??!

Reviews

4.1

951 reviews
5
(511)
4
(234)
3
(79)
2
(33)
1
(94)
  • Product Quality
    4.3 (454)
  • Return Claim MadeYes (12) · No (478)
  • Customer Service
    4.4 (343)
  • Shipping
    4.4 (313)
Previous
Next

Reviewer Photos & Videos

Kathy Fossati

Kathy FossatiSydney, NSW

  • Verified customer

Very disappointed

published

The white wines are fine but the reds for me are undrinkable. I don’t like that they are advertised as these wines retail at x price but you can get them for y price... it’s misleading.. mostly cheap fillers



Customer Service
Product Quality
Shipping
Return Claim MadeNo
See all answers

Review collected in partnership with Virgin Wines

Mike

Mike

  • 2 reviews
  • Verified customer

Hard to fault

published

Virgin always delivers in more ways than one. There’s always An interesting and varied selection of quality wines combined with outstanding value. Flexibility in ways to purchase is a big plus.

Customer Service
Product Quality
Shipping
Return Claim MadeNo
See all answers

Review collected in partnership with Virgin Wines

Natalie T.

Natalie T.

  • 2 reviews
  • Verified customer

Love receiving my box of wines

published

Love receiving quality wines at reasonable prices. Easy ordering and delivery. Velocity points as well. Have enjoyed many lovely reds so far from different regions. No commitment each month makes it no pressure buying.

Customer Service
Product Quality
Shipping
Return Claim MadeNo
See all answers

Review collected in partnership with Virgin Wines



Wine & Liquor Shops

Find out how Virgin Wines compares to other Wine & Liquor Shops

Know better, choose better.

Compare all
jeff

jeffHeathcote

  • 2 reviews
  • Verified customer

Great Wines at a great price

published

Easy to order and delivered to our door, not to mention great wines at a great price. No more supermarket wines for us. From order to delivery in a couple of days.

Review collected in partnership with Virgin Wines

GB7

GB7The Mallee, VIC

  • 2 reviews
  • Verified customer

Nice variety

published

The mixed dozen offers a variety from GSM to Duriff and includes the usuals like shiraz and cab sav. It is good to try different brands. Love McLaren Vale wines.

Customer Service
Product Quality
Shipping
Return Claim MadeNo
See all answers

Review collected in partnership with Virgin Wines

  • Verified customer

Surprise!

published

Love all the different wines we have been introduced to. No pressure to buy every month makes it very flexible and affordable. Have had some great reds and opened our eyes to some lovely whites we wouldn’t have tried.

Customer Service
Product Quality
Shipping
Return Claim MadeNo
See all answers

Review collected in partnership with Virgin Wines

  • Verified customer

Great wines and deal with issues promptly

published

Have been using Virgin Wines for about 10 years for wines from $15 to $60 a bottle. I usually select a case myself by browsing the web site. However, occasionally I pick one of their case deals. Delivered within stated times and most wines are great for their price points. Only been one issue recently when the wine arrived and a couple of bottles were not what I ordered. This was dealt with promptly within 1 hour of contacting them (via the web chat function) and with no additional cost. Very happy. Recommended.

Customer Service
Product Quality
Shipping
Return Claim MadeNo
See all answers

Review collected in partnership with Virgin Wines

Carolyn Bennett

Carolyn BennettRichmond-Tweed, NSW

  • Verified customer

Wine on the doorstep

published

My box of wine order was placed quickly after a few hiccups on website. The delivery time was incredible and the wine delivered to my door... this is important as a person nearing 70 I need to stay home as much as possible apart from food shopping & exercise that’s what I do!! So the wine is very much appreciated ..thank you!

Customer Service
Product Quality
Shipping
Return Claim MadeNo
See all answers

Review collected in partnership with Virgin Wines

  • Verified customer

Fantastic Range & Price

published

So happy with my deliveries so far. Such great prices for such great products and delivery was quick! Couldn’t be happier to have joined this awesome club! Thanks Virgin Wines!!

Customer Service
Product Quality
Shipping
Return Claim MadeNo
See all answers

Review collected in partnership with Virgin Wines

Wine & Liquor Shops

Find out how Virgin Wines compares to other Wine & Liquor Shops

Know better, choose better.

Compare all
Jacqueline B

Jacqueline BSydney, NSW

  • 2 reviews
  • Verified customer

Never lets you down!

published

I have been buying Virgins wines for sometime. My ‘go to’ is to choose one of the mixed red selections: my preference is cab sav and shiraz. Buying like this has introduced me to great wines that I might not have come across otherwise. I’ve never been let down, the prices are excellent, and delivery is speedy. Thank you.

Customer Service
Product Quality
Shipping
Return Claim MadeNo
See all answers

Review collected in partnership with Virgin Wines

Margaret O'Shea

Margaret O'SheaHunter Region, NSW

  • Verified customer

What you need to have.

published

Selection of wines is wide and varied. Quality is excellent and your personal choice is attempted to be met. Delivery is fast and easy. Would have no difficulty in recommending to family and friends.

Customer Service
Product Quality
Shipping
Return Claim MadeNo
See all answers

Review collected in partnership with Virgin Wines

heather davis

heather davisSouth Australia

  • 5 reviews

They know the wine I love to drink

published

Virgin continue to deliver excellent value and choice to make me offers that are based on my own personal preferences. Delivery is normally quite fast and it is just so easy to deal with them. Customer service is excellent, a real person on the phone every time I call. And great points with every dollar spent as an added bonus. I've just signed up to get free delivery for a year which was a great decision I've decided.

Customer Service
Product Quality
Shipping
Return Claim MadeNo
See all answers
  • Verified customer

This is perfect

published

I love the combination your wine specialists choose for us. We can taste a wider range of wine for a discounted amount. The staff handled my order is excellent. The delivery is a little bit late, still appreciated during this busy and difficult time.

Customer Service
Product Quality
Shipping
Return Claim MadeNo
See all answers

Review collected in partnership with Virgin Wines

  • Verified customer

Good mix of good quality wines

published

The convenient delivery of this good mix of quality wine has been invaluable during these tough times. The ability to contribute to our velocity points balance is also nice during this time when flying is impossible.

Customer Service
Product Quality
Shipping
Return Claim MadeNo
See all answers

Review collected in partnership with Virgin Wines

Donald K Dunstan

Donald K DunstanMetropolitan Adelaide, SA

  • Verified customer

satisfied customer

published

Good quality and competitive pricing. Delivery process efficient. Can't ask for much more than that.

Thirty words is a bit over the top though for goodness sake. I don't think I will bother with feedback at that

Customer Service
Product Quality
Return Claim MadeNo

Review collected in partnership with Virgin Wines

Wine & Liquor Shops

Find out how Virgin Wines compares to other Wine & Liquor Shops

Know better, choose better.

Compare all
  • Verified customer

Always a great experience !

published

The wines are always really good value for money. I like that I can choose what wines I want & they are delivered pretty quick. I enjoy the freebies too - free glasses, bottles of wine ! Their website & customer service are really good too !

Customer Service
Product Quality
Shipping
Return Claim MadeNo
See all answers

Review collected in partnership with Virgin Wines

Hodgie

HodgieIllawarra, NSW

  • 2 reviews
  • Verified customer

Great wines from helpful staff

published

I haven't had any terrible wines from virgin. The wine packages present a great range & allows diversification of ones taste from the prefered norm to the broader spectrum of flavors.

Customer Service
Product Quality
Shipping
Return Claim MadeNo
See all answers

Review collected in partnership with Virgin Wines

Wolf Fleischhacker

Wolf FleischhackerNorth-West & West coast, TAS

  • 2 reviews
  • Verified customer

DEliveered, as ordered all good

published

Mixed cases can be a surprise, good and bad. When you know their product you can choose what you want. Either red or white, and you get what you ordered.

Customer Service
Product Quality
Return Claim MadeNo

Review collected in partnership with Virgin Wines

Claire Huegill

Claire HuegillSouth East Queensland, QLD

  • Verified customer

Fantastic wines

published

We love the Australian Wines they are so great also trying new wines It is fun. We also try a few overseas wines now and then they are nice. Really fast delivery at good price too

Customer Service
Product Quality
Shipping
Return Claim MadeNo
See all answers

Review collected in partnership with Virgin Wines

  • Verified customer

Impressed!

published

My introductory offer was impressive. Fast delivery and a great selection of wines as well two lovely glasses. I'm looking forward to trying the two bottles of bonus Shiraz as they look very interesting.

Customer Service
Product Quality
Shipping
Return Claim MadeNo
See all answers

Review collected in partnership with Virgin Wines

Page 2 of 48
See all Virgin Wines reviews

Questions & Answers

frits vanirsen

frits vanirsenasked

I ordered 3 cases of a special promotion in july which incuded 2 glasses and 2 bottles of red at a cost of $ 130 a case have been received but I forgot to take the details of this offer is there anychance you could forward me the details wines all good

1 answer
Virgin Wines
Alex D.Virgin Wines

Hi fritz van,

Thank you for your question there. We have just sent through a private message as we need to confirm your customer and order details - we do not allow this on public forum.

Look forward to your response.

All the best,
Virgin Wines team.

frits vanirsen

frits vanirsenasked

I ordered 3 cases of a special promotion in july which incuded 2 glasses and 2 bottles of red at a cost of $ 130 a case have been received but I forgot to take the details of this offer is there anychance you could forward me the details wines all good

1 answer
Hobb L.
Hobb L.

kindly send me your email and contact number, so i can provide you the details.
Thanks.

Neil R.

Neil R.asked

Do you have to buy wine every month? i.e. is there a commitment?

3 answers
Peter B.
Peter B.

No you do not have to buy every month
Just buy what you need and when you need it

Virgin Wines
Alex D.Virgin Wines

Hi Neil,
You do not have to buy every month if you do not want to. You can purchase one-time offers, or introductory cases to our wine plan memberships. But even when on these plans, if you feel that it's not working out for you, you can cancel out whenever you like. There's no membership fees, or tie-ins. All you have to do is let us know.
I hope this helps, and if you have any further questions, please do not hesitate to contact us.
Cheers, Virgin Wines.

Neil R.
Neil R.

Thank you.

Get an answer from our members and Virgin Wines representatives

ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.