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Reviews

4.1

948 reviews
5
(509)
4
(234)
3
(79)
2
(32)
1
(94)
  • Product Quality
    4.3 (452)
  • Return Claim MadeYes (12) · No (475)
  • Customer Service
    4.4 (340)
  • Shipping
    4.4 (310)
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Reviewer Photos & Videos

  • Verified customer

Good experiences

published

Virgin Wines have introduced me to some lovely wines. Some of have been put on my "buy again" list. The price and quality of the wines make them very good value.
The service from the Virgin people I have spoken to, the website, and the delivery people have all been excellent.



Review collected in partnership with Virgin Wines

Lee

LeeSouth East Queensland, QLD

  • 2 reviews
  • Verified customer

So far so good

published

Great wines and service, one complaint and handled the complaint instantly, and professionaly, I will be definitely continuing with my purchases, highly recommended, great wines for a reasonable price... Happy

Review collected in partnership with Virgin Wines

AussieTiger

AussieTigerWide Bay-Burnett, QLD

  • Verified customer

Wines, nice variety

published

I enjoy my wines from Virgin, often I order from the website s well as receiving my quarterly dozen.
I have not had a bad wine, yet once had a wine we did not like.

Review collected in partnership with Virgin Wines



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Greg Dalton

Greg DaltonNorth Queensland, QLD

  • 2 reviews
  • Verified customer

Great wines

published

Change your delivery method fastway is a poor performing delivery service I have to go to the depot every time I have been home waiting and they still cannot drop off the parcel how about a text message morning of delivery with approximate time

Review collected in partnership with Virgin Wines

Oliver Bodak

Oliver BodakHobart, TAS

  • Verified customer

Another great bunch

published

Another batch of great wine delivered quickly at a reasonable price. The mix of regions is always great and a drop for every occasion. The extra points are just a bonus

Review collected in partnership with Virgin Wines

  • Verified customer

Poor choice and automatic sending of wine. Not happy

published

Wine was automatically sent without approval auto debit without approval. We did not approve the additional purchase and the choice of wine was not to our liking. Why did this happen?

Review collected in partnership with Virgin Wines

Peter

PeterSouthwest, VIC

  • 2 reviews
  • Verified customer

Great drinking

published

The Virgin wines are excellent value for money. Rich flavours and at a price anyone can afford - and much cheaper than bottle shops and restaurants. Perfect for BYO dining out. And delivery to your door makes for no fuss enjoyment.

Review collected in partnership with Virgin Wines

Heaps

HeapsMetropolitan Adelaide, SA

  • 10 reviews
  • 2 likes
  • Verified customer

Love the Wines

published

Just received my second purchase of wines as I couldn’t resist buying the “Piggies” at such an amazing price when it is so good. Outstanding value and fast delivery - I’m very happy.

Review collected in partnership with Virgin Wines

Chris Morgan

Chris MorganGascoyne, WA

  • Verified customer

Good wines at a good price.

published

Their marketing is informative without being aggressive or overbearing. Wine is good quality at a good price, and very convenient. Thate are some good offers with no pressure to buy

Review collected in partnership with Virgin Wines

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  • Verified customer

Hassle-free and friendly

published

Staff was friendly over the phone and helpful in all queries regarding membership, etc.
Delivery was swift! First case was delivered and amazing wines to be honest. Looking forward to future cases!

Review collected in partnership with Virgin Wines

Greg H.

Greg H.

  • 2 reviews
  • Verified customer

Quality wines with great service and fast delivery.

published

Great products and huge range to choose from with good pricing. Easy to order and super fast delivery. Do not hesitate to give Virgin Wines a try for quality products.

Review collected in partnership with Virgin Wines

  • Verified customer

Great value

published

$10 wines that perfect for mid-week reds. Good value with more expensive availability. Very satisfied, would recommend if only to get the intro offer. Haven’t used it but the guarantee is available.

Review collected in partnership with Virgin Wines

  • Verified customer

great products

published

I am totally impressed with the quality and price of wines from Virgin Wines. Their delivery service is always prompt and accurate. Choices are very ample in most wine categories.

Review collected in partnership with Virgin Wines

  • Verified customer

A great way to buy wine

published

I bought my first mixed dozen ... every bottle tasted great. Delivery took a couple of days longer but that was a minor irritation. The selection of wines was good and the 2 bonus reds were really worthwhile.

Review collected in partnership with Virgin Wines

Greggo

GreggoMetropolitan Adelaide, SA

  • 2 reviews
  • Verified customer

Consistently good wines

published

It took some time, but, Virgin Wines gets me. Who would have thought. They know my wine preferences and always deliver quality. Yessiree. Very satisfied customer, happy to recommend. Love my SA wines, the best in the world.

Review collected in partnership with Virgin Wines

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  • Verified customer

Sign up if you love having your inbox flooded

published

Since signing up with Virgin Wines, and having placed an order, my inbox has been flooded with emails from them. This is extremely off-putting, to the extent that I eventually decided to unsubscribe. Unfortunately, despite this, I still receive emails with offers, specials. If you are thinking of using this service, this is something you be aware of.

Review collected in partnership with Virgin Wines

  • Verified customer

poor communication

published

Sent deliveries without havings a choice or ability to change order. also failed to provide notification as advertised. Initial sign up points bonus offer still not forthcoming 3 x months later!

Review collected in partnership with Virgin Wines

  • Verified customer

Savour the Good Drop

published

The selections in the mixed dozen were chosen well.
I have been a customer for several years and yet to find a wine that disappoints.
Favourable comments from others in social setting.

Review collected in partnership with Virgin Wines

Susan Lia

Susan LiaGoldfields, WA

  • Verified customer

Great wines

published

Great wines I am a Rose, Pinot Gris and white wine drinker. Never been disappointed with any brand I have tried. Friends have even commented how nice they are. Delivery always arrives in the expected time and the frequent bonus gifts are appreciated
.

Review collected in partnership with Virgin Wines

Kris

KrisSouth East Queensland, QLD

  • 2 reviews
  • Verified customer

Good but could be better.

published

Wine arrived in a timely manner and was delivered to where I asked it to be put. Would like to have more choice in the bundles that you offer. I ordered a mixed red and a mixed white and they are good hever I would love to see for example a doznd mixed Pinot and Shiraz or with the whiites a mixture of lighter whites compared to the heavier whites.

Review collected in partnership with Virgin Wines

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Questions & Answers

frits vanirsen

frits vanirsenasked

I ordered 3 cases of a special promotion in july which incuded 2 glasses and 2 bottles of red at a cost of $ 130 a case have been received but I forgot to take the details of this offer is there anychance you could forward me the details wines all good

1 answer
Virgin Wines
Alex D.Virgin Wines

Hi fritz van,

Thank you for your question there. We have just sent through a private message as we need to confirm your customer and order details - we do not allow this on public forum.

Look forward to your response.

All the best,
Virgin Wines team.

frits vanirsen

frits vanirsenasked

I ordered 3 cases of a special promotion in july which incuded 2 glasses and 2 bottles of red at a cost of $ 130 a case have been received but I forgot to take the details of this offer is there anychance you could forward me the details wines all good

1 answer
Hobb L.
Hobb L.

kindly send me your email and contact number, so i can provide you the details.
Thanks.

Neil R.

Neil R.asked

Do you have to buy wine every month? i.e. is there a commitment?

3 answers
Peter B.
Peter B.

No you do not have to buy every month
Just buy what you need and when you need it

Virgin Wines
Alex D.Virgin Wines

Hi Neil,
You do not have to buy every month if you do not want to. You can purchase one-time offers, or introductory cases to our wine plan memberships. But even when on these plans, if you feel that it's not working out for you, you can cancel out whenever you like. There's no membership fees, or tie-ins. All you have to do is let us know.
I hope this helps, and if you have any further questions, please do not hesitate to contact us.
Cheers, Virgin Wines.

Neil R.
Neil R.

Thank you.

Get an answer from our members and Virgin Wines representatives

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