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Jeff H.South West, WA
- Dale Alcock Homes South West
- Verified customer
Great build quality
Very well managed and smooth build, no major issues and ones that we identified during construction were quickly rectified. Quality of most trades was great and the design process with Chris was excellent. Would definitely recommend for those looking to build in the South West.
1 comment
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LanaSouth West, WA
- Dale Alcock Homes South West
- Verified customer
Best experience! We love our new home
We have had such an enjoyable experience with Dale Alcock homes. From the beginning Dean MacGregor went above and beyond helping us design a home that met all of our needs, we worked out how to maximise our yard space while having spacious living areas and 4 large bedrooms. He helped us make the most of our budget and even made it possible to include a six panel stacking door off the open plan living area.
We thoroughly enjoyed our pre start selection with Treena Leonard and she guided us through our entire build.
The whole team was excellent including our site manager Craig Minchin, we were really impressed and we are so excited to move in. Thank you
1 comment
Dale Alcock Homes S.Dale Alcock Homes South West
Hi Lana,
Wow - how much do we love the headline of your review! Thanks so much for providing such detailed and personalised feedback, it is really appreciated.... Read more
We are thrilled to hear that Dean, Treena, Craig and the team have assisted you in getting the home that you want, including maximising space and features such as a six panel stacker door all within the constraints of your budget! We are fortunate to have our very own in-house design team, which means our reps can work with them to ensure that our clients needs are met, as no two families are exactly the same and so no two houses should be either! We are so excited for you - we know those beautiful stacker doors will really come in handy during the spring and summer months we are about to head into! From everyone at the team, enjoy! Dale Alcock Homes South WestSimilar opinion? Write a review on ieatwords.com.au!
Joe AngiWestern Australia
- Dale Alcock Homes South West
- Verified customer
Looking forward to the build
We are building the St Ali in Treendale and Chris Hedley has been helpful form the word go . He has supported all the changes we wanted to make to build our dream home. And from there we have done the pre start with Latasha and now looking forward to construction. We cant wait to see our finished home. Thanks Chris
1 comment
Dale Alcock Homes S.Dale Alcock Homes South West
Hi Joe,
Thanks so much for your great review and congrats on choosing a seriously fantastic design! We love the St Ali and it has been one of our flagship homes since it opened as a display, such a l... Read more
uxurious layout with true liveability, and alot of wow factor!Similar opinion? Write a review on ieatwords.com.au!
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Ross and BarbaraSouth West, WA
- Dale Alcock Homes South West
- Verified customer
Very Professional
We met with several builders before deciding on Dale Alcock Homes. Our first meeting with Chris Hedley went well and he really listened to what was important to us. As time went by he tackled our endless list of questions and requests, always getting back to us, and nothing was too much trouble.
Our prestart meeting with Latasha was so easy and we really appreciated her suggestions that we hadn't even thought of.
Now we are very excited with the next stage with slab down happening in the next few weeks. We highly recommend working with Chris Hedley and Dale's.
Ross and Barbara
1 comment
Dale Alcock Homes S.Dale Alcock Homes South West
Hi Ross and Barbara,
Thanks so much for your lovely review! We really appreciate that you've described your experience so far as very professional and will be sure to pass these compliments on to the team. ... Read more
Like the rest of our team, Chris is committed to being there every step of the way, and no question is too big or too small! It's great to hear that you also found your pre-start to be easy, we understand how much it helps to have an experienced consultant such as Latasha there to help guide you through all of the decisions! We are so excited for your slab-down milestone, and can't wait to watch as your new home takes shape. All the best with your build! Dale Alcock Homes South WestSimilar opinion? Write a review on ieatwords.com.au!
Justen and Heather SimmsSouth West, WA
- Dale Alcock Homes South West
- Verified customer
Pre construction
We are at pre construction at the moment and thus far, Chris Headley has been very helpful, quick to respond, patient, great explaining the finer details and Chris has an awesome sense of humor . The whole Dale Alcock team have been wonderful. Thank you very much Chris Headley !
1 comment
Dale Alcock Homes S.Dale Alcock Homes South West
Hi Justen and Heather,
How exciting for you that you're about to hit the construction phase! Thanks for such a great review - your description of Chris is pretty spot on, we agree with your comments ... Read more
about how hardworking he is and we get to experience that whacky sense of humour on a daily basis!Similar opinion? Write a review on ieatwords.com.au!
- Dale Alcock Homes South West
- Verified customer
Great Experience
My first phone call with Chris Hedley was the start of building our dream home with Dale Alcock! Chris made the process of creating and building our home a reality. He worked hard and is still working hard to ensure the build goes well. He made the process fun and family friendly as we often had to bring our daughter along. He ensured that there were no hidden costs and that we met the budget requirements we had. The house is looking fantastic and we can’t wait to move in!
1 comment
Dale Alcock Homes S.Dale Alcock Homes South West
Hi A.Stewart,
Thank you so much for your fab review! We really appreciate you sharing these pics with us, the build is looking fantastic so far. Not long now until you reach that exciting milestone of key handover!... Read more
It's awesome to hear that Chris has worked hard to help you meet your budget requirements. Our team really do care about every single build we complete and we make sure to be there for you every step of the way. We want to give you the home and building experience you deserve. As we love to say, when you’re happy so are we! Can't wait to see the finished product! All the best, Dale Alcock Homes South WestSimilar opinion? Write a review on ieatwords.com.au!
Megan H.Pilbara, WA
- Dale Alcock Homes South West
- Verified customer
Smooth sailing
As a young first home buyer, Chris Hedley made sure that I was well informed of all my choices and options. He was very easy to work with and made the extra effort which made my choice to build with Dale Alcock an easy one. Chris was able to offer me ideas in the planning stages in a non confrontational manner and answer my constant flow of questions. My biggest concern was staying on budget, but still getting a great quality product. Thanks to Chris I have stayed within that budget without having to sacrifice any of my wants.
1 comment
Dale Alcock Homes S.Dale Alcock Homes South West
Hi Megan,
Wow - what a great review! Thank you for providing this feedback, we love that you have described your experience as 'smooth sailing'! Building a home can be a daunting experience, and it's... Read more
certainly appreciated when our clients let us know we helped to make the process a bit easier.Similar opinion? Write a review on ieatwords.com.au!
Sharlene B.South West, WA
- Dale Alcock Homes South West
- Verified customer
Home design process was excellent.
Thanks to Chris Hedley, the design of our house came to life. He managed to fit all our requests into our rear entry house onto a smaller block. Nothing seemed too much trouble as we changed our minds and went back and forward with ideas and budgets. He brought our house in right on budget. Our first contact with Chris was 12 months earlier and he remembered us on the second visit. One word of advice, organise a full house clean on handover, don't rely on the builder's clean. Well done Chris.
1 comment
Dale Alcock Homes S.Dale Alcock Homes South West
Hi Sharlene,
Thank you for providing this great feedback! It's great to hear that you found the design process to be 'excellent'. One of the great benefits for our clients is our in-house South West ... Read more
design team, which means we have the ability to customise and modify designs to suit our clients, without the huge turnaround times, and we know it's something our Dale Alcock Home clients really value.Similar opinion? Write a review on ieatwords.com.au!
Ailsa CSouth West, WA
- Dale Alcock Homes South West
- Verified customer
Living the Dream
Thanks to Chris Hedley for a wonderfully informative and easy process, from that first meeting at the display home to my nearly finished build. Without Chris’s dedication to all my wild requests, I wouldn’t be about to move into my dream home, everyone at Dale’s has been super supportive & so accomodating, on time & on budget, thank you so much . PS second build with Dale’s for me
1 comment
Dale Alcock Homes S.Dale Alcock Homes South West
Hi Ailsa,
Thanks for your lovely review! And also, for choosing to build with us for the second time. ... Read more
We are so pleased to hear that Chris was a great help to you, he, (like everyone in our team) is dedicated to ensuring that our clients end up with a home they truly love, and this means we are more than happy to go the extra mile. Thanks again for your feedback, all the best with your new home! If you ever decide to build a third time, you know where to find us! Dale Alcock Homes South WestSimilar opinion? Write a review on ieatwords.com.au!
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Jess TSouth West, WA
- 2 reviews
- Dale Alcock Homes South West
- Verified customer
Easy to work with.
We have had such an amazing and joyful experience so far working with dale alcock especially with Chris Hedley. He has gone over and beyond, to make sure we are in love with our design and it was everything we wanted. Chris has been so easy to work with we would highly recommend him with your next build.
1 comment
Dale Alcock Homes S.Dale Alcock Homes South West
Hi Jess,
Thanks so much for your great review! How hard-working is Chris, right? It's no surprise to us to hear that he went 'over and beyond' for you to make sure you got what you wanted, as it's s... Read more
omething we hear (and see!) about Chris all the time! Like Chris, our team is dedicated to taking care of you in any way we can and answer any questions you may have, to help make the experience as enjoyable as possible.Similar opinion? Write a review on ieatwords.com.au!
cassieSouth West, WA
- 2 reviews
- Dale Alcock Homes South West
- Verified customer
This is my dream house
Our build was on task and any issue has been fixed the staff we very accommodating happy to help even last minute emails we have had the best time working with all the else Alcoks staff
1 comment
Dale Alcock Homes S.Dale Alcock Homes South West
Hi Cassie,
How great is that headline of yours? What a compliment - we are so happy that we've been able to deliver your dream home! It's great to hear that you found our staff so accommodating, we u... Read more
nderstand that last minute emails happen all the time and we are here for it!Similar opinion? Write a review on ieatwords.com.au!
JennySouth West, WA
- Dale Alcock Homes South West
- Verified customer
Quality build and professional staff
My elderly mum recently built with Dale Alcock. They could not have been more helpful and professional and made the whole process very easy and mum ended up with a home she absolutely loves and that is so perfect for her. From great ideas that only involved small changes to the original plans initially but which resulted in better design, flow and feel of the home; to wonderful advice and support at the prestart stage with the finished product coming together perfectly. Mum is so very thankful and grateful toDonna, Treena, Matt and the team at Dale Alcock enough.
1 comment
Dale Alcock Homes S.Dale Alcock Homes South West
Hi Jenny,
Thank you so much for sharing these lovely words on behalf of your mother's experience. We really could not be happier that we have been able to provide your mum with a home that she loves and that her build journey was a smooth one.... Read more
One of the benefits of building with us is our very own in-house design teams, which means we can tweak and customise plans as much as is required, with faster turn around times! Our clients love having access to the designers that create their floorplans, and as you've described it's amazing how small changes can make huge improvements to the flow of a home and it's liveability. We are very grateful for your wonderful feedback and will be sure to pass it on to Donna, Treena, Matt and the team as we know they will appreciate it. Thanks again! Dale Alcock Homes South WestSimilar opinion? Write a review on ieatwords.com.au!
Luke N.South West, WA
- Dale Alcock Homes South West
- Verified customer
Amazing customer service!
While we loved our house design, our consultant Chris Hedley really ensured we were comfortable with the process. He went out of his way to assist us wherever he could and in general was just an easy guy to deal with. Which really made the sale come together nicely. All our questions and issues during the building process were answered and actioned in a professional and timely manner. We managed to stay in budget with help from the support Dale Alcock provided us.
1 comment
Dale Alcock Homes S.Dale Alcock Homes South West
Hi Luke,
Wow - thanks so much for your awesome review! We are so happy to hear that you felt comfortable with the process, and that you had Chris onhand to answer all your questions and help you stay within budget. ... Read more
Thanks again for taking the time to provide this feedback! You know where we are if you ever decide to build again! All the best, Dale Alcock Homes South WestSimilar opinion? Write a review on ieatwords.com.au!
Catherine CawleySouth West, WA
- Dale Alcock Homes South West
- Verified customer
We are so happy with our new house!
From the moment we decided to build with Dale Alcock, Heidi accommodated our building needs perfectly. We were quite specific in what sort of house design and layout we wanted, and she made sure this all came to fruition. We couldn't of been happier with the final plans, everything was exactly how we'd envisioned, and we couldn't wait to start the build. Once the house was completed we were very happy with the end result, there was nothing we would of changed! Overall it has been a positive experience, and I would have no qualms recommending Heidi and the Dale Alcock team to anyone looking to build a house.
1 comment
Dale Alcock Homes S.Dale Alcock Homes South West
Hi Catherine,
Thanks so much for your lovely review! We love reading headlines such as this one - because if you're happy, we're happy!... Read more
It's great to hear that Heidi was there to assist you along the way. One of the great benefits for our clients is that we have our very own in-house design team, which means more flexibility and quicker turn around times! We are so pleased that you love the final result! We hope you spend many years making happy memories in your new home. Dale Alcock Homes South WestSimilar opinion? Write a review on ieatwords.com.au!
LeeSouth West, WA
- 2 reviews
- Dale Alcock Homes South West
- Verified customer
Making our dream come true
After an initial enquiry to see if we could make our dream come true of building a house I was put in contact with Jamie Granger, WOW what a motivated and dedicated young man.
We had a few issues with BAL reports to begin with but Jamie and his team at the Bunbury centre went above and beyond to work through it (I also think they got a few learnings out of it).
Treena in the showroom is very knowledgeable when it comes to picking out colours, what works with what etc and understood what we wanted when it came to prestart selections.
The c...Read more
ost estimate and final cost were pretty much on par and the other Jamie (Nani) guided us through that process very smoothly. We are only in mid-construction but everything so far seems tickety-boo we cannot wait to move into our new home and would definitely deal with and recommend Jamie and his team at the Bunbury centre. Keep up the good work team.1 comment
Dale Alcock Homes S.Dale Alcock Homes South West
Hi Lee,
Thanks so much for taking the time to provide such a personalised and detailed review. It's fantastic to hear that you had such a great initial experience with Jamie - we agree that he is a v... Read more
ery dedicated member of the team, and we are so lucky to have him as one of our crew!Similar opinion? Write a review on ieatwords.com.au!
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Jinhee yuSouth West, WA
- Dale Alcock Homes South West
- Verified customer
Dale Acolck was perfect choice for my beloved first house!!
I met Dean MacGregor from display home in Dunsborough. When I start talk to him first time i already feel that he was the one who will assist me for my house. He was a very organised in every meeting. It made me feel so much trust to dale Aclock. Also when i had some issues with bank regarding home loan. I was possibly not be able to build house anymore. But he helped me to sort out the price of construction close to originally how i wanted. After that whole prosses was smooth. the house completed exactly how I expected. There were couple of i...Read more
ssue when i moved in they try to sorted them out asap. If I build another house i will definitely go with Dale Aclock again. also highly recommend to who wants to build quality house and perfect home.1 comment
Dale Alcock Homes S.Dale Alcock Homes South West
Hi Jinhee,
Thank you very much for your very kind review! It's great to read a headline such as yours and we are so pleased we were able to help you get into your first home! It sounds like Dean real... Read more
ly went above and beyond with assisting with everything from helping with the design to ensuring that it was possible with finance so you could move forward with the build.Similar opinion? Write a review on ieatwords.com.au!
StephPerth, WA
- 2 reviews
- Dale Alcock Homes South West
- Verified customer
Very smooth sailing so far
From the moment I first emailed Heidi with my general inquiry she has made the whole process of going forward with a house and land package really easy. She is very thorough, informative and my partner and myself have felt very confident with Heidi taking care of our build. We thought it was going to be much more confusing seeing as we have never built before and this is our first house. Heidi has spent a lot of time with us in the office and showing us houses, not to mention all the emails/calls, we couldn't have asked for a better sales co...Read more
nsultant, we feel like she genuinely cares. We have been to the head office in Bunbury and everyone there was also helpful and lovely. We are still in the early days but so far it has been a really nice experience. I would definitively recommend.1 comment
Dale Alcock Homes S.Dale Alcock Homes South West
Hi Steph,
Wow - we are so pleased to read your feedback and see what a great experience you've enjoyed so far! It's wonderful to hear that Heidi has been taking great care of you, we know she genuine... Read more
ly cares about her clients and works really hard to help deliver the dream of home ownership.Similar opinion? Write a review on ieatwords.com.au!
ColnsSouth West, WA
- Dale Alcock Homes South West
- Verified customer
Love our new home
We chose to build our new house with Dales as the service we received from the beginning was fantastic and we could get a great quality home in our budget. Dean was excellent to communicate with, everything we asked for and requested was done promptly. All the questions and changes we had, Dean was able to help us. The build process was fantastic. We were kept up to date and everything done on time. We are very happy with the quality of the build and love our new home. The only thing I wished I had paid more attention to was the quality of the ...Read more
cabinetry, for our standard of house it isn't what I thought we would get and could be much better. The service we have received since moving in has also been good. I would recommend Dean and Dales to anyone wanting to build and would definitely build with Dales again.1 comment
Dale Alcock Homes S.Dale Alcock Homes South West
Hi Colns,
Thank you very much for taking the time to provide a review. It's great to hear you enjoyed your build experience and customer service from Dean right from the get go! It's our priority to ... Read more
ensure our clients are kept up to date as much as possible along the way and that we are always available to assist with answering any questions and providing information!Similar opinion? Write a review on ieatwords.com.au!
Ana MillsSouth West, WA
- Dale Alcock Homes South West
- Verified customer
Finally got my beautiful home
Met Donna at the display homes, and when it came time for us to start on our building journey we knew we had to have Donna as our consultant. She helped make our dream a reality nothing was too much trouble for her. Everything ran smoothly and any minor issues we came across were addressed and fixed straight away, we basically wanted everything done so all we had to do was move in, the quality ended up being good and our house looks beautiful. We paid for any upgrades and extras we wanted. Would definitely recommend people to build with Dale's
1 comment
Dale Alcock Homes S.Dale Alcock Homes South West
Hi Ana,
Thank you so much for providing this lovely review! We are so thrilled (but not surprised) that your experience with Donna was such a smooth one. Donna, like the rest of our team, works extre... Read more
mely hard to ensure that our clients end up with their dream home, and we often hear how much they love working with her!Similar opinion? Write a review on ieatwords.com.au!
- Dale Alcock Homes South West
- Verified customer
Perfect Family Home
Donna from Dale Alcock was fantastic throughout the whole process! She helped us build the perfect home for our family and was always willing to assist us with anything we needed before and after construction.
The quality of our build is amazing, and anytime we have had a query the team have always been happy to help. We loved building with Dale Alcock and would definitely build with them again!
1 comment
Dale Alcock Homes S.Dale Alcock Homes South West
Hi Kaitlyn,
Thanks so much for your very lovely review! We are so pleased to hear that you thoroughly enjoyed your build experience! Our dedicated team live and breathe customer service and design, D... Read more
onna is definitely no exception to this and as we love to say, when you’re happy so are we!Similar opinion? Write a review on ieatwords.com.au!
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Dale Alcock Homes S.Dale Alcock Homes South West
Hi Jeff,
Thanks so much for providing this great review, we are so glad to hear your build process was a smooth one! Like the rest of our team, Chris really does go above and beyond with his clients,... Read more
we'll be sure to pass this on to him as we know he'll really appreciate it.