Stratco occasionally offers incentives to their customers. Between the 12th of November until the 19th of November, 2022, Stratco offered reviewers a $10 Super Saver Voucher to customers encouraging either a positive or negative review based on their experience. It is possible that some reviews were written by customers who received this reward. These reviews adhere to ieatwordss Incentivised Customer Reviews Guidelines and may explain a spike in review numbers. Previous incentive period included 12/08/2019 until 21/08/2019
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SimonMetropolitan Adelaide, SA
Satisfied customer
Price on colour bond sheeting is 5% cheaper than I can find elsewhere. Staff seem to be able to do flashing and customs gutter drawings quick on they're computer. And allowed me some time to double check the dimensions.
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GaryMetropolitan Adelaide, SA
great service
Ben from Gawler store was extremely helpful great product knowledge very easy to deal with and gave the best price and bonus offerings very happy with overall service well done
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Boatbat
- 2 reviews
Great Value Shelving
I recently purchased 4 sets of shelving which were a 'knock together' variety. Importantly the engineering was very accurate, all parts provided and met the description. After the first shelf it was easy to understand the most efficient process.
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RobMetropolitan Adelaide, SA
- 2 reviews
Great help and fast service
I needed to replace the roofing on my shed. Stratco provided a fast quote that captured everything required to complete the job. Two days after submitting the order, my materials arrived ready to start the job.
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Dan
- 2 reviews
Product is of good quality...but!
The ordering of the shed is simple and easy. The quality is great, however I was delayed a week when I had 2 different coloured wall sheets delivered and a few stuff ups from stratco in trying to rectify the issue. Instructions could also do with an overhaul, particularly the roller door section as it's generally guess work as they are not very accurate or descriptive. The instructions for roller door don't even show you how to attach roller for to the frame or roller roller door brackets. So I will be doing what I think is right instead of relying on the provided instructions to guide me.
1 comment
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Expert help and advice
StAff were amazingly helpful even helping me with heavy items taking to my care and loading for me. The shelving that I was advised to purchase was perfect and very well priced
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Tish
- 5 reviews
Helpful
I went in to purchase tables and chairs and none left in stock.was able to buy the floorstock even though there was no discount I purchased. The guy tried to see if there would be a discount but wasn't. Helped me put in the car also.
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Don't touch the interest free Option
I bought a shed and rainwater tank on interest free option (HSBC being the lender)
You HAVE TO PAY 3% of your loan amount per month, they simply call it minimum payment required.. very misleading. Instead of approx $180 per month I need to pay $390..no interest free feeling here. BEWA
2 comments
Stratco A.Stratco
Hi Dave, I am sorry that had this experience with us, can you please contact me at [email protected] so we can discuss further. Kind regards Natasha
Hi Natasha please contact me on [email protected] regarding this issue. Regards David
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John
- 2 reviews
Easy As
Super easy - purchased 240 litre green waste bin, very quick process, helpful staff member even helped to load into the car, better price than competitors, couldn’t ask for anything more
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Julia HammerichMetropolitan Adelaide, SA
- SA, Gawler
- Verified customer
Customer service
Great customer service.
Knowledgeable staff.
Clean and tidy store.
Saved a lot by shopping here.
Great with organising product delivery to our home and then communicating with us when it needed to be changed to a later date
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The reviewer stated that an incentive was offered for this review
DuckMetropolitan Adelaide, SA
- 3 reviews
Great supplier of custom color-bond trims and flashings
I often have a need for custom color-bond angles, channels and other flashings. Stratco have a great computer based design and manufacturing process that always provides an excellent accurate result at a reasonable cost in a short time frame (a few days). There is little chance of errors as you get to check the computer drawing before it is sent.
I have used this process a number of times and always had an excellent result.
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Questions & Answers
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Stratco A.Stratco
Hi Dan, thanks for your feedback. Glad to hear you're happy with the quality, but it sounds like we could improve the roller door instructions. We'll be reviewing what we can do to improve in this area.