We bought this because the old model had a cult following. This is just not as good as the old one. It works but it simple cannot make the lovely crema coffee that the old model did. I have tried everything. All different types of coffee - coarseness and fineness of grounds and tamping pressure. It just does not have the pressure inside to get nice espresso. It consistently produces ho-hum average coffee. Look elsewhere for a better machine. this is average,.

After several weeks of use my machine only gives out drips of coffee. I read the handbook and followed the steps to correct the problem. I cleaned the head, didn't tamper as much and tried coarser grounds but the coffee still only drips out of the head. It is disappointing as my Dad's older model still works well.

We had the old model and just got this. Long story short. It is no in no way as good as the old model. The old one was a popular because it punched well above its weight as an amazing producer of delicious cafe coffee with a good body and solid crema. This thing is like a bad knock off. Basically its worse at everything and the coffee is just insipid compared to the old model. I think the pump pressure must be much less, it just can't produce the results no matter what I do. Not happy with it at all.

This is the 'quiet achiever' coffee machine. There are dearer bigger and fancier models but this just makes good coffee every day without fuss. Crema is nice, extraction good. There not much to it once you have the technique down. The only problem is if you overload the basket, it tends to drip coffee over the sides, apart from that it is a simple, no fuss machine and works well.

This machine creates a very smooth espresso with a perfect crema. For an entry level coffee machine it produces a great coffee. Ive had mine near two years using it every day on average three times a day. Regular cleaning a maintainance which is easy is key to longevity of this machine. Once younwork out the tamoer pressure you will enjoy the same coffee style every time. Water cart is easy clean and good size. This machine will not dissapoint. Milk frother is fast and delivers a smooth silky milk formthat perfect cappuccino. I couldnt be happier.

The machine makes a lovely coffee, is easy to use and clean. However if the coffee handle is pushed the tiniest bit too far, it can become stuck and once stuck, it's really stuck! We learnt that the hard way and now take more care to be gentle. We don't use the steam wand, having never found a small coffee machine with one we liked (hard to clean and risk milk splattering everywhere), we use a separate milk frother which can run at the same time, no waiting, one item to clean and it goes straight in the washing up. We have only had our coffee machine for ten weeks. Sometimes machines at this price last only a couple of years, other times you can be luckier (I'm hoping we are lucky this time).

My wife had been bugging me for ages to get a home coffee machine and we bought this on a whim without doing any research. I would say we hit a bullseye first time.
It consistently makes cafe-quality coffee. Even a complete novice can run this unit and get good results. Lovely crema on top, every time. Even using supermarket coffee. No worries at all. It is a little fiddly to clean the grip but it comes with little cleaners to help with that. Want a latte? No worries it has a steam wand and with a little practice you can even get soy milk just right
I am more than satisfied with this machine. I see others say it leaks but ours never has. It has a quality feel to it despite the price and has never missed a beat.

The taste of coffee is great, its easy to use, but I've had to replace it under warranty in the first 3 months. It started leaking and steam wand only produce a flow of water. Crossing fingers this one is ok. I had no choice but to get a replacement as it was right on christmas week and I had a house full of visitors.

I am so please with this little coffee machine! My coffee tastes amazing and I can also froth milk with it for my cappuccinos. It's very easy and basic to use, there are really only two functions, so it can't get any easier than that. It's also very easy to keep clean. I've only had this machine for a little over a month. I'm shocked that something so affordable and little can meet all of my high expectations when it comes to making the perfect cappuccino.

Bought this machine about 5 months ago or so and couldn't be happier with it! Easy to use, coffee taste good, easy to clean. For the price, you cannot go wrong. I use it everyday and so far no issues. I agree with some other reviews that the space for the cup could be bigger as I use pretty large mugs but other than that, I think it's great!

We have had no problems with this machine and use it multiple times a day! Really great for the price and obviously doesn't come with all the features of a more expensive one but that's to be expected. Only thing is some large mugs (medium travel size) don't fit under it.

It is very easy to use but is not automatic you do the milk yourself and the ground coffee beans then get strained through to your cup.
The milk is pretty good but doesn’t get the smoothest fluffiest texture.

I think if you’re prepared to take abit if time to make coffees it’s a good machine.

The tray is plastic and little bit tacky but guess it’s ok for the price.

I got this for my birthday and use it almost every day, love the taste and ease of using it. Super easy to clean and maintain. Only thing I wish is the space for your cup could be bigger to sit your mug straight under. And the steamer is very loud when in use. But I can put up with that for a cafe style coffee in my pj's

eventually after purchasing this machine I had swapped it over within 3 months I put up with virtually no crema, then had to replace it again and again and now finally after just over 1 year of replacements from Big w there is a fault with it, my power went out it tripped the safety switch in my house so it is not safe to use, the design wasn'r good it leaks out within 2 days, next machine I buy will not be a sunbeam for a espresso machine

Always pours a consistent coffee. The milk isn't too difficult when you get the practice in. Cleaning is a slight pain but most certainly worth it. Nice looking machine & very functional. Good size to put in the corner of my kitchen so it can be out of the way but still reachable. Sometimes a little touchy but good for price.

We had some visitors purchase this machine for us as a gift for staying with us.
We loved the machine as it produces great coffee. We really loved making the morning coffees as everything was easy.
6 months in and the machine looks like its ready for the bin.
Ive cleaned the machine as recomended but it pours out watereverywhere from the head. I would say a quater of the volume is lost to leaks leaving a watered down coffee. (This seems common in all reviews).
The switch between cofee and stream also gets stuck and forsee a major issue with it before long.
Would be an awesome machine if these issues were address.
Shame our machine will be destined for landfill.
Sorry sunbeam 5 for great coffee but 2 for machine.

After trying a more expensive brand that made terrible coffee, I bought this half price from Big W. Lasted less than 12 months but I replaced it with a second one - which I was lucky enough to pick up again at half the normal price and even though the first didn't last long, I think it has been good value because it actually makes great coffee. I did change my coffee because I think my old coffee grain size wasn't compatible but I am now really happy with the coffee I get. I have found it necessary to run water through it every so often and the filter gets blocked regularly so needs to be cleaned really well but the coffee it makes is worth the trouble - for such an affordable little machine. If you see it on special, my advice is buy two.

This machine makes very good coffee. Easy to use & very easy to clean. However, it is unreliable, we had to have the first machine replaced as it had an electrical fault. The second machine didn't last very long either & Sunbeam replaced it for us with a newer model.