.
From the moment we arrived at Perth airport the fantastic experience started with China Southern.
The airline put us up at a 5 star hotel after a SNA rep cheerfully met us at Guangzhou.
Then SNA properly took over and I can't praise this company enough.
Every hotel they promised us was a 5 star.
Every tour they took us on was brilliant and could not have been better considering the no in our group.
We had a self organised Yangtze mini cruise with ...Read more

We have just completed the 9 Days 7 Nights China Tour taking in Chongqing, Beijing, Tianjin and Xi'an.
I have read other reviews before booking and have to admit there was some difficulty in communication by phone with the Sydney office. I did have to visit the office in person to ensure that I was receiving a legitimate Travel deal. All information is subjective to change until the week before departure. I suppose this is how the tour is so cost effective. The flight and hotel deals are sponsored by the airlines themselves to promote the new...Read more