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TonyGreater Melbourne (Inner), VIC
- Verified customer
Very happy with the price.
First time ive used budget direct for travel insurance and it want be the last, easy to use and had no problem with it. I also have my car insurance with them for many years...... Thanks BD
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Can’t live without it
It doesn’t cover sickness for my son so we change flights even if we have a letter from a doctor. We are thankful that he got better and we proceeeded as planned
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Basic overseas travel with cruise
Good value Very easy to set up over phone thus was the first time I have used your company aaa aaa a a a axx xx s a a a
1 comment
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Terry leeSydney, NSW
Great Last Minute
Just needed Travel Insurance and needed something quick. This was the cheapest giving me what I needed. Would recommend to my family and Friends. Hopefully will not need it, holiday
1 comment
Budget Direct A.Budget Direct
Thank you for your review Terry. We are glad to hear that the process was simple and suitable cover for your travel needs, as this is our aim. We wish you a happy and safe travel!
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Great price for last minute!
It was fantastic to find a great price at the last minute, just before we were about to board our plane! We found it in less than 5minutes! Thanks Budget Direct!
1 comment
Budget Direct A.Budget Direct
Hi MAD, thank you for your review. We are happy that you found our travel insurance affordable and able to purchase last minute before departing on your trip. Our aim is to provide a competitive ... Read more
price and an easy process to purchase and get you covered on your journey.Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
Awesome prompt service
Great value at a very good rate for comprehensive insurance, very prompt service as it was the first time user.
Will definitely use in future and broadcast to friends, thank you.
1 comment
Budget Direct A.Budget Direct
Hi Peter, thank you for choosing Budget Direct to cover you on your trip. It is great to hear that you found the service prompt and a competitive price. Our aim is to provide a good customer service from purchasing to claim.
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The reviewer stated that an incentive was offered for this review
JodieMurray Region, NSW
Purchase was very simple, good comprehensive cover and very good price.
Fortunately I had no need to make a claim! This is the first time i used budget direct for travel insurance and would purchase again as it was very simple.
1 comment
Budget D.Budget Direct
Hi Jodie, thank you for sharing your experience. We are happy to hear that your travel went well and that you found purchasing the insurance simple.
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Good value
It was quick and easy to purchase, good variety of options and reasonably good value. Always hard to really review insurance though, since I didn't need to make a claim.
1 comment
Budget D.Budget Direct
HI MEA, we appreciate you for providing your feedback. Our aim is to make the purchasing of Budget Direct Travel Insurance seamless process at a competitive price and we are glad you have had this experience.
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Low cost travel insurance
Policy was good value
Haven’t lodged a claim, so no feedback on that
First time using the company
Chose this company base on low cost. Our risks were low - we used a large airline & going to the UK, with reciprocal health care arrangement.
1 comment
Budget D.Budget Direct
Thank you for your review Kevin. We appreciate you choosing Budget Direct to protect you on your Travel to the UK and found our price competitive for your travel needs. Wishing you happy and safe travels.
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AlexSydney
- Verified customer
We had a save feeling for a good price.
We had a look at the T&Cs which seemed to be reasonable and got a good feeling for the price we paid. The online platform was easy to navigate. Fortunately, we haven't had a claim so can't say anything about this process. Overall it has been a good experience.
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- Verified customer
It's All in The Name. Budget! Emergency Number Wasn't Working
Needed to be admitted to hospital but the emergency number was not working. I was severely sick on 3 different antibiotics, in a hotel room on my own, during Christmas eve and when I was attempting to call their emergency number so that I can be admitted to hospital, their emergency health line was not working! I would call one number and it would tell me to use another. I had to cut my 3 month travel plan down to 10 days. The doctor said I was even at risk of death. All thanks to BUDGET direct.
2 comments
All I received claim for was for the medicines I purchased, and not through the absolute hell they put me through. DO NOT GO WITH THIS COMPANY.
Budget D.Budget Direct
Hi Nas, I appreciate you taking the time to leave your feedback. I understand that this may have occurred awhile ago, but if you would like to discuss your feedback with our Customer Service Leader, p... Read more
lease send your contact details to [email protected] and we will be in touch as a priority. AlysseSimilar opinion? Write a review on ieatwords.com.au!
Questions & Answers
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Budget Direct A.Budget Direct
Hi Dale, thank you for taking the time to write this review. We are glad that you chose budget direct to protect you on your journey and that setting up the insurance was easy. Hope you have a wonderful trip!