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Reviewer Photos & Videos
- Verified customer
Savour the Good Drop
The selections in the mixed dozen were chosen well.
I have been a customer for several years and yet to find a wine that disappoints.
Favourable comments from others in social setting.
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Review collected in partnership with Virgin Wines
Susan LiaGoldfields, WA
- Verified customer
Great wines
Great wines I am a Rose, Pinot Gris and white wine drinker. Never been disappointed with any brand I have tried. Friends have even commented how nice they are. Delivery always arrives in the expected time and the frequent bonus gifts are appreciated
.
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Review collected in partnership with Virgin Wines
KrisSouth East Queensland, QLD
- 2 reviews
- Verified customer
Good but could be better.
Wine arrived in a timely manner and was delivered to where I asked it to be put. Would like to have more choice in the bundles that you offer. I ordered a mixed red and a mixed white and they are good hever I would love to see for example a doznd mixed Pinot and Shiraz or with the whiites a mixture of lighter whites compared to the heavier whites.
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Review collected in partnership with Virgin Wines
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Kathleen BolSouth East Queensland, QLD
- Verified customer
Better than expected
Unsure what the wines would be like as we're a good price; however I have tried 2 reds and 1 white and was very pleased with the quality. Just me to drink it so will take me a while to finish the dozen.
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Review collected in partnership with Virgin Wines
- Verified customer
Purchasing wine
Wine arrived in a timely manner and have enjoyed drinking some bottles already. The wines l have tried have been very drinkable.
Very happy with my purchase and good value for money
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Review collected in partnership with Virgin Wines
Nath
- 2 reviews
Best red dozen ever.
I recently ordered a red dozen, with a special 2 bottles (Black Pig I think) and 2 stemless glasses thrown in. The range was excellent - from Cab Sav to Durif/Melbac/Shiraz blend, as well as my favourite, Angove Heavyweight shiraz. All have been wonderful so far! The box also came more than a week early!
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GrantSouth Australia
- 2 reviews
- Verified customer
Good wine, value for money
Ideal choices, I like a red wine but don’t consider myself a knowledgeable wine selector . The selection has always been good. Virgins choices give me a great range that I would never have been introduced to .
1 comment
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Review collected in partnership with Virgin Wines
DaveCentral Highlands and Goldfields, VIC
- 2 reviews
- Verified customer
Good consistent great value wine
Super selection of quality wines with good customer service and fast delivery. Very happy with just about everything we’ve bought over a long period. Very easy to deal with ... all in all thoroughly recommended.
1 comment
Alex D.Virgin Wines
Hi Dave,
Thank you so much for your wonderful review! I am so glad to hear that you are happy with us in all aspects, from placing an order, to the delivery, customer service and more importantly the... Read more
wine itself. We hope to continue impressing you throughout the years to come!Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Virgin Wines
David CarrPerth, WA
- 2 reviews
- Verified customer
Very enjoyable wines
very happy with the variety of wines received the selections of mixed reds I have had are of execellent quality I have never had a bottle that I could make a complaint about
1 comment
Alex D.Virgin Wines
Hi David,
Thank you so much for the excellent review and rating! We're so glad to hear that you have been enjoying the reds case selected by our wine team.... Read more
Our wine team work hard to create amazing cases for our customers to enjoy, I have no doubt that you will continue to enjoy our offers in the future !! Kind Regards, Virgin WinesSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Virgin Wines
Find out how Virgin Wines compares to other Wine & Liquor Shops
Know better, choose better.
- Verified customer
Perfect
Never had a bad drop! Great value saves me picking wine up from bottle shops.Look forward to picking up my case from the post office. Thank you Virgin wines keep up the good work.
1 comment
Alex D.Virgin Wines
Hi Jane,
Thank you so much for the excellent review and rating! We're so glad to hear that you have been enjoying the wines.... Read more
We work very hard to seek out those wines grown and made by smaller, boutique producers, and many of the wines you won't find in your local bottle shop - all with the guarantee that if you don't enjoy a wine, you don't pay for it! We look forward to keeping your wine rack topped up in the future!! Kind Regards, Virgin WinesSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Virgin Wines
- Verified customer
A bit annoyed
The wine is a bit average and it wouldn’t let me cancel my order. Also you are saying I need to have 30 words I don’t have 30 words to say
1 comment
Alex D.Virgin Wines
Hi Gary,
Thank you for taking the time to leave a review. I apologise you weren’t able to cancel your order on our website. If you contact our customer service team on 1300 712 870 any one of our cus... Read more
tomer service representatives will be able to assist you with your request.Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Virgin Wines
- Verified customer
Love it
Great wines - delivery takes the hassle out of selecting wine and carrying it home- you get to try more variety as it is selected for you. It is such a treat
1 comment
Alex D.Virgin Wines
Hi Rachael,
Thank you for taking the time to leave such a fantastic review! We're absolutely thrilled to hear that you've been enjoying the great wines selected by our wine team. We love making it as... Read more
easy as possible for our customers. Our team work hard at putting these cases together with wines that are mouth-watering you simply cannot resist.Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Virgin Wines
Elizabeth PalmerGreater Melbourne (Inner), VIC
- 3 reviews
- Verified customer
Tasty, Delicious and Wonderful Choices
Tasty and delicious wine, with the selection in every case being of excellent value. Great for entertaining with a sumptuous variety of both mixed or red and white. Wonderful choices.
1 comment
Alex D.Virgin Wines
Hi Elizabeth,
Thank you for taking the time to leave such a fantastic review! We're incredibly happy to hear that you're enjoying the wines in the mixed case selection you've received. Our team work ... Read more
very hard putting together the mixed cases and making sure that the wines are suitable for every occasion!Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Virgin Wines
Cynthia AllenHackett 2602, ACT
- Verified customer
Perfect for someone who knows nothing about wine
I've enjoyed the wines, with the rare exception of a bottle I wasn't crazy about Customer service is very good, but the number of emails I get about deals is annoying and tends to hide the emails that inform me that a delivery will be coming soon. I don't like the fact that I am automatically sent a Christmas shipment on top of my normal order without any notice. I had to send this year's Christmas shipment back because it came just after my normally scheduled delivery. But they were perfectly accommodating about taking it back.
3 comments
Alex D.Virgin Wines
Hi Cynthia,
Thank you for taking the time to leave review. We are happy to hear you have been enjoying our wines and the great service our team have offered. I apologise you have been receiving more... Read more
email offers then you expected, we just don’t want you to miss out on our specials that we have going on, however we can remove you from receiving email offers that’s not a problem at all.Thank you for this reply to my comment. Concerning the unwanted Christmas delivery, I would have informed your company that I didn't want it, but I had lost track of the fact that a Christmas delivery... Read more
on top of the regular deliveries was standard for you. The representative I talked to when I asked for the delivery to be returned assured me that I should have received an email telling me it was about to come, but I searched my emails carefully and found no such message. This phone call would have fixed things if Australia Post had collected the wine on the day that they had arranged, but the wine remained uncollected until I had to make another phone call--this was a problem with Australia Post, not with you, apparently caused by Christmas mail chaos. Meanwhile, we didn't want to leave the wine sitting out in the heat over the weekend, and shifting the heavy box to the porch and back was not simple for us old folks! I understand why you want to inform customers of special offers, but we cannot take advantage of them because we don't use the wine up very quickly. So I'd be glad if you removed me from the mailing list for these offers. Thanks very much, CynthiaAlex D.Virgin Wines
Hello Cynthia,
I have sent you a private message so we can hopefully have these issues rectified for you.... Read more
Kind Regards, Virgin WinesSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Virgin Wines
- Verified customer
Excellent opportunity to sample wines we would normally not purchase
The majority of wines are of an excellent caliber. You get to try wines you never would and can trust the selections made.would recommend velocity wined. Always a prompt delivery to
1 comment
Alex D.Virgin Wines
Hi Trixie,
Thank you so much for your review! We're so glad to hear that you have been enjoying the wines and the case arrived swiftly. Our dedicated wine team have been working hard at choosing a ca... Read more
se for you that’s full of superb seasonal discoveries. That means you can sit back, relax and wait for your expertly (and lovingly!) selected wines to arrive at your door.Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Virgin Wines
Find out how Virgin Wines compares to other Wine & Liquor Shops
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Aldo Dalberto
- 2 reviews
- Verified customer
Generally good quality wine at acceptable prices
Wine quality is quite good and prices generally affordable. Delivery time from placement of order to arrival is comparable to most similar suppliers. Once a box was missing a couple of bottles but they were replaced very quickly when Virgin was notified.
1 comment
Alex D.Virgin Wines
Hi Aldo,
Thank you so much for your review! I am so glad to hear that you are happy with us in all aspects, from placing an order, to the delivery, to the wine itself. ... Read more
Customer service is of the highest level of importance to us and we always ensure that issues like this are resolved as quickly and efficiently as possible. We look forward to hearing from you soon ! Kind regards, Virgin WinesSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Virgin Wines
Ken PattersonMetropolitan Adelaide, SA
- Verified customer
Simple as a few clicks !
Quick delivery and located as instructed. Good wine choices with no duds included wines. Highly likely to order again and try other selections. Great to pick up the Velocity points too.
1 comment
Alex D.Virgin Wines
Hi Ken,
Thank you so much for the excellent review and rating!... Read more
We're absolutely thrilled to hear that you've been enjoying the great wines, and the efficient delivery service from our couriers. We have a lot more offers where you receive velocity points which is such a bonus. We look forward to hearing from you soon ! Kind regards, Virgin WinesSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Virgin Wines
MaureenSouth East Queensland, QLD
- 3 reviews
- Verified customer
Excellent choice in the mixed carton.
Very pleased and prompt delivery.
My husband loved the shiraz and said it was one of the best he had had. I enjoyed the pinot grigio it was very easy to drink!
1 comment
Alex D.Virgin Wines
Hi Maureen,
Thank you so much for the excellent review and rating!... Read more
We're so glad to hear that you have been enjoying our Pinot Grigio and the wonderful comments your husband made about our Shiraz. Our team work very hard putting together the mixed cases and making sure that the wines are suitable for every occasion! We look forward to keeping your wine rack stocked up in the future ! Kind regards, Virgin WinesSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Virgin Wines
GellyPerth, WA
- 8 reviews
- Verified customer
GOOD SELECTION BAD DELIVERY
My selection of wines was from a budget group which offered good value. Delivery was prompt (from the East to West Coast) but unfortunately Australia Post can't have followed my instructions to Virgin Wines. They were left on the front porch, in the sun & in full view of the street instead of behind a screen which is part of the front porch.
1 comment
Alex D.Virgin Wines
Hi Gelly,
Thank you for taking the time to leave a review, although we are very disappointed to hear of your most recent experience with the delivery. While we make all efforts to ensure that the win... Read more
es are delivered as per instructions, there are occasions where our delivery partners' may not be able to deliver if they feel that the area is unsafe to do so.Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Virgin Wines
John WSouth West, WA
- Verified customer
Good Marketing
Good wines with prompt delivery, Virgin Wine staff are pleasant and know client preferences and purchase history.
As regards your survey template accuracy, brevity and clarity, to require thirty words is to ask for bull s!
1 comment
Alex D.Virgin Wines
Hi John,
Thank you so much for your wonderful review! I am so glad to hear that you are happy with us in all aspects, from placing an order, to the delivery, to the wine itself & customer service. ... Read more
Thank you for your feedback regarding our survey I will definitely pass this onto the relevant department. We look forward to hearing from you again! Kind regards, Virgin WinesSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Virgin Wines
Questions & Answers
frits vanirsenasked
I ordered 3 cases of a special promotion in july which incuded 2 glasses and 2 bottles of red at a cost of $ 130 a case have been received but I forgot to take the details of this offer is there anychance you could forward me the details wines all good
1 answer
Alex D.Virgin Wines
Hi fritz van,
Thank you for your question there. We have just sent through a private message as we need to confirm your customer and order details - we do not allow this on public forum.
Look forward to your response.
All the best,
Virgin Wines team.
frits vanirsenasked
I ordered 3 cases of a special promotion in july which incuded 2 glasses and 2 bottles of red at a cost of $ 130 a case have been received but I forgot to take the details of this offer is there anychance you could forward me the details wines all good
1 answer
kindly send me your email and contact number, so i can provide you the details.
Thanks.
Neil R.asked
Do you have to buy wine every month? i.e. is there a commitment?
3 answers
No you do not have to buy every month
Just buy what you need and when you need it
Alex D.Virgin Wines
Hi Neil,
You do not have to buy every month if you do not want to. You can purchase one-time offers, or introductory cases to our wine plan memberships. But even when on these plans, if you feel that it's not working out for you, you can cancel out whenever you like. There's no membership fees, or tie-ins. All you have to do is let us know.
I hope this helps, and if you have any further questions, please do not hesitate to contact us.
Cheers, Virgin Wines.
Thank you.
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Alex D.Virgin Wines
Hi Grant,
Thank you so much for your lovely review! I am glad to hear that you have been enjoying our wine selections so far! Our dedicated wine team have been working hard at choosing a case for you that’s full of superb seasonal discoveries. ... Read more
We look forward to supplying you with more fantastic wines in future! Kind Regards, Virgin Wines