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Reviews

4.5

232 reviews
5
(162)
4
(51)
3
(2)
2
(1)
1
(16)
  • Value for Money
    4.4 (73)
  • Transparency
    4.4 (68)
  • Customer Service
    4.5 (67)
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Ted

Ted

  • 2 reviews
  • 1 like

Good one for Seniors

published

I have used Worldcare Travel Insurance three times. So far no claims made. Easy to set up for traveller with existing medical conditions. Good value and will use them again..



1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Thanks for the review Ted! Regards, Tegan

Belinda

BelindaHunter Region, NSW

Easy to generate and understand

published

The policy was easy to understand and set up. The certificate was instant and the access to further information was directive and explicit. This is the third time I have used this insurance company for travel and I will continue to use them for future policies.

1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Thanks so much for the review Belinda! Kind regards, Tegan



Erin

ErinPerth, WA

  • 2 reviews

Fantastic

published

Never thought I would have to use Travel insurance. I have a pre existing illness, so it is not easy to find someone to cover me. Worldcare did. I then had to take my son to the doctor when we were away. Easy to submit claim and jt was resolved straight away and received my money about 3/4 days after the doctors visit. Will definitely use Worldcare again next time I go away

1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Thanks so much for the review and for sharing your positive claim experience Erin! Regards, Tegan

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mark_devine

mark_devineSouth East Queensland, QLD

  • 5 reviews
  • 2 likes

Appears to be a good cover

published

Did not have a claim but the Company has a good payout record (Choice). The cover was easy to set up but their pre existing Medical conditions have strict guidelines going back ten years. The cost of my pre existing conditions cost more than my insurance.

1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Thanks for the feedback Mark - we appreciate it. Kind regards, Tegan

Chris

ChrisPerth, WA

Worldcare Insurance review.

published

It was good value. I would recommend this company.
I did have to lodge a claim. It was the first time that I have ever had to lodge a claim. It was accepted within days and the funds appeared in my account within a week from the time of the claim.
This was the first time that I have used this Worldcare Insurance company.

1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Thanks for the great feedback on your claim experience Chris! Regards, Tegan

Sisters

SistersSouth East Queensland, QLD

Happy

published

We thankfully didn't need to lodge a claim so cannot comment in that respect hence the 4 rating. We were very happy with the cover and found it very reasonably priced when compared to other travel insurances. Appreciated the " travel tips and don't forget" email just before we left too. Made it a bit more personal.

1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Hi there, thanks for the great feedback on our pricing and the pre-departure email. So good to hear! Regards, Tegan

Naomi

NaomiSouth East Queensland, QLD

  • 2 reviews

We had peace of mind and enjoyed our trip more with this package.

published

Great comprehensive package. Well priced, easy to find and set up. The people were helpful when I needed to contact them.

1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Thanks for the great feedback on our customer service Naomi! Kind regards, Tegan

Gavin

GavinPerth, WA

Worry Free

published

We researched lots of companies products but came back to Worldcare as they offer the best deal in our opinion. We thankfully never had to claim but the piece of mind we were covered was enough. Even though we compare others we still come back to you guys. Next time we feel there will be no hesitation in signing up again.

1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

That's so great to hear! Thanks Gavin. Kind regards, Tegan

No problems

published

Easy to arrange and easy to extend after original travel plan changed. As there were no issues during the trip it is not possible to comment on whether ‘after care’ is effective. I would try this product again.

1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Thanks for leaving a review! Regards, Tegan

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Good value policy

published

Good value and simple to set up. Not had to claim, and have used the policy before. Would use again. And recommend to others for peace of mind for their trips

1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Thanks so much for sharing your feedback! Kind regards, Tegan

George

GeorgePerth, WA

A must when travelling.

published

The policy was of excellent value and easy to set up.
This was the first time we've used this insurance company and we would recommend this company to others needing travel insurance.

1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Thanks for the recommendation George! Regards, Tegan

Any chance of having a multiple travel insurance plan for someone below the age of 78?

published

Being a frequent traveler, I was sent an email that a Multiple Travel Insurance Plan is the way to go about it. However, when I rang up but was told that I was not eligible because I was 76. As I travel overseas 4-6 times annually, I find it a hassle having to answer all the questions each time I want a travel insurance. I have been using your company for the past 3-4 years and happy with the services I received.

1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Thanks so much for the feedback Alan, we appreciate it. Kind regards, Tegan

Travel Insurance for 70yrs+

published

There were some inconsistencies in the health questions which took up a little time. Overlapping areas ditto for some health concerns. Compared to other insurers it represented good value. I looked at "Choice" for guidance. We had no claims. This is the first time that we have used this Insurer. All processes were completed on-line.

1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Thanks for this Colin! Regards, Anthony.

Dave C

Dave CSydney, NSW

Low cost for cover

published

Whilst we did not make a claim, the product was the best for cover and price. This is the second time we have used this travel cover. Both times was the lowest cost for highest cover.

1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Thanks Dave!

Retail Cusomer

Retail CusomerSouth East Queensland, QLD

  • 10 reviews
  • 12 likes

Peace of Mind

published

traveled to Phuket, safe and fun trip.
No claim required.But good to know we had insurance. Was great value and good coverage.
Have claimed in the past, was hassle free.
Recommended

1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Thanks for the feedback and for recommending us!

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2-week overseas holiday

published

Reasonable price for comprehensive cover and peace of mind. Easy to set up and understand the cover/policy. I did not need to claim, so I have no experience/comment on that process.

1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Hi Alyce, thank you for your positive review.

Strlla

StrllaMetropolitan Adelaide, SA

Tour of Myanmar and China

published

We have used worldcare travel insurance a number of times now - easy to organise and reasonably priced- luckily we haven’t had to claim so can’t comment on the claims process

1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Hi, thank you for your positive review.

Kassy

KassyDarling Downs, QLD

  • 5 reviews

Wonderful cover for Overseas Travel

published

I use Worldcare Travel Insurance whenever I travel anywhere. Great value, good coverage, easy to set up. When travelling overseas, it is good to know you are covered for anything that may arise.. I have never made a claim, but they are a trusted company.

1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Thanks for the review Kassy!

Julie

JulieMetropolitan Adelaide, SA

  • 2 reviews

Did not need to use but nice to know it was there

published

Took out the Policy as the company agreed to cover my travel in Iran. I did not need to use the policy. But for peace of mind it was there. Thus cannot comment on any claims experience. Whilst I was overseas, I decided also to go to Lebanon and without any fuss it was included in the policy very quickly.

1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Hi Julie, thank you for your positive feedback.

Peter Rozentals

Peter Rozentals

  • 3 reviews
  • 2 likes

Works for me

published

Its insurance peace of mind. Always use World Care. Easy online and reasonable rates. Even within Australia, Worldcare is great for hire car excess insurance compared to the excess the car hire insurance offers you. Never had a claim yet though. Suits me.

1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

It's great to hear from a regular customer, thanks for the review Peter! Kind regards, Tegan

Page 4 of 12
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Questions & Answers

Stella

Stellaasked

Travel Insurance - Comprehensive Plan

I am travelling to Europe in April via Melbourne. I live in Regional South Australia and will be flying on a regional airline to Melbourne the night before to avoid travel delays. On return to Australia there is no connecting flight back to my city the same evening so i will be staying overnight in Melbourne again. Does Worldcare cover me from when I leave home to when I return home or do I require separate domestic insurance for those parts of my journey

1 answer
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Hi Stella, that's a great question.
The following is from our Product Disclosure Statement (PDS) regarding the definition of the 'journey' that your policy covers.
"Journey means travel which begins when you leave home or your place of business to commence your travel and ends when you arrive back home or at a hospital or nursing home in Australia (if you are evacuated or repatriated), whichever is earlier."
I hope that clarifies, but if you have any further queries please call us on 13 1000 and we'll be happy to assist.
Kind regards, Tegan

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