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Superannuation is one of the most common, yet misunderstood topics in everyday finance. Most people know what superannuation is and recognise how important is, but few people have put any serious time into finding the best super fund for their lifestyle and financial goals. With so much advertising and industry jargon it can be difficult to see how one superannuation fund is different from another. To ensure you have the best super fund for your finances, we’ve decided to look at the major types of super funds available to Australians. A little bit of research and preparation can help you find the best superannuation fund for your retirement plans and futureproof your finances for whatever is lurking around the corner.
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Retail superannuation funds
Many Australians are signed on to a retail superannuation fund and these funds are generally run by banks or larger financial investment companies. Retail super funds are open to anyone and often offer a wide variety of investment opportunities for members. As they are owned by private companies however, it is important to note that retail funds are set up to retain some profit and not necessarily to members.
Industry superannuation funds
The other main superannuation option taken by Australians are industry superannuation funds. While some are open, industry super funds are typically restricted to members of industries and work with lower cost models for members. As industry super funds are not set up as private companies, any profits they make are put back into the fund with the intention of benefitting all the members.
Self-managed superannuation funds (SMSF)
An increasingly popular option for Australians looking to optimise their retirement finances is self-managed superannuation funds. With a self-managed super fund, you’re in control of where your money goes, rather than having it invested on your behalf by a fund manager. As you could imagine a self-managed super fund comes with its fair share of admin (and risk), but if you’ve got a background in finance it can potentially lead to greater returns.
Tips for finding the best superannuation fund:
- Compare your options – Part of what makes superannuation such a difficult decision to get right is the set and forget aspect of the accumulation phase. No matter how far you’re into professional life it’s always a good idea to compare your options. The grass isn’t always greener on the other side, but you don’t want to be losing valuable money.
- Consolidate your super – Australians with multiple superannuation funds are having their retirement finances bled dry by multiple fees and the tragedy is most of them don’t even realise it. If you’ve got multiple superannuation funds, it’s a good idea to find the best super fund for your financial goals and consolidate your super into that account.
- Keep an eye on everything – Most Australians discard their regular superannuation updates, but it’s crucial to keep an eye on your retirement finances. Over time a difference in fee requirements can accumulate and make a bit difference to the size of your nest egg.
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Public Sector Superannuation FundsQSuper
Latest review: I've been with QSuper over 20 years. It has very low fees, extremely good performance and easy online access. You can check your balance and it shows your balance daily changes (not just weekly) and
- Review Summary
- Transparency 3.0 (15)
- Customer Service2.2 (19)
- Rates and Fees3.7 (7)
Industry Super FundsHOSTPLUS
Latest review: Like many others, I have been waiting since the 22nd. They told me on the 27th that it will be processed that day or the day after. Liars! They even lie to the press saying they are processing
- Review Summary
- Transparency 1.8 (57)
- Customer Service1.8 (60)
- Rates and Fees2.0 (39)
Industry Super FundsLUCRF Super
Latest review: I’ve been with LUCRF for 16 years. For most of it I have been relatively satisfied. But, when the stock market started taking a hit due to the Covid-19 pandemic I lost $25k in 2 weeks. C
- Review Summary
- Transparency 1.8 (6)
- Customer Service1.5 (6)
- Rates and Fees1.0 (2)
Industry Super FundsCBUS
Latest review: Cancelled my TPD and my life insurance without my knowledge and failure to inform me of this decision, cancelled before the 1/4/2020 deadline..failed to look after the interest of its
- Review Summary
- Transparency 2.4 (17)
- Customer Service2.4 (20)
- Rates and Fees2.4 (8)
Industry Super FundsESSSuper
Latest review: Truly I wouldn't have much of a clue if about how ESS "performs" compared to other funds but my understanding is its about average for industry funds. I believe the fees are quite low and my
- Review Summary
- Transparency 3.0 (2)
- Customer Service4.0 (2)
- Rates and Fees4.0 (1)
Public Sector Superannuation FundsFirst State Super
Latest review: If you want to make a complaint you can’t make it as part of the call you have made for service support or assistance. A separate email needs to be sent. First state super then respond I cryptic e
- Review Summary
- Transparency 1.9 (16)
- Customer Service1.6 (23)
- Rates and Fees2.1 (7)
Industry Super FundsCareSuper
Latest review: CareSuper member website is misleading. When changes are made to investment choices, the previous choices remain on screen - no asterix or note saying "change pending". What could possibly go
- Review Summary
- Transparency 1.6 (39)
- Customer Service1.4 (45)
- Rates and Fees1.7 (11)
SMSF / Small FundsSquirrel
Latest review: I have had the same issues as plenty of other reviews, no submission of stat accounts etc and fees coming out and payments to ATO which not even sure were made. Emails are now bouncing back and
- Review Summary
- Transparency 1.0 (11)
- Customer Service1.0 (11)
- Rates and Fees1.4 (5)
Retail Superannuation FundsING Living Super
Latest review: My super has been with ING Super for about 7 years and things started off super and the fund performed well compared to a Bank account. However the ING Super fees have diminished my super
- Review Summary
- Transparency 1.8 (8)
- Customer Service2.4 (10)
- Rates and Fees1.0 (6)
Retail Superannuation FundsStatePlus
Latest review: I called circa 21 April to discuss my options on a super matter. I was booked with one advisor named [name removed] from Gymea office for 5 May with email confirming the same. Two days later I
- Review Summary
- Transparency 2.0 (7)
- Customer Service1.7 (9)
- Rates and Fees1.5 (2)
Retail Superannuation FundsColonial First State
Latest review: A very questionable superfund. I lost almost 30% of my superannuation due to their incompetence. Fortunately for me, I am 29 yo, therefore, only lost a couple of thousands, I feel sorry for the elder
- Review Summary
- Transparency 1.2 (11)
- Customer Service1.2 (13)
- Rates and Fees1.5 (4)
Industry Super FundsAustralianSuper
Latest review: 23/04 - ATO approved application and sent to AustralianSuper 28/04 - I called to update my phone number and check on application. Was told it had been processed and payment would be made that day or
- Review Summary
- Transparency 1.6 (131)
- Customer Service1.4 (156)
- Rates and Fees1.7 (57)
Public Sector Superannuation FundsAPSS (Australia Post Superannuation Scheme)
Latest review: There are too many issues with this fund that ill describe in dot point form, however all of that could be forgiven if it were not for just one fact - You cannot leave the defined benefit scheme
- Review Summary
- Transparency 1.0 (1)
- Customer Service1.0 (1)
Corporate Super FundsTelstra Super
Latest review: Been with the fund still even though I have left the Co for over 20 years. The fund has lack lustre performance over the last few years. A good little find for someone looking at retirement in the
- Review Summary
- Transparency 3.5 (4)
- Customer Service3.5 (4)
- Rates and Fees3.0 (1)
Retail Superannuation FundsAsgard
Latest review: My husband and I both had superannuation accounts with Asgard over a long period of time. When my husband passed away, I needed to move my super away as there was no longer a link to the discounted
- Review Summary
- Transparency 1.2 (13)
- Customer Service1.5 (14)
- Rates and Fees1.0 (8)
Retail Superannuation FundsBT Financial Group
Latest review: Bt insurance assessor broke into our home when nobody was home to organize to reject a claim.i heard they do anything to reject claims but this is illegal and disgusting..i feel raped.i feel
- Review Summary
- Transparency 1.4 (37)
- Customer Service1.4 (43)
- Rates and Fees1.4 (23)
Retail Superannuation FundsOnePath Superannuation
Latest review: wife had wrist injury. unable to work for a month or 2. made a claim, sent medical cert. and was paid in less than a week. with all the negative comments, i'm surprised we didn't had any issues with
- Review Summary
- Transparency 2.3 (6)
- Customer Service2.0 (8)
- Rates and Fees2.3 (4)
Retail Superannuation FundsMLC
Latest review: Like so many reviews here... Seems I have been scammed too by this company. Had consistently about 10k with them in Super for years, it never went up, decided to transfer out into a SMSF, they gave
- Review Summary
- Transparency 1.1 (14)
- Customer Service1.3 (15)
- Rates and Fees1.0 (3)
Retail Superannuation FundsAMP Superannuation
Latest review: I had to take 10k out from my super due to covid situation. These thugs dropped the balance down by another 5.6k. I spoke to them over phone and they said its because market is doing well... Well I
- Review Summary
- Transparency 1.3 (27)
- Customer Service1.5 (36)
- Rates and Fees1.3 (11)
Retail Superannuation FundsIOOF
Latest review: I had my funds within 2 days of receiving the approval from the ATO. IOOF made sure it was processed quickly and had great communication and the wait time on the phone was shorter than my
- Review Summary
- Transparency 1.6 (7)
- Customer Service1.5 (8)
- Rates and Fees1.6 (5)