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Reviewer Photos & Videos
Excellent Contractors but Organizing a install date was poor
The panel installers were excellent to deal with. They found all broken tiles on my roof and relocated them to a spot which was easy to get to for replacement. the team was efficient, very friendly and knowledgeable.
Only issue was I heard nothing from solar energy and could not get a install date until the national manager was involved and then it was the next day. After agreeing to a date and time. Was told 9:30am and the team turned up at 7am. Other than this the panels are working well. We installed a 7.6kw system and in one week we have actually not used any power and put about 2 days of power back into the system. I bet when the electricity company install their unit, I wont get the same offset. Call me a sceptic
1 comment
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PeterSydney, NSW
Terrible communication
Very fast initial responses and communication untul I signed a contract and paid a deposit, until then nothing short of terrible. Had to send multiple emails to get a reply and when I did the reply I received made no sense.
4 comments
Simran R.Solar Power Nation
Dear Peter,
We apologies for any inconvenience caused.... Read more
Please share your quotation or invoice number and we will look into the matter. Regards SPN OnlineHello, my invoice number is (INV-01209659)
Thanks
Peter
Simran R.Solar Power Nation
Dear Peter,
Thank you for providing your invoice number we will get back to you shortly.
Similar opinion? Write a review on ieatwords.com.au!
Munish GoyalHunter Region, NSW
- 4 reviews
- Verified customer
Great service
Great people ever. Awesome response after installation at just after one chat with Grace. Highly recommended solar power nation. They gave me best service and I will definitely go with them again if I have to install solar system in future.
1 comment
Elena J.Solar Power Nation
Dear Munish,
Thank you for your feedback and giving us the opportunity to provide you with a customized solar solution for your home. We work tirelessly to ensure a seamless end-to-end process from i... Read more
nitial consultation to final install to provide a hassle free solution. We hope you enjoy your new solar system and the savings it will bring !Similar opinion? Write a review on ieatwords.com.au!
Find out how Solar Power Nation compares to other Solar Retailers
Know better, choose better.
OzmanSouth East Queensland, QLD
- 4 reviews
Don't be fooled by this company
After you pay the deposit NEVER hear back from them after couple of weeks. Incorrect quotation promising one thing unable to install it later on. I was advised to remove my currently installed solar system myself, I told them this action can kill me as this electricity and is NO joke was told all our customers do it themselves it is EASY. Have sent cancellation form to their after sales email bounced back 3 times and now waiting for couple of days no confirmation of receipt or when they will refund deposit. Thinking of complaining to the clean energy council about them very very doggy people. Don't be deceived by them.
1 comment
Elena J.Solar Power Nation
Dear Ozman
We apologies for any inconvenience caused.... Read more
Please share your quotation or invoice number and we will look into the matter. Regards SPN OnlineSimilar opinion? Write a review on ieatwords.com.au!
MatthewSydney, NSW
Excellent Service
This was a very easy process for myself. Communication was great all the way. Date was set for install and completed on time. I had no issues in any way from start to finish.
I was recommended by my cousin and I'm glad I was..
Happy with everything and can not fault them.
1 comment
Elena J.Solar Power Nation
Dear Matthew,
Thank you for your feedback and giving us the opportunity to provide you with a customized solar solution for your home. We work tirelessly to ensure a seamless end-to-end process from ... Read more
initial consultation to final install to provide a hassle free solution. We hope you enjoy your new solar system and the savings it will bring !Similar opinion? Write a review on ieatwords.com.au!
RajeshSouth-Eastern Region, NSW
Solar installation
Installation process was smooth there was no issues.
But when we chat in a first place, they were saying it will be done with in a month but it took more then that.
1 comment
Elena J.Solar Power Nation
Dear Rajesh,
Thank you for your feedback and giving us the opportunity to provide you with a customized solar solution for your home. We work tirelessly to ensure a seamless end-to-end process from i... Read more
nitial consultation to final install to provide a hassle free solution. We hope you enjoy your new solar system and the savings it will bring !Similar opinion? Write a review on ieatwords.com.au!
Nabin
- 2 reviews
Nothing after the deposit
Paid deposit on 20th March 2022, the first email after that was on 2nd of May 2022. The communication was always bleak after I paid the deposit. I called them and got nothing for the installation time frame. Then they said that I would have to remove my existing solar installation which I was told would not be a problem before I deposited the money. Told them that I wanted my deposit back as it was going to be costlier than I envisioned. They tried to deny any knowledge or discussions as such of the existing system. After a lengthy argument was told that they would have it refunded but would take time. Well, its 15th of Feb 2020 and haven't received anything yet.
2 comments
Elena J.Solar Power Nation
Dear Nabin,
We apologies for any inconvenience caused.... Read more
Please share your quotation or invoice number and we will look into the matter. Regards SPN OnlineINV-03215488
Similar opinion? Write a review on ieatwords.com.au!
GreenePerth, WA
Service
Service up until installation was fine, could have done with more communication. Service was quick, just needed to be more organised as they came back twice for small things (adding stickers and taking photos) other wise whole process was great.
1 comment
Simran R.Solar Power Nation
Dear Greene,
Thank you for your feedback and giving us the opportunity to provide you with a customized solar solution for your home. We work tirelessly to ensure a seamless end-to-end process from i... Read more
nitial consultation to final install to provide a hassle free solution. We hope you enjoy your new solar system and the savings it will bring !Similar opinion? Write a review on ieatwords.com.au!
ShashiSydney, NSW
- Verified customer
Exceptional service
The guys turned up on time, explained me what was required to get the job done. Finished the job in time. Explained me everything about the setup and basic things to look for on day to day basis.Explained me the next steps and what to do when there was a fault or functional issue. True professional. Definitely recommended.
1 comment
Simran R.Solar Power Nation
Dear Shashi,
Thank you for your feedback and giving us the opportunity to provide you with a customized solar solution for your home. We work tirelessly to ensure a seamless end-to-end process from i... Read more
nitial consultation to final install to provide a hassle free solution. We hope you enjoy your new solar system and the savings it will bring !Similar opinion? Write a review on ieatwords.com.au!
Find out how Solar Power Nation compares to other Solar Retailers
Know better, choose better.
James OwenSydney, NSW
Good people, excellent result
Customer service were polite and helpful every step of the way. Installation crew were also polite and got on with the job.
Very happy, to date, on issues, no complaints.
No problem referring them to others.
1 comment
Simran R.Solar Power Nation
Dear James,
Thank you for your feedback and giving us the opportunity to provide you with a customized solar solution for your home. We work tirelessly to ensure a seamless end-to-end process from in... Read more
itial consultation to final install to provide a hassle free solution. We hope you enjoy your new solar system and the savings it will bring !Similar opinion? Write a review on ieatwords.com.au!
Solar panels
Installation date was changed a number of times.
The installers were professional.
Garry [ contact person] was extremely helpful, courteous and obliging. He handled any problems efficiently and promptly. He is an asset to your company
1 comment
Simran R.Solar Power Nation
Dear Customer,
Thank you for your feedback and giving us the opportunity to provide you with a customized solar solution for your home. We work tirelessly to ensure a seamless end-to-end process from... Read more
initial consultation to final install to provide a hassle free solution. We hope you enjoy your new solar system and the savings it will bring !Similar opinion? Write a review on ieatwords.com.au!
DesSouth East Queensland, QLD
work men involved in the installation
Nick the guy who did the mechanical install was extremely professional from the start to completion, and then the Sparky who followed was the same, Polite, efficient.
the only issue with the company, not the installers was the abuse delivered by one individual, but that was resolved by management. all good .
1 comment
Simran R.Solar Power Nation
Dear Des,
Thank you for your feedback and giving us the opportunity to provide you with a customized solar solution for your home. We work tirelessly to ensure a seamless end-to-end process from init... Read more
ial consultation to final install to provide a hassle free solution. We hope you enjoy your new solar system and the savings it will bring !Similar opinion? Write a review on ieatwords.com.au!
Solar FanSydney, NSW
This is my 3rd house were I fixed solar, It is worse doing it for a greener World
Victor from Solar Power Nation quoted me back in 2022 a solar system 6.6KW with 24 solar panels for $2500,00 but when I looked at my roof space I thought this are too much Panels. I called Victor and upgraded to the 6.6KW solar system with 20 panels for $2700.00. My Installation tock place early Feb. 2020 and we could fit only 18 panels which are still 5.9Kw in total. The installation team of 5 was very professional and finished in 4 hours.
Well done Solar Power Nation.
1 comment
Simran R.Solar Power Nation
Dear Customer,
Thank you for your feedback and giving us the opportunity to provide you with a customized solar solution for your home. We work tirelessly to ensure a seamless end-to-end process from... Read more
initial consultation to final install to provide a hassle free solution. We hope you enjoy your new solar system and the savings it will bring !Similar opinion? Write a review on ieatwords.com.au!
Solar assistance app
Simran was very helpful and patient. I received assistance as soon as I called and was able to solve the issue. The installation process was very quick and good quality as well.
1 comment
Simran R.Solar Power Nation
Dear Justin,
Thank you for your feedback and giving us the opportunity to provide you with a customized solar solution for your home. We work tirelessly to ensure a seamless end-to-end process from i... Read more
nitial consultation to final install to provide a hassle free solution. We hope you enjoy your new solar system and the savings it will bring !Similar opinion? Write a review on ieatwords.com.au!
TroyWide Bay-Burnett, QLD
Boy’s done a great job
Took a bit longer for them to get there than expected. Good quality job . Great price, I would recommend this company this is the second time I have used them
1 comment
Simran R.Solar Power Nation
Dear Troy,
Thank you for your feedback and giving us the opportunity to provide you with a customized solar solution for your home. We work tirelessly to ensure a seamless end-to-end process from ini... Read more
tial consultation to final install to provide a hassle free solution. We hope you enjoy your new solar system and the savings it will bring !Similar opinion? Write a review on ieatwords.com.au!
Find out how Solar Power Nation compares to other Solar Retailers
Know better, choose better.
RaySouth East Queensland, QLD
They provided a fairly quick install
I ordered the panels in Mid December and they were installed on the 30th Jan. The installers were very friendly and helpful and together with the electrician they had the panels in place in about 5 hours. Service was excellent.
1 comment
Simran R.Solar Power Nation
Dear Ray,
Thank you for your feedback and giving us the opportunity to provide you with a customized solar solution for your home. We work tirelessly to ensure a seamless end-to-end process from init... Read more
ial consultation to final install to provide a hassle free solution. We hope you enjoy your new solar system and the savings it will bring !Similar opinion? Write a review on ieatwords.com.au!
solar review
Very happy customer here. approx. 3 weeks to install after deposit taken. Although hesitant I shouldn't have been, my sales rep Jordon was very informative and allieviated any concerns I had and was contactable throughout the whole process.(sum 30 odd emails mainlky with my stupid questions). System is up and running and also our installers did the job on a Sunday with 2 guys and no mess behind. happy with our purchase overall :)
1 comment
Simran R.Solar Power Nation
Dear Luke,
Thank you for your feedback and giving us the opportunity to provide you with a customized solar solution for your home. We work tirelessly to ensure a seamless end-to-end process from ini... Read more
tial consultation to final install to provide a hassle free solution. We hope you enjoy your new solar system and the savings it will bring !Similar opinion? Write a review on ieatwords.com.au!
Super fast order to installation, great price with long term maintenance warranty!
Very satisfied how quickly the order was processed for installation. Very professional installation team. Panels are generating energy way beyond what I expected. Great work Solar Power Nation Team, like!
1 comment
Simran R.Solar Power Nation
Dear Customer,
Thank you for your feedback and giving us the opportunity to provide you with a customized solar solution for your home. We work tirelessly to ensure a seamless end-to-end process from... Read more
initial consultation to final install to provide a hassle free solution. We hope you enjoy your new solar system and the savings it will bring !Similar opinion? Write a review on ieatwords.com.au!
Solar Nation Power
Initial quote was quick & efficient and Western Power we’re quick to instal the smart meter. We signed up on the 19th December and panels were installed on 4th February. Two installer completed the whole job in less than 6hrs, they cleaned up after themselves and minimal rubbish ended up in our bin. Only minor issue was that panels were not placed as per the plan. So far the system seems to be working fine.
1 comment
Simran R.Solar Power Nation
Dear Customer,
Thank you for your feedback and giving us the opportunity to provide you with a customized solar solution for your home. We work tirelessly to ensure a seamless end-to-end process from... Read more
initial consultation to final install to provide a hassle free solution. We hope you enjoy your new solar system and the savings it will bring !Similar opinion? Write a review on ieatwords.com.au!
Brian MyersSouth Australia
Solar Installed
The installation of the panels was good, but it was slow to be connected so we could use the solar. Overall service from Solar Nation was fine and the price was good.
1 comment
Simran R.Solar Power Nation
Dear Brian,
Thank you for your feedback and giving us the opportunity to provide you with a customized solar solution for your home. We work tirelessly to ensure a seamless end-to-end process from in... Read more
itial consultation to final install to provide a hassle free solution. We hope you enjoy your new solar system and the savings it will bring !Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Udugamaasked
I am waiting for my referral $100/- gift card since June 2022. Have called numerous times along with emails.
What's the hold up ?
1 answer
Simran R.Solar Power Nation
Dear Customer,
Kindly email me at [email protected] with the details of the person you had referred along with your bank account details and I'll get your referral bonus transferred.
Regards,
SPN Online.
nagem1982asked
How come I cant get some one to do the connection from the inverter to the meter box after 4 weeks of being put on roof my father and neighbour are waiting as well had 2 dates but a no show invoice number is098267682
4 answers
Simran R.Solar Power Nation
Dear Customer,
We are not able to locate you from your invoice number, Kindly provide your quotation number so that we could help you to sort the matter, or send in your contact details via email at [email protected] .
Regards,
SPN online
Customer name is russell muldoon
Simran R.Solar Power Nation
Dear Russell,
The matter has been resolved with your father.
We have arranged a call back for you tomorrow in the morning as per your convenience.
Regards,
SPN Online.
Tracasked
Hi
I had deposited for my system since 13th September 2022. I still dont have it install yet. Your sale reps always promised but it not happen.
I tried to call in Wetherill park office today 3 difference numbers but no phone answer (now it 930)
Are you still operating?
Regards
Trac
14 answers
Simran R.Solar Power Nation
Hi Trac, If you can please, give me your name on the invoice and invoice number, then I will be able to look it up for you.
Name trac quang ha
Invoice inv 09137489
Invoice dated 13 September 19
I still have another promised.
I have another 2 houses need solar. Ken and Garry was highly recommended here. Are they work in Wetherill park office too. How do I contact them.
The person answer phone want me to deal with him only and the call was not pass on. But sorry I dont want to make same mistake twice. How can I contact ken or Garry.
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Simran R.Solar Power Nation
Dear Mick,
Thank you for your feedback and giving us the opportunity to provide you with a customized solar solution for your home. We work tirelessly to ensure a seamless end-to-end process from ini... Read more
tial consultation to final install to provide a hassle free solution. We hope you enjoy your new solar system and the savings it will bring !