??!

Reviews

4.4

991 reviews
5
(764)
4
(92)
3
(13)
2
(25)
1
(97)
  • Product Quality
    4.6 (663)
  • Return Claim MadeYes (37) · No (722)
  • Warranty Claim MadeYes (26) · No (733)
  • Product Appearance As advertised (92%) · Not as advertised (8%)
  • Shipping
    4.2 (351)
  • Customer Service
    1.0 (1)
Previous
Next

Reviewer Photos & Videos

  • More
Karly

KarlySouth East Queensland, QLD

Very easy to navigate and order

published

Quick online pick up - Was available within an hour of ordering each time.
A large range of Australian made products are available
Good quality and as described online. I would highly recommend



1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Karly, thank you so much for choosing to shop with us. We are glad to hear that you collected the products within an hour of ordering each time, and we look forward to serving you again next time! Regards Nick and the Fantastic Team.

Clare

ClareSouth East Queensland, QLD

Amazing online click and collect and afterpay options! Good furniture and affordable.

published

Navigating the store was easy and I managed to find what I was looking for quickly. I was satisfied with the range of options for each item I selected regarding the colour, texture and dimensions. The quality of the items I purchased were and still are solid and easy to assemble and disassemble. Very satisfied with the overall process of finding the Furniture online, collecting it from the store and putting it together. Would highly reccomend. Good products for an affordable price.

1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Clare, thanks so much for choosing to shop with us! We are so happy to hear about the quality of the goods you received, and we would be even happier to see you back again soon! Regards Nick and the Fantastic Team.



Pret

PretMetropolitan Adelaide, SA

  • 3 reviews

Great choice

published

Easy online ordering and more products online to choose from. Still testing the product and it’s good news so far. Stock was available and easy click and collect. No assembly required.

1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Pret, thank you so much for shopping with us. It is great to hear that you had such a positive online experience and that the product is good news so far! We hope to serve you again in the future. Regards Nick and the Fantastic Team.

Furniture Shops

Find out how Fantastic Furniture Online store compares to other Furniture Shops

Know better, choose better.

Compare all

Bad experience. Will never purchase another product or recommend to anyone.

published

If I sit in the sofa it jus goes in. Cushion is of very bad quality. Attached the image. The product looked very good but then it's not just to look, when I started using I realised I wasted the money and they ask me to pay 66 dollars if I want to return the product. And they are not willing to fix cushion as well, they recommend to go to shop and compare the product which is at home. During the time of Covid-19. That's the first reason why I ordered online.

2 comments
Fantastic Furniture
Fantastic F.Fantastic Furniture
Arun K.
Arun K.

I sent an email. Order number 8880011392834

I absolutely love this rug

published

I’ve always wanted a rug like this but up until now hadn’t been able to find the right one (size, colour, fit, etc). As soon as I saw this online I fell in love with it and had to buy it. The quality is great, it’s cosy and soft yet sturdy. My little one loves it too which is a bonus!

1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Jo, that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our furniture and stores! We hope to see you again in store in the future. Regards Jivani and the Fantastic team

Aries T.

Aries T.Canberra 2600, ACT

Poor Quality & Poor Customer Service

published

We ordered a bed online; no pick up option but charged for delivery anyway. Product arrived defective. Waiting over a week for reparations and not given any ETA on arrival of goods and again, no option to pick up to avoid delivery delays. Sleeping on lounges because we don’t have a bed having dismantled the previous one. The whole house is sleep deprived as toddler goes searching the house for us and none of us are getting any sleep. Angry doesn’t begin to cover it.

1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture
Cherie Louise BUBB

Cherie Louise BUBBPerth, WA

  • 2 reviews

Quick and easy

published

Was easy and quick to find what I was looking for
Very happy would shop at fantastic furnature again. Only ordered yesterday so will see if it is easy to assemble

1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Cherie, thanks so much for choosing to shop with us! That's great to hear! We hope to see you again in store in the future. Regards Jivani and the Fantastic team

Dawn

DawnGreater Melbourne (Outer), VIC

  • 2 reviews

sofa to suit

published

Yes found what I was looking for on line ! Ordered it then it was delivered! Love it ! It’s more of a show piece than a regular couch to sit on it’s firmer than I’d like but it’s awesome and I love it
Great service! Value for money I can’t ask for more than that !

1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Dawn, thanks so much for choosing to shop with us! We are delighted to hear you are enjoying the ease of shopping online and are so happy with your purchase! We look forward to serving you again soon. Regards Jivani and the Fantastic team

Sarah

SarahSydney, NSW

  • 2 reviews

Deceptive online/voucher issue

published
4 comments
Sarah
Sarah
Fantastic Furniture
Fantastic F.Fantastic Furniture
Sarah
Sarah

I already spoke to head office and they showed zero interest. Why on earth would I waste anymore time emailing a generic address? This facade to fix these issues only once they reach review sites is so transparent and quite frankly, gross.

Furniture Shops

Find out how Fantastic Furniture Online store compares to other Furniture Shops

Know better, choose better.

Compare all

Memphis Dining table, Comfortable and Stylish

published
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Great service!

published

Visit to the store was 100% successful thanks to the assistance of the young assistant. Was able to set up the unit for my elderly mother and that made her day.

1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Ann, that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our furniture and stores! We hope to see you again in store in the future. Regards Jivani and the Fantastic team

Good furniture, quick delivery!

published

The delivery was quick and delivered on Saturday and furniture looks great. The assembly was quick and really easy to follow. But I would like cheaper postage costs for local deliveries.

1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture
Linda

LindaSydney, NSW

  • 2 reviews

Fantastic service and fast delivery, very happy

published

I had to set up a granny flat quickly and the service and fast delivery was brilliant, especially during difficult times lately wasn’t expecting it! Very impressed and happy with the furniture

1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Linda, thank you very much for shopping with us online. We are thrilled to hear that we were able to help you set up your granny flat quickly with our furniture, and we hope to serve you again in the future. Regards Nick and the Fantastic Team.

Looks even better than the photos of it online

published

Ordered online and it was ready for pickup within 20 minutes.. loved how fast it was and guys in the warehouse were excellent thanks heaps for carrying it out to my car guys

1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Cory, thanks so much for choosing to shop with us! We are so glad to hear that your experience was so efficient, and we look forward to seeing you back again in the future! Regards Nick and the Fantastic Team.

Laura J.

Laura J.South East Queensland, QLD

Easy and affordable

published

I have been looking for a bed for my 2 year old and wanted something that would be suitable both now and when he is older. The bed I purchased was stylish and affordable. The online purchase was really easy and the timeframe for availability wasn't too long. Overall very happy.

1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture
Furniture Shops

Find out how Fantastic Furniture Online store compares to other Furniture Shops

Know better, choose better.

Compare all
Macka

MackaMid North Coast, NSW

  • 2 reviews

King single bed

published

I found everything to go right but the plastic end pieces were very soft and would not fit into the holes other that that it was very easy and as I have been there before I will return again

1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Macka, thank you very much for shopping with us. We are so glad to hear that you are a returning customer and we look forward to seeing you back again next time! Regards Nick and the Fantastic Team.

Stuart

StuartMetropolitan Adelaide, SA

  • 9 reviews

Amazing Online Experiemce

published

Was after a couple of years needing to replace my bed. Did some shopping around and found what I was looking for at a great price at Fantastic. When I was ready to purchase I ordered online. It was easy and convenient. After placing order I had great communication with store staff and prompt and friendly on time delivery. Would and will purchase other pieces from Fantastic Furniture.

1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture
Cheryl

Cheryl

  • 2 reviews

Quick and easy.

published

As I have purchased on line before this time round was easy to navigate the online products being delivered with the week. Staff returned called promptly and were very friendly and helpful.

1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Cheryl, thanks so much for choosing to shop with us! We are delighted to hear you are enjoying the ease of shopping online! We look forward to serving you again soon. Regards Jivani and the Fantastic team

Mumof4

Mumof4Northern Region, NSW

  • 14 reviews
  • 1 like

Great quality products and service

published

Used click and collect for the first time to purchase a single bed for my daughter. Gecko single bed white. Website easy to use and found what I was looking for. Product was last one in stock. Service was fast and efficient

1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

In these difficult times it made me feel happy to still be able to shop for furniture to complete my kids rooms

published

As a returning customer the ease of shopping online made me feel as if I had walked into my local store. Very satisfied with my shopping experience and how fast the order was delivered. The products are beautifull and easy to assemble.

1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture
Page 4 of 50
See all Fantastic Furniture reviews

Questions & Answers

Alycia S.

Alycia S.asked

Online store

Hello, I was looking to purchase the Salle Dressing Table (White) and was wondering if all of the drawers on the table actually open?

1 answer
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Alycia, the drawers on the Salle Dressing Table sure do open! Regards Nick and the Fantastic Team.

Sonn

Sonnasked

Online store

on 2/4/20 was my first time ordering furniture online, only due to the fact that I don't drive and catching the bus out to Warrawong (half hour ride) is not such a great idea right now.
I am now wondering how the purchaser is notified about the products purchased, and how do I know that the order was received and acknowledged and in the process of being shipped? It would be great to get a conformation email from the supplier/s instead of having to wait for a 'tracking' number

2 answers
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Sonn, thank you for placing an order with us. We absolutely send an Order Confirmation email, and it is sent through to the relevant supplier automatically shortly thereafter. Within the coming days you should have received a tracking number by email so you can keep an eye on the progress. If you require any further assistance or reassurance, please don't hesitate to email us at [email protected] Regards Nick and the Fantastic Team.

Sonn
Sonn

hi there Nick
The information I had received only came through fantastic warehouse customer support team (thanks guys) nothing came from the supplier, not even an invoice.
I am happy to say though, that it all arrived on the date stated by Chris from customer support.
thank you Nick and the fantastic team for your assistance

ShedB

ShedBasked

Online store

Can you deliver on a requested date?

2 answers
Nkob
Nkob

yes you can. They charge for delivery though

Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi there! We do charge for delivery, and excluding our 'Online Only' range, we book you in for a day that will suit you best. Kind regards Nick and the Fantastic Team.

Get an answer from our members and Fantastic Furniture representatives

ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.