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Reviews

4.9

640 reviews
5
(590)
4
(30)
3
(6)
2
(3)
1
(11)
  • Sender or ReceiverSender (69%) · Receiver (31%)
  • Delivery Time
    • On Time (94)
    • Early (63)
    • Late (2)
    • Never Collected (1)
    • Unacceptably Late (1)
  • Delivery Arrived in Good ConditionYes (99%) · No (1%)
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Reviewer Photos & Videos

Marilyn

MarilynSouth East Queensland, QLD

  • 2 reviews

Great personal service.

published

The tracking info said the item would arrive at 13:29 in fact it got here much earlier and my husband wasn't available to help. Otherwise it was all good. Thank you

Colin H

Colin H

  • 2 reviews
  • 1 like

Excellent Service

published

The courier arrived at the agreed time. He introduced himself and was very personable and well-spoken. Loaded quickly and consignment was delivered within 30 minutes. Would be happy to use them again.



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First time user. Very impressed. Easy process. Very good communication.

published

Would highly recommend. Easy to get quote, quick and efficient communication. Very good price point. Picked up on day requested and helpful tracking information kept me up to date. Delivered in reasonable time frame.

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Nisha

NishaSydney, NSW

  • 3 reviews
  • 2 likes

Very fast service

published

Used them for the first time. No hassle, person called me prior, came to pick up the parcel and delivered it in 30 min. For emergency situations, they should be used. Though, they charge accordingly. More expensive than others. But it's worth it. Hope the service is like this every time.

wendy

wendy

  • 2 reviews

Great Service No Accountability

published

Driver delivered pelmet took item out of truck, then asked help to carry it. Asked receiver to sign for even though it was broken. Claim refused as was signed for.

1 comment
Zoom2u
Steve O.Zoom2u
Sarina

SarinaGreater Melbourne (Metropolitan), VIC

Great service and very reasonable rate

published

The item was delivered on time and delivery staff were fantastic, the item was large and heavy but they remained calm and worked efficiently to ensure a smooth delivery in good condition. Would definitely recommend.

Was hesitant for awhile to use but finally tried - this service is fantastic

published
KD

KDCanberra 2600, ACT

  • 2 reviews

A shambles, but we got there in the end

published

The wrong sized car turned up to collect the package, despite me putting the right measurements into their system. The then tried to charge me extra for the driver showing up in the wrong vehicle. I then got charged the 50kg price for a 14 kg box. Asked for 30 minutes notice prior to delivery, and only got 10. We got there in the end, but I'll use a different service next time.

1 comment
Zoom2u
Steve O.Zoom2u
Tek-Ocean

Tek-OceanGreater Melbourne (Outer), VIC

Will use again...

published

We arranged a three leg courier delivery for signatures at two different locations. Whilst the driver was fantastic, professional and friendly, the booking system made errors and when contacted customer service they advised it was just the booking description and was all correct. The driver however was given wrong leg information first and arrived at wrong address causing us delays as he had to travel an hour back to us to collect documents which is the error with booking I had previously rang to discuss. Have used before with no issues on a similar style booking.

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Wende Reid

Wende ReidSydney, NSW

  • 2 reviews
  • 1 like

Great service. Glad to know about you.

published

I generated the order and was the recipient. Your service is very friendly, professional, prompt and well-priced.
The open bags arrived in perfect condition exactly on time.
I am 100% satisfied and glad to have found you. Thanks.

Andrew J

Andrew JGreater Melbourne (Inner), VIC

Great Service

published

Great service provider. always on time and very communicative. Tony was friendly and got the parcel to where it had to go quickly. Can't ask for more than that. Pricing is also very fair.

Amer the delivery man was fast on time and easy to deal with

published

Tracking was easy and setting up the platform was fast. Will be using Zoom2U very soon! Package arrived in good condition (even during a rainy day).

The support services from Zoom2U were also prompt and very helpful.

Fantastic fast great service

published

Fast on time
Other companies were charging over priced zoom2u were cheap and on time tracking was easy to understand got here few hours earlier then expected so happy with the service recommendation to everyone that need interstate courier

Great platform and very fast service

published

Once I made the booking my parcel was collected and delivered within 1 hour. The platform is very simple to use and the tracking features are great which is helpful when shipping work documents.

Nafisha

NafishaGreater Melbourne (Inner), VIC

  • 2 reviews

Superb service! Excellent delivery speed

published

Package arrive in good condition tracking of package was great also
Timing of delivery was amazing
Thank you guys, I will be contacting you in future for any urgent services

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Jay C.

Jay C.Sydney, NSW

Great service thank you

published

Very pleased with this service that we have used a couple of times now.
Our parcel was picked up on time and accurate and helpful tracking information was provided.
The parcel was received at the other end as scheduled.
thank you

excellent service

published

I was the sender and the receiver of this parcel - service was excellent and the tracking was extremely helpful and acurate.
Chat line was also very prompt with their response even on a Sunday.
will definitely use this service again in the future.

Margaret and Rod P

Margaret and Rod Pcraigeburn

  • 2 reviews
  • 1 like

delivery of sachell

published

all good thank you.I wasnt home but my son was and he has no complaints.
I also received a phone call from courier re delivery i am very impressed delivered on time

Alex P.

Alex P.Greater Melbourne (Inner), VIC

Quick and reliable

published

Drivers were friendly and helpful. Whole process made easy for the sender. Great tracking service. I had an urgent interstate package, it was picked up on a Sunday morning and in the hands of the other person Monday.

EXCELLENT SERVICE

published

The driver was on time. I knew all details through the whole process. Loved the service & definitely will use again. Transparency is a must and you guys were awesome. Expectations exceeded

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Questions & Answers

Linda P.

Linda P.asked

A4 document door to door deliveries laurieton to brisbane?

No answers
Mary

Maryasked

Hi
Do you transport frieght?

No answers
Mary Yong

Mary Yongasked

Hi I would like to enquire how much will you charge per kg? Do you take size as large as 100cm x 60cm x 40cm?

No answers

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