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Bedshed VIC, Northland
EllieGreater Melbourne (Inner), VIC
- 4 reviews
Disappointing after sales service
Purchased a mattress at the Northland store. While the purchase was easy and efficient purchase and delivery was within the week, I got a very limited response to the concern I raised with them once I was using it. Wish I'd gone elsewhere.
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CosimoHappy valley
- 2 reviews
- 4 likes
Disappointed and cheated
I told customer service lady, have a budget $2000 for a brand new bed, base and matress, after an hour off choosing the bed, I ask the customer srevive lady what is your best price, we settle on the price, she wrote out the docket and paid for it,never thought any off it, when my bother in law delivered the bed for me all I got was a mattress.the next day I rang the customer service and spoke to the lady that sold me the bed and I ask her, where is my base, her response was check your invoice in an aggressive manner,l told her don't take that...Read more
tone with me,l said to her when did I say l was after a mattress,what she had done was on the invoice she wrote mattresses only,and to resolve the problem was l had to pay more money for the base, so then I spoke to the manager of the the store, and she spoke to the lady and the manger came back with we can sell you the base at half price, at this stage was very angry, l had threatened l take it further fair trade and she didn't care so I asked for the head office number in W A spoke to reception and I had to tell her the story all over again and she would write out and email the state manger. And that was 3 weeks ago.Similar opinion? Write a review on ieatwords.com.au!
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Sorry, there are no questions about Bedshed VIC, Northland but you can read 2 questions about Bedshed.
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