Return Claim MadeYes (24) · No (213)
Warranty Claim MadeYes (21) · No (208)
Product Quality
4.8 (240)
Customer Service
4.6 (243)
See the Best Electronics & Computing Shops in 2023 as rated by Australians on ieatwords.com.au.

Reviews

299 reviews
Jack
Jack

Great service, with very knowledgeable staff

Physical store

Staff were at the ready right from the start and our transaction went through a few iterations before it was finalised; with a few big changes that worked out for the better.

Definitely better than shopping online.

Greg
Greg South East Queensland, QLD · 68 posts
 · Verified

Top service, great staff, good communications

Physical store

I have purchased a few things over the years from Computer Alliance and have always found them to be great. Recent purchases via ebay were fast and well packed, their communications (in response to questions) were almost instantaneous.

David B.
David B. · 2 posts
 · Verified

Excellent store with great support and prices

Physical store

Bought a few things from here; memory cards, modems, etc. and prices are reasonable.
Been excellent each time and when there are any issues the customer support is brilliant.
Highly recommend them.



Craig
Craig Brisbane

Brilliant, helpful staff; great prices and a huge range

Physical store

Staff were extremely helpful, very patient and not pushy at all. We went in to get a school laptop for my daughter at what was one of the busiest times of year with the store full of customers. The staff took the time to sit down, work out would meet the requirements and showed us several options, and then left us to have a look. They were happy to come back over and answer questions, and worked to get us the rigjt laptop for the job required - they didnt try to push more expensive ones on to us, but came up with the best solution at a reasonable price. I bought a monitor for myself as well. 10/10 will be a return customer

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bill4017
bill4017 · 7 posts
 · Verified

Vive VR headset

Physical store
bill4017
bill4017 · 

I agree same issues with mine, also agree on 3D I like both but they have their problems,



bill4017
bill4017 · 

I just answered my own comment I did not look at the name.

jim
jim South East Queensland, QLD · 2 posts
 · Verified

grat store fantastic staff

Physical store

walked in asked for advice told exactly what i needed and sold same, that quick and friendly service what more could you ask for!

Peter C
Peter C

Computer Alliance - the store

Physical store

I have been dealing with Computer Alliance (CA) for a long time, as a retail customer. I find the staff to be knowledgeable and pleasant. My best example would be with my last computer, which I specified out, and built, having bought everything except the monitor from CA. On assembly, I found that the connectors for the case front to the m/bd were miles apart caused by the case design and m/bd layout. CA took over the almost-finished job and solved the problem for me free of charge.
I have never felt any reason to discontinue buying there, and thoroughly recommend the store.
No, I am not nor have I ever been a member of staff.

Paddy
Paddy

Great store with great people

Physical store

Excellent customer service and easy to communicate.
even though I was wondering around the store, the staff members were very approachable and easy to talk to.
I Would definitely come back to buy more electronics in the future.

Jaybee
Jaybee

Great store and products, sales staff very good to deal with.

Physical store

Walked in, was instantly excited seeing all the computer goodies, sales staff were great to deal with, I got what I wanted at a great price, thank you again Alex! However I did email a request for purchase/hardware swap and maintenance, and received back a response that didn't encourage me to proceed with the request. Hopefully things will work out better next time.

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Ben kirby
Ben kirby

Absolutely top computer store

Physical store

I am extremely happy with my purchase at computer alliance and the quality of product and the customer support i recieved for my custom build within minutes of the purchase. I will deffinetely be shopping hear from now on. The only thing i was dissapointed with was the lack of communication for cables i would need such as a dvi cable for the graphics card. But in all i love the computer.

Blake B
Blake B AU · 2 posts
 · Verified

Always a great store experience

Physical store

I had the pleasure of dealing with Alex at the Computer Alliance store for my new gaming laptop purchase. He provided a wealth of information and even opened a couple of laptops to show me the options available to me.
I will continue to shop at Computer Alliance as the service is second to none.

Niall
Niall Brisbane
 · Verified

Best computer store in and around Brisbane

Physical store

If the best store entails lowest prices and expert friendly advice than these guys have it all.
Brett was very informative and his colleagues were as equally helpful. I made the 50 min trip from Strathpine after visiting two other computer stores on the north side. Computer Alliance made my new laptop decision very easy, Brett was genuinely interested in helping me solve my computer needs. They have a great stock of current models. You will not see cheaper prices anywhere. There listed price is their best price so you don't have to waste time trying to get a better price. I saved over $400 buying $2000 dollars worth of computer gear compared to other stores. 5/5 Keep up the good work guys.

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inlander
inlander

Great store

Physical store

Top rate store i have used for well over 10 years. Great service by staff who know their products and great after sales service

Rrewwqf
Rrewwqf Brisbane

Great store

Physical store
Dom
Dom

Great store, great selection and great service

Physical store

Have been shopping with Computer Alliance for well over 10 years now. They have always had very competitive prices, been truthful with stock and have looked after all of my warranty issues without a hitch! I have bought everything from general PC peripherals, network gear, numerous laptops, PC and Notebook hardware (SSD, HDD, RAM, DVD-RW, case fans, etc) and external hard drives. The staff are very friendly and helpful, they will even suggest alternative stores that can provide the required product that they may not hold (AKA specific SSD's for Macbooks). 5 Stars, always recommend!

hhh
hhh

awsome store n service

Physical store

computer alliance customer service was great, they really did take care of me and the price of the laptop i bought was very competative all in all was great and will definatly be back there for any other computer needs

Lucas Mc
Lucas Mc · 3 posts

Excellent store, great choice and cheap prices.

Physical store

I find the staff at Computer Alliance to be extremely helpful and generally know their stuff. There is a great range of products from well known companies and the prices are extremely competitive.

The website makes it very easy to find the product you are after and I found the computer builder quite helpful when I was building my system.
Range of products, website, system builder
Sometimes wait times can be a bit, but only due to the popularity of this store.

BBBrisbane
BBBrisbane QLD, 4101 · 28 posts

Got keyboard replaced in store after 1 year

Physical store

Took failed microsoft keyboard there with all receipts, while expecting them to push me to microsoft. i was just giving it a try and they gave me a new one. the guy doing it was very friendly and quick. the people on sales counter seem a bit odd (nerd?). not the big smile you get in a boutiqes, but I don't go there to buy smiles!
Quick and no easy, price

ieatwordser08
ieatwordser08 brisbane · 2 posts

Be very careful before you buy anything from this store - do your due dilligence!

Physical store
Computer Alliance
Computer Alliance · 
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