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AshFar North Queensland, QLD
Telstra Gen 2 Modem
This system worked great until i tried to connect them to my new modem. I cant get them to work with the new Telstra Gen 2 smart modem. Any ideas how i can fix this please let me know. Ok now Ive sorted this if you have the app cam solos you need 2.4ghz signal call your telco and get them to log into you modem and change the setting,
2 comments
Uniden A.Uniden
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Uniden APPCAM SOLO+3
I don't know why everyone else is having problems with this security system? All 3 of my cameras work perfectly. A little stuffing around with the app, to get settings right, then they simply do as they are meant to do. Fire up when they detect somebody close by. Record to micro sd card. The app is actually quite good. Plenty of adjustments and settings. Also a convenient short cut to turn on or off functions that you have set up. (I have mine set to simply click once to turn email messaging on, for all 3 cameras at once, if we all leave the h...Read more
ouse, then one click turns the email messaging back off, when we return home. ) I learnt very quickly not to have email permanently active, or I am bombarded with detection emails!... I don't need them when someone is home, only when we are out. I also am very impressed with the quality of the camera. When set to HD the video is very clear. (only average quality if set to low res. "fluent" mode. I have purchased solar panels to keep the rechargeable batteries at 100%, so I don't need to worry about the batteries going flat.Purchased in October 2021 at The Good Guys for A$659.00.
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Anne and Colin N.South East Queensland, QLD
Uniden App Solo
Brought two months ago and while to camera work fine I brought it because it said that it connected to google home but after several weeks of trying including coutless hours on the phone to google I have been advised that iot does not work with google home at all.
Purchased in September 2021 at JB Hi-Fi for A$900.00.
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Find out how Uniden Guardian App Cam Solo compares to other Wireless Surveillance Systems
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Customer1
- 2 reviews
- 1 like
Not as described
Camera works okay, but battery life is the killer. Best I ever had was about one month. Emailed support but no help. Would like my money back to be honest.
Purchased in August 2021 for A$199.00.
2 comments
Uniden A.Uniden
Thank you for your review.
Sorry that your experience with our Uniden product was an inconvenience.
Can you please provide a contact number or email?
I can arrange for a consultant to get in contact with you.
I have spoken to your support team and they were very unhelpful previously.
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Marcelo A.Sydney, NSW
App not working on mini iPad, bad support
I Have 6 of these cameras. I had it full time broadcasting to my mini iPad. After the latest upgrade of the app, the app is not opening anymore. I have done all what is possible as reinstalled the app and even resetting the iPad . I contacted the support, they sent me an email saying it is working and that is it. Not helping at all to solve my problem.
Purchased at JB Hifi Home for A$980.00.
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HanGreater Melbourne (Inner), VIC
- Verified purchase
Waste of Money! Useless!!!
We bought this product 6 months ago, and it was totally dissapointing! The battery only takes 3-4 days then needed to be recharged again. Worst product ever! Expensive yet did not met our expectation. I would not recommend this product! Waste of money!
Purchased in April 2021 at Harvey Norman for A$896.00.
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Bundy
- 2 reviews
- 1 like
Failed after a few weeks
Bought two pack and installed one. All seemed to go OK but was never satisfied with the detection capabilities. Worked at this level for a few weeks the connection failed. Put new batteries in, reset the unit and now will not connect to WIFI? So I pulled the other new unit out and exactly the same, both will not connect to wifi.Dissatisfied would not buy again.
Purchased in October 2021.
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MurphyMELBOURNE
- 3 reviews
- 6 likes
Dangerously unreliable
The Uniden App Cam Solo 4 pack and a WI FI extender was highly recomended to us by Harvey Norman at Nunawading and the complete package cost us over $900 in August 2022.
We needed to be able to monitor our 93 year old mother in law living in the granny flat outside.
The inital setup was straight forward and worked.
About a week ago on all 4 cameras I now only get the message Live Viewing Failed.
All other devices on the home WIFI network function correctly.
A few days ago the mother in law had a fall in the granny flat.
Luckily she was able to contact us by mobile phone for our assistance.
This Uniden product is seriously flawed.
Purchased in August 2021 at Harvey Norman Retail Stores - Appliances for A$800.00.
6 comments
Uniden A.Uniden
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Sorry that your experience with our Uniden product was an inconvenience.... Read more
Can you please provide a contact number or email? I can arrange for a consultant to get in contact with you.04124xxxx
Uniden A.Uniden
Thank you for providing the details.
I have escalated your case for a technician to get in contact with you.... Read more
Should you require any further inquiries please don't hesitate to contact Uniden Support at [email protected]Similar opinion? Write a review on ieatwords.com.au!
Wanda WyGreater Melbourne (Outer), VIC
- Verified purchase
Uniden Guardian App Cam Solo+ -Many factors make it good & bad
Set up was reasonably easy when you have English as 1st language. Overall I am satisfied with my purchase & what it does which is really a deterrant to bad neighbours. I have selected appropriate settings for my environment & have no issues. What lets it down is the camera range...need to be closer than what it says for it to trigger sensor despite PIR being on High. Camera 5 metres from front door on mid PIR did not even trigger when pizza man came to front door. The alarm sound is ridiculously low and really does not serve as a sound det...Read more
errant, let alone for a neighbour to hear and be curious - so alarm is useless. All the "in the box" items are helpful. Information on email notification could be more helpful, I had to search online forums for that. Night vision range does not extend as per package information. As the battery charge decreases, so does the sensor range detection. The lower battery life left, the less range of sensor detection to the point of no alarm or notification with all settings active being activated. So overall, its now serves as a deterrant rather than relying on it to do what its meant to do. Bottom line, if anything is not within 5 meters, it may or may not detect despite settings. So, not that great.Purchased in September 2021 at JB Hi-Fi Online Store for A$599.00.
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Kapil K.Sydney, NSW
- 2 reviews
- 1 like
Useless Cameras, complete waste of money
Bought a 3 pack solo+ a few days ago. Set up was easy but that's where the convenience ends. I had bought the cameras so that I can see who's coming to my house, talk to them & press the alarm to deter them. Well, guess what! Firstly I only get live view if I'm connected to wifi, otherwise it says 'Connection failed'. I'm sick of getting false notifications the whole day but today when a delivery guy came to my house-nothing. They claim 'Thermal sensing' and all that crap but it's all nonsense. Trees set off the alarm the whole day. Even changi...Read more
ng the sensitivity doesn't change anything. Another useless claim by Uniden. I should've listened to all the sales guys who recommended Arlo brand of cameras. The siren feature had sold me to Uniden but the siren's so low that you have to come really close to the camera to hear it. What's the point? I have spoken to Uniden a number of times but to no avail. Absolute waste of money.Purchased in August 2021 at The Good Guys for A$795.00.
3 comments
Uniden A.Uniden
Thank you for your review.
Sorry that your experience with our Uniden product was an inconvenience.... Read more
Can you please provide a contact number or email? I can arrange for a consultant to get in contact with you.Uniden A.Uniden
Thank you for providing the details.
I have escalated your case for a technician to get in contact with you.... Read more
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Tony
- 4 reviews
Ok cameras but not reliable
Purchased a 4 pack and they were easy to setup and connect to the app.
A positive start, unfortunately sensitivity makes them go off all the time. Yet sometimes movement is not detected.
The original batteries did not last 180days as highlighted. They might if you turn off all notifications, turn down the sensitivity and resolution and alarms. If this would be done they would be useless.
Have purchased rechargeable batteries but they might last 6 weeks or 3 weeks.
If you go away for any length of time then they will go flat and cameras will not work.
Expensive and not worth it
Purchased in January 2021.
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BobNarangba
- 14 reviews
- 1 like
Good Cams but not perfect.
I've had my twin pack for a couple of months now, the quality of the video is really good and the motion detection is spot on, great night vision, but notification to my mobile is so so, some times dropping out and needs the settings to be played with to get it back, I have excellent WiFi at both cams so that's not an issue, these cameras have two way audio which has never worked because of all the screaming static, speaking or listening is impossible, I've tried relocating them to no avail, Another feature of this product is its emailing abi...Read more
lities, Again neither my self nor the Uniden support were able to get them to email a single motion detection. First, they blamed my email provider, however, I have other brands of security camera's as well as these, that email me to the same address just fine. their last advice was to unpair them and reinstate them, which did nothing, not cheap cams at $500 a pair.Purchased in June 2021 at The Good Guys for A$500.00.
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TonyMid North Coast, NSW
- 2 reviews
Cannot access via phone. Connection failed message
Purchased from JB HiFi about a month ago. Was able to view remotely on my smartphone for the first few weeks but now receive a "connection failed" message. Works fine when at home but I need it when I'm not there.
Purchased at JB Hi-Fi.
4 comments
Uniden A.Uniden
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Sorry that your experience with our Uniden product was an inconvenience.... Read more
Can you please provide a contact number or email? I can arrange for a consultant to get in contact with you.Hi. Thanks for the reply. My email is
[email protected]
Uniden A.Uniden
Thank you for providing the details.
I have escalated your case for a technician to get in contact with you.... Read more
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AdelaideGuyMetropolitan Adelaide, SA
- Verified purchase
Do not buy
This product is useless, if someone walks close to it does not set off, but every car over 10m away sets it off. The battery does not last and are not rechargable. I replaced with the Solo+ with solar panel which fixed the battery issue but still picks up cars a long way away but not people in my driveway. Night Vision is not that useful. I don't understand why the mounts make it so easy to remove. If someone can easily steal the camera what is the point.
Purchased in June 2021 at JB Hi-Fi Retail Stores for A$250.00.
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not happy
I purchased 2 x AppCam Solo+. The camera is supposedly sold with free cloud recording. What they don't tell you is that you have to renew your membership every month. Despite chasing Uniden, I keep getting the run around. I would not recommend the product at all.
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Find out how Uniden Guardian App Cam Solo compares to other Wireless Surveillance Systems
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ovenbakedGreater Melbourne (Outer), VIC
- 8 reviews
Good, lots of features, clever in many ways, not for everyone
This review is for the Solo+. I've purchased three of these cameras, two for friends and family and one for myself. I've used them outdoors, indoors, at night, and for the most part they have worked well. I've used them over local and remote 4g phone viewing. I've used the motion sensors, the SD card recording, and I've used these over many months.
The highlight was probably capturing night vision of a Tassie Devil in my friends backyard in southern Tasmania. Motion sensor kicked in, and we got some great footage on multiple nights of the Dev...Read more
il, who came up to the camera and gave it a sniff. I might post video of that later. In a nutshell, these are fantastic wireless network cameras, compared with others I've tried over the years. Once you get it set up, and learn the parameters of the app, the limitations and features, you will get good use out of these incredible little devices. Uniden doesn't force you to create an account with them, which is great. But you can if you wish to use their cloud service. It's not needed though, I never bothered. You can be up and running quickly, and recording videos to the SD card in camera, and then upload those clips, in lower res, to your phone. There are some quirks. Looking at other reviews, it's clear that some people have issues, or struggle to set up or troubleshoot problems.Similar opinion? Write a review on ieatwords.com.au!
thornycropWide Bay-Burnett, QLD
- 6 reviews
- Verified purchase
Useless / Not Fit For Purpose / Substantially Annoying
From the picture of the product as posted above, this is the discontinued Generation 1.
My wife purchased a camera of the Uniden App Cam Solo Plus (Generation 2)
Uniden spent most of the day on 30 July 2022 (with my assistance) trying to fix the problems, but mostly failed and has apparently given up. As such devise will be returned for a refund.
Substantial Annoyance
• Masses of useless and continuous SMS audio are received that are not recorded on the phone;
• These incessant SMS audio transmissions are at about 1 minutes intervals, and onl...Read more
Purchased in July 2021 at The Good Guys Physical store for A$228.00.
1 comment
I spent 5 wasted days trying to get this thing working properly.
The Uniden App Cam Solo has been returned and refund received.
I am informed by email from Uniden, that my complaint has been provided ... Read more
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SER
- 2 reviews
Poor connection to phone app
Just bought 4 over the weekend and installed one. Connection and installation went well. However trying to connect to the camera from the phone to view the feed is unreliable. Frequently comes up with connection failed even though the modem and wifi works. Even tried connecting immediately after receiving a notification of movement doesn’t work. Its disappointing. Am deciding whether to return to store for a refund.
Purchased in July 2021 at JB Hi-Fi Retail Stores for A$800.00.
3 comments
Uniden A.Uniden
Thank you for your review.
Sorry that your experience with our Uniden product was an inconvenience.... Read more
Can you please provide a contact number or email? I can arrange for a consultant to get in contact with you.Please provide me with an email address to contact.
Uniden A.Uniden
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Jeroen J.Greater Melbourne (Inner), VIC
Steer away from them, can't connect on external WIFI!
I have 4 solo's, they used to connect okay on external WIFI (at work) but since a few months it won't connect, only on 4g it works. I have tested with different WIFI networks and multiple phones, (the external network is of good quality, I can stream HD content). I can only connect the cameras on my home WIFI, yup pretty lame and cannot recommend them as Uniden is not in a hurry to update the app and they are costing top dollar.
Purchased in March 2021 at JB Hi-Fi Retail Stores for A$500.00.
1 comment
Uniden A.Uniden
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Sorry that your experience with our Uniden product was an inconvenience.... Read more
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PeterSydney Surrounds, NSW
Great performance for a battery operated system as long as it's non hard wired limitations are understood and accepted.
I purchased the 4 X Solo system in late June 2022 and I am very satisfied with it thus far. The quick Start instruction guide can be a little bit difficult to follow at first but once you correctly set up the first camera setting up following cameras is easy . I have a holiday house and I have two cameras looking out through windows to survey the front and back yards when I remotely access the system when I am not there . They don't detect or report outside movement when looking through glass so I have the PIR motion sensors disabled on these 2...Read more
cameras . I have two cameras inside the building set to maximum sensitivity to detect movement within the house . The battery life is not an issue to me as I didn't want a hard wired system, I can move the cameras freely to where I want them and I only access the system once each day to check on things . When I return to my holiday house the 2 internal cameras detect me when I open the door and send a notification and email to my phone, with a photo of me entering the building. If I then access the system I can watch myself walking around. This is how I test the system . I recharge the batteries with each visit to my holiday home . The night vision is perfect .Purchased in June 2021 at Harvey Norman Retail Stores for A$805.00.
1 comment
Uniden A.Uniden
Thank you kindly for your review.
We appreciate the time you have taken to provide feedback and wish you all the best with your Uniden product.... Read more
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Questions & Answers
markaasked
My cam records 24/7 for some reason, battery lasts 1 day.
No answers
OldGreyNomadasked
Connected Solo+ to WiFi / router but the instructions then say "Create Password", slide the page to read the tips and tap "finish" to start the live view. Tap V to go to the "Devices" menu.
But:
1) there's no prompt for creating password
2) There's no V to got to Devices menu
3) The page doesn't slide anywhere
It seems that a password has already been entered ??? who knows??? HOW DO I RESET THE PASSWORD
I've tried re-installing the app, and resetting the cam but still the same problem.
1 answer
Uniden A.Uniden
Hi,
Please send through an email to our customer service team on [email protected] who will be able to assist you further.
Thank you
Jasonasked
I have a Uniden Solo, all working well, just when i go into Playback " Failed to load video info. Please tap to retry. I keep taping it wont playback.
Thank you.
1 answer
Uniden A.Uniden
Hi,
Please send through an email to our customer service team on [email protected] who will be able to assist you further.
Thank you
Prices
- Uniden App Cam SOLO Plus WireFree FULL HD Weatherprf SmartCam +Cloud backup -1PcA$279.00
- Uniden App Cam SOLO Plus WireFree FULL HD Weatherprf Smart Cam +Cloud Backup 2PCA$499.00
- Uniden - Guardian App Cam Solo+ (3Pack) Wire-Free FULL HD Weatherprf Smart CamA$749.00
- Uniden App Cam SOLO Plus WireFree FULL HD Weatherprf Smart Cam +Cloud Backup 4PcA$899.00
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Uniden A.Uniden
Thank you for your review.
Sorry that your experience with our Uniden product was an inconvenience.
Can you please provide a contact number or email?
I can arrange for a consultant to get in contact with you.