yes good value
about 2 weeks allup
about 6 years
n/a every thing was done in an excellent manner what else can i say i will continue to stay with woolworths insurance thank you.

After the hail storm in Canberra in January 2020 my car had extensive damage and lodging a claim on line was easy. Thank you Woolworths car insurance and Absolute Dent Repair for fitting my car in to be fixed whilst I went away on holidays in February for three weeks. Received my car back in four weeks and my WRX is back to perfection.

Woolworths chose a local quality repairer for my hail damage. We did not have to herded into a barn and dealt with in an impersonal manner like many others. Well done Woolworths, first rate service and repairs.

Great value, 7 days later was car was fixed. Only new to this insurance company, I’ve just advised my sister and mother to join. Very easy set up. Thank you.

they did nothing to organise the repair of my car and I organised tow truck, repairer and quote myself without any of there help. They also couldn't organise a tow truck on the weekend. worse service ever and will be the last year I am insuring with Woolworths.

Lodged claim over the phone, went to panel shop for a quote, car repaired a few weeks later. About as hassle-free an insurance claim could be, would recommend Woolworths Insurance to anyone.

Easy to set up, cheap, easy to deal with, easy claim and trouble free with claim. Have been with them with a couple of different cars for probably 3 years and will continue

Had a small bingle.
Rang and completed my claim with great customer experience, simple, and efficient.
Had my vehicle fixed and back on the road quicklu with no fuss.
Repairer was great.
Thank you all for a great service

Good value policy. Speedy interaction with claim. Follow up with claim need to be better. Need to be proactive than reactive. Overall a good experience and will stay with Woolworths.

Yes, policy was good value and claim was resolved very quickly. Am with this insurance maybe more than three years already. Why do you need more than thirty words? My reply is already factual.

Worst experience in insurance I’ve ever had. I’ve had some bad times with other insurance companies but Woolworths Car Insurance took that to a whole new low.
Worst of all is I wasn’t even at fault and they dragged it out...4th week and ongoing still.
Was even lied to at one stage. Was told week 2 the assessor’s report was unavailable but then got a phone call in week 3 by an assessor from Hollard’s who was only put on the job the day prior. He’s deemed my vehicle to be a write off but still no money and no contact.
I’m writing this review whilst been on hold for now 1 hour and 7 mins.
Pathetic

Edit: As of 12:30pm 23/3/2020 it was finally approved but should’ve not taken this long.

Tried to renew my insurance today, and they don't take American Express - pathetic. And then at the end of the call they cut me off as obviously the consultant didn't want a bad review, so I was unable to leave any feedback.

One of the worst insurance company. My car got stolen and was found 5 days later badly damaged. Their asset write the car off. Claim still not accepted instead I've been harassed and treated like a crimson. Whether it's their Woolworths officers or Hollards same thing. I never had any accidents no claims all my life still getting treated like this. Have two young kids can't even take them out as I'm without a car from over a month. But these people don't give a damn. Worst services. Even I've put a case in afca but they don't care. They just want to find a excuse to not to pay. It's so depressing.

Still waiting to be reimbursed for the car hire because they wouldn’t give me one and the accident wasn’t even my fault so I won’t be staying with them for any longer than I have to

They get you in with cheap rates for the 1st year then will jump up every policy that you had. They enticed me with savings on multiple policies but after the 1st year became more expensive then most other insurance companies. I have cancelled two car insurances and they will not refund any monthly payment you have already paid. I would NEVER recommend them for insurance and will be cancelling all of my 8 policies that I have with them.

Very responsive, also, we agree for a good value of the car, I lodged a claim and it was quick and short time clarified all settled for the car to be fixed and I only been insured for a month

policy number 968895 power outage food damaged i put in 2 months ago, never hear anything have spent hours on the phone unable to receive a call nor email nothing disgusting, i spoke to someone that said it had been processed and approved money would be in the bank 3 days well im still waiting and have tried calling i hung up after waiting 2 hrs its a joke you pay your monthly account and the way they treat you is shocking
regards Annette Misso

I spoke to Woolworths insurance that I did not wish to renew 3 weeks before my renewal, then a week before renewal due, I emailed them that I did not wish to renew. But they still direct debited my account, despite my two attempts to cancel my policy. Still waiting for them to return my funds. Funny how they take their time for that.