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- Verified customer
Integrity and Honesty- Builders I would recommend
Building a home as a single person can be difficult. There are many complicated processes and big decisions to make.
This is my second home that I have built with Casaview, and choosing Casaview was the best decision I made, the build was managed well and I was supported in every process each step of the way.
The quality of the workmanship and final product is fantastic as they are meticulous in their work and have high quality finishes.
There were no issues throughout the build and handover was on time. We also managed to stay in budget....Read more
Casaview’s commitment to the client goes above and beyond. They are committed to ensuring the client is happy with the final product. Their kindness, compassion and integrity can not go unnoticed. I deal with a number of people and companies on a daily basis and Casaview’s honesty, transparency and professionalism when dealing with clients should be commended.
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Amela LSydney Surrounds, NSW
- 3 reviews
- Verified customer
Great service however their contractors aren't the best.
Review Update - Casaview and Brindabella kitchen were very reactive and apologetic when they found out what had happened to me. According to Brindabella and Casaview, they had paid someone from Polytech to come out to fix up my doors and they had assumed that the doors were fixed. I have to say that I have communicated previously with polytech and their customer service is lack-lustre at best. It wouldn't surprise me if they do not follow through on warranty.
In terms of Casaview, I have to say I was impressed with their dedication at fixin...Read more
g the matter at hand. Furthermore, as a result of my issues, they have advised me that they have changed their internal monitoring process when it comes to warranty. Brindabella has advised me that they too are changing their internal processes. My new doors got put in today, they are better than the last doors,however, there are still some scratches for which I believe nothing can be done. These scratches are more visible to me I suppose due to my height (as I can see more looking up) My worry is more about the bubbling occurring again, Casaview and Brindabella have assured me that the bubbling is rare and if it were to happen again they would replace the doors immediately. Overall, I hadn't expected the response I got from Casaview and it was quite pleasant to see how seriously they take customer dissatisfaction. _____________________________________________________________________________________________________________Similar opinion? Write a review on ieatwords.com.au!
SonSydney
- 2 reviews
- 1 like
- Verified customer
Great experience from start to finish
We are extremely happy with our Casaview home. Although it was not standard and we had made amendments, Casaview had a transparent and clear process and were able to communicate to us along the entire building process. Their quality of work and the dedication by their contractors was second to none. They have a great team and it really shows in the end product. If you are after a quality build and a smooth process, then I would definetly look at Casaview.
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jacSydney
Up front with everything.
Wish to thank all the staff at Casaview Homes. My tender price was exactly what I was looking for with everything listed and without any hidden cost. The building process is very confusing at the best of times, Casaview put our minds at ease with letting us know what was needed to start building our new home from when we were needed to choose colours to lodging plans at Council. They have been up front about everything and answered every question we had without hesitation. My plans have just been lodged into Council and I am so excited for...Read more
the next stage to start seeing my dream home being built. With the high standard of excellent from all the staff so far and the quality of work seen in their display homes I know that I will not need to worry during the building stage and looking forward to moving in our new home. I would recommend Casaview Homes to anyone. Thank you again for making the process stress free.Similar opinion? Write a review on ieatwords.com.au!
middleto grangensw, 2171
This is what i expected
After visiting many other builders we checked out casaview homes and met [name removed].
He asked us what we required and worked out a home and a land package. Unlike other builders, Casaview was very specific about what their inclusions were in details that other builders didn't offer. [name removed] was so helpful, that he had also outlined each process that will take place and when they will take place during construction.
The staff at head office were informative and helpful and the building process went smoothly as
well.The sit...Read more
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Mario & LucyHarrigiton grove
Building our second home with Casaview Homes
To [names removed]
Thankyou so much for all your professional help and service in building our New home in Harrington Grove . As you know we built with you 12 years ago with minimal stress hence this is why we decided to come back 2nd time round . To [names removed] we cant thank you enough for this wonderful custom design house you designed for us even though we made many changes not once did you differ we thank you for that. To [names removed] our site supervisor your knowledge in the building industry is impeccable once again you have made...Read more
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OK
There was no follow-up call to ask why we didn't proceed. Their basic sales tool,their website,has barely been touched been updated and their pricing was non-competitive. They not appearing to be customer-focussed and are not the builder I'd chose.
Their standard finish as displayed was that little bit better than other project builders.
Not one of the large project builders rife with delays.
Liked the Mt Annan sales person.
Was happy with a plan and paid for a tender. After being quoted to add an alfresco of approx 3x5m at $20k,compared t...Read more
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Cannot ask for anything more
I just received my keys last week to my home in Middleton Grange (Park Bridge). Casaview was awesome. Lucky I didn’t pick any other builder there, as I’ve seen and heard some dreadful stories in the estate.
From their construction manager, to their architects & management team they didn’t disappoint. They were always in contact with me and giving me updates during the course of construction which didn’t leave any surprises at the end. Their pricing for upgrades were very affordable. I couldn’t even find cheaper if I was to buy the appliances...Read more
or fittings myself on the internet. The quality of the home was second to none. I've build about 4 homes in the past from scratch and I must say I'm not picking anyone else but Casaview going forward. From the brick work, painting and inclusions I cannot be any happier. Thank you guys, you’ve made me proud to call my house a home. Thanks also for the Casaview pack you gave us, lots of goodies. Keep up the good work. great communication, good value, quality second to noneSimilar opinion? Write a review on ieatwords.com.au!
Dac LamAU
No headaches and very easy to work with
If you ever thought it would be too difficult to build a home, give Casaview a buzz. This is the first home we built and were extremley cautious of building with anyone given the horror stories you hear. Feedback from residents in our estate (Park Bridge) say Casaview is the way to go if you want quality. It may be a little more expensive, but it includes so much more that when you do the sums you'll pay the difference with another builder in upgrades anyway. Unlike other builders who have fantastic display homes and advertise the price based o...Read more
n bare minimum options, the Casaview display home is almost exactly what you would expect for what you pay. The entire experience has been enjoyable. From the design of the house, colour schemes, fictures, optional extras. Casaview said it exactly as it is. No hard sell and no BS. What ever they said, they did it. I would recommend them to anyone and if I ever needed another house built, there are no alternatives. Friendly and easy to deal with. Gave you all options prior to you making a decision. No hard sell. Very honest. Quick to reply to any issues. Reception don't answer the phone with their name.Similar opinion? Write a review on ieatwords.com.au!
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GardsabsAU
- 2 reviews
- 1 like
Fantastic builder
Casaview homes have been fantastic. From the initial sales person at Mt Annan who was bubbly, personable and had great ideas, through the initial draft stages with the architect who was very polite, helpful and responsive. Colour selection was a fun experience and the consultant went above and beyond more than once supplying photos of items etc. Pre-construction and variations were stress free and informative and delivered with an easy going style. Finally the construction with our Site Supervisor was so positive. He was very professional, alwa...Read more
ys responsive and abated any concerns we may have had. We found him to be right there and available for us throughout the entire build, which was wonderful. He was lovley. Our home was built very quickly 5.5 months, even with rain. Two months before our contract expired! Our home is beautiful. Not many companies can boast that their slogan really expresses their companies values but Casaview can, they certainly are “Building with Excellence”. We would recommend Casaview to anyone looking to build a new home. We love our new home, it's gorgeous! great inclusions, friendly staff, personable, can't think of any1 comment
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Good
I am very satisfied with the house at present and am really impressed with their work.I was glad I did not go to the builder I was initially thinking off and went with these guys.In future would definetly deal with them and would strongly recommend to others.I shall write more when it is finished.
Very friendly and accodating staff in the office - especially architect,Robert,Site engineer to name a few.Considering a few houses my friends have built they really think the workmanship is good and I am pleased with the way they are doing it.Heard a...Read more
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NJSCONSTAU
Good
From day one the service provide by the Casaview team far exceeded my every expectation. Some sales people from other project builders could barely be bothered lifting their butts off the chair behind the desk. The Casaview sales staff at Mt Annan display homes were most help full and promptly dealt with all me enquiries.
Then onto the tender process, I dealt directly with the company director - [name removed]. I sat down with him spoke about what I wanted to do with their design. He made some notes and two days later I had a accurate detaile...Read more
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MishraAU
- 2 reviews
- 2 likes
Good
Very happy with the final product. Actually they delivered better then expected and on time.
Sales person I dealt with was excellent, he did the tender presentation, so we were on the same wavelength thru-out. If there were anything missing he was on to it straight away. Head office staff were extremely helpfuland deligent and fortright.
Building supervisor was extremely helpful and polite. The company and its staff are to be commended for their effort. We picked up the key in December 2010 and were delighted with the finished product. We wer...Read more
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Questions & Answers
Dom Regoasked
Please contact Dominic Rego [contact detail removed]
New build at 34 Victoria St Malabar NSW
2 storey 4 bedroom rear lane double garage and granny flat.
Scope: Knock down existing fibro house and new build
DA approved plans by architect
Looking for a reliable competitive builder
Modern design with lightweight building materials
Aim to start building end of 2018
Please let me know if this fits your scope
[email address removed]
No answers
KSCRasked
I am building with this guys and I am going through a long waiting, currently bit grumppy with their delay. I signed home and landpackage, to start with they all very flexible, once the onctract is singed, I am being charged for simple varioations, any one with similar experience? any one is building near Kellyvillve, Schofields and RiverStone?
1 answer
I don't know of a builder that doesn't charge for changes/variations after tender signing. It's their way of making more money because when you vary any fitting, you are essentially rejecting their products which they got at a bargain price thus affecting their profitability. There is administrative cost as well as the cost of fitting something different to what they quoted you for - for instance glass splash back instead of tiled splash back. So, it is basically an industry standard.
Anneasked
Contemplating on going with Casaview to do our Knock down rebuild. Spoke to a sales guy in Kellyville and he gave us a very rough estimate. Said that we need to pay $1200 to get a proper tender and site inspection. Just wondering if anyone's done this and how close was their rough estimate to what the tender is. I'd hate to be given a tender amount with the same price as another well-known builder who usually provide this service for free.
2 answers
Doesnt sound right. They are trying to get you to commit with them.
In our experience, the tender price remained correct to the handover and we were even refunded $500 for the driveway because it turned out a few sqm smaller than quoted. The only thing we paid for in excess was things we altered and/or added post tender signing. Unlike many other builders, Casaview spends a fair bit of time giving you actual price of any extra fitting requested and not just estimates, hence the upfront fee (their estimator actually gets involved at this stage). We asked for certain things up front and these were quoted and built into the tender price.
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Gardsabs
Here is a 5 year update: Our home is still beautiful and very well made. The construction of our home was spot on. I would definitely build with Casaview again, should we ever think to do that. Great builder!