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Reviews

1.9

51 reviews
5
(3)
4
(4)
3
(6)
2
(12)
1
(26)
  • Build Quality
    3.5 (40)
  • Value for Money
    2.0 (40)
  • Ease of Use
    2.8 (40)
  • Night Vision
    3.2 (34)
  • Connectivity / Reliability
    2.1 (37)
  • Ease of Installation
    3.3 (36)
  • Motion Detection
    2.7 (36)
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Reviewer Photos & Videos

Ash

AshFar North Queensland, QLD

Telstra Gen 2 Modem

published

This system worked great until i tried to connect them to my new modem. I cant get them to work with the new Telstra Gen 2 smart modem. Any ideas how i can fix this please let me know. Ok now Ive sorted this if you have the app cam solos you need 2.4ghz signal call your telco and get them to log into you modem and change the setting,

Build Quality
Ease of Use
Value for Money
Functionality
Night Vision
Ease of Installation
Motion Detection
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2 comments
Uniden
Uniden A.Uniden

Thank you for your review.
Sorry that your experience with our Uniden product was an inconvenience.
Can you please provide a contact number or email?
I can arrange for a consultant to get in contact with you.

Uniden
Uniden A.Uniden

Uniden APPCAM SOLO+3

published

Purchased in October 2021 at The Good Guys for A$659.00.

Build Quality
Ease of Use
Value for Money
Functionality
Night Vision
Connectivity / Reliability
Ease of Installation
Motion Detection
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Anne and Colin N.

Anne and Colin N.South East Queensland, QLD

Uniden App Solo

published

Brought two months ago and while to camera work fine I brought it because it said that it connected to google home but after several weeks of trying including coutless hours on the phone to google I have been advised that iot does not work with google home at all.

Purchased in September 2021 at JB Hi-Fi for A$900.00.

Build Quality
Ease of Use
Value for Money
Functionality
Night Vision
Connectivity / Reliability
Ease of Installation
Motion Detection
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Customer1

Customer1

  • 2 reviews
  • 1 like

Not as described

published

Camera works okay, but battery life is the killer. Best I ever had was about one month. Emailed support but no help. Would like my money back to be honest.

Purchased in August 2021 for A$199.00.

Build Quality
Ease of Use
Value for Money
2 comments
Uniden
Uniden A.Uniden

Thank you for your review.
Sorry that your experience with our Uniden product was an inconvenience.
Can you please provide a contact number or email?
I can arrange for a consultant to get in contact with you.

Customer1
Customer1

I have spoken to your support team and they were very unhelpful previously.

Marcelo A.

Marcelo A.Sydney, NSW

App not working on mini iPad, bad support

published

I Have 6 of these cameras. I had it full time broadcasting to my mini iPad. After the latest upgrade of the app, the app is not opening anymore. I have done all what is possible as reinstalled the app and even resetting the iPad . I contacted the support, they sent me an email saying it is working and that is it. Not helping at all to solve my problem.

Purchased at JB Hifi Home for A$980.00.

Han

HanGreater Melbourne (Inner), VIC

  • Verified purchase

Waste of Money! Useless!!!

published

We bought this product 6 months ago, and it was totally dissapointing! The battery only takes 3-4 days then needed to be recharged again. Worst product ever! Expensive yet did not met our expectation. I would not recommend this product! Waste of money!

Purchased in April 2021 at Harvey Norman for A$896.00.

Functionality
Night Vision
Connectivity / Reliability
Ease of Installation
Motion Detection
Bundy

Bundy

  • 2 reviews
  • 1 like

Failed after a few weeks

published

Bought two pack and installed one. All seemed to go OK but was never satisfied with the detection capabilities. Worked at this level for a few weeks the connection failed. Put new batteries in, reset the unit and now will not connect to WIFI? So I pulled the other new unit out and exactly the same, both will not connect to wifi.Dissatisfied would not buy again.

Purchased in October 2021.

Build Quality
Ease of Use
Value for Money
Functionality
Connectivity / Reliability
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Motion Detection
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Murphy

MurphyMELBOURNE

  • 3 reviews
  • 6 likes

Dangerously unreliable

published

The Uniden App Cam Solo 4 pack and a WI FI extender was highly recomended to us by Harvey Norman at Nunawading and the complete package cost us over $900 in August 2022.
We needed to be able to monitor our 93 year old mother in law living in the granny flat outside.
The inital setup was straight forward and worked.
About a week ago on all 4 cameras I now only get the message Live Viewing Failed.
All other devices on the home WIFI network function correctly.
A few days ago the mother in law had a fall in the granny flat.
Luckily she was able to contact us by mobile phone for our assistance.
This Uniden product is seriously flawed.

Purchased in August 2021 at Harvey Norman Retail Stores - Appliances for A$800.00.

Build Quality
Ease of Use
Value for Money
Functionality
Night Vision
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6 comments
Uniden
Uniden A.Uniden
Murphy
Murphy

04124xxxx

Uniden
Uniden A.Uniden
Wanda Wy

Wanda WyGreater Melbourne (Outer), VIC

  • Verified purchase

Uniden Guardian App Cam Solo+ -Many factors make it good & bad

published

Purchased in September 2021 at JB Hi-Fi Online Store for A$599.00.

Build Quality
Ease of Use
Value for Money
Functionality
Night Vision
Connectivity / Reliability
Ease of Installation
Motion Detection
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Kapil K.

Kapil K.Sydney, NSW

  • 2 reviews
  • 1 like

Useless Cameras, complete waste of money

published

Purchased in August 2021 at The Good Guys for A$795.00.

Build Quality
Ease of Use
Value for Money
Functionality
Night Vision
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3 comments
Uniden
Uniden A.Uniden
Kapil K.
Kapil K.
Uniden
Uniden A.Uniden
Tony

Tony

  • 4 reviews

Ok cameras but not reliable

published

Purchased a 4 pack and they were easy to setup and connect to the app.
A positive start, unfortunately sensitivity makes them go off all the time. Yet sometimes movement is not detected.
The original batteries did not last 180days as highlighted. They might if you turn off all notifications, turn down the sensitivity and resolution and alarms. If this would be done they would be useless.
Have purchased rechargeable batteries but they might last 6 weeks or 3 weeks.
If you go away for any length of time then they will go flat and cameras will not work.
Expensive and not worth it

Purchased in January 2021.

Build Quality
Ease of Use
Value for Money
Functionality
Night Vision
Connectivity / Reliability
Ease of Installation
Motion Detection
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Bob

BobNarangba

  • 14 reviews
  • 1 like

Good Cams but not perfect.

published

Purchased in June 2021 at The Good Guys for A$500.00.

Build Quality
Ease of Use
Value for Money
Functionality
Night Vision
Connectivity / Reliability
Ease of Installation
Motion Detection
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Tony

TonyMid North Coast, NSW

  • 2 reviews

Cannot access via phone. Connection failed message

published

Purchased from JB HiFi about a month ago. Was able to view remotely on my smartphone for the first few weeks but now receive a "connection failed" message. Works fine when at home but I need it when I'm not there.

Purchased at JB Hi-Fi.

4 comments
Uniden
Uniden A.Uniden
Tony
Tony

Hi. Thanks for the reply. My email is
[email protected]

Uniden
Uniden A.Uniden
AdelaideGuy

AdelaideGuyMetropolitan Adelaide, SA

  • Verified purchase

Do not buy

published

This product is useless, if someone walks close to it does not set off, but every car over 10m away sets it off. The battery does not last and are not rechargable. I replaced with the Solo+ with solar panel which fixed the battery issue but still picks up cars a long way away but not people in my driveway. Night Vision is not that useful. I don't understand why the mounts make it so easy to remove. If someone can easily steal the camera what is the point.

Purchased in June 2021 at JB Hi-Fi Retail Stores for A$250.00.

Build Quality
Ease of Use
Value for Money
Functionality
Night Vision
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Ease of Installation
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not happy

published

I purchased 2 x AppCam Solo+. The camera is supposedly sold with free cloud recording. What they don't tell you is that you have to renew your membership every month. Despite chasing Uniden, I keep getting the run around. I would not recommend the product at all.

Wireless Surveillance Systems

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ovenbaked

ovenbakedGreater Melbourne (Outer), VIC

  • 8 reviews

Good, lots of features, clever in many ways, not for everyone

published
thornycrop

thornycropWide Bay-Burnett, QLD

  • 6 reviews
  • Verified purchase

Useless / Not Fit For Purpose / Substantially Annoying

published

Purchased in July 2021 at The Good Guys Physical store for A$228.00.

Build Quality
Ease of Use
Value for Money
Functionality
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1 comment
thornycrop
thornycrop
SER

SER

  • 2 reviews

Poor connection to phone app

published

Just bought 4 over the weekend and installed one. Connection and installation went well. However trying to connect to the camera from the phone to view the feed is unreliable. Frequently comes up with connection failed even though the modem and wifi works. Even tried connecting immediately after receiving a notification of movement doesn’t work. Its disappointing. Am deciding whether to return to store for a refund.

Purchased in July 2021 at JB Hi-Fi Retail Stores for A$800.00.

Build Quality
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Value for Money
Functionality
Night Vision
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3 comments
Uniden
Uniden A.Uniden
SER
SER

Please provide me with an email address to contact.

Uniden
Uniden A.Uniden
Jeroen J.

Jeroen J.Greater Melbourne (Inner), VIC

Steer away from them, can't connect on external WIFI!

published

I have 4 solo's, they used to connect okay on external WIFI (at work) but since a few months it won't connect, only on 4g it works. I have tested with different WIFI networks and multiple phones, (the external network is of good quality, I can stream HD content). I can only connect the cameras on my home WIFI, yup pretty lame and cannot recommend them as Uniden is not in a hurry to update the app and they are costing top dollar.

Purchased in March 2021 at JB Hi-Fi Retail Stores for A$500.00.

Build Quality
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Value for Money
Functionality
Night Vision
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1 comment
Uniden
Uniden A.Uniden
Peter

PeterSydney Surrounds, NSW

Great performance for a battery operated system as long as it's non hard wired limitations are understood and accepted.

published

Purchased in June 2021 at Harvey Norman Retail Stores for A$805.00.

Build Quality
Ease of Use
Value for Money
Functionality
Night Vision
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1 comment
Uniden
Uniden A.Uniden
Page 2 of 3
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Questions & Answers

marka

markaasked

My cam records 24/7 for some reason, battery lasts 1 day.

No answers
OldGreyNomad

OldGreyNomadasked

Connected Solo+ to WiFi / router but the instructions then say "Create Password", slide the page to read the tips and tap "finish" to start the live view. Tap V to go to the "Devices" menu.
But:
1) there's no prompt for creating password
2) There's no V to got to Devices menu
3) The page doesn't slide anywhere
It seems that a password has already been entered ??? who knows??? HOW DO I RESET THE PASSWORD
I've tried re-installing the app, and resetting the cam but still the same problem.

1 answer
Uniden
Uniden A.Uniden

Hi,

Please send through an email to our customer service team on [email protected] who will be able to assist you further.

Thank you

Jason

Jasonasked

I have a Uniden Solo, all working well, just when i go into Playback " Failed to load video info. Please tap to retry. I keep taping it wont playback.

Thank you.

1 answer
Uniden
Uniden A.Uniden

Hi,

Please send through an email to our customer service team on [email protected] who will be able to assist you further.

Thank you

Get an answer from our members and Uniden representatives

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