Being over 70 other companies quoted ridiculous prices, so when I went to my private medical insurer, I was so surprised at the comprehensive cover, and the difference in price was extraordinary. We are in pretty good health for our ages, and will be travelling again next year. thank you for not considering us a burden because of our age!
Jan Billett

Taking out my travel insurance for my just completed trip was easy and efficient through Bupa. Fortunately I did not need to make a claim. I will re-assess after my next trip overseas in August.

I was very happy with my travel insurance the cost & also the assistance I received in setting up the travel insurance. The lady was so helpful as I have previously had breast cancer & I also a Diabetic. But fortunately I did not require assistance while overseas. I will certainly use Bupa again for travel insurance

Great value. Walked into BUPA Office and completed within 10 mins. Covered everything and better than other insurances. Didn't need to use it but it was great to know we were covered by our Health Fund.

Fantastic Customer service. My Travle Insurance policy was set up within 15 minutes. The lady explained how the insurance worked, what it did and didn't cover and I was able to make payment in my prefered method..

I am a suffer of MND. Disclosing this when setting up insurance did not pose a problem so I left Australia for China insured and with peace of mind. Easy to set up and great value for money.

The policy was good value for money, covered all areas that we required for our trip, easy to set up with Bupa and the customer service officer knewcwhat she was talking about.

The policy was easy to set up (as you would expect) but I did not have a claim which would allow for a more meaningful evaluation, therefore, I gave it 3 stars.

We did not need to use our travel insurance in our 3 weeks away which was wonderful. As we are a mature couple we believe it is a must have when traveling abroad.

I travelled to Thailand for 18 days. Bupa Travel Insurance representative explained the overall insurance for my needs, with excess explained, as most insurance do have an excess.

Thankfully I did not get sick, but my friend did, and he was covered by his own insurance which of course I forced him to take out. On the last leg of the travel, he got food poisoning in Bangkok, and had to be hospitalised.

Thank you Bupa, and I always take our travel insurance when I am travelling.

As a Bupa (previously other names), customer for over 40 years I gave 5 star rating for them as I found their staff very clear, professional, concise and taking the time to fully explain most, if not every thing in the policy. I found it excellent value for money and very easy to arrange.
AS for CGU I cannot attest to their practices regarding claims as I/We have not needed to make a claim. Will continue to use Bupa until negative experience has been had.
Thanks Bupa at the very least.

I bought a travel insurance for traveling overseas Jan 2017. The insurance policy was covering different things including Overseas Dental with $200 excess, I had an emergency situation with too much pain and had to fix it just to avoid pain to come back Australia, I claimed and they said we only pay for accidents or in some situation like someone punch in your face !!! why someone should punch in my face and I need to insure myself for punch? Í travelled almost 40 countries for wildlife photography which most of them are dangerous and never someone punched me. What do you mean?

Excellent and clear information on cover for pre-existing (bulged disc in back). Easy process after speaking with many other insurers. It did help that we had been with BUPA for some 12 years!

Booked travel insurance for domestic travel. Agent went to jail for fraud after we had paid our deposit. We thought great we have insurance. BUT NO they wriggled and wormed their way out of paying for our lost deposit. Underwritten by CGU Insurance. Biggest waste of money save your money. Not very helpful at all. Would not go through them again. Took 6 months of fighting with them and taking it to the Odbudsman for them to wriggle out on a very hidden clause in the PDF.

We had a bag stolen in South America which was very stressful. We submitted the required information and Bupa resolved the claim within a couple of days - we were very pleased.

I had multiple questions for the customer service representative before I purchased my travel insurance. The gentleman I spoke with was very helpful, patient, professional and explained everything to my satisfaction. My packet arrived in the mail in a just a few days, but they also sent me the info via email so I could also download the electronic packet if I so chose. I thought this was a great idea, that way I had the tangible packet as well as on my email, just in case something happened to one or the other. Luckily I didn't have to file a claim, but it really gave me peace of mind knowing that Bupa staff would have been just as quick and professional with it as they were when I made my purchase. I would highly recommend them!

Happy with easy set-up and value,as members of Bopa health cover we trusted this policy. Now my daughter just went overseas and again we got travel insurance for her and friend. Nice to receive the welcome back email. Happy customer. So far, so good. Grace.

It was good value and easy to setup. Customer Support was pretty good however I still think you have to provide far too much medical information that is a double up. eg both specialist report, GP report and then another form.

BUPA Travel Insurance was easy to obtain with the benefits and limitations well explained in the policy document. Changes were easy to implement and the whole process concise and extremely good value.