Electricity only great service no interruptions no issues setup account to maintain service and earn loyalty rewards in other accounts provide more long term relationship and meaningful experience to continue with them expecting more great offers

We connected Electricity with DPG.
They were next day service. Came out promptly because my son has medical equipment that he needs to use. Very easy to deal with. Even rang before coming.

Customer service take more than an hour to solve even simple problem. Billing system is worst, I almost got excess charge of $100, if I haven't compared bill and account. No electricity Bill untill 5 months.

Had not received a bill for 5 mths rang 3/1 we will get it done 6/1 sorry have to wait 7 to 10 business days 10 days later sorry another 5 business days and supervisor will call you no call 5 days later sorry supervisor will contact you again no call nothing will have to ring again so frustrating second meter almost due

thai is great time to talk to a wonderful girl about how to get a refund from dodo, steps by steps was clear and right things.
I thought that a total good

Power readings are being investigated fast and efficiently. Dodo staff are in direct contact with energy provider organising a solution. Situation arose when power readings doubled over the last 2 quarters of 2022.

Normal power is installed already, been with dodo for a number of years now. I cannot understand why my night tarrif comes on during the day so I will have to get this rectified asI may be getting charged too much

Electricity and gas and the internet is organized for the 6th of February 2020.the representative made it very easy to understand. Job well done. Very much appreciated. Thanks very much.

Great customer service and easy to communicate with. Got my issue fixed first time I called and it was fixed correctly. Did not have to wait on the line to talk to a real person

I have had no problems communicating with the service people and no problems with my electricity. I have found affordable mobile plans for my partner and myself. I would like the option of a BPay arrangement to contribute towards making my bill payments easier before they arrive. Thanks

Power and gas services are very satisfactory.
But, Internet speed and downloadings are frequently slow though I'm O.K to use my internet,
The staffs are very kind and services are very professional, usually, they catch my inquiries very fast and solve so quickly and smoothly.
They are all good.
Overall, Very highly to recommend them to someone else if they are looking for a great power and gas, and internet service provider.

I called them to get a connection. I picked them because there rates were good. Call center agent was extremely rude, I talked to his supervisor and even she was terrible. During that call i decided not to go with dodo despite of their good rates.

I have been with amaysim in the past, I hate it they were very expensive. I love dodo right now been with them for 6 months. I hope it stays like that.

Electricity customer. The meter is locked inside, so it required coordination to schedule access for the initial reading. It took 5 hours of calls and 3 incorrect appointments. Their service is a joke. If your time is valuable to you, dont use Dodo.

Dodo system is fully crap. Staffs do not know well their system. They send wrong email such as your account balance not enough for payment, when it is enough and even there are no bills. Instalment plan does not work properly, sometimes does not debit. Usage calculation, converting formulas are invisible, you never find anywhere and that formulas change everytime, staffs say we calculated wrong in past, now it is correct. If you want to connect, you should call and hear all details of the agreement during 30-40 minutes by phone. No online service for that.

I signed up for electricity, but the salesperson provided false information about the gas and internet just to get me signed in. I noticed the discrepancies on the welcome pack and cancelled the gas and internet accounts straight away. They wasted almost 3 hours of my time over phone.

I am staggered how it's possible to have such different service levels from the same company. Have Dodo broadband and it just works. No issues, no confusing bill, just simple. I then added P&G (no gas where i live) and i cannot seem to get a straight answer in regards to anything. well over 3 months in my place and they cannot seem to provide me with a bill, just taking $57 out every month. No matter how often I ask for one they cannot seem to provide it. I even got an email 'apologising' for the service and a statement saying they would refund me (which they haven't). All I want is a bill that tells me what I am using. How hard is that? Very if you are Dodo it seems.