Dennis Family Homes (page 3 of 15)
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Reviews
Very happy, great work
Dennis Family HomesThe build managed extremely well, excellent communication from Project Manager
Overall very good. No complaints. At all.
Small paint issue, but that is being dealt with.
Company performed very well. There were no real problems to speak of.
Final cost to estimated cost was good.
I would happily recommend this building company. Very happy.
Fantastic Experience
VIC, BendigoMy experience with Dennis Family was easy right from the start. My sales consultant was the most helpful person, responded quickly to questions and assisted greatly in decisions I needed to make. My site supervisor was amazing at keeping me updated throughout the build and made it almost stress free.
Maintenance
Dennis Family HomesWe build our house with dennis family. Selection process was great with [Name Removed]. But there maintenance or after handover service is very poor and disappointing. They left so many things from our inspection saying it’s lockdown but after lockdown was over they says almost everything is out of warranty. Am chasing them from last 11 months in between lockdowns but every time talking to new person. They not keen to help at all. Then they send painter who did absolutely horrible job. And most of the stuff which supposedly to done saying they cannot because it out of warranty. Their door handles and tapwares are cheap quality.
Colour selection
VIC, SheppartonWe would like to say a huge thanks to Melissa for her help and expertise with our colour selection. She made the process easy with great recommendations and guidance and was a pleasure to work with.
The selection display room in Shepperton was fantastic with a huge range of choices in all aspects of the build.
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Best home build with Dennis Family
Dennis Family HomesFrom start to finish building with Dennis Family Homes was easy. Nothing was to hard for my sales consultant, Adam Keleher. The colour selection centre was amazing and the colour consultants really listened and helped us come up with a look that was perfect. Our building supervisor was fantastic and kept our job on time, on budget and with great finishes. I couldn’t be happier with our new home. Thanks team.
Disappointed with construction
VIC, BallaratWe recently moved to a new house build by Dennis Family expecting front-yard and backyard to be handed over in a flat surface condition, however disappointed the way it was dealt. We understand the cost cutting but we do not expect a newly build house should be handed over with such backyard condition which is unacceptable. And on top of that we did pay for removing the soil and stones which clearly not been done. We have no trust left on Dennis Family as on many occasions they have disappointed us.
Very good experience.
Dennis Family HomesWe have dealt with very pleasant and competent people/ staff. I could not asked for a better experience . I’m very happy with they built our house.the office people, they are very supportive and easy to contact. The person construction is very nice. The house supervisor is very supportive and very competent.
Beautiful family home
VIC, GeelongDennis Family were very open and good communicators for any questions from first appointments to finished build.
I wish to convey how grateful I am to the whole team I encountered over the build.
Being the first time I built a home I found that the process was filled with all the support and answers to questions I needed.
My great thanks,
Dave Baillie
Happy with the build!
VIC, Notting HillJust got the key today and pretty happy with the result, especially with my SC and SS.
My SC (Justin Engelke), he is so helpful and providing lot of suggestion before signing the contract. He always replies any query promptly. Although admin side is bit slow, but they dont do any mistake in the drawing and no issue during build
My SS (Sean Major) is the best, he always provides update every Friday and always tries to juggle around to meet the deadline. He always replies to my question on the same day and he is happy to explain anything clear
... Read morely. You are the lucky one if you get him as your site supervisor, rest assured your build journey will be great! I can say the construction is pretty quick, 1April site cut and 12 Mayember handover (7months 11 days) including the 2 weeks construction lockdown Will definitely request Sean as my SS for my second build!- +5
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Excellent! Patient, knowledgeable and friendly.
VIC, Notting HillThe ladies were extremely kind and were able to guide us through our consultation.
The showroom was clean and quiet and felt like it was all our own. Any areas where we struggled to make a decision, the girls were able to jump in and provide practical items that would suit our family and style.
Satisfaction Personified
VIC, GeelongFrom the very beginning of designing and building our DFH we can only say how satisfied we are with the team. The service provided by Grace at DFH and Site Supervisor Ronnie was excellent. The quality of the build is outstanding and was completed within a satisfactory timeline given the difficulties with Covid. We would have no hesitation in recommending DFH to any prospective home builders.
Will not build with Dennis Family Homes again
VIC, Notting HillBuild was not well managed. I was constantly in the dark. Had to follow up and even felt bad for doing so... There was a period of time where nothing was done at all in a span of two-three weeks. Again no comms whatsoever. Build was completed later than expected.
Workmanship is poor - after moving in I had an issue with heating for 1.5 months at the peak of winter and another 3 months throughout spring/summer. It kept erroring out whenever I turned on the AC and the only solution was to turn the main switch of the house. There was a period of
... Read moretime where I did not receive any correspondence for 3 months - time where I needed it most. Also found a gas leak that until now is not resolved. I've just given up. They have come back three times now and I can still smell gas in my cupboard. Fast forward to now (Nov 2021) and its still not fixed. My new tenants are complaining about it, so it's definitely not just me as they made it seem. One of the main storage in my hallway as well had alignment issues - I have gotten this fixed myself out of frustration with the warranty team. Paint is not polished throughout the house either - especially around the door and windows. Some doors don't evenly close and and window mesh are also not fitted properly.Hi NxM,
Thank you for sharing your feedback with us. We are disappointed to hear that you are not completely satisfied with your new home and we would really appreciate the opportunity to follow up y
... Read moreour concerns. If you would like us to look further into your concerns, we have reached out to you privately in order to get the details we require to assist you.Find out how Dennis Family Homes compares to other Project Home Builders
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A fantastic result lead by great customer service
VIC, GeelongMy build with DFH was a really positive experience! From start to finish the team were professional and helpful. Rowie & the admin/accounts team were always on the ball and happy to answer any way! My site supervisor Tom A was a highlight of the building process. Especially throughout the difficulties that arose through COVID Tom's communication was excellent and kept me up to date with everything. He helped educate me throughout the build and made whole process both fun and really exciting. Quality was great and no corners were cut meaning my home and both beautiful and well finished!
In summary if you're looking for a builder in Geelong i thoroughly recommend DFH with Tom as the site supervisor!
The adventure begins!
VIC, SheppartonAbsolutely love our choices from our selection meeting. Melissa was so helpful and guided us along the way with some great advice. Can’t wait to build. Thank you to Sharon for all her help to get us to this stage. So far we would definitely recommend Dennis to other prospective home builders.
Project manager
VIC, Malvern EastRod was our project manager he was super helpful, friendly and knowledgeable. he made our whole experience enjoyable and less stressful. The home itself has been finished off to a very quality and in a timely manner given the covid restrictions and lockdowns. We would recommend Dennis family homes to friends and family.
Personalised and enjoyable experience!
VIC, BallaratMy colour consultation with the Dennis Family Homes team was an extremely professional and enjoyable experience. There personalised and experienced approach made for an easy and rewarding experience. My preferences and ideas came to life with the assistance of their professional expertise and impressive digital home experience. Can’t wait to see the final product!
Absolutely love my new home
VIC, SheppartonI am extremely happy with Dennis family homes, from start to finish management, workmanship and build quality were very good, having the opportunity to make upgrades to suit my budget was good also. I liked to see that local tradesman in our area were utilised and highly recommend there work to future builds.
I feel I have build a beautiful home without over capitalising.
A nicely built house for an acceptable price
VIC, GeelongThis review will be somewhat detailed
Floorplan: Ekati 25 Livia façade
Start date 26/1/21
Completion 3/9/21
Sales Consultation:
Positives: Our sales consultant at the Mount Duneed display home was helpful and willing to work with us to choose the appropriate floorplan and what changes could be made to it. He was open and transparent about all extra costs and i did not feel like he had anything to hide from us. Whilst some people could sense a bluntness to this SC, i would rather someone who is truthful and blunt over flamboyant and a liar. This SC had many years experience in the industry and had worked for DFH for a few years. These are a few of the positives.
Amazing customer service, prompt replies, accommodating at every step, professional
Dennis Family HomesBuild was managed perfectly, prompt to rectify any hiccups. Communication was fast and on point. Delays caused by Covid were managed amazingly and the build only slightly delayed. Very happy with the experience. The quality met our expectations, with the finish exceeding them. Overall experience was great, the only negative feedback is the initial electrical appointment which was rushed and things weren’t explained in enough detail and the length of admin related tasks
Loving our dream home
VIC, BendigoFrom start to finish Dennis Family Homes has been amazing, we were able to change their plan to suit our family and now hols be the perfect home to suit us! Our build came in on time and on budget which was amazing due to COVID! Thanks Dennis Family Homes!
Amazing service and communication, we love our new home!!!
VIC, Notting HillOur home build was handled perfectly, everything from design consultations to assisting dealing with the developer.
Our home is incredible, exactly what we wanted, everything is perfect, delivered on time or early, and exactly to the budget. Our site supivisor, pre-site coordinator and everyone else involved were easy to contact and quick to respond. Would 100% reccommend anyone building to speak with Dennis Family Homes!!
Excellent quality build
VIC, GeelongThe build phase of the project was excellent and the site supervisor was very good. The overall quality of the build was as close to perfect as you could expect. The contract phase was well run however the colour and fixtures selection was quite challenging due to Covid and the centre not being open on weekends. We will consider building again with Dennis Family Homes.
A Dream Build For Our Dream Home
VIC, BendigoBefore we decided to build with Dennis Family Homes, we were fighting tooth and nail for a property based on the Macedon 333 design and we absolutely adored it. Property was bought out from under our noses and we thought we would never get to live in such a wonderful place.
When we decided to build and we were looking over floor plans and looking at display homes, the Dennis Family Team were welcoming, professional, and all the display homes reflected the quality we had seen in the previous Macedon property. We were hesitant to go with a full M
Wouldn’t go anywhere else!
VIC, BendigoDennis family have done such an amazing job building my very first home. I couldn’t be any happy with the build process. From start to finish the process was so easy and comforting to know my first home was being build by local tradies who’s work ethic and workmanship is second to none. My supervisor kept me in the loop the entire way and made sure that my house was completed on schedule. Any questions or concerns I had were quickly answered. Meeting and choosing Dennis family was by far the best choice and I will happily build with them again and again.
Fantastic experience
VIC, SheppartonFantastic service from start to finish. Kelly and Jackie were amazing to help us start out, Mel in the colour room was incredible. Tim, our supervisor, was the best by far. He kept us up to date, answered all of our questions and was always happy to oragnise a walk through with us. Nothing was too hard to get sorted. Everything quality wise has been fantastic and we are thrilled. Thank you DFH Shepparton team. It has been a pleasure!
Long process and before site start was stuffed around quiet abit
VIC, GeelongFrom the beginning we were sold this story of it being a fast process and how easy it would all be handled and it wasn’t…
We were constantly chasing up our documents and contracts to even get to the drafting stage no communication between office and sales office was always having to double handle everything and re tell what was needed on a weekly basis.
And not to mention all these different variations and things after contract signing that was missed at the sales appointment it felt like something was always missed….
Finally after 2 and abit
... Read more months we were told site start would be in early December and it wasn’t until late jan after many phone calls. Then site started and that was a bit more smoother cause we were only dealing with the supervisor then finally construction had started! At our 6 month review we do need a lot of things fixed up but that will be handled with them when the time is for our follow up. Overall the house is amazing just we’re told a completely different story of there process from sales team to the actual office.Loving my house
VIC, BallaratI am Very happy with my build from start to finish. SS,all trades were so helpful as this was my first build I had a lot of questions and they were all answered when asked, i was lucky that Covid didn’t affect my build. I would recommend Dennis Family Homes
Could not be happier!
VIC, BendigoExtremely happy with the quality of my home and the exceptional service provided. The outstanding professionalism and attention to detail displayed by Jess Martin and Tye Reid made building with DFH an amazing experience. I am in love with my new home. Highly recommend Dennis Family Homes to build with.
Very happy.
VIC, GeelongHi Rowie, The whole process was great, a bit frustrating with Covid but it is what it is. I have built three homes now with Dennis and they have all been great. The sales consultant Grace was fantastic and especially when it came to selecting the right floorplan and attention to details throughout the home. Mat Hallum was our supervisor and he was also terrific. He always kept us informed on how the job was progressing and what trades were booked ahead. The quality of workmanship was at a high standard, the same as the last two homes we built with Dennis. I would have no hesitation on recommending Dennis Family Homes to anyone. Thanks, Phill and Di Harty.
The perfect build.
VIC, Wagga WaggaThe entire build experience went extremely well, from the initial appointment at the Display Home to the handover meeting. All the staff were really easy to communicate with and were very professional and we feel like we have gained some new friends. The staff assisted us with the external problems we encountered and managed the build very well. The tradesman were really wonderful to deal with and were all very professional and respectful of our build site and our neighbours. It was really easy to stay within our budget and the advice from the Colour Consult was invaluable. We love our new home, it is everything we dreamed it would be and the quality of the workmanship is terrific.
Love my new home!
VIC, Notting HillMy Sales consultant was Sid and Building supervisor Rod. Both were professional and very helpful in answering all my questions as this was my first build. The communication was great throughout the entire process, the cost was competitive and the quality of the build was fantastic. Their standard range of products are great quality which meant I didn't need to make many upgrades. The few minor issues that I picked up within the first few weeks of moving in were resolved quickly by Rod. Overall I am very happy with the construction and would recommend Dennis Family to friends and family.
Love our house!! Definitely a home our family can grow into!
VIC, SheppartonSales consultant explained things as many time as we needed it, communication was always prompt & clear! Despite a change in supervisor, the whole process ran smoothly and without any issues or hold ups. Any minor hiccups were resolved promptly! Definitely a high quality build, the final build was quality for money too!
What an awesome home could'nt have imagined my life without it
VIC, Notting HillOur home was managed from start to finish in the most effective way possible. As we have built before we kind of knew what to expect but in no shape or form did we expect the level of customer service we received from Dennis Family Homes.
We were kept abreast of all events from the precon, then onto the build itself from framework to the finish.
When we saw the display we knew this was the home we wanted. It was spacious with a fairly large open area for family gatherings etc. and for us we saw a resort type atmosphere in the home itself an
... Read mored loved the design. We were happy with the workmanship and build of our property. There would only be a small criticism if I was allowed to make one and that is maybe if the customer could be advised what was included from the display and what isn't at the time of contract signing. I felt that there was just a few minor things that we did not know was not included but not a big deal in the end. We did not have any issues that we advised DFH.Good house
VIC, SheppartonDennis family homes administration side takes time however they are honest and realistic with wait times, professional and responsive. Build has taken a long time however it’s a good quality build. Communication during the build time has been minimal which can be frustrating as we weren’t told about delays just kind of waiting in the dark .
Best site supervisors we could have asked for!!
Dennis Family HomesAlan and Brendan were our site supervisors at Wyndham Vale and we couldn’t have asked for better people to look after our build and us. They were very responsive, respectful, caring and knowledgeable. Thank you for all your work and always bringing a positive can do attitude! We will definitely be back for our next build!
Excellent
VIC, SheppartonI have enjoyed every aspect of building my first home. From the sales lady who was extremely helpful and very patient with me and Her guidance was muchly appreciated. To the site manager wgo again waswonderful from the start. Kept informed and upto date through the whole process. Price spot on and workmanship excellent. Would definitely build again with dennis family.
Excellent and Professional Family oriented gentlemen
VIC, Notting HillA family business building homes for families I have had such a great experience Darren. Timely updates, accurate information, flexibility, best of products, great tradies. Everyone I talk to is so amazed this has complete so soon. We are so lucky respectfully to have had Darren as our supervisor. Very grateful.
Our beautiful new home
VIC, Notting HillOur home took a while to get started which was a stressful time in the building process. This part of the process could have been far better handled, and if we were to build another home on that part of the experience we would never build again, however, Once the build actually started it was managed extremely well by our site supervisor restoring a little more faith in DFH. We were assured along the way that the trades we had coming in were the best, and that eased our minds greatly. The build is of great quality and we are really happy with
... Read morethe finished product. Our facade was a little disappointing as what we had expected wasn’t exactly what we got, and when we were trying to get that sorted our SS assured us we were getting the most up to date facade. That is great but we would have preferred what we thought we were getting. Overall we are very excited to be living in our beautiful home. We had no extra surprises in costs which was great. Not sure we would build again however would recommend DFH and our SS to others in the region for a great build and lovely home.Our Site Supervisor was our saviour.
VIC, Notting HillEverything up to construction was terrible from the time we paid our small deposit to get the ball rolling, up until the site supervisor came on board. There was one young fella just before handing it over to the site supervisor that was great to deal with too. The below is all the things i remember but there were more.
1: I was advised that i would be contacted once plans were drawn up within 2 months. I called 3 months later and no-one knew who i was. The excuse? The person who took our order left the company.
2: We were advised we had to su
Amazing!
Dennis Family HomesI have had no issues during the build of my house. The supervisor has handled everything to perfection and the house is perfect. So happy with the build of my new and first home. Everything has exceeded my expectations and I am so happy with the final result. Thank you.
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Hi Vibha,
I understand that your Site Supervisor has been in contact with you about your concerns.
... Read more If there is anything else we would be able to assist you with, please feel free to contact me via a private message. – Thanks Alex