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Reviews

4.5

11 reviews
5
(7)
4
(3)
3
(0)
2
(1)
1
(0)
  • Product Quality
    4.8 (9)
  • Return Claim MadeYes (0) · No (9)
  • Customer Service
    4.9 (10)
  • Timeliness
    4.3 (8)
  • Job Satisfaction
    3.7 (6)
  • Rates and Fees
    4.0 (8)
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Simon

SimonMetropolitan Adelaide, SA

Satisfied customer

published

Price on colour bond sheeting is 5% cheaper than I can find elsewhere. Staff seem to be able to do flashing and customs gutter drawings quick on they're computer. And allowed me some time to double check the dimensions.

Customer Service
Rates and Fees
Product Quality
Timeliness
Job Satisfaction
Return Claim MadeNo
Store LocationGawler
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The reviewer stated that an incentive was offered for this review

Gary

GaryMetropolitan Adelaide, SA

great service

published

Ben from Gawler store was extremely helpful great product knowledge very easy to deal with and gave the best price and bonus offerings very happy with overall service well done



Customer Service
Rates and Fees
Product Quality
Timeliness
Job Satisfaction
Return Claim MadeNo
Store LocationGawler
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Boatbat

Boatbat

  • 2 reviews

Great Value Shelving

published

I recently purchased 4 sets of shelving which were a 'knock together' variety. Importantly the engineering was very accurate, all parts provided and met the description. After the first shelf it was easy to understand the most efficient process.

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Rob

RobMetropolitan Adelaide, SA

  • 2 reviews

Great help and fast service

published

I needed to replace the roofing on my shed. Stratco provided a fast quote that captured everything required to complete the job. Two days after submitting the order, my materials arrived ready to start the job.

Customer Service
Rates and Fees
Product Quality
Timeliness
Return Claim MadeNo
Store LocationGawler, South Australia
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The reviewer stated that an incentive was offered for this review

Dan

Dan

  • 2 reviews

Product is of good quality...but!

published

The ordering of the shed is simple and easy. The quality is great, however I was delayed a week when I had 2 different coloured wall sheets delivered and a few stuff ups from stratco in trying to rectify the issue. Instructions could also do with an overhaul, particularly the roller door section as it's generally guess work as they are not very accurate or descriptive. The instructions for roller door don't even show you how to attach roller for to the frame or roller roller door brackets. So I will be doing what I think is right instead of relying on the provided instructions to guide me.

Customer Service
Rates and Fees
Product Quality
Timeliness
Job Satisfaction
Return Claim MadeNo
Store LocationGawler, South australia
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1 comment
Stratco
Stratco A.Stratco

Hi Dan, thanks for your feedback. Glad to hear you're happy with the quality, but it sounds like we could improve the roller door instructions. We'll be reviewing what we can do to improve in this area.

Expert help and advice

published

StAff were amazingly helpful even helping me with heavy items taking to my care and loading for me. The shelving that I was advised to purchase was perfect and very well priced

Customer Service
Product Quality
Return Claim MadeNo
Store LocationGawler
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The reviewer stated that an incentive was offered for this review

Tish

Tish

  • 5 reviews

Helpful

published

I went in to purchase tables and chairs and none left in stock.was able to buy the floorstock even though there was no discount I purchased. The guy tried to see if there would be a discount but wasn't. Helped me put in the car also.

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Don't touch the interest free Option

published

I bought a shed and rainwater tank on interest free option (HSBC being the lender)
You HAVE TO PAY 3% of your loan amount per month, they simply call it minimum payment required.. very misleading. Instead of approx $180 per month I need to pay $390..no interest free feeling here. BEWA

Customer Service
Rates and Fees
Product Quality
Timeliness
Job Satisfaction
Return Claim MadeNo
Store LocationGawler
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2 comments
Stratco
Stratco A.Stratco

Hi Dave, I am sorry that had this experience with us, can you please contact me at [email protected] so we can discuss further. Kind regards Natasha

Dave tenny
Dave tenny

Hi Natasha please contact me on [email protected] regarding this issue. Regards David

John

John

  • 2 reviews

Easy As

published

Super easy - purchased 240 litre green waste bin, very quick process, helpful staff member even helped to load into the car, better price than competitors, couldn’t ask for anything more

Customer Service
Rates and Fees
Product Quality
Timeliness
Return Claim MadeNo
Store LocationStratco, Gawler, SA
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Julia Hammerich

Julia HammerichMetropolitan Adelaide, SA

Customer service

published

Great customer service.
Knowledgeable staff.
Clean and tidy store.
Saved a lot by shopping here.
Great with organising product delivery to our home and then communicating with us when it needed to be changed to a later date

Customer Service
Rates and Fees
Product Quality
Timeliness
Job Satisfaction
Return Claim MadeNo
Store LocationGawler
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The reviewer stated that an incentive was offered for this review

Duck

DuckMetropolitan Adelaide, SA

  • 3 reviews

Great supplier of custom color-bond trims and flashings

published

I often have a need for custom color-bond angles, channels and other flashings. Stratco have a great computer based design and manufacturing process that always provides an excellent accurate result at a reasonable cost in a short time frame (a few days). There is little chance of errors as you get to check the computer drawing before it is sent.
I have used this process a number of times and always had an excellent result.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationGawler, South Australia
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