CovaU Questions & Answers

Hi Lucy. Thank you for your message. CovaU Energy can provide an option for monthly and quarterly billing depending on the type of meter your property is currently in. May we know if this is for your residential or business? And if you're on a Smart Meter? If you are on a Smart Meter, you will be billed every month. I suggest you contact our customer service team at 1300 689 866 to check your supply address or your existing account to see if we can arrange your account on a quarterly billing. Have a good day Lucy.

Hi Ray! Thank you for showing interest with our energy services. CovaU Energy offers Solar Energy Plan with Feed-In Tarrifs. Is this for your residential or for your business? For more information, you may visit our website at www.covau.com.au. You may also call us at 1300 689 866 so we can discuss to you the solar energy plan.

Hi Beemer. Thank you for showing interest with our energy services. As checked, we're happy to inform you that the address you have provided is serviceable with an electricity service. To give you full quotation of our rates and exclusive offer, you may contact us at 1300 689 866 or send us an email at [email protected]. You have good day!

That's a good question, Liz! As long as you continue your contract with CovaU, you will continue to receive great benefits and your agreed discount for the term of your contract. If we have not heard from you at the end of your contract we will renew your contract on the same terms, benefits and discounts if they are still available. If they are no longer available we will place you on an offer as similar as possible unless otherwise advised. However to ensure that you are always receiving the maximum benefits available to you it is important to keep in contact with us, particularly as your contract nears expiry. If you have any questions, you may call us at 1300 689 866 or you may write us at [email protected]. Thank you!