119 questions from our users

Pauline brodo
Pauline brodoasked
Woolworths Car Insurance

How much for 6 year yaris driver 84 years old?



1 answer
Woolworths Car Insurance
Woolworths I.Woolworths Car InsuranceSend a private message
Kaz
Kazasked
Woolworths Car Insurance

I have my learners and have my own car can I get insurance or should my partner get the insurance so I can drive?

1 answer
Woolworths Car Insurance
Woolworths I.Woolworths Car InsuranceSend a private message
sstid13
sstid13asked
Woolworths Car Insurance

Can a new car under finance be covered for less than market value?



1 answer
Woolworths Car Insurance
Lyndon WWoolworths Car InsuranceSend a private message
Bijay
Bijayasked
Woolworths Car Insurance

Hey WCI, I got comprehensive insurance with you guys but my concern is about the interstate travel which I have to go through most of the weekend. I travel between nsw and qld and somewhat going through the review I found out that I can any mishaps happens on the road you guys don't cover the traveled state area. Is this true as I found it shocking!!! Please let me know if you guys have this naive work in your policy.

1 answer
Woolworths Car Insurance
Lyndon WWoolworths Car InsuranceSend a private message
Dusan. Veljanovski
Dusan. Veljanovskiasked
Woolworths Car Insurance

How much will it cost for full cover car insurance?
At Woolworths my [Personal Infromation Removed]
Mr Dusan \
I have a Honda Accord 2007 auto I
My rewards card member noo is [Personal Infromation Removed]
Thank you

1 answer
Woolworths Car Insurance
Lyndon WWoolworths Car InsuranceSend a private message

Thanks for requesting a quote. Please contact one of our customer service representatives on 1300 10 1234. We are open 8 am to 8 pm Mon to Fri and 9 am to 5 pm on Sat and Sun.

Martin
Martinasked
Woolworths Car Insurance

I would like to cancel my insurance policy because I have sold my car. What can I do?

1 answer
Woolworths Car Insurance
Kevin V.Woolworths Car InsuranceSend a private message

Thanks for asking. Please contact one of our customer service representatives on 1300 10 1234. We are open 8 am to 8 pm Mon to Fri and 9 am to 5 pm on Sat and Sun.

colin
colinasked
Woolworths Car Insurance

l would like to read the Woolworths road side assist policy.

1 answer
Woolworths Car Insurance
Kevin V.Woolworths Car InsuranceSend a private message

Hi Colin, thanks for your enquiry. Please view the t&cs of our roadside cover on the link herewith:
https://insurance.woolworths.com.au/content/dam/Woolworths/Insurance/Car/UsefulDocumentsCar/Woolworths_Roadside_Assistance_Ts%26Cs.pdf

thuy dao
thuy daoasked
Woolworths Car Insurance

Hi officer, my car had been claimed for insurant nearly one month, but still waiting for the authority aprove. i got the polici number . they told me around in 10 days will be fix finised . but now i waiting for repair for nearly one month already . someone in your department told i have to wait. i need my car need fix as soon as possible .. for work . some one in your office told me because my car got tyle problem, so they need double check . but how come i know my car got, problem ? i just know my car got 2 way insurante . so i think your office cant avoid to fix my car . after this case i do much headade . because your company wasnt look after your customer . alike me nearly one month to wait for fix .

1 answer
Woolworths Car Insurance
Kevin V.Woolworths Car InsuranceSend a private message

Thanks for your enquiry. We have referred it to our claims team to review and resolve fo you.

XPChow
XPChowasked
Woolworths Car Insurance

Hi there, I have a comprehensive car insurance policy no. MOT102250814. i changed my policy last week. i reduced amount of kilometres purchased from 14000 to 8000. my odometer reading is 42800 km. But the invoice I received stated agreed kilometer cover range is 47250-55250 and cover commences at the beginning of the agreed kilometer cover range. Does it mean this car is not be covered before the odometer reading 47250 km? If this is the case would you please change the cover range to 42800-50800 and send new invoice to me. Thank you. X P Chow

1 answer
Woolworths Car Insurance
Kevin V.Woolworths Car InsuranceSend a private message

Thanks for your enquiry. Your car will be covered. One of our service agents will contact you before 2:30pm AEST today.

paulene.zullo
paulene.zulloasked
Woolworths Car Insurance

Is Woolworths Insurance a subsidiary of Suncorp In surance?

4 answers
Bill
Bill

No, I do not believe so.

Bill
Bill

Further to my earlier answer, Woolworths acts as a sales agent for Hollard Insurance Company Pty, and as such I do not believe they have any association with Suncorp Insurance.

Gary A
Gary A

No, Woolworths partner with Hollard Insurance. Amongst others Hollard also partner with Budget Direct, Aussie Seniors Insurance Agency and RSPCA Pet Insurance. Hollard also operate Choosi, Guardian and Real Insurance. See www.hollard.com.au.

JanB
JanBasked
Woolworths Car Insurance

A friend of mine who has Woolies comprehensice car insurance, recently had an accident on the weekend and told me that when she called to make a claim could not talk to anyone and the recording said business hours are Monday to Friday. She has been telling everyone not to use Woolies. I have Woolies and drive long distances on weekends can you please clarify what happens if I have an accident in a regional place on a weekend.?

3 answers
Han
Han

Not sure. I guess you would have to wait. I had an accident on monday so it was all completed during business days.

Woolworths Car Insurance
Kevin V.Woolworths Car InsuranceSend a private message
janelletbond
janelletbond

Hi thanks for the reply. The accident happened at Ulladulla on Feb 3rd. My friend got an answering machine and was very unhappy that she had to wait till Monday to get her car towed etc. It would be great if you can confirm what happens on weekends

Marie
Marieasked
Woolworths Car Insurance

Hi, I have a comprehensive car insurance Policy number: MOT101561429. I have had car insurance all my life and have never had any claims, I am 61, and as a result I have a full no claim bonus. I recently damaged the bumper on my car and would like to know if I were to make a claim, how much of the no claim bonus will I lose. Thanks Marie.

1 answer
Woolworths Car Insurance
Kevin V.Woolworths Car InsuranceSend a private message

Hi Marie, please contact our claims team and they will be able to resolve your query. 1300 10 1234.

Kate
Kateasked
Woolworths Car Insurance

I have just been given a quote for comprehensive car insurance. Can I choose my own repairer if I needed to make a claim?

1 answer
Woolworths Car Insurance
Kevin V.Woolworths Car InsuranceSend a private message

You can take it to your own repairer for a quote but we will have the final say. If the repairer is approved by us the workmanship and parts used will be guaranteed as long as the car is still owned by you. It is not transferable.

Cam91
Cam91asked
Woolworths Car Insurance

Hi Woolworths. Do you cover hail damage to vehicle for comprehensive car insurance both while driving and if it's parked?
Thank you.

2 answers
S. Martin
S. Martin

Seems they didnt like this question answered each one before and after

BJ
BJ

Hahaha! Maybe their silence is their answer.

Venky
Venkyasked
Woolworths Car Insurance

who is classed as an inexperienced driver?

1 answer
Woolworths Car Insurance
Kevin V.Woolworths Car InsuranceSend a private message
jimmy
jimmyasked
Woolworths Car Insurance

dear, will wolli give u a claim number,or ur policy number is the claim numbee

1 answer
Woolworths Car Insurance
Kevin V.Woolworths Car InsuranceSend a private message

Hi Jimmy, please contact us on 1300 10 1234 to discuss your query. Thanks

Nicola
Nicolaasked
Woolworths Car Insurance

This email address is not working [email protected]
Can the rep please answer these questions?
I have read the PDS however can not find the following:-
1. How much is the learner driver excess?
2. If I was to purchase insurance this month and my daughter starts learning with my vehicle in February do I just call up to adjust then?
3. For comprehensive insurance personal + some business use, how often can the vehicle be used for business purposes? i.e. I may sometimes use my car to get to an appointment for work -will this be covered?.

1 answer
Woolworths Car Insurance
Kevin V.Woolworths Car InsuranceSend a private message
SRP
SRPasked
Woolworths Car Insurance

My car insurance is due and have been looking at your insurance, I must admit there is a big difference in prices compared to other companies, If I change can i get a guarantee of good service, we have never had an accident and hopefully never will, and the vehicle is in excellent condition?

3 answers
Woolworths Car Insurance
Kevin V.Woolworths Car InsuranceSend a private message
Mr Bones
Mr Bones
zamansultani525
zamansultani525

Good

RaD
RaDasked
Woolworths Car Insurance

I just got my policy with woolworths and should have read the reviews first - should i cancel?

5 answers
Sam
Sam

Seriously it's up to you.thats what actually happens to me.you know many insurance company try play there game of refucing claims.any way mine wasn't a big amount and it was just a old Hyundai excel.but I had a comprehensive insurance

Raman
Raman
Joe
Joe

I'm waiting to get my claim settled, then I'm cancelling my insurance. Nothing but problems and headaches and delay tactics.

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