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23 questions from our users
Manishasked
I have taken an budget insurance cover for 600 for an year for an applicant. Incase, the applicant wants to flyback within 6 months or so and i want to cancel my insurance. Will the rest of the amount be refunded back to me?
Thanks,
Manish
1 answer
Allianz PartnersAllianz Global Assistance
Hi, more information about OVHC refunds here - https://allianzassistancehealth.com.au/en/helpcentre/ovhc/
Nicoleasked
Hi, I bought ovhc budget visitor(hospital only) plan and admitted to emergency, was told to pay $550 deposit for administration. I then received a tax invoice amounted to $1200, where $650 is the owing amount. How can I claim the $550 back? from hospital or your side? Hope to hear from you soon. Thanks
1 answer
Allianz PartnersAllianz Global Assistance
Hi Nicole, in accordance with our policy rules and PDS - “If you hold Budget visitors policy and your attendance at an accident and emergency department does not lead to in-patient admission, no cover is provided under your policy for any costs charged for your accident and emergency attendance”. You are welcome to submit the claim for review and assessment, however you may not receive a reimbursement. Regards, Anthony.
gregasked
Hi. Just a bought a OVHC insurance, can we do refund on it? Not needed anymore by the immigration since insurance are required only if they will stay for more than 3months. Change of plans the visitor will be here for a month.
1 answer
Allianz PartnersAllianz Global Assistance
Hi Greg, thanks for the comment. I'm not exactly sure, but if you follow the directions here: https://allianzassistancehealth.com.au/en/helpcentre/ovhc/ and contact details our team will be able to help you out. Regards, Anthony.
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