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Reviews

2.0

61 reviews
5
(11)
4
(5)
3
(1)
2
(1)
1
(43)
  • Sender or ReceiverSender (71%) · Receiver (29%)
  • Delivery Time
    • Unacceptably Late (4)
    • Never Collected (3)
    • On Time (3)
    • Late (2)
    • Early (1)
  • Delivery Arrived in Good ConditionYes (86%) · No (14%)
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Holly

HollySouth East Queensland, QLD

Terrible communication and doesn’t pay

published

Did a job for them over 6 weeks ago and have not been paid $150 . [name removed] is now ignoring messages and calls . I’m sure this company isn’t doing well and that’s what they deserve!

The only people who have rated this place are fake contacts, I hope this business goes bankrupt and they are all charged with fraud . Looks like a complete waste of time and money from previous reviews . Don't waste your time !

Sender or ReceiverSender
Delivery TimeNever Collected
Shipping TypeDomestic
Zero O.

Zero O.

  • 2 reviews

Bad guys rip off their employees

published
Sender or ReceiverSender
Delivery TimeNever Collected
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
See all answers
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Ross N.

Ross N.Perth, WA

Absolutely not professional

published

Always late, bad service and loads of over charging. They offer a great deal to get you in. Than, when you receive the first invoice, the surprises come. They break the deal made before without consultation you.

Sender or ReceiverReceiver
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nikki c.

nikki c.Greater Melbourne (Outer), VIC

  • 3 reviews

Worst Same Day Service Courier Company

published

I dont know how this company is still operating! We offer same day service to our customer but due to this courier company its not being met! I am totally disgusted in the way they run this service and their customer support is useless!

Sender or ReceiverSender
Delivery TimeUnacceptably Late
Shipping TypeDomestic

Great Service

published

We have been dealing with Capital Transport for more than 10 years now.
My account Manager, Justin Cross is a fantastic guy, always going above and beyond to ensure the service is of the highest possible quality.
The drivers are punctual, efficient and very easy to deal with, which is exactly what is required
Looking forward to many more years of working together!!!
Andy McMannis
Aust. Plastic Profiles

Sender or ReceiverSender
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers

COURIER PICK UPS

published

Account manager Justin Cross
Justin is very helpful and always willing to sort out any queries / issues that may arise. Pops in or calls to make appointment to see me and check everything is going well.
Most jobs picked up in a timely manner, a few take longer to be allocated but are delivered on time.

Bob Haslam Engineering

Sender or ReceiverSender
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers
Mac Steer

Mac Steer

  • 5 reviews

How are you even still in business?

published

Had one of the worst experiences with a courier to date with this lot.
They were late, driver and their customer service did not seem to know what was going on when I questioned them.
During the unload, was told by the driver that his office tells the drivers to not help unload trucks.
Load of absolute rubbish.
Will boycott due to the poor customer experience.

Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
Willie Nelson

Willie NelsonSydney, NSW

  • 2 reviews
  • 4 likes

Unreliable, Disorganised, Shameless Lying

published
Sender or ReceiverReceiver
Delivery TimeNever Collected
Shipping TypeDomestic

captital transport/ comet divison

published

Excellent service, constant updates provided so i know know where my parcels are.
tracking system excellent, can send my customer real time information.
Far better than starcktrack's sameday courier service. Capital have been very reliable.

Sender or ReceiverSender
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers
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Ritaa

RitaaSydney

  • 3 reviews
  • 3 likes

Unreliable, overcharges

published

Beware of capital transport they give you a price and charge you triple - worst experience ever you would much rather go to Civic Transport or Jet Couriers. They have charged me $60.00 for waiting, how appalling.

Sender or ReceiverSender
Delivery TimeLate
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers

lost baggage perth airport

published

Baggage delayed by Emirates so did not arrive at Perth airport when my flight did. Was informed my baggage would arrive the next day at around 9.oo pm. On following up on this information I spoke to an extremely rude gentleman from Melbourne who said my baggage could arrive at 1.00 am on Tuesday morning at my house. When it was pointed out to the gentleman that it was early in the morning he was unconcerned and said I would have to stay awake. Not a way to run a business I believe and to think someone should stay awake until after midnight is unbelievable. I was also told to contact Emirates as they only followed instructions. One cannot believe this lack of customer service. Tracking information and ability appears to be unavailable.

Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeInternational
Sam

SamGreater Melbourne (Outer), VIC

Highly appreciated with to Mr Kevin Duong

published

Kevin is such great person I met in Melbourne. He helps me a lot with good points, guide me, teach me how to balance between Truck and Van to insure I will go through to right direction. 100% support you Mr Kevin Duong . Wish you all the best . Sam thanks

Sender or ReceiverSender
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers
2 comments
Sam
Sam
Sam
Sam

The reviewer stated that an incentive was offered for this review

Andrew M

Andrew MVictoria

Lying and Overcharging

published

Probably the worst experience I've ever had with a transport company. Not only did they send the wrong vehicle for the pick up they also charged me $130 over the quoted price after the pushy rep convinced me to give them a shot. I'm going to stick with Jet Couriers.

Sender or ReceiverSender
Delivery TimeLate
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers
Trucker Jones

Trucker JonesSouth East Queensland, QLD

Avoid employment with this company at all costs

published
Sender or ReceiverSender
Delivery TimeUnacceptably Late
Shipping TypeDomestic
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Disgusting, negligent, sleazy and disrespectful

published
Sender or Receiver1000
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Kathygordon

KathygordonMelbourne

Patient and Polite!

published

I had a package delivered by Capital Transport and they were great! When the driver called me to say he would be 10 minuets, I wasn't home, however the driver stayed and waited for me to get back home and was extremely patient and polite. Such a great service! Thankyou Capital Transport!

Sender or ReceiverReceiver

Avoid working for them

published

This company doesn’t pay its drivers.That is why they never keep a driver more than 3 weeks.3 weeks is when they 1st get paid.Then the run for their lives.This company will run out of suckers to work for them sooner or later

Sender or ReceiverDriver

Always over charge

published

When book a job show $89 plus fuel. Got bill cost $190. happen many times. Driver try make longer pick up time. He walk away for 30 min then charge over time.

Sender or ReceiverSender
Jason

JasonSydney

Overcharging for poor service, shoddy equipment and unsafe practices

published

These guys turned up with leaking trucks and broken equipment that couldn't do the job we booked them for then charged us a ridiculous amount. We will never again use Capital Transport

Sender or ReceiverSender
Manager

ManagerBrisbane

Sales Harassment

published

Our company has been harassed by different members of the sales team. Multiple calls and a visit when we have told them we are not interested and to stop calling. We will never use this company due to their rudeness and lack of respect.

Sender or Receiver$100,000 PA
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Questions & Answers

Huggy Bear S

Huggy Bear Sasked

why do they split the pays in half?

No answers
Bizzy

Bizzyasked

Are they good to work for in Western Australia?

1 answer
John sayer
John sayer

Yep, they are very good and efficient

Get an answer from our members

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