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Reviews

3.8

220 reviews
5
(115)
4
(43)
3
(5)
2
(12)
1
(45)
  • Value for Money
    3.9 (64)
  • Transparency
    4.0 (58)
  • Customer Service
    4.0 (64)
  • Booking Process
    4.2 (59)
  • Vehicle Condition
    3.6 (60)
  • Received Booked Vehicle
    • Yes (44)
    • No, I received a worse vehicle (9)
    • No, I received a better vehicle (6)
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Reviewer Photos & Videos

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Best for value, reliability

published

I arrived at the location a hour before pickup time, staff member was eating his breakfast, he got me on the road before my pickup time, at drop off I left some cash in the van and was called immediately.
Haven’t received bond payment but I was told when paid it takes two weeks.
The vehicle was as advertised, older but reliable, enough power to pass, easy to park, perfect sunrises to wake up too and sunsets to wind down.
I rent motor homes every year and three times this year, I have tried, Let’s go never again, Brits okay, and Apollo okay

Richo

RichoSydney, NSW

  • 2 reviews

Horrible company

published

I don't know where to start, it is hard to believe such a horrible company exists in Australia in a highly competitive environment. The staff there could be the rudest staff I have dealt with, and we spoke to multiple staff there.

Hidden fees are abundant, we had unexplained charges on our credit card that they are refusing to refund, they cheat you on the amount of days (i.e. pickup Tuesday at 10.00 am and return at 9.00 am the next day is apparently 2 days rather than 1 according to this company).



This company seems to be going out of their way to be rude and deceptive and I strongly recommend using another company. Use Britz, Travellers Autobahn or literally anyone else.

  • Verified customer

A perfect journey with a perfect partner!

published
  • +1
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Road Trip 2022

published

Great friendly customer service
Traveled from Victoria to Gold Coast along the NSW Coast the campervan didn’t miss a beat, easy to drive & fully stocked with everything you need for your perfect adventure Would recommend to anyone who just wants to get away & do their own thing .

John B Stone

John B StoneGreater Melbourne (Inner), VIC

  • Verified customer

No Stress Travel

published

We travelled from Townsville to Mt Isa and back in a Camperman van (High Top Juliette - 3 Birth) I'm 195cm so wasn't sure how comfortable it would be. Not a problem. In fact everything was easy. Transport from the airport to the depot was arranged, our plane was delayed and Townsville depot accommodated us. Explanations were straightforward, bedding, utensils, cooking gear, everything we needed for a week's holiday was included. The vehicle was faultless and drove easily. In all a stress free getaway.

Great trip!

published

Did a basic 3 day trip Brissie to sydney. Customer service at both ends was very good. Vehicle was fine. A minor hitch when fuel dockets weren't sent to head office but was rectified after a week. Will use Camperman again if I need a road trip.

Camperman campers

published

Was a good strait forward experience hiring and all staff are friendly. The van was good but the drivers area is a bit cosy if your heavy set person but all in it was a really good affordable experiance

  • Verified customer

Great Budget Campervan

published

We rented the 5 berth shower campervan, it was very well equipped with everything was wrapped up clean ready for us to use. The van was reliable, comfortable and fun to drive.
The staff were friendly yet professional, knowledgeable and helpful. We drove away happy with our choice and had a fantastic road trip!

Excellent camping experience!

published

This van was perfect for our trip up the Queensland coast. It had everything we needed to make our trip enjoyable. The guys at cairns office were awesome. It was exactly what I was expecting.

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Wonderful 10 night Campervan experience from Gold Coast.

published

We recently had our first ever Campervanning experience and picked up/dropped of from Gold Coast Depot. Daniel was extremely friendly and helpful, ensuring we knew everything we needed to know before we hit the road. The vehicle was upgraded to Shower/Toilet model which was a wonderful surprise and it was fully equipped with everything we needed. We had a seamless experience with Camperman and would certainly recommend without question. Our bond was refunded within days of drop off, as promised by Daniel. Overall, a great experience.

A great 8 nights!

published

We had 8 nights recently touring around North Queensland. Everything from booking to drop off was smooth and professional. The van itself contained everything W needed for our trip. It was clean and reliable. Overall could not have been happier!

Great first time experience in a 3 berth camper van.

published
Ross Edwards

Ross EdwardsRichmond-Tweed, NSW

  • Verified customer

The best camper van for our 7500 trip to Alice and back to Casuarina NSW.

published

The staff were very friendly and helpful and we found the Toyota long wheel base with shower and toilet perfect fir the 2 of us for the 4 week journey. Very reliable and comfortable vehicle.

  • +1
  • Verified customer

Good if you're not expecting a brand new luxury van

published

A great roady...

published
  • +1
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Perfect vehicle for a couple on the road!

published

This was our first experience with a camper van and the Juliet 3 was perfect for our needs.
We drove from the Gold Coast to just beyond Cairns and back. Being a higher vehicle, than what we were used to, meant it caught the wind somewhat out on the open road, but it handled better at slightly lower speeds.
We were given a comprehensive overview of the van before departing. All the additional items we expected to be included were there. The handling of the booking process, pick-up and return was efficient.
The only drawback we found was the electric plug which fitted into power points at camping grounds but not into domestic power points when we stopped over at a friend's place.

Calvin Y.

Calvin Y.Greater Melbourne (Outer), VIC

Perfect trip!

published

Good customer services. However is an old van and high mileage but the maintenance is good. I meet the alternator problem on second day also is long weekends holidays but they still help me fix it the next day so that I can continue my journey. I have return trip from Melbourne to Uluru. They also return me the bond and accommodation fees that delay my trip. I definitely will hire their van again and recommend to my friends.

Colin Spann

Colin SpannSydney, NSW

Great experience and friendly staff

published

Had a great time, vehicle was clean and checked over at pick up. Everything was explained and the vehicle didn’t miss a beat. The staff were very friendly and helpful. Couldn’t ask for better service and assistance from the team at Camperman. Thank you and I will definitely be back.

  • Verified customer

Very satisfied

published

Amazing HoneyMoon

published

Had an amazing honey moon with my wife using one these Campervans!! DID NOT MISS A BEAT!! The vehicle was packed and cleaned inside and out!! We were so happy to find out that everything we needed. We practically just had to bring ourselves! Loved it so much! Not to mention we only had to pay a bond of $500!! Other companies are ridiculous even asking us to pay $3000 which is far too much for a young couple travelling. We have hired with many campervan companies and this is by far the best company! Would definitely recommend this company to anyone looking to get away.

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Questions & Answers

Asta

Astaasked

How old are your campervans in average and with how many milage (paradise shower/ toilet)?

1 answer
UKtraveller
UKtraveller

The vehicles are old with very high mileage. According to their advertising the vans are 2006-2012 so don't expect a new and modern van because you won't get one!

Get an answer from our members and Camperman Australia representatives

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