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Excellent customer service!!!!
Vahdna kindly assisted us today with purchasing our beds and mattresses. She is a pure example of exemplary customer service and I’m really appreciative of her assistance today, thank you
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Great service
Service was excellent, both in store and the delivery service was on time and the guys were very quick and efficient
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SnoozeSnooze
Hi Boxy, thank you for providing the details of your experience at Snooze Manly Vale. We'll be sure to pass on your words to the team at the store. Regards, Snooze.
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Rayna is a star
Great effort from Rayna in Manly Vale store for sorting out my problem with broken bed slaps in such a professional and fast way
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SnoozeSnooze
Hi bepo. We're glad to hear Rayna was able to resolve your issue, and will be sure to pass your kind feedback along to her and the team. Regards, Snooze
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Excellent Customer Service
We bought our bed instore, when it was delivered we found a couple of tears on the base. After contacting Customer Service, Ravi organised the base to be returned and delivery of a new base. They were very efficient and communicated very clearly with date/time and the men that came to exchange were careful and helped set up the new bed again.
1 comment
SnoozeSnooze
Hi Wendy, we're so pleased to hear this feedback about Ravi and the Manly Vale store. We'll be sure to pass this review on to the team at Manly Vale. Regards, Snooze.
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Mrs SNarrabeen
Very happy with outcome
We were mistakenly given a Cornwall instead of a Devon and although I didn't realise this until many months later the Manager Ravi organised the mattress to come and be replaced. Very happy with this outcome.
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SnoozeSnooze
Hi Mrs S, thank you for your feedback. We're pleased to hear the issue was resolved and will be sure to pass your kind words on to Ravi and the Manly Vale team. Regards, Snooze
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Lisa
- 2 reviews
Such fantastic customer support and care
I purchased 2 ensemble mattresses for my daughters and the staff in Manly vale were knowledgeable and helpful without being pushy. I also bought a base for a different mattress. We had a small issue in that the wrong base was delivered and the store allowed me to keep the wrong one until the new one would be delivered. This made the small mistake so easy to deal with as the staff were professional and helpful all the way through. I would thoroughly recommend Snooze at Manly Vale and will continue to shop there through the years.
1 comment
SnoozeSnooze
Hi Lisa, Thank you for providing your feedback about Snooze Manly Vale. We're so pleased to hear that you had a fantastic experience and we'll be sure to pass on your review to the team at the store. Regards, Snooze.
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Louise HCromer Sydney
Fabulous customer service
I would like to commend the staff at Snooze Manly Vale for their wonderful help and support with my mattress purchase! I had a slight issue and Rob the manager was prompt in sorting it out, sympathetic and helpful! Would highly recommend them!
Louise
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SnoozeSnooze
Hi Louise, thank you for your wonderful feedback! We'll pass it on to Rob and the team at Manly Vale. Regards, Snooze
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Kate RSydney
Great mattress and great service
I have just purchased a new mattress from Snooze at Belrose and the salesman was lovely and very knowledgeable, the delivery went very smoothly and the mattress is divine to sleep on. I am very very happy!
1 comment
SnoozeSnooze
Hi Kate, thank you kindly for your feedback! We're happy that your experience at the Belrose store was such a positive one, and we'll be certain to pass that along to the team
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SnoozeSnooze
Hi Joe, thank you for sharing the details of your visit to the Snooze Manly Vale store. We're pleased to hear that you had a wonderful experience and will be sure to pass on your feedback to Vahdna and the team. Regards, Snooze.