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Reviews

5.0

3 reviews
5
(3)
4
(0)
3
(0)
2
(0)
1
(0)
  • Value for Money
    4.3 (3)
  • Transparency
    4.7 (3)
  • Customer Service
    4.7 (3)
  • Adequate Speeds Yes (100%) · No (0%)
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Shannon

ShannonGreater Melbourne (Outer), VIC

  • 3 reviews

So far so good!

published

Switched to DCSI from another company who were causing me issues. So far so good with DCSI, great speeds all day and great customer service when ordering!
Keep up the good work!

Transparency
Customer Service
Value for Money
Start DateFebruary 2020
Adequate Speeds Yes
Standalone or BundledStandalone
Contract TypeMonth-to-month
Data TypeUnlimited Data
See all answers
HonestWords

HonestWordsSouth East Queensland, QLD

  • 5 reviews

Good start. Australian Centre. Good speeds.

published

Moved across to DCSI today due to previous provider providing poor service (hindered by overseas people who could barely understand me and yes they acknowledged their call centres were overseas).

Firstly, DCSI has centres in Australia, so that's a win for me. So far service has been great. All questions answered clearly at time of sign up over phone. The website is well layed out, with lots of useful information that would involve a phone call to other companies such as the router login information and even the status of the internet connection at the box. Speeds so far have been as advertised, have yet to test it at peak time so will report back if any issues.



So far so good, keep it up DSCI.

Transparency
Customer Service
Value for Money
Start DateMarch 2020
Adequate Speeds Yes
Standalone or BundledStandalone
Contract TypeMonth-to-month
Data TypeUnlimited Data
See all answers
1 comment
DCSI
Carol T.DCSI

Thanks for jumping on board with us! We're here to help should you ever need assistance with your service.

Sas

Sas

  • 2 reviews

100% Best Service and Speed Net ive had

published

opticomm connection so simple call and order.
Guy explained answers to all my questions.
signed up month to month no contract.
Net speed fastest ive had.
so far so good :) Happy



Transparency
Customer Service
Value for Money
Start DateJanuary 2020
Adequate Speeds Yes
Standalone or BundledStandalone
Contract TypeMonth-to-month
Data TypeUnlimited Data
See all answers
1 comment
DCSI
Carol T.DCSI

Sounds like you had a great experience, and we appreciate that you took the time to share it! Should you ever need us, please don't hesitate to call

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