Was having issues setting up my internet due to "user error" (self diagnosed). The team and especially Dejan really helped me through it. He was patient and went the extra mile to provide support that really did help me connect to the internet, Honestly could not recommend him more! Solved all my issues with no complaints what so ever! Would 10/10 recommend !

I used vostronet at unilodge lasylt year and the speed was very disappointing. Even when I tried upgrading the service it was still quite slow. The coverage in my unit was very low as well. Other than that the customer service was good. But they were never able to solve the slow connection

Like you said, its been the slowest internet I have ever used. Cannot even watch a video on facebook because of this crappy internet. The internet has been down many times in just 2 months and the support is even worse. They are unskilful and useless. I wasted 7 days waiting for them to find and fix the issue with my internet and all they did is "forget the wifi and re-connect again".

Seriously the slowest, worst internet I have ever used. I live in student accomodation in Brisbane and throughout the year the internet has been down on numerous occasions. Like, it'll be fixed for a week and two days later its crashed again and I can't do my assessment. Cannot wait until my lease is up and I can find a different internet provider. Support is terrible too, everytime I try and call their support line no one ever answers the phone.

I have used Vostronet internet in my unit since moving in. Good speeds and connection bars. Connection is on wireless. Pricing is reasonable for the upgrade with the basic service included in my unit.

I have been using VostroNet internet this semester. It is fast and really good. The support was really helpful in answering a question I had about upgrading my internet account.

The following is my review on VostroNet. Overall a good provider with no issues I can think of. I have been with them for about 6 months. Speeds are OK and what I signed up for.

Connecting my Huawei phone was a little tricky but the support team on chat was very helpful. My laptop connected without any issues and I was connected as soon as I signed up.

Quick review for VostroNet: great internet provider, speeds as advertised, never any issues. 100/100Mbps plan with unlimited data. They have online chat which is super helpful. I give them A++++++

I connected to Vostronet internet after moving into Unilodge at Southbank a few months ago. I’ve had a really good experience with wi-fi on my phone, surface and laptop and appreciate being able to use it in the gym and lounge area. Having good internet really adds to the experience here.

I moved into a unit with Vostronet internet as part of my rent in March. I paid for the upgraded from the 25 plan to the 100mb speed plan to get faster internet as i play games. Really good experience and get above 103mb when testing on speedtest. Good connection and everything works well and no issues.

Great speed after it was fixed. Lasted for a few days then a heavy wind came down and the WiFi just disappeared, cannot connect, burning through my mobile data, how come its always has to occur on Lonsdale accomodations

Experiencing extensive drop rates of download speed of 0.01 MB/s issues was reported. Fixed for the day, broken by night. Hopefully could do better. Living in a student accomodation could be better.

If there is any issue with internet speed support can help you with and they work hard to fix it . Overall I think it is a good provider, sometimes it may take few days to fix it but they will surely fix it .

Internet connection and speed were great and uninterrupted.
Customer service was effective in dealing with the problems I was experiencing.

I dint face any issues yet. Till now the experience is satisfactory regarding connectivity, speed and customer service. Especially the customer care is easily reachable.

the customer service is not available the whole week. Thus if you have problem with your internet/ wireless connection on SUNDAY. You just have to suck it up and wait till Monday. Cause then they will be able to help. There. You just waited the money that you payed for when you were supposed to enjoy your internet THAT YOU HAVE PAID FOR.

The internet is slow and they couldn't connect my xbox to the wifi because you need to log into one of the internet connections to gain access to the other 'real internet' connection, what kind of stupid system is that, support staff are always prompt though.

I've been using for more than 5 month and was a great experience for me. The support team will be there for you always.

I needed help to connect a new device and they were very efficient and helped me until my problem was solved. They made it really quick !

Appreciate the efficient and reliable online customer support by Vostronet. Updated me regularly re. network issues (caused by a windy Melbourne day) on the weekend.