bought my Tom Tom in march last year .. now wont let me reset it also will not charge .. the page sends me to reload the tom tom ap ..but doesn't work

1-2-3 ok, easy.good
4 Travelling down a main road I know well destination very close after turn off. after 1 klm TT says turn right (ignored) do a u turn (ignored) 2klms later, turn right (ignored) 5Klms later turn left (ignored) % klms later turn left (ignored) Proceeded to destination ok. Via 52 had no problems

The speed you are going on it is tiny compared to my previous one (i have set on the largest font & it's still tiny compared to previous one), I can't get it to auto answer, It doesn't have school zones just speed zones. It doesn't have different sounds for this either. This model has gone backwards. disappointed

Unfortunately I cannot get the directional arrow to point in the direction I am travelling. Seems a fairly basic requirement. Very disconcerting when the directional arrow is pointing towards you as you drive. I have had many satnavs in the past, none of which have had this problem. There are other navigation systems out there, I suggest you avoid tomtom.

My family bought me this model
TomTom Go 620 for my Farthers Day present almost 2yrs ago when it was first realest from memory it was RRP$550 I used it for 6months Then it packed up and will No longer switch on!!!
And the charging cord that has a Bend in the neck where you connect it to the device is designed for another failure
Total waste of money!!!
Before this Rubbish I had a NavMan that lasted 5-6yrs!!
Way to go TomTom cheers!

I tried to set unit up using my email details. it said I couldn't because my email already existed with Tom Tom. The reason my email details existed with Tom Tom was I have already had 2 previous units from Tom Tom. it took 4 hours to rectify. this is ridiculous if they expect you to change your email address every time you buy a new unit. I tried to send an email to their help desk, but it wouldn't allow me as my email address already existed with Tom Tom. this is woeful conduct to waste 4 hours of my life. Pathetic time wasters. I won't buy from Tom Tom ever again.Neanderthals

Standard, these days, no provision of E-mail contact that works. I had a VIA 160 that took years to get used to. Then it became obsolete for maps, so I purchased a new GO 620 at the TomTom special offer price to get into a device that has(?) lifetime maps.
A rather big disappointment.

Brand new out of the Go 620 box and will not connect to WiFi even after the recommended factory reset. I bought this Go 620 without research based on a good experience with much older TomToms but this unit is no good and I am about to return it to JB HiFi and if they don't help me I will leave it on the counter and leave.

Terrible - the Tom Tom Drive Connect Website has been down for 3 days and I am unable to load more content. Apologies on website but no action! I bought this device for a trip through France but can't load the Maps

Bought in December 2018 because we wanted World Maps for USA. Maps were impossible to load, had to contact technical support & eventually got there. For USA, we found we couldn’t search any place names, even well known ones wouldn’t come up. So we spent ages putting in full addresses. We found there was a delay in auto correcting, and were often told to turn right when we were at the intersection & it was too late.

Pros: nice big & clear display, turns on quick. 3D not always clear.

I am a long-term geek so I am extremely familiar with a wide range of IT products and have interfaced items even at component level. I am very happy with the Tomtom device and, when it is working, the information it gets via my Android. Unfortunately pairing the Tomtom Go 620 (it is likely to be identical in the G0 520) is painful. Repeated attempts to pair fail with essentially no helpful information. I am left sitting there wondering why it didn’t work yet again - and I my Tomtom still can't access traffic data.

Bought a 620 for usa. Great price direct from tom tom. Worked well in usa and australia no complaints, could give review 5 stars for the gps but tom tom back up service no stars!!!! boy oh boy did i have trouble getting maps loaded!!! i was having trouble loading maps and old mate rick from tom tom popped up on my computer to help me.He put me onto hackers in England that tried to say a i had a virus torpig. i closed conversation down straight away.
when i rang avast internet security, they said you have not got torpig virus on your laptop and they were internet thieves!!! tried to ring tom tom australia but phone would not answer for 7 days. eventually got through but representative did not seem that concerned

Very little functions. For example upon startup it goes into its default display....why? Why not use last display option or use a preferred display option?
It's a solid constructed unit, so it got a star for that. But everything else is not worth the money. For example there is no easy to read 2d display and no option to set the display direction (eg North)

I had to update from the prior GO 620 when I lost all voice narration. I tried "Hello TomTom" in 'Voice Control' without success - just a response that the unit couldn't recognise ANY commands which included the word "voice".

In January 2022, I bought the latest model.

Now, there is no option to use one of the beautifully anglicised male or female (Jane?) voice pronunciations. Further, I'm told that to explore such options, I have to go through a series of 'on-line' gyrations to have any restoration of freedom of choice. Why, I'll never know !! It would have been so simple to return this control to "settings", then a listing and samples of "voice" options.

Buy anything other than tomtom. My Tomtom go i'd gotten for fathers day 2017 has been awful. Battery issues as doesn't hold charge & try contacting them is another horrible experience. Save your money & stay away from TomTom products or you will get burnt just as we have done. My 10 year old daughter asks why I don't use the navigator she bought me for fathers day & I don't have the heart to tell her that its rubbish & doesn't work. FRUSTRATED CUSTOMER

The go 620 is a very capable GPS that has three major issues.
1) the unit overheats and shuts down far too easily.

2) it needs to be reset every few months which can be frustrating.

3) strangely tomtom decided to ship them with a usb adaptor that their support team claims is not powerful enough to run them continuously. They even go as far as to suggest charging the unit with a computer each night. (I will note that after several months of owning one I have never needed to take it out of my vehicle and suspect it is the overheating problem their support team is mistaking for a flat battery)

Other than these issues it does work well and has the ease of use that Tomtom is known for.