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Reviews

4.5

335 reviews
5
(277)
4
(18)
3
(1)
2
(0)
1
(39)
  • Product Quality
    4.5 (61)
  • Return Claim MadeYes (5) · No (47)
  • Warranty Claim MadeYes (6) · No (47)
  • Product Appearance As advertised (84%) · Not as advertised (16%)
  • Customer Service
    4.6 (57)
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Reviewer Photos & Videos

Really good furniture store

published

Very happy about staff members specialy Vivian, services, products Braybrook store, I and my husband can find a lot of things for our family, and the price is better than the other shop, thank you very much

The reviewer stated that an incentive was offered for this review

Very Happy Customers!!

published

(Braybrook Store) Many thanks to the team at Fair Price Furniture, ESPECIALLY VIVIAN!! We were indecisive about which colour to chose regarding a lounge suite as only one colour was on the showroom floor. However the staff were more than accommodating and organised for us to go to the warehouse to see the other colour that was available. We then felt reassured that we were satisfied with our decision. We highly recommend shopping at Fair Price, not only is their furniture beautiful and unique but you are guaranteed to be well looked after!



A special mention to Vivian~ What a lovely lady! Her customer service was excellent, she went above and beyond to ensure that we were happy and comfortable!!!

Customer Service
Product Quality
Store LocationBraybrook
Anita

AnitaGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Best Buy

published
Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationBraybrook
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Really Fair prices

published

It was very easy to navigate the store. The manager was very professional and helpful. I've got an excellent deal. I don't have the product at home yet, but at the store I was very satisfy with the quality.
My furniture will be assemble for me.
Excellent shop, compering the prices with other shops, that's the best deal.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationFair Prices Nunawading
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Refreshingly personal customer service

published

We are new to Melbourne and went looking for furniture at some of the larger retailers and were disappointed with our experience. We found this smaller place and popped in for a look. Pleasantly surprised by the good prices, quality of the product and the helpful staff.
Kulwinder assisted us and he was a pleasure to deal with and they were prepared to negotiate on the already reasonable prices.
Altogether a pleasant and rewarding shopping experience.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationBraybrook
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Great piece of furniture

published

Good quality and great new addition to our home! A black leather 6 seated sofa with 2x recliner and drinks arm rest. Very comfy and stylish design. The family is happy with the purchase from Braybrook store.

Stania

StaniaGreater Melbourne (Metropolitan), VIC

Great price

published

Fair Price Furniture Braybrook store very helpful and friendly staff and very competitive priced compared to other furniture store. Good range of quality furniture, will be going back next time I need another peace of furniture.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationFaie Price Furniture Braybrook Store
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KristyZRobinson11

KristyZRobinson11Victoria

  • 2 reviews

5 STAR!!

published

My Husband and I recently popped into the Braybrook Store just before closing on a Friday Night, We were welcomed and didn't feel rushed at all given the short period we had. Mr Kulwinder was so helpful guiding us through and assisting us with available options. We ended up buying a beautiful couch right then and there and much to our surprise we had it delivered that weekend on the Sunday! Amazing Service, great furniture, low prices and we couldn't be happier! THANK YOU

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBraybrook
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Setul

SetulMelbourne

  • 2 reviews

Very good

published

Very good customer service @ fair price hoppers crossing.Nice range of quality products.Prices are well within budget and staff is always polite and welcoming.
Will recommend fair price hoppers crossing store, as our issue was nicely handled by hoppers crossing team.

Customer Service
Product Quality
Store LocationHoppers crossing
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Nice Store

published

Bought 2 marble coffee tables from the Braybrook store, excellent quality and very good customer service from Vivian :). Also the store has a good variety of alternative style furniture.

Romani

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationBraybrook
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The reviewer stated that an incentive was offered for this review

ziege

ziegeMetropolitan Adelaide, SA

  • 2 reviews

wonderful furniture

published

wonderful furniture and great friendly service in nunawanding store. lovey bedroom set, sofa and dining set. the price is very attractive. modern and fashion design and good quality. very appreciate.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store Locationnunawading store
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Amit

AmitAU

  • 4 reviews
  • 1 like

Worse Customer Service and Don’t know how to communicate with Customers

published

I have contacted to store where they have generated the invoice of my purchase. When I have to repair the Brocken legs of the new couch I bought from Fair Price they need the invoice. This are the corresponding emails to

Customer Service
Product Quality
Return Claim MadeYes
Warranty Claim MadeYes
Product Appearance Not as advertised
Store LocationOld Geelong Road Hoppers Crossing
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1 comment
FairPrice Furniture
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Robert Y.

Robert Y.Greater Melbourne (Metropolitan), VIC

  • 2 reviews

Excellent service and pricing

published

Purchased from the Nunawading store and received excellent service. Pricing was very competitive. Product was a bed which the sales person presented in detail, went through warranty and delivery options

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationNunawading
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The reviewer stated that an incentive was offered for this review

Excellent customer service

published

Excellent Manager and staff member(Nunawading Store).
Fantastic quality with affordable price.
Received a wonderful deal including delivery and assembly, very happy with this and Manger was very flexible about the timeframe as we can’t pick the furniture until we build the house.
10/10 for this.

Customer Service
Product Quality
Store LocationNunawading

The reviewer stated that an incentive was offered for this review

Svjetlana T.

Svjetlana T.Greater Melbourne (Outer), VIC

Exceptional service!

published

The store was very easy to find and everything in the store was easy to locate. The staff at the Hoppers Crossing store were absolutely amazing with their service. They were so helpful and personalised the service to my needs. It is because of their service that my decision to purchase my furniture there was very easy. The furniture is a great price and great quality as well.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationHoppers Crossing
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Excellent service!

published

I am so happy with the exceptional service from the Nunawading store! Catered to my style and needs cant recommend them enough! Thank you so much for all the help!

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers

Great customer service,great quality

published

I am really happy about the customer service i was delighted to shop at braybrook store i got the best prices and best quality with really nice decoration pieces and i was very happy withthe service of mayank he was really nice and was a great help with the choices i made thanks mayank.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationBraybrook
See all answers
Miles

MilesGreater Melbourne (Metropolitan), VIC

Good shopping experience in Nunawading store

published

We bought our master room furniture from Fair Price furniture Nunawading store, the staff there are all helpful and welcome, they gave us lot of suggestion and finally we decide the perfect pieces for our new home.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeYes
Product Appearance As advertised
Store LocationNunawading
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Happy with furniture

published

Very happy with the product, Friendly staff really appreciate with their customer service,Delivered in a week. Thanks Vivian for your help. Will recommend others to visit Braybrook store for sure.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
Natalie T.

Natalie T.

  • 2 reviews

Great service, great quality

published

Sold us on a beautiful leather modular with electric recliner seats. Came down on price, threw in free delivery and set up for a great price. Would recommend people take a look.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationNunawading
See all answers
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