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38 listings
Frank Health Insurance
Qantas Assure Health Insurance
Latest review: policy has been trouble from day 1, claims take forever to pay and I’ve been to the ombudsman twice. Avoid like the plague, nothing is ever simple or easy with t
- Review Summary
- Transparency 2.0 (18)
- Customer Service2.4 (23)
- Value for Money2.1 (23)
- Claim ApprovedYes (7) · No (5)
RT Health
Latest review: I am with this fund since more than 12 years now. through out these years i am on Gold hospital and Premium Extra cover with $500 excess. Their extra benefits are mostly higher than that of other
- Review Summary
- Transparency 2.0 (4)
- Customer Service1.0 (5)
- Value for Money1.6 (5)
- Claim ApprovedYes (1) · No (0)
IMAN Australian Health Plans
Latest review: Customer service is absolute s**t..! I have called so many times to check whether iam eligible for pathology claim and they didnt answer the phone. One year with IMAN health
- Review Summary
- Transparency 1.0 (8)
- Customer Service1.0 (11)
- Value for Money1.3 (11)
- Claim ApprovedYes (1) · No (5)
Australian Unity Health Insurance
Latest review: I cancelled during the cooling off period. One email, 5 phone calls and nearly 6 weeks later I still have not seen any of the $890.46 refund due within 3-5 business
- Review Summary
- Transparency 1.4 (27)
- Customer Service1.4 (34)
- Value for Money1.4 (37)
- Claim ApprovedYes (6) · No (11)
HBF Health Insurance
Latest review: Hard to get a refund from this stinking health fund. Here is yet another attempt. Dear HBF I have been chasing a refund from you since 1st March. Your staff keep promising a refund however nothing to
- Review Summary
- Transparency 1.1 (13)
- Customer Service1.5 (24)
- Value for Money1.3 (23)
- Claim ApprovedYes (2) · No (6)
Medibank Health Insurance
Latest review: My partner has undergone surgery, no complications. Just had to pay for the Excess which is to be expected. We have claimed online via & via hi-caps terminal the app for our massage, physiotherapy,
- Review Summary
- Transparency 1.6 (54)
- Customer Service1.8 (73)
- Value for Money1.5 (73)
- Claim ApprovedYes (7) · No (15)
Bupa Health Insurance
Latest review: been waiting on a 9,000 refund after cancelling policy for a month. Made 4 calls with different answers as to why I haven’t received it. Was told I would get a call from a supervisor with no return c
- Review Summary
- Transparency 1.4 (95)
- Customer Service1.5 (123)
- Value for Money1.6 (116)
- Claim ApprovedYes (24) · No (27)
CBHS Health Fund
Latest review: They do show you how much you actually get back clearly. For example - optical. You only get 90% back of what you paid even you have full benefit left in your account. This 90% is not written
- Review Summary
- Transparency 1.0 (4)
- Customer Service1.0 (6)
- Value for Money1.4 (5)
icare
Latest review: I cancelled my policy before it was due to be renewed (that I paid in full up front) in 2018 due to my business closing down, sent through my actual wages report, iCare sent me back an invoice due to
- Review Summary
- Transparency 1.0 (13)
- Customer Service1.2 (19)
- Value for Money1.2 (17)
- Claim ApprovedYes (3) · No (3)
Mildura Health Fund
Latest review: Friends recommended Mildura Health Fund. We had been with our previous Health Fund for over 23 years. During this time, customer service dropped to below par, products became expensive, paid too
- Review Summary
- Transparency 5.0 (1)
- Customer Service5.0 (1)
- Value for Money5.0 (1)
APIA Injury Insurance
Latest review: This is not strictly speaking Health Insurance. It's stand alone product which pays out a sum according to your severity of the injury. I fractured my foot. After getting the relevant documentation
Queensland Country Health Fund
Latest review: I have been a member of this fund for the top hospital, top extras cover no deductible since April 1990. Originally my family was in Townsville,then Brisbane and now Sydney. During that time major
- Review Summary
- Transparency 5.0 (1)
- Customer Service5.0 (1)
- Value for Money4.0 (1)
- Claim ApprovedYes (2) · No (0)
Health Care Insurance
Latest review: Very professional, efficient and true value for money. Having enjoyed their services for a couple of years, will confidently recommend HEALTH CARE INSURANCE. Hardly any waiting when contacting them
Doctors Health Fund
Latest review: I have been very happy with the service and rebates offered especially optical, pharmaceutical, dental and podiatry (orthotics). Admittedly not so great on the rebates for the actual allied health
- Review Summary
- Claim ApprovedYes (1) · No (0)
APIA Health Insurance
Latest review: I have been with Apia Insurance for a few years now. I have needed to have two claims. First one on contents when my fridge packed up. So Apia helped me and I got very good results. The next with
Allianz Worldwide Care
Latest review: Extremely dissatisfied with their service. I hold a policy that includes coverage for Periodontist work. Following work performed by a Periodontist and information submitted to clearly demonstrate
- Review Summary
- Transparency 1.0 (2)
- Customer Service1.0 (2)
- Value for Money1.0 (2)
- Claim ApprovedYes (0) · No (1)
HICA (Health Insurance Consultants Australia)
Latest review: Extremely poor advice, no customer service and seem to not have a real clue about people’s needs and the legality behind it. Emails are misleading and overall very very poor. Would never r
- Review Summary
- Customer Service1.0 (1)
- Value for Money1.0 (1)
Pacific Prime