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Sue BlanchfieldWerri Beach
- Verified customer
A Dream Run
The Stronbuild process of design and building ran efficiently and produced beautiful and excellent results. The professionalism of the team behind the build and the builders on site was a pleasure to experience as all details were thoroughly discussed as the build ran its course. There was room for additions and flexibility as we saw potential emerge and at all times we were consulted and given options if there were any alterations in details. Communication and contact with all the personnel involved was friendly, courteous, professional and re...Read more
quests were attended to quickly. We felt part of a very supportive team of experts in their field. The finished house is excellent in the combination of well finished use of materials and craftsmanship and we are very very satisfied with the results.Similar opinion? Write a review on ieatwords.com.au!
headsydney
- 41 reviews
- Verified customer
Didn't live the dream
The house had a lot of defects, with all the people that followed us around on handover day, weren't concerned or embarrassed at all. These are just a few of the items listed below, otherwise too boring a read.
They may be small to the builder but to the homeowner who has to work for a lot of years to pay the house off, to be reminded every day that he has been handed over a sub par building is demoralising least of all upsetting.
There is m.d.f. scirting which in a garage is absolutely ridiculous as occasionally you may want to hose out the ...Read more
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NB844Sydney
- Verified customer
The Excellence of Strongbuild
We engaged Strongbuild in 2009 to design and build our dream country home, The whole process from start to finish was an extraordinary delightful experience. From the start their level of professionalism was of a very high calibre, in terms of attention to detail, interpreting all my requests, excellent communication, and executing the design phase in a timely manner. Once we received or DA and launched into building we were amazed to how smoothly the process went. There was never a problem. The workmanship by the Strongbuild team and any cont...Read more
ractor they employed was of an excellent standard, so much so we did not have one defect upon completion. Strongbuild's culture of delivering "perfection" is evident in the home they created for us. Seven years on it still looks brand new. I hope I have another excuse to use Strongbuild in the future.Similar opinion? Write a review on ieatwords.com.au!
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ScottSydney
- Verified customer
From 1 House to 15!
We wanted to build a house on an acreage in the Southern Highlands. I discovered Strongbuild and initially met Chris Francis and later, Jamie Strong. We nearly drove Chris crazy throughout the design process but all along the way Chris and his team were patient and met our every need. The build process was smooth and went without a hitch. The Strongbuild processes are streamlined and transparent. I was very happy with this as a client and I was very happy with the finished product. The after sales support from the Strongbuild team can be ...Read more
described as very attentive and accessible and nothing was a problem. This even extended to the new owners to which we sold the house shortly after completion. I was so impressed with the Strongbuild process, product and the pride that they take in their work, that we have now worked with them to design 15 new homes for us. These homes will shortly be under construction. Poor quality workmanship and service is obviously not something that is rewarded with 15 more homes. I would highly recommend working with the team at Strongbuild.
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PhilWildes Meadow
- Verified customer
Three years on and we love it more than ever
We contracted Strongbuild in 2012 to "knock down " an existing poorly built/maintained house we had bought on a 6 acre block in the Southern highlands.
The whole experience has been excellent.
The design and build were simply first class, the workmanship is as good as you could ever hope for. The house was finished in April 2014.
Added to our pleasant experience was the fact that every single member of the Strongbuild team were both professional and very pleasant people to deal with.
The build was well managed by an excellent manager/ fore...Read more
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Caroline
- 2 reviews
- 2 likes
- Verified customer
Still happy 5 years on..
Building our dream home on the south coast while living in Sydney was a scary thought, especially as I am married to a perfectionist who is a builders worst nightmare. But I really had nothing to worry about. The build was a breeze given the Strongbuild team were so professional (and all lovely people) and the quality of their work is second to none. Every week or two we would pop down and check out how things were going. If we had any questions or concerns they were always dealt with quickly and nothing was ever a problem. The build was comple...Read more
ted on time and we were so happy with the result we decided to move in permanently as we couldn't bear the thought of holiday renters staying in our beautiful home, and we haven't looked back since! It is now nearly 5 years since our home was completed and we know we will never move. I know I can still contact Strongbuild if I need to and would certainly use them again (a pool house is on the bucket list!).Similar opinion? Write a review on ieatwords.com.au!
napzBerry
- Verified customer
Amazing results, highly satisfied customers.
We knew Jamie Strong prior to becoming customers, we knew of other jobs he had completed and were blown away by the quality of what we had seen, and we knew we wanted Jamie and his team to build our dream home.
We spent nearly 12 months with our own architect on our plans, and were extremely excited about the project.
Jamie and his team looked at our plans, tweaked it a little, then costed the job.
From that day in June 2009, until completion in June 2010 my wife and I were incredibly impressed at every point in the process, and noting we ha...Read more
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- Verified customer
Amazing customer service, attention to detail and wonderful building experience!
Our country house has just been completed by Strongbuild (on time!) and I cannot praise them enough!
They were professional, very communicative and flexible in their approach to any issues. The team was a pleasure to interact with and you could see how proud they all were to be working on our home. The entire project was managed fantastically and their support was invaluable, especially for two people like us that were always travelling during the build.
The team and their subcontractors excel at every aspect of the build, from working ...Read more
on the design elements, fixtures and finishes to carpentry, brickwork, painting etc. It is the little things in the build that made the big difference and attention to detail is outstanding Stronghbuild would be my Company of choice in the future and I will continue to recumbent to friends and colleagues.Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
Fabulous build within time and budget. Good work ain't cheap, cheap work ain't good!!!
What a pleasure it was to watch the Strongbuild team construct our magnificent bespoke country style house, built in 10 months and within budget. We started this journey a few years ago when we purchased our farm in Foxground. After reviewing many builders we came across the Strongbuild website which we thought was very professionally constructed. We met with one of the directors and were convinced that they were the team for us.
Their building process is second to none; from helping with the design, drawing up the plans to recommending qua...Read more
lity third parties like architects, surveyors etc. They even supported us with the Council DA (which is a whole other story!). The office team then helped with the finer detail of choosing fittings etc. This was then all costed in a very detailed quote and exceptional Gantt Chart. This was extremely important to us given the horror stories we have all heard about an element of the building industry. We knew the cost of nearly every item being delivered and used in the construction process and the approximate time of delivery and implementation. This brings me to the team: the project management team in the office were always courteous and polite and ready to listen to my ramblings about anything. The head project manager really knew his stuff and the design team were able to help with the choice of fittings or point us in the right direction. The head builder on the project and his team were ALWAYS on time, dressed well, polite and courteous and extremely skilled at their job. At all times they engaged us on decisions and never second guessed our decisions. We lived on site with two young children and NEVER heard inappropriate language. The finished product is a magazine quality bespoke house with amazing workmanship and precision carpentry. We get cyclonic winds in late winter and the house has been built to a standard to withstand the elements. I am also compelled to mention the sub-contractors. Given Strongbuild's reputation for quality, they want third parties who are of a high standard. The specialised tradies also took pride in their work and had exceptional attention to detail. Jamie and Chris clearly have a strict screening process. So would I recommend them? In a heartbeat. They won't be the cheapest but you will get the best value. Over the long run, they probably will be less expensive than the alternative.Similar opinion? Write a review on ieatwords.com.au!
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JkhBerry
- Verified customer
The most amazing experience
The whole Strongbuild team are phenomenal. Every single person we dealt with at every stage of building our house - from design to build and ongoing support - has been totally committed to ensuring we have a house and garden that exceeds even our greatest hopes. Our house is simply a pleasure to live in and makes us happy every single day. The quality of the tiniest details is exceptional and comes together in a way that has been tailored to our needs as a busy family who still appreciates beautiful surroundings. We can't recommend Strongbuild highly enough and can't wait to be back on a new endeavour together.
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- Verified customer
Great service, outstanding quality, sensational outcome.
We have built or done major renovations on a total of 14 houses over the last 30 odd years. The experience of Strongbuild designing and building our most recent house has undoubtedly been the best. The courtesy and professionalism of everyone of the Strongbuild team that we dealt with was exceptional. The project was finished 2 months earlier than the contract date and to an extremely high quality. The usual post completion defects were dealt with quickly, professionally and without prevarication - even in a couple of cases where the problem c...Read more
learly wasn't a contractual responsibility of the builder. We have no hesitation in unreservedly recommending Strongbuild. As a matter of disclosure - the writer holds a Bachelor of Building from UNSW and is a Fellow of the Australian Institute of Building and a Fellow of the Institution of Engineers, Australia.Similar opinion? Write a review on ieatwords.com.au!
ScottBowral
- Verified customer
Strongbuild ... we DID live the dream. They were absolutely wonderful from beginning to end.
After the wonderful year my wife and I lived through in 2013, watching Strongbuild construct our gorgeous house in the Southern Highlands, it seems nearly unimaginable that someone else could have such a different experience to ours, and so in response to the bizarrely negative review by Reggie007, I feel compelled to offer a brief summary of our memorable journey with the crew at Strongbuild.
First things first ... the house. My wife and I both knew that we wanted a design that reflected the classic country timber homes that have become such...Read more
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RayBerry
- Verified customer
Awesome team resulting in amazing home
The build journey began with a Strongbuild Director providing advice prior to purchasing the land which our beautiful home now sits.
We are indebted to Strongbuild for their skill in designing a home that perfectly matched our brief and then building it with excellent skill and attention to detail.
All the Strongbuild Team are positive with a "can do" attitude and take great pride in their work.
The Site supervisor and Project manager ensured all aspects were completed to a very high standard.
We can't thank Strongbuild enough for our amazing home.
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Retired CoupleBerry
- Verified customer
Extremely Happy with our home
We are very happy with the quality of workmanship and attention to detail. We've been in our home in the Arbour for 8 years now. The build went smoothly and was on time, the site supervisor was extremely competent and efficient considering he was building within an operating village, where people were already living. All communication with Strongbuild staff and sub contractors was professional and friendly. We wouldn't hesitate to recommend Strongbuild to anyone who's looking to build a lovely, quality home.
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- Verified customer
Quality Product,Quality Team
We have known the principals of this company for over 25 years when they renovated our Lindfield house. Then our Jaspers Brush house in 2004. We recently moved into our brand new Strongbuild home in Berry that is quality throughout. Our experience, with their design,support, build-team & subbies, has been another memorable experience delivering us our beautiful home. Thanks Strongbuild
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BerryOBerry
- Verified customer
Fantastic experience
We have built with Strongbuild twice, our current house and a total renovation in 2008. We are looking to possibly build again and noticed the 2 bad reviews on this site. Our experience with Strongbulid was fantastic. From planning stage through construction was smooth and seamless. We dealt personally with directors Jamie Strong and Chris Francis and they could not be more friendly or accomodating. The suggestion that anyone from Strongbuild would insult a customer is absurd and unbelievable. When it came close to handover we inspected the hou...Read more
se and there were lots of little blue stickers all over the house. This was Strongbuild quality control at work. Even though we could not spot any imperfections the site supervisor was not happy with some of the paint work so was marking the spots to be redone by the painters. The quality of craftsmanship in the house is amazing. The kitchen, bathrooms and cabinetry are just beautiful. I would suggest prospective customers look on the Strongbulid site at the photos of the classic country homes.You can see the quality of Strongbuild for yourself in those photos. The malicious comments made in the 2 negative reviews bear no resemblance to our experience and we would be more than happy to build with Strongbuild for a third time!Similar opinion? Write a review on ieatwords.com.au!
PeterNew South Wales
- Verified customer
Should be named "Falling Apart" build, definitely NOT "strong"
They have substandard quality control. They let the owners oversee the major defects and repairs that need to be done, and the others they refuse to work on. Leaking roofs, leaking walls, indoor flooding, uneven floors protruding sharp tiles that cut our feet, screws fitted into the air, broken panels are a fraction of what they are accomplished at. They make up all kinds of nonsensical excuses. If they put as much work into their actual job as they do for their excuse-making and cover ups, they'd be able to lift their game. In the end, their ...Read more
lack of long-term vision will bite them back. Saving a dollar or two to avoid repair work will not get their business reputation far. That's near sightedness. No work ethics, insults, cover up lies (instead of apologising for visible subpar work) and arrogance are what you can expect from this company. Not one of the home owners I've spoken to will ever use Strongbuild nor will they recommend them. Several owners have lodged their complaints at Fair Trading - and have been awarded - which says much about them. Too lazy to do the job properly because it's much easier to do short cuts. To describe them: unreliable, no ownership to mistakes, lacks integrity, does not put their customer first and certainly does not strive to meet (let's not even mention exceed) expectations. Owners end up shelling out from their own pockets to get repairs done, which seems to be a strategic win for Strongbuild. This despite being fully paid for their original (faulty) work. Be warned to whoever thinks of contracting them for any job - your life will be a living nightmare! Better yet, give away your money to charity. That way it goes to some good rather than having them try to get one over you.2 comments
We are not fooled by the sudden increase in number of reviews that Strongbuild has asked its friends to post as gushing reviews. Even to insinuate that what we write is untrue. It's almost laughable. ... Read more
A comedy of errors. These are THEIR experiences and not ours, so writing as if we were lying is yet another show of arrogance. So consistent! The experiences we have had in Putney are downright miserable (and yes, the neighbours talk to each other about the problems Strongbuild has given them - instead of helping us solve our problems, you people added to it). Go knock on the doors and ask any homeowner yourself. In fact, go ask 20 other homeowners, they won't be gushing. Your statement of getting awards and using that to disclaim our experience is wrong and arrogant (again!) Too little too late, Adam Strong. The homeowners with feedback you don't like to hear have simply stated their nightmarish experience with your company. The complaints raised were over a 2-year period, unanswered or otherwise given weak excuses (oh yes, our neighbour was shouted at by your own supervisor) etc. We wasted so much time trying to communicate when you were needed and now you'd like to hear from us?? The irony. Stop wasting our time and put your time into improving the quality of work for your future projects and re-training your staff.Similar opinion? Write a review on ieatwords.com.au!
reggie007
- 5 reviews
- Verified customer
The worst builders I have ever experienced
These guys are a bunch of jokers! They don't seem to oversee any of their workers and do not show any care in the build process or the end result. Should you dare address your concerns with anyone, be prepared to be insulted and ridiculed. They do not care and will not take any responsibility whatsoever. I have never seen such shoddy, dodgy, awful workmanship in all my life! Every square metre of our home is riddled with imperfections and terrible workmanship. From the roof, to the floors. Just appalling!
2 comments
Benjamin N.Strongbuild
Dear reggie007,
We are absolutely gutted that you feel this way and that your dealings with Strongbuild have not met your expectations, as a family owned and run business we take great pride in what ... Read more
we do and take situations like this extremely personally and seriously. What we don’t understand is that despite all our efforts to meet with you to address your issues, you have declined the offer and have chosen to remain anonymous.Oh Adam, you are so "gutted", that it took you more than a year to respond? Wow! This review may be damaging to you, but who is to blame for that? Me? A let down customer, voicing my opinion and simpl... Read more
y warning others? If your work is disappointing, and people review on this, then you only have yourself to blame.You and your company have hurt people. End of story. You wish to "appear" to care on this public forum, but one to one, you have shown NO care, as reflected in your poor builds. You have only really used this forum to blow your own trumpet. I don't want to hear it. You, more than anyone should understand how important people's homes are to them, yet you demonstrate time and again that you are simply clueless! Your response is all talk, and I have no further time to give this nonsense.Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
headasked
With strongbuild going into voluntary administration,does that mean everything from last thursday in regards to building&warranties get frozen?
No answers
Dom Regoasked
Please contact Dominic Rego [contact detail removed]
2 storey 4 bedroom rear lane double garage and granny flat.
Scope: Knock down existing fibro house and new build
DA approved plans by architect
Looking for a reliable competitive builder
Modern design with lightweight building materials
Aim to start building end of 2018
Please let me know if this fits your scope?
[email address removed]
No answers
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Benjamin N.Strongbuild
Dear Peter,
We are absolutely gutted that you feel this way and that your dealings with Strongbuild have not met your expectations, as a family owned and run business we take great pride in what we d... Read more
o and take situations like this extremely personally and seriously. What we don’t understand is that despite all our efforts to meet with you to address your issues, you have declined the offer and have chosen to remain anonymous.