As of August 29th, 2022, CEVA Car Carrying in Australia is offering a monthly draw to win a $500 Fuel Card Gift. The winner is drawn monthly. Reviewers that had their review published in this period may have received this incentive. These reviews adhere to ieatwords’s Incentivised Customer Reviews Guidelines and may explain a spike in review numbers.
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Chris TurnerSouth East Queensland, QLD
- Verified customer
Perth to Brisbane delivered 1 week early!!!!
Was very pleased that our car arrived 8 days earlier than quoted, price was reasonable and the car arrived without any issues.
Tracking system could do with some improvement as the departure and arrival times were a bit all over the place.
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The reviewer stated that an incentive was offered for this review
MarkSouth East Queensland, QLD
Vehicle transport from Melbourne to Brisbane
I recently had a car transported from Melbourne to Brisbane. The online booking was simple to complete, the price very competitive and the service level was excellent. I was provided with an accurate schedule and CEVA called when the car arrived. I needed a vin number to allow me to register the car and the CEVA agent was happy to head out to the yard to take a few photos of the vehicle ID plates, saving me a long trip to collect the details in person. The car was washed on delivery and the staff where very friendly and accommodating to my needs. The car was delivered in perfect condition. The service was great all round.
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PaulMetropolitan Adelaide, SA
Gold Coast to Adelaide in no time flat!
Delivered my FPV in under a week from pick up! Kept up to date with the status on their live system, which was easy to use. Highly recommended and will certainly use again
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RossSouth East Queensland, QLD
- Verified customer
Great service
Tracking information was timely as promised. Vehicle arrived one day early and I was able to collect it that day. Office staff at Brisbane office was terrific. All online staff were very helpful.
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Pete GGreater Melbourne (Outer), VIC
- 2 reviews
CEVA Car Carrying 100 % Trust
The sales team were great in explaining options, the online chat and tracking were fantastic. The car arrived earlier than quoted and this was communicated all the time. The delivery driver went to the extra effort of coming up into some tight streets where I live so I could just walk down. Thoroughly recommend CEVA. I cant say enough thanks.
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Happy customerSouth East Queensland, QLD
Professional and prompt service
A professional service, quick and efficient that had my car picked up and delivered without incident. I would highly recommend them for car delivery interstate, especially during the state lockdown.
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I used to use TOLL but from now on I'll stick with CEVA
MY vehicle arrived 3 days before schedule, couldn't be happier.
I was informed immediately when the vehicle was received at the depot.
Staff were polite and efficient 10/10 5 stars all the way.
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Supreme Professionals
Had to get my goods organised for going to Darwin before the border closed.
On Saturday evening a staff member answered the phone and arranged everything. Incredible service.
The price was outstanding and everything arrived in Darwin in a perfect state.
Would recommend this company to everyone. Supreme professionals.
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Peter VandenbergPerth, WA
- Verified customer
Atrocious Service
It took over a month to send our new car from Melbourne to Perth? Extremely poor service when you are paying for a vehicle you cannot use. Upon contacting Ceva Logistics, several times, no answers were provided - shame on you! What happened to good, old-fashioned customer service? When the car eventually did arrive, the Activity Key was missing (worth $150.00) and Ceva will not honour the replacement of the said Activity Key - apparently the pictures from the Car Dealership were not enough evidence to confirm the key ever existed. At this time, with all that is going on in the world, this is BAD service!!!
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Excellent experience with CEVA
Ceva were very good to deal with. A great price and excellent service. I have sent several cars up from Melbourne to Brisbane with Ceva and all arrived in a timely manner and in perfect condition
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100 SeriesPerth, WA
Wouldnt choose to usr them again to transport a car.
Most stressful time of my life
- Tracking stopped working for a period of 2-3 days, extremely stressful.
- Vehicle report when dropped off at depo was so incorrect i thought it may have been for another car. How can someone be so incompetent at their job?
- 1x Set of Keys Stolen/lost and owners manual Stolen. After reading and researching about Ceva this is a common occurrence.
Car arrived few days late (not to bad)
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Steve HSouth Australia
Fantastic experience, excellent result
I used CEVA Logistics to transport our Mustang which was purchased from a collector in Darwin and transported to Adelaide. They handled the entire process expertly and efficiently. They nursed it with kid gloves and our appreciation goes to not only to the driver for getting it here in it's pristine condition but also to the service we received from Lisa at the depot in Adelaide. She stayed at work for a half hour giving us a chance to pick up the car before she closed off the depot. I wil always use CEVA from now onwards.
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Jon F.Perth, WA
Damaged vehicle and claims process ignored and fobbed me off. Damaged paint and ripped off brake line on $150k car.
Vehicle bought from Audi and was near new. Car driven onto truck and no damage noted, vehicle just had a service at Audi.
Vehicle driven onto the truck and tied down.
Went to collect the car and was told it had no brakes and to test drive it. Obviously I said no as it had no brakes.
Dashboard was lit up saying no brake fluid. I was then told I had to just get my own Uber home even though I confirmed collection was okay before collecting.
Vehicle arrived the next day with a bonnet chip and when inspected we found the tie down strap had snapp...Read more
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GunzxxGreater Melbourne (Metropolitan), VIC
- 2 reviews
Pathetic Service ...Takes ages to deliver...Do not use this Company to transport your vehicle.
Booking Number 8485707
Car was booked with them on 09/03/20, WA to Melbourne. After they picked up the car, it was just sitting in their WA depot until I contacted them couple of times to ship the car asap to Melbourne as I need the car by 20/03/20. After that they took action and Car arrived at Melbourne depot on 19/03/20.
So they a day to organize delivery to me which I specially requested for 20/03/20... But then they started making excuses to deliver my car on requested date. After that I contacted them and All they replied was "we have se...Read more
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Happy customerSouth East Queensland, QLD
Great service all round!
These guys were amazing to deal with all round! From the booking process, to the tracking of vechile online and delivery which was spot on time. Very happy with the service and price of Ceva, after being mucked around and abused by another car transport company who have stolen $1600 from us and won't communicate now. But just glad they didn't get our car. And glad we got these guys to do the job! Thank you again.
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Beware dont use this company. They are THEIVES and the truck arrives a week late
Do not use this company under any circumstance.
Firstly they promised to deliver my truck from Wingfield SA to Caringbah NSW on 6 March. After many phone calls and watching the tracking system my truck was delivered a week late.
Upon inspection the SIM card for the inbuilt Navigation system had been STOLEN.
Reported to CEVA and they have wiped there hands of the matter. Now in the hands of Fair Trading NSW
If you want to deal with a call centre based in the Philippines who dont understand our English and a load of theives then this company is ...Read more
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Benjamin B.Greater Melbourne (Metropolitan), VIC
CEVA, top class car transport QLD to VIC
What a fantastic experience very well priced I only paid $560 to transport my car from Brisbane to Melbourne, car was here in three days, fantastic experience, Highly recommend, five stars
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NevilleNorth-West & West coast, TAS
- Verified customer
Exceeded all my expectations
I nervously booked my very special car to carried from Brisbane to Melbourne on premium booking, there were floods and wild weather up north. My car arrived on time and when I flew to Melbourne to collect l found it tucked in a very large very clean shed,out of the weather and harms way. The staff were very courteous, friendly and helpful. Loved my CEVA experience.
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YINJIASydney, NSW
Good services
Very professional company, i drop the car depot in Sydney because i have some goods in the car, delivery to Darwin, and arriving earlier as schedule, no anything broken, all in good condition, tracking information shows arrive QLD first, then delivery to Darwin
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Great service, quicker than expected
Sending car from NT to VIC. Was easy to organise and car arrived a week earlier than expected which was nice. Also super useful being able to send a boot load.
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Questions & Answers
BargainBennoasked
If I am transporting a 65k luxury vehicle which is near new and being sold to me unregistered. Will the transport company be liable for damage caused to my car or do I have to take out my own transit insurance?
1 answer
Sean C.CEVA
Hello
Enjoy peace of mind when you choose CEVA to transport your vehicle anywhere in Australia. Our focus on transporting your vehicle safely and securely however, your vehicle will be protected against accidental loss or damage up to a value of $60,000 when you move your vehicle with us. If your vehicle market value is $65,000, please inform our friendly customer care agent on 132277 when quoting or booking.
Regards
Sean
Cynthiaasked
Hi, my car still says Planned To Depart FREMANTLE(WHF), WA 22/01/2020 and the date has passed?
CEVA Booking confirmation 5525667
Thanks Jason
No answers
Andrew H.asked
Hi, currently getting a Mercedes sent from Melbourne to Perth. Car was picked up wednesday 8/1 & delivered to Melbourne DOCKS/PORT 10/1.
I have studied all the shipping movements out of Melbourne since it got there & the only chance the car has of making it here by the CEVA delivery date (22/1) is if it on the Caribbean Highway - currently just left Adelaide for Perth. Can you please tell me if my car is on that ship or still sitting at the Melbourne Dock?
If its still at the Dock it wont make the 22/1 date as I can see there are no more car carriers from there to Perth for well over a week. The booking number is 5065667 THANKS
No answers
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