Reviewer Photos & Videos
SeanDSouthwest, VIC
- 2 reviews
Value for money.
Perfect service from start to finish. If it’s quality on a budget you need, look here first. The website is easy to navigate and the click and collect option makes this a perfect option to complete your purchase. Once home the ease of assembling makes for a quick satisfaction.
1 comment
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SalenaMetropolitan Adelaide, SA
I always find fantastic furniture cheap and easy to build as a single mum this is so important
Easy to shop online clear easy to find products
Big range has everything needed for household furniture
Cheap and great quality
Easy to build easy instructions great for a single mum
1 comment
Fantastic F.Fantastic Furniture
Hi Salena, thank you so much for continuing to shop with us. We are glad that you enjoy our range of products, and we look forward to serving you again in the future! Regards Nick and the Fantastic Team.
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Fast and easy online service.
Great products. Easy to find online.Easily assembled. Delivered right to my door. Very happy with my purchase. Customer service was awesome. Lovely staff. Would definitely recommend to other people. A+++
1 comment
Fantastic F.Fantastic Furniture
Hi Deon, thank you very much for shopping with us. We're so glad to receive such an incredible grade with the A+++ and we hope to serve you again in the future! Regards Nick and the Fantastic Team.
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JasHobart, TAS
Affordable and looks great
Exactly what I was after, great quality and very modern look. Plenty of choices and only 2 weeks for the delivery of the items which is perfect for me. Thanks
1 comment
Fantastic F.Fantastic Furniture
Hi Jas, thank you so much for choosing to shop with us. We are so glad to hear that you were able to find what you were after, and we hope to serve you again soon. Regards Nick and the Fantastic Team.
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I am happy and satisfied
I am happy with the my online purchase of some indoor products from Fantastic Furniture. There were plenty to chose from. Purchase process was straight forward, there was quite few payment options.
1 comment
Fantastic F.Fantastic Furniture
Hi Ben, thank you for choosing to shop with us. We are happy to hear that you like our range and satisfied with your purchase. We hope to see you back again soon! Regards Nick and the Fantastic Team.
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PaulaSydney, NSW
Quick, Easy and affordable
I purchased new furniture for a granny flat. I found it easy to use the website, payment options where great and quick. All items where in stock and delivery was within 2 days of purchase. Very happy with products - now to assemble which is always fun.
1 comment
Fantastic F.Fantastic Furniture
Hi Paula, thank you so much for choosing to shop with us online. We hope that the assembly was not too difficult and that you are enjoying your new furniture. We look forward to serving you again in t... Read more
he near future! Regards Nick and the Fantastic Team.Similar opinion? Write a review on ieatwords.com.au!
Quality and affordable
Competitive prices as well as quality compared to other more expensive stores based in Mildura. Would be nice if the store had spray seal for marble products which we were considering.
1 comment
Fantastic F.Fantastic Furniture
Hi Blake, thanks so much for choosing to shop with us in Mildura. We will take on this feedback in relation to the marble product, and we hope to serve you again in the future! Regards Nick and the Fantastic Team.
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Happy CustomerSouth East Queensland, QLD
Great service
I love Fantastic furniture and have purchased many things from them in the past. everything is always great quality. This time I went in store first to make a decision on beds in person, staff were super helpful and the decision was quick and easy.
1 comment
Fantastic F.Fantastic Furniture
Hi there! Thank you for shopping with us and taking the time to share your experience. We are so glad to hear that the staff were helpful and you were able to find a suitable bed. We hope to serve you... Read more
again in the future. Regards Nick and the Fantastic Team.Similar opinion? Write a review on ieatwords.com.au!
Stock availability
Stock availability was poor and they could not deliver my items for 3-4 weeks which to me seems ridiculous. I would expect in the future to get better customer service
1 comment
Fantastic F.Fantastic Furniture
Hi James, I do apologise for the inconvenience caused by this. Unfortunately we cannot keep stock of all items at all times, and I am sorry that the waiting time was 3-4 weeks for your selected produc... Read more
ts. We would love to see you back again in the future and hopefully be able to provide a more satisfactory experience. Regards Nick and the Fantastic Team.Similar opinion? Write a review on ieatwords.com.au!
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Dan SSouth East Queensland, QLD
- 3 reviews
Good furniture at decent prices
Needed to purchase living room and dining room furniture so I purchased online because of current situation was extremely happy with purchase and delivery time will definitely be purchasing again
1 comment
Fantastic F.Fantastic Furniture
Hi Dan, thank you for deciding to shop with us online. It is amazing to hear that you had such a great experience, and we look forward to serving you again soon! Regards Nick and the Fantastic Team.
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johnny qSydney
- 2 reviews
perfection just perfection
i went to the fantastic store at prospect, and i was looking for a new lounge suit, the range was great, it did not take me long to find what i wanted right colour and great price, the store at prospect is very easy to walk about in, very friendly staff, to everybody if you want lovely nice furniture at a great price with very helpful staff, like Jai and Leanne helped me so much, so go to fantastic furniture at prospect, for great furniture and great prices, they are truly FANTASTIC
2 comments
Fantastic F.Fantastic Furniture
Hi Johnny, thank you so much for visiting our Prospect store. It is great to hear about the service received from Jai and Leanne, and also that you are happy with your lounge suite. We look forward to... Read more
seeing you in store again next time. Regards Nick and the Fantastic Team.Thankyou i will, fantastic furniture is FANTASTIC
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The reviewer stated that an incentive was offered for this review
Dressers
Needed a new dresser was able to get 2 and there perfect! Exactly what the pictures showed. Had to assemble but with a wine in hand while partner cooked dinner it was easy :)
1 comment
Fantastic F.Fantastic Furniture
Hi there! We are happy to hear that you were able to find a suitable dresser, and we hope you enjoyed your wine to assist you with the assembly. Hopefully we will see you again soon! Regards Nick and the Fantastic Team.
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Perfect
Value for money,looks great in my lounge and was very easy to build,so easy to shop online, great app to find what you want.i will shop there again,see you next time
1 comment
Fantastic F.Fantastic Furniture
Hi Mary, thank you for shopping with us and taking the time to share your thoughts. We are so glad to hear about this experience and we hope to serve you again soon! Regards Nick and the Fantastic Team.
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Happy CustomerSouth East Queensland, QLD
Awesome online shopping very fast and picking up delivery was quick and staff very friendly
online shopping is the best.
Awesome online shopping very fast and picking up was quick and easy the staff in the pick up warehouse area at Helensvale store are very friendly..
I'm a very satisfied customer..
1 comment
Fantastic F.Fantastic Furniture
Hi there! We are so glad to hear that you had such a positive experience with our Helensvale store. It is always great to hear from our satisfied customers, and we hope to serve you again soon! Regards Nick and the Fantastic Team.
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Michael M.Central Queensland, QLD
- 2 reviews
- 1 like
- Online store
- Verified customer
Misleading stock levels and delivery times
I was looking for new bed frames for myself and my son.
Found some reasonably priced frames on the Fantastic website.
The site, and my confirmation email, says delivery in 1-2 weeks - for $190.
I get a phone call saying the local store doesn't actually have the stock so it's going to be 4-5 weeks in total (including waiting for a delivery slot) before I can get the beds.
1 comment
Fantastic F.Fantastic Furniture
Hi Michael, I am very sorry to hear about this. We are experiencing some delays at the moment and we hope to have now updated all lead times to reflect these delays. My sincere apologies for the incon... Read more
venience caused by this. Regards Nick and the Fantastic Team.Similar opinion? Write a review on ieatwords.com.au!
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Faith J.Greater Melbourne (Outer), VIC
Excellent service
I got what I was looking for quite easily and the check out was easy and straight forward. The product was of high quality and as per the specifications, shopping made easy
1 comment
Fantastic F.Fantastic Furniture
Hi Faith, thank you for choosing to shop with us. It is great to hear that you got what you were looking for and that your experience was so straightforward! We hope to serve you again in the future. Regards Nick and the Fantastic Team.
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CharlieFar North Queensland, QLD
- 2 reviews
Awesome Online Shopping Experience !! Thankyou Fantastically Awesome Furniture !!!
It was very easy to navigate the store and I found exactly what I needed and wanted,.. I was very satisfied with the range of products that were available,.. And couldn't be more satisfied with the quality of the items I purchased,.. Can't wait to buy more !!,... I did have to assemble most items by myself and it was nice and easy, no stress !! Fantastic furniture,.. You have done a fantastic and amazing job all round :-)
1 comment
Fantastic F.Fantastic Furniture
Hi Charlie, thank you so much for shopping with us!! It is absolutely amazing to hear that you had such an incredible experience in store. We are glad to be able to serve people like you, and we hope ... Read more
to see you in store again in the future. Regards Nick and the Fantastic Team.Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
vikkijaneTasmania
- 2 reviews
- Online store
- Verified customer
Great products and prices
Great range of products at great prices. Seeing items online helps to decide what I what ahead of time. The customer service team were very polite, kind most of all very very helpful
1 comment
Fantastic F.Fantastic Furniture
Hi there! Thank you for taking the time to share your experience. We are so glad to hear about the service you received from our staff, and we hope to serve you again in the near future! Regards Nick and the Fantastic Team.
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Ian McFarlaneRichmond-Tweed, NSW
- 2 reviews
Loving my new bookcases.
I managed to assemble not one, but two Kobi bookcases for my bedroom & am delighted with the results. Thank-you to Sarina from the Lismore branch for great help & service also.
2 comments
Fantastic F.Fantastic Furniture
Hi Ian, thanks so much for choosing to shop with us. We are so glad to hear that you were able to assemble your new Kobi bookcases with such ease! We hope to see you in the Lismore store again soon. Regards Nick and the Fantastic Team.
Thanks Nick. Cheers........Ian.
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AngelIllawarra, NSW
- 2 reviews
Love the on line buying very easy to navigate
Im really happy with Fantastic Furniture, lots to choose from and reasonable prices, We have already purchased our bed,chest of drawers,side tables and coffee table from the South Nowra store, Ive recently gone on line and ordered another queen bed for our spare room. Just waiting for delivery..
2 comments
Fantastic F.Fantastic Furniture
Hi there! Thank you so much for choosing to shop with us in Nowra. We hope you like the new bed when it arrives, and we hope to serve you again in the future! Regards Nick and the Fantastic Team.
The bed is great. Thankyou
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Questions & Answers
Alycia S.asked
Hello, I was looking to purchase the Salle Dressing Table (White) and was wondering if all of the drawers on the table actually open?
1 answer
Fantastic F.Fantastic Furniture
Hi Alycia, the drawers on the Salle Dressing Table sure do open! Regards Nick and the Fantastic Team.
Sonnasked
on 2/4/20 was my first time ordering furniture online, only due to the fact that I don't drive and catching the bus out to Warrawong (half hour ride) is not such a great idea right now.
I am now wondering how the purchaser is notified about the products purchased, and how do I know that the order was received and acknowledged and in the process of being shipped? It would be great to get a conformation email from the supplier/s instead of having to wait for a 'tracking' number
2 answers
Fantastic F.Fantastic Furniture
Hi Sonn, thank you for placing an order with us. We absolutely send an Order Confirmation email, and it is sent through to the relevant supplier automatically shortly thereafter. Within the coming days you should have received a tracking number by email so you can keep an eye on the progress. If you require any further assistance or reassurance, please don't hesitate to email us at [email protected] Regards Nick and the Fantastic Team.
hi there Nick
The information I had received only came through fantastic warehouse customer support team (thanks guys) nothing came from the supplier, not even an invoice.
I am happy to say though, that it all arrived on the date stated by Chris from customer support.
thank you Nick and the fantastic team for your assistance
ShedBasked
Can you deliver on a requested date?
2 answers
yes you can. They charge for delivery though
Fantastic F.Fantastic Furniture
Hi there! We do charge for delivery, and excluding our 'Online Only' range, we book you in for a day that will suit you best. Kind regards Nick and the Fantastic Team.
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Fantastic F.Fantastic Furniture
Hi Sean, thanks so much for choosing to shop with us. We are glad to hear that the assembly process was so simple, and we hope to serve you again in the future! Regards Nick and the Fantastic Team.