??!

Reviews

4.5

232 reviews
5
(162)
4
(51)
3
(2)
2
(1)
1
(16)
  • Value for Money
    4.4 (73)
  • Transparency
    4.4 (68)
  • Customer Service
    4.5 (67)
Previous
Next
W Smith

W SmithSouth East Queensland, QLD

Won't cover losses from delayed flight + loss of night's accommodation + car hire

published
1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Hi there, we're sorry to hear you're disappointed with your experience. I'll get in touch via private message to see if there's anything we can do to further assist. - Worldcare Travel Insurance



Arsen

ArsenSydney, NSW

It's a must

published

This is my first time buying World care Travel Insurance. I pick this insurance company as the price was lower compare to others with better coverage. I did not make a claim though that is why I couldn't say more.

1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Hi Arsen, thanks for sharing your experience. Great to hear of your satisfaction. We look forward to welcoming you back as a customer next time! - Worldcare Travel Insurance

Cruisling

CruislingGreater Melbourne (Metropolitan), VIC

Excellent coverage regular customer of WCTI. Never travel without it.....

published

Great value for cruising. Easy online set up. Regular updates from company prior to travel along with reminders. Regular customer of WCTI, never travel without their cover. Will definitely use again

1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Hi Cruisling, we love getting feedback like this! Thanks for sharing. We look forward to welcoming you back as a customer next time you cruise! - Worldcare Travel Insurance

Travel Insurance

Find out how Worldcare Travel Insurance - Comprehensive Plan compares to other Travel Insurance

Know better, choose better.

Compare all

Simple and good for seniors

published

Have used the company many times and it has continually offered best value for seniors. Did make a mistake with dates and was too late to extend policy while still traveling. Did not get relevant support via email, only what I could not do! Eventually I found out myself could buy a new policy online. A few days warning that policy was due to expire would have been helpful. Did have to make a small claim and the process was slick.

1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Hi Jo-B, we love getting feedback like this! Thanks for sharing. We look forward to welcoming you back as a customer next time you travel! - Worldcare Travel Insurance

Mid

MidPerth, WA

  • 2 reviews

You have to have it.

published

I felt the policy was a little expensive for what I required. I feel it could have been more flexible to cater for what was actually required. This is the first time I have used worldcare and will probably use them again.
My only slight criticism was the unclear explanations of the policy wording when I took the policy out.

1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Hi there, thanks for your review! We appreciate you sharing your feedback with us. - Worldcare Travel Insurance

anonymous

anonymousHunter Region, NSW

Easy to understand coverage and can complete online

published

Yes the policy was quite good value compared to other travel insurance companies and it was very easy to set up. We have not used this travel insurance company previously

1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Hi there, thanks for the feedback. Welcome to Worldcare! - Worldcare Travel Insurance

Ken

KenHunter Region, NSW

  • 2 reviews

Eazy to set up

published

Great company been useing for years never a problem with there service eazy contact if have a question or a claim good prive and have told others to use this insurance company

1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Hi Ken, great to hear. Thanks for your feedback! - Worldcare Travel Insurance

Craig

CraigPerth, WA

  • 3 reviews

Easy to apply, and my claim was dealt with efficiently

published

Policy was good value and easy to apply for. I lodges a claim for lost prescription glasses and was pleasantly surprised how quickly it was dealt with. I was a bit disappointed that they depreciated the cost of 18 month old glasses by 30%, but I supposed one should read the fine print carefully before buying a policy. However that was my fault

1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Hi Craig, thanks so much for your feedback on your claim experience - we appreciate it. Kind regards, Tegan

Ian

IanMetropolitan Adelaide, SA

Comprehensive cover at an affordable premium

published

Policy provided the right level of cover for us and it was easy to buy on-line.
It was the second time we have used Worldcare.
We haven't made a claim so can't comment on claims processing. Hopefully we don't have to.

1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Thanks for the nice feedback Ian! Regards, Tegan

Travel Insurance

Find out how Worldcare Travel Insurance - Comprehensive Plan compares to other Travel Insurance

Know better, choose better.

Compare all
Sue P.

Sue P.South East Queensland, QLD

Peace of Mind

published

Easy terms to understand, fortunately have never had to claim, I guess that would give me idea of value for money. I have been using World Care for over 10 years and rates are very good to other offers I have looked into.

1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Thanks for the review Sue - it's great to hear from a regular customer! Kind regards, Tegan

appropriate

published

Used once before and affordable and easy to set up and hadn't ever claimed on any of my travels fortunately and the comprehensive duo is hopefully all we need for future

1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Thanks for the review Graham! Regards, Tegan

Perfect travel insurance for us

published

Very easy to set up the gentleman that looked after us was very informative, we didnt need to lodge a claim so cannot comment on that, and this is the first time we have used Worldcare Travel Insurance, will definitely use them next holiday.

1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Thanks Mitchy! We look forward to insuring you on your next trip. Regards, Tegan

Karyn

KarynGreater Melbourne (Inner), VIC

The right level of cover at a great price.

published

I did not need to make a claim on my insurance for my recent trip but I can say that the application process was really a breeze. It provided all the necessary elements that I required and I was able to travel knowing that if anything did go amiss I would have the right level of cover.

1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Thanks for the review Karen! Regards, Tegan

Rob.

Rob.South East Queensland, QLD

  • 2 reviews

I have not claimed on medical insurance before!I have

published

We have used Worldcare travel insurance 5times,we had no claims.I have been insured in Comprehensive,now my husband and myself.
It was pretty easy to set up,just took a phone call!
It was good value.

3 comments
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Thanks so much for the feedback Rob! I just wanted to ask if there is any reason you gave us a low star rating of 1 out of 5 stars, and if there is anything we could have done better, as your feedback comment seems positive. Kind regards, Tegan

Rob.
Rob.

I made a mistake,I wanted to give you 5stars.
Although I have not claimed on my travel insurance, I would not know how it works out.Rob.e

Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Okay no problem, thanks for clarifying!

Peter Kerrison

Peter KerrisonFar North Queensland, QLD

Excellent Service

published

Was unfortunate to have an accident while on holiday. From the moment Worldcare were contacted the service provided was excellent - A+++ My needs were put above everything else. All aspects of Medical care provided were 1st rate. First time I have used this company but I am glad I did. Their pricing was quite reasonable for cover offered and certainly, after the fact, well well worth it. Highly recommended.

1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

I'm sorry to hear about your accident Peter, but I'm glad we could assist. Kind regards, Tegan

Travel Insurance

Find out how Worldcare Travel Insurance - Comprehensive Plan compares to other Travel Insurance

Know better, choose better.

Compare all
Greg M

Greg MSydney, NSW

Peace of Mind

published

Fortunately I didn’t have to use my insurance on my recent trip to Japan but as a high level quadriplegic it was great to know that I was covered if anything went wrong

1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Thanks for the review Greg, hope you enjoyed your trip to Japan! Kind regards, Tegan

Safe and secure with Worldcare

published

Very easy to set up. An efficient chat on phone, done in minutes.
Had to make a claim and benefit was paid promptly without fuss.
This was my first time with Worldcare

1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Thanks for the positive feedback on our customer service and claims! So good to hear. Regards, Tegan

sly362

sly362Greater Melbourne (Inner), VIC

  • 3 reviews

Have always used Worldcare Travel for my overseas travel insurance

published

Have compared Worldcare Travel with other companies and find Worldcare the best value for money.
Have had no problems in making claims in the past.
Would recommend this company for your travel insurance needs.

1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Thanks for the review! Kind regards, Tegan

keith smith

keith smithPerth, WA

Favourual Reveiw

published

Never had to use the policy, did think it was a little pricey as most of our pre-medical conditions weren't that bad.
Otherwise glad to know we had something to fall back on if something did happen.
Not many companies to insurer with and that's a same.

1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Thanks for the review Keith! Regards, Tegan

Kathy T.

Kathy T.Darling Downs, QLD

  • 2 reviews

Good plan and price

published

Felt the policy was good value but didn’t have to use it. I have paid more for policies with other companies and found when I needed it I wasn’t covered.

1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Thanks for sharing Kathy! Regards, Tegan

Page 3 of 12
See all Worldcare Travel Insurance reviews

Questions & Answers

Stella

Stellaasked

Travel Insurance - Comprehensive Plan

I am travelling to Europe in April via Melbourne. I live in Regional South Australia and will be flying on a regional airline to Melbourne the night before to avoid travel delays. On return to Australia there is no connecting flight back to my city the same evening so i will be staying overnight in Melbourne again. Does Worldcare cover me from when I leave home to when I return home or do I require separate domestic insurance for those parts of my journey

1 answer
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Hi Stella, that's a great question.
The following is from our Product Disclosure Statement (PDS) regarding the definition of the 'journey' that your policy covers.
"Journey means travel which begins when you leave home or your place of business to commence your travel and ends when you arrive back home or at a hospital or nursing home in Australia (if you are evacuated or repatriated), whichever is earlier."
I hope that clarifies, but if you have any further queries please call us on 13 1000 and we'll be happy to assist.
Kind regards, Tegan

Get an answer from our members and Worldcare Travel Insurance representatives

ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.