Reviewer Photos & Videos
Fantastic experience
Store laid out in sections correctly according to market requirements based on sales i believe. Very easy to navigate through and central checkout position giving customer full view of staff if assistance is required.
1 comment
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NicMurrumbidgee Region, NSW
Very happy
Very happy with our products and great service all the way thru, fast click and collect service, my daughter loves her new bed and is comfortable happy customer here absolutely
1 comment
Fantastic F.Fantastic Furniture
Hi Nic, thankyou for choosing to shop with us and sharing your in store experience online. We look forward to seeing you in store again soon. Regards Jivani and the Fantastic Team
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Troy D.Sydney, NSW
- Online store
- Verified customer
Queen Mattress In a Box and Bondi Bed
This combination was easy to add to the cart, a plethora of payment options were offered, once paid the collection notice was sent well under sixty minutes. Awesome service all-round.
1 comment
Fantastic F.Fantastic Furniture
Hi Troy, thankyou for choosing to shop with us and sharing your experience online. We look forward to seeing you in store again soon. Regards Jivani and the Fantastic Team
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Great products. Great service. Very happy!
Great range. Everything I needed was available and ready for click and collect in literally minutes. No contact pick up and loading of goods during covid-19 was appreciated and very well set up. Thanks so much!
1 comment
Fantastic F.Fantastic Furniture
Hi Mel, thank you very much for choosing us and sharing your thoughts online! Glad to hear you had such a wonderful experience in store and we appreciate you recommending us! We hope to serve you agai... Read more
n in the future and wish you all the best during this difficult time! Regards Jivani and the Fantastic teamSimilar opinion? Write a review on ieatwords.com.au!
Concerning
No worries with products but availability is conern amd not correct. Follow up with online chat when online order was not recognise, at store level. Was not satisfied with online chat either.
1 comment
Fantastic F.Fantastic Furniture
Hi Wayne, thanks so much for choosing to shop with us and taking the time to share your experience. I do apologise for the inconvenience caused, and if there is anything we can do to assist further, p... Read more
lease don't hesitate to contact us by email. Our email address is [email protected] We hope to serve you again in the future! Regards Jivani and the Fantastic Team.Similar opinion? Write a review on ieatwords.com.au!
The Perfect Way to Shop
Highly recommended - great shopping experience and the doors are open 24/7 to browse and buy. It’s awesome.
Pick up Is just as quick and easy and the quality leaves competitors out in the cold.
1 comment
Fantastic F.Fantastic Furniture
Hi Melissa, thanks so much for choosing to shop with us! We are happy to hear you are enjoying our product range and we appreciate you taking the time out to share your experience with our company. We... Read more
hope to see you back soon! Regards Jivani and the Fantastic TeamSimilar opinion? Write a review on ieatwords.com.au!
Annmaree I.Sydney, NSW
Actual pictures of items in homes, very helpful.
Website is easy to navigate, well ordered and easy to purchase. Great communication from the store regarding pick up and wonderful staff on the back dock. Would be happy to shop here again.
1 comment
Fantastic F.Fantastic Furniture
Hi Annmaree I, that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our website and stores! We hope to see you again in store in the future. Regards Jivani and the Fantastic team
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EmilySouth East Queensland, QLD
Very reliable and affordable!
I have been a long time customer and I don’t have any trouble ordering online. They are very prompt and they always call to inform updates about your online purchase.
1 comment
Fantastic F.Fantastic Furniture
Hi Emily, thanks so much for choosing to shop with us! We are delighted to hear you are enjoying the ease of shopping online! We look forward to serving you again soon. Regards Jivani and the Fantastic team
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Needed in a oinch
Reasonable quality for the price, selection for quick delivery limited so unable to get first choices. But have a home office delivered in 2 days, assembled in under 2 hours
1 comment
Fantastic F.Fantastic Furniture
Hi Deb, thanks so much for choosing to shop with us! That's great to hear! We hope to see you again in store in the future. Regards Jivani and the Fantastic team
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HeidiSydney, NSW
Wouldn’t have gone anywhere else!
Click and Collect was great. I was contacted within 10 minutes of my order being placed to advise me that it was ready for collection. The product itself was good quality. Looked just like the photo and was easy to assemble. Fantastic overall experience.
1 comment
Fantastic F.Fantastic Furniture
Hi Heidi, thanks so much for choosing to shop with us! We are happy to hear you are enjoying our product range and we appreciate you taking the time out to share your experience with our company. We h... Read more
ope to see you back soon! Regards Jivani and the Fantastic TeamSimilar opinion? Write a review on ieatwords.com.au!
Philippa A.South East Queensland, QLD
- 2 reviews
Don’t bother with online click and collect
Purchased product via online click and collect took 4 hours for store to receive order and two interactions with online help. If I buy a product here again will not bother with online store
1 comment
Fantastic F.Fantastic Furniture
Hi Phillippa. I am sorry to hear about your recent experience with our online services. We would like to learn more about this to understand how we can improve moving forward. Could you send through s... Read more
ome more information so we can investigate this matter further? Our email address is [email protected] Regards Jivani and the Fantastic Team.Similar opinion? Write a review on ieatwords.com.au!
You get what you pay for
The online site is user friendly, with a good range of products. Assembly was fairly easy, although the printed instructions weren’t very clear, so I found them on the website.
1 comment
Fantastic F.Fantastic Furniture
Hi Sandra, thanks so much for choosing to shop with us! We are delighted to hear you are enjoying the ease of shopping online! We look forward to serving you again soon. Regards Jivani and the Fantastic team
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ChingPerth, WA
Fast response
Excellent, They have friendly and good communication with the staff.
Affordable price, the product is in good quality. The store is nice, tidy, clean and well arranged. Im amazed with the service.
1 comment
Fantastic F.Fantastic Furniture
Hi Ching, thanks so much for choosing to shop with us! That's great to hear! We hope to see you again in store in the future. Regards Ryan and the Fantastic team
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Lana SunshineSouth East Queensland, QLD
1 hour from order to pick up
I ordered easily online and pick up confirmation came through about 10 minutes later! Just clarify whether you are picking up from the store or the warehouse. From order to pick up was 1 hour which is excellent. I am very happy with the service at the warehouse, in store as well as the quailty and price of my lamp shade.
1 comment
Fantastic F.Fantastic Furniture
Hi Lana Sunshine, it is great to hear you were able to collect your order quickly and received great service from our team! We look forward to seeing you again soon. Kind regards Ryan and the Fantastic team
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Elizabeth E DysonFar North Queensland, QLD
- 2 reviews
Just right for me...love it
I was very satisfied with every aspect of the purchase, delivery, and assembly of my new bedroom suite. I downsized after becoming widowed, and find the new smaller bed suits my needs now
1 comment
Fantastic F.Fantastic Furniture
Hi Elizabeth E Dyson, thanks so much for choosing to shop with us! That's great to hear! We hope to see you again in store in the future. Regards Ryan and the Fantastic team
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Bianca G.Hobart, TAS
So happy! And great prices they had exactly what I was looking for
Easy to find for what I was looking for. I'm very sastifed with my purchase. Could be more of a range of products to purchase but overall I'm very happy
1 comment
Fantastic F.Fantastic Furniture
Hi Bianca, thanks so much for deciding to shop with us! We are so glad to hear that you were able to find what you were looking for, and we hope to see you back again soon. Regards Nick and the Fantastic Team.
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Practical and value for money
Needed to supplement existing furniture, so we knew pretty well what we wanted. The website made it easy to find and purchase what we wanted and delivery was reasonably priced for a large item. Not having to leave home was nice!
1 comment
Fantastic F.Fantastic Furniture
Hi Phillip, thanks so much for deciding to shop with us. We hope to serve you again soon! Regards Nick and the Fantastic Team.
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Judy AlcockSouth-Eastern Region, NSW
- 2 reviews
Fantastic range of products in my budget
Because I was already a Fantastic furniture customer my latest purchase popped up in my email as a suggestion which was perfect. The furniture was easy to assemble and quality is fine.
1 comment
Fantastic F.Fantastic Furniture
Hi Judy, thank you for choosing to shop with us! We hope to see you back again in the future. Regards Nick and the Fantastic Team.
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Perfect
The service was awesome had my bed within 3 days excellent delivery excellent product would recommend to anyone who is looking for a excellent product for a reasonable price would buy from online store again.
1 comment
Fantastic F.Fantastic Furniture
Hi Kim, thank you for choosing to shop with us. We are so glad to hear that you received the bed so quickly and that you are happy with your new bed! We hope to serve you again in the future. Regards Nick and the Fantastic Team.
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Rosemarie W.Mid North Coast, NSW
Shopping made easy!!!!
With mobility issues I find the online store a great way of shopping.Its very easy and coveniant way to shop. Im so excited for my purchase to arrive..YAY!!!! I love Fantastic Furniture!!!
1 comment
Fantastic F.Fantastic Furniture
Hi Rosemarie, thank you so much for choosing to shop with us. It is great to hear about your online shopping experience, and we hope to serve you again in the future! Regards Nick and the Fantastic Team.
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Questions & Answers
Sonnasked
on 2/4/20 was my first time ordering furniture online, only due to the fact that I don't drive and catching the bus out to Warrawong (half hour ride) is not such a great idea right now.
I am now wondering how the purchaser is notified about the products purchased, and how do I know that the order was received and acknowledged and in the process of being shipped? It would be great to get a conformation email from the supplier/s instead of having to wait for a 'tracking' number
2 answers
Fantastic F.Fantastic Furniture
Hi Sonn, thank you for placing an order with us. We absolutely send an Order Confirmation email, and it is sent through to the relevant supplier automatically shortly thereafter. Within the coming days you should have received a tracking number by email so you can keep an eye on the progress. If you require any further assistance or reassurance, please don't hesitate to email us at [email protected] Regards Nick and the Fantastic Team.
hi there Nick
The information I had received only came through fantastic warehouse customer support team (thanks guys) nothing came from the supplier, not even an invoice.
I am happy to say though, that it all arrived on the date stated by Chris from customer support.
thank you Nick and the fantastic team for your assistance
ShedBasked
Can you deliver on a requested date?
2 answers
yes you can. They charge for delivery though
Fantastic F.Fantastic Furniture
Hi there! We do charge for delivery, and excluding our 'Online Only' range, we book you in for a day that will suit you best. Kind regards Nick and the Fantastic Team.
Ondine F.asked
I bought an armchair from Fantastic Furniture approximately 11 years ago. It has been discontinued and has metal legs. I have a pic but can't seem to upload it. How can i buy another chair like this. I've tried Facebook marketplace, Gum tree and others. Thanks
No answers
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Fantastic F.Fantastic Furniture
Hi Chris, thanks so much for choosing to shop with us. We hope to see you back again in the future! Regards Nick and the Fantastic Team.