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PZDORF
- 4 reviews
- 7 likes
Happy With Yomojo
Happy with the smooth transition from another provider. The top up process is easy and the dashboard is easy to use. I would prefer a warning a bit sooner than when it's down to $2...maybe $5. Can't fault the service. Thank you.
1 comment
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ZdendaAU
- 10 reviews
- 9 likes
Make people happier and still make a decent profit.
Started with Sawwytel in 2000, than I was transferred to Yatango that end-up in ownership of Yomoyo. I’m pretty happy to stay for now. But I gradually noticed changes specially in pricing. Firstly from no expire credit and no charge using credit cards we went to 3monthly recharge and charges for credit cards and no means to pay direct debit. What’s wrong with direct debit or money transfer? Why we have to feed banks?, are those thieves not rich enough? Yomoyo don’t have to even set-up automatic re-charge, as anyone can do it thru bank. There should be lower re-charge for pensioners with Concession card. You would help those who need help most. There is always something to make people happier and still make a decent profit.
1 comment
Yomojo M.Yomojo
We appreciate your feedback, and really nice to know you've been with us for a long time now. Cheers!
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Glynis JMEADOWBANK, NSW
- 2 reviews
HIGHLY RECOMMEND
I don't use my phone much so I have a 90 day prepaid plan which gets carried forward if I don't use all of it. I have never had any troubles with Yomojo and I've been with them for a few years now. Highly recommend for cheap plans. Excellent customer service and no complaints whatsoever with this company. Genuinely pleased so check them out.
1 comment
Yomojo M.Yomojo
Wow! Great to hear that our plans work for you Glynis, cheers!
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Dundee DaveMetropolitan Adelaide, SA
- 2 reviews
The phone on Yomojo is the phone to own.
I moved to Yomojo from Yatango. The move was seamless as I found it easy to change and all continued on as before. The charges are excellent for a Scotsman on a retirement pension and the 3 months credit period is ideal. I don't usually use the phone much but it has a good credit built up when I go on holiday. I have had no problems of any kind whatsoever.
1 comment
Yomojo M.Yomojo
Nice to know you've been with us for a long time now Dundee! :) Cheers!
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CatherinePerth, WA
- 2 reviews
- 1 like
great customer service
Phone is not used much but not had any problems with drop outs, costs are ok for minimum use, very helpful and friendly staff
1 comment
Yomojo M.Yomojo
Thanks Catherine! Happy to know that you're happy with the service from our staff :)
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Good value - needs a free way to top up.
All good apart from having to pay credit card fee to top up. Another way to pay to top up should be offered.
1 comment
Yomojo M.Yomojo
Thank you for your feedback Bonnie! Cheers!
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A good plan now with more data.
I don't use my phone too much as I go overseas a lot, but its certainly good having an extra gb data. Sometimes my data was used before new month. Good value for money. I passed the network over to my friend, so maybe he will join too.
1 comment
Yomojo M.Yomojo
Hey Pete, thanks for your feedback. Remember! You and your friend can earn our MGM referral bonus. Please contact our customer service team to know more about this :)
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GleharCastlemaine
- 2 reviews
- 1 like
Great customer service
I have been with Yomojo since they started and never had anything but great customer service. If I had to complain about anything it would be that Yomojo uses the Optus network which is a bit patchy in the country areas.
1 comment
Yomojo M.Yomojo
Hey Glehar, Thanks for the wonderful feedback, we are continuously working with our network engineers and our carrier on improving our coverage. Please let us know of any issues you'll encounter so we can raise them accordingly.
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Happy with the service
I have been with yomojo for a few years and find the network coverage good and don't remember having any dropouts
1 comment
Yomojo M.Yomojo
Thanks for your feedback! :) Cheers!
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Great customer service and plan options
I've been with Yomojo for 2 years now and am a very happy customer! The value for money is amazing and the flexible plan options are great! In remote areas I do sometimes struggle with network coverage but in metro areas everything works perfectly.
1 comment
Yomojo M.Yomojo
Hey Claudia, we are continuously working with our network engineers and our carrier on improving our coverage. Thanks for your feedback, Cheers!
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I believe the most cost efficient way of managing mobile phone expenses is to buy your own phone and
Pretty reliable except in the train travelling home from the City. There is a "black hole" between Central and Lewisham which is very annoying. I also noticed it on the tram around Leichhardt the other day.
1 comment
Yomojo M.Yomojo
Thanks for your feedback Ellen, we are continuously working with our network engineers and our carrier on improving our coverage. Please let us know of any issues you'll encounter so we can raise them accordingly.
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Works for me.
I am very happy with Yomojo. Priced right for the amount of use that I give it. What else can I say.
1 comment
Yomojo M.Yomojo
We're happy that our plans cater to your needs, Derek. Cheers! :)
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All good!!
Very helpful staff, no problems, good service and good charges. I have told my family and friends about them. Will stay with them.
1 comment
Yomojo M.Yomojo
Great to know that! :) Remember! you can get a discount for inviting a family member over and sign them up under your account (name). Contact our customer service if you have questions :)
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Used to like them until.......
Don't use mobile phone much so last month my credit period was almost up. I put another $10 on account so I wouldn't lose my $7.30 credit which should have extended credit period for another 3 months. A few days later I lost the $7.30 credit and auto top up put another $10 on. Had to send emails and chat with them. I was credited my $7.30 but I have put $20 on, totalling $27.30 credit to use in 3 months which I will not be able to use in time. Should have got 6 months credit.
3 comments
Yomojo M.Yomojo
Hi Lynne, I want to bring back that likeness you have to us. If you could PM us your mobile number and date of birth, I can check your account on what happened and help you get what you needed.
-Jeff Yomojo Support
Thanks Yomojo, my credit was extended for 6 months as it should have been. I guess I am happy for now. For me as a low user Yomojo is the cheapest I can find.
Thanks again, Lynne.
Yomojo M.Yomojo
You are welcome, Lynne. We are continuing to be the best choice for customers like you.
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All is good
Have been with Yomojo for 2 years and had no problems, good for those on a limited budget. Always have a good signal and no issues with receiving text messages.
Regards Bob
1 comment
Yomojo M.Yomojo
We appreciate your feedback, Bob! :)
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Dennis TSunshine Coast
- 23 reviews
Meets my needs
I've been on Yomojo since they took over Yatango.
I'm a light user, and a $10 topup every three months usually meets my needs.
Yomojo uses the Optus network, and that has also been satisfactory.
Customer service has been excellent so far.
1 comment
Yomojo M.Yomojo
Thank you, Dennis! :)
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Lisa LGreater Melbourne (Inner), VIC
- 7 reviews
- 1 like
Excellent service
Network is always reliable
No drop outs
Speed is adequate, not really fast
Yomojo is very good value for money.
1 comment
Yomojo M.Yomojo
Thank you so much for your feedback, Lisa. Have a good one! :)
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HumbertoSydney Surrounds, NSW
- 2 reviews
Good service. Satisfy
I have no complains about Yomojo service. So far so good. reliable and competent if you compare with other providers.
1 comment
Yomojo M.Yomojo
Thanks, Humberto. Please don't hesitate to contact us if you need assistance. Cheers!
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Staff
Always been good help whenever I need some. Any problem i had was fixed for me in very short time
No complaints about any service is required
1 comment
Yomojo M.Yomojo
Glad to hear that John! Have a good one.
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Good service, staff helpful to a beginner like me
Coverage seems good, afew dropouts, but i am not experienced enough to say what is really excellent and what is not
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Questions & Answers
AspAntasked
I have an Optus tower across the water from my home about 200 metres away. When I contacted Yomojo they confirmed that it would provide me with the best reception for wireless broadband ie 2300GHz. I asked what was the internet speed with such good reception and was told 12MBs. So I joined up. The best speed I have managed so far has been 5.45MBs......with it varying down to 2.2MBs. I have the router in the center of the home and it doesn't matter if I shift it next to the window facing the tower....the speeds are the same. Is Yomojo falsely promising 12 MBS? Is anyone else achieving better results. I have a neighbor 2 houses away who is receiving 12MBS on a Vodafone dongle and yet the Vodafone tower is further away and has more obstructions between them?????
5 answers
Yomojo are a bunch of clowns - personally I wouldn't believe a word they say. I think you might be entitled to a refund as it's less than 50% of the speed that you are paying for. Maybe try testing your neighbours dongle in your house and see what you get (might do it for a 6 pack of beer). If you get 12Mb/s then you go with Vodafone. If not - then there may be some interference from the other traffic from the tower (or simply your proximity to it) that is slowing it down in your house. Like when you get close to a radio tower and pick up 4 stations at once but you can't hear the one you are on - the signal to noise ratio gets screwed up.
Thanks Cam.... I have Amasim on my mobile phone and I did a speed test on the data....came up just over 45MBs. I don't know who they retail for but at least it showed me that the router from Yomojo is restricted. Yomojo retail for Optus....so it's either Optus or Yomojo applying the brakes and it's either at the tower or in the router. I'm going to see if I can find out who's ripping me off before I lose out on my new $175 router
Yomojo M.Yomojo
Hi Aspant, whilst the service uses the Optus 4G Plus network, the service is designed to be used in the home and the speed of data transmitted is different from the speed of data using other services supplied over the Optus 4G Plus network. In metropolitan areas n areas where 2300 MHz coverage is available, you should get download and upload speeds of up to 12/1 Mbps but lots of things can effect that. Your router may be faulty or there may even be a problem with the Optus tower. Send us a direct message or your contact details and we will be more than happy to help you troubleshoot this issue. Cheers.
Kristieasked
Can I recharge my yomojo sim without having to go on the Internet to do so?
3 answers
I suggest you go with another company, Yomojo will take your money and run, with no reponsibility when something goes wrong!
I suggest you go with Amaysim. You can buy recharge cards at wollies. But if you really need a compnay with a store front then you have to go with either optus or telstra.
I was told no. If you run out of credit you cannot call anyone anyway. All calls to Yomojo cost and they seem to use up a lot of time and money for your own network. They don't explain what you need to do online so I got online and ended up spending more than the original plan I signed up on not to mention it was 6GB when signing up and dropped to 2GB without notifying me. When asking Yomojo about this they tell you it's on the website which I cannot see? So customers fault! So what you think you are signing up to becomes a different story you did not intend when going with Yomojo as they change things fairly often without letting you know and you're basically locked in unless you decide to change again. SCAMMERS. NOT WORTH SIGNING UP! I would advise people to shop around or make the change.
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Yomojo M.Yomojo
Thanks for your feedback, cheers mate!