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rodcanberra
Great australia company with outstanding customer service
I the Brought AV1300 DIY kit and installed myself. Easy installation, took just over 3 hours to install a 2 outlet kit. we drilled though the frame work so all the pipping is inside the of the house rather than inside the cupboards. unit is great and adds value to my home if I decide to more on.
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MalGreater Melbourne (Outer), VIC
- 2 reviews
Happy Chappy
Brought and installed myself. Easy installation, Instructions are detailed and should not present any problems when doing the install. Unit is quite powerful and does a very thorough job of cleaning carpets and wooden floors with the appropriate tools.
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DavidSouth Yarra
- 5 reviews
Worst Product Even Worse Service
Installed several units into a development in Richmond, Vic. Never worked from installation. Zero suction. Refuse to fix problem even though it is a known problem from purchase! Waste of money! Do not buy!
2 comments
Sorry they were not working and are part of a legal matter with our builder that consumed our time and is part of a long list of defaults. But don't you worry yourself. We will find someone that did n... Read more
ot sell us the systems and they will fix the problem and will get all our future business!Similar opinion? Write a review on ieatwords.com.au!
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Ben WatersBateau Bay
- Verified customer
Aussie Vac have an amazing product
Simple installation, Quality materials and instructions made the Aussie Vac AV1300 Complete Kit easy to install under a couple of hours. Would recommend to anyone.
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Aussie Vac 1300 Complete Kit
Love my vac, bought the 1300 DYI complete kit so easy to install. The online store was very helpful in making sure I had the right size Vac for my home. Would recommend it to everyone.
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Simon GMelbourne
Av 1300 ducted vac
Great vacuum cleaner, easy to use quiet and all in a neat and tidy unit. Staff at Aussie vac were pleasant to deal with next day delivery.
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Professional Service
What a great local service! Andrew was more than happy to help with specific needs and customising my job. As a professional builder it was a pleasure dealing with AussieVac!
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DavidMalua Bay
Very good service
I was replacing a Valet vacuum unit that had burnt out twice and was out of warranty. Andrew at Aussievac was great to deal with. I would recommend them to anyone wanting to upgrade or buy new.
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Great sales help and service
I was researching ducted vacuum systems and discovered the hide a hose system. Aussie Vac were in the process of introducing it to their sales and were only too keen to help me select the right products and discuss the installation. Sales was made easy.
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Excellent service
Excellent phone service. Nothing was too much trouble. Easy to order online and over the phone. Goods arrived on time. AV1700 has excellent suction, even better than the twin motor Valet it replaced.
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Rinie Klasen
- 4 reviews
Great Service and excellent online web site
Web site listed the items available in easy to select format, pricing was clear and completing an order was simple.
Order was delivered interstate within two days which is amazing service to say the least. Highly recommended
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So easy even got the kids doing vacuuming their rooms
Prompt delivery of product, easy to install yourself. And really has great suction. I would recommend this product to anyone. Kids even use it.
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Kirsty THorsham
- Verified customer
Fabulous products & terrific service!
Such incredible products & professional service. A follow up call to confirm my order & postage was well received. Highly recommended. Would not hesitate to purchase again!
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Awesome fast service
Great service and very fast delivery. We were guided by AussieVac through the online setup which was very easy to use and order. We will be recommending and using these systems in our new homes.
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DaveMelbourne
- Verified customer
Great Product, helpful staff & quick delivery
Staff were very helpful and provided great advise will all products, especially when selecting a vacuum unit as I'm a DIYer. Purchasing from the AussieVac website was easy and delivery was very fast.
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Excellent & Easy
I found the staff especially helpful over the phone then equally easy was ordering website. Free freight door to door in short time.
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An excellent product
Very easy to install and to use I have just replaced a 30+ years old unit which was still running with a new one.
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Excellent service & fast delivery
I called before purchasing and the staff were very helpful ensuring that I was buying the correct unit for its application, the item was ordered on the Friday morning and delivered on the Monday.
The product is great, it is a lot more powerful than expected. It was easy to swap over with the old unit we had, the staff ensured all the parts required to swap over were included in the purchase.
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Excellent customer service
Ben came out and serviced our 30-year-old system. He was polite, punctual and explained things really well. Would not hesitate to use Aussie Vac for servicing and we will definitely buy our next unit from then when ours dies.
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Andrew
- 2 reviews
- 2 likes
Brilliant Service and an Excellent Product !!!!!!! Well Done!
I researched Ducted Vacuum systems for about 30 days and could not fault the Aussie Vac product. Too good to be true I kept on looking for another product to prove me wrong. I ended up purchasing the AV1700 Ducted system with 1 x 9m hose kit, 1 x 10 meter hose kit, 1 x Can Vac and 1 x garage shop car clean vac kit. The quality of this unit is amazing. I am truly impressed and would recommend Aussie Vac to anyone looking at buying a whole of home ducted Vacuum system. Thank you Andrew for your help, advice and guidance.
regards,
Andrew
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Andrew J.AussieVac
Hi David, as you know our records show these vacuums were tested and working perfectly when installed almost 2 years ago. We came on-site around two months after installation to supply additional parts and the vacuums were still working perfectly.