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First time traveller
Fastcover was the easiest to read and understand policies. There was prompt return answers to my questions, Jessica was very helpful. I will use again and highly recommend fastcover. Happy!!
1 comment
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- Travel Insurance - Comprehensive
- Verified customer
Outstanding customer service
I am in the process of making a claim and have had a few issues. Margretta and Nathalie from the emergency response team have been incredible with their care and support during my process of making a claim. They have called me numerous times and even checked in on how I was going to see if I needed extra assistance. They have helped me through almost every stage of the claim, everything has been explained clearly and efficiently. They ensured that I understood all the correct documents and procedures I needed to take in order to make this proce...Read more
ss as smooth as possible. Their response time is almost immediate and their friendliness and patience is second to none. I have nothing but positive things to say about my entire customer service experience with fast cover.. its been some of the best service I've ever received. Credit to the whole team at fast cover as they have all been fantastic, I will most certainly be purchasing again for my next trip and recommend you do the same.1 comment
Fast Cover T.Fast Cover Travel Insurance
Hi Ruby, I'm so pleased we could assist with your claim & you found the process so simple, fast & without complications. We are always happy to help our customers with as much professionalism and empa... Read more
thy as we can. We look forward to providing you with our legendary customer service again in the future. Thanks for choosing Fast Cover & taking the time to leave us a review, we really appreciate it. Have a safe and wonderful rest of your trip! Kind regards, Margretta.
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Alice JMetropolitan Adelaide, SA
Easy, affordable, great!
So far so good. Easy buying process. Very competitive price. Have not made a claim so I can’t comment on that side of it. This is my first time buying travel insurance and I spent a lot of time researching different options. I always came back to Fast Cover.
1 comment
Fast Cover T.Fast Cover Travel Insurance
Hi Alice, thanks for the positive review about how fast & simple our family travel insurance is. Remember you'll receive a loyalty discount next time you travel! Kind Regards, Jessica.
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Find out how Fast Cover Travel Insurance - Comprehensive compares to other Travel Insurance
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Peace of mind
My sister in law and I have used fast cover for all our travels, it is easy to obtain without all the fuss, at our age we just need something we can understand.
We have never had to make a claim and hope we never have to, just to know it’s there if we had too.
1 comment
Fast Cover T.Fast Cover Travel Insurance
Hi Rhonda, thanks for the positive review about how fast & simple our travel insurance is. Remember you'll receive a loyalty discount next time you travel. I'm glad it was easy for you to make changes... Read more
etc. Happy & safe travels to you! Kind regards, MargrettaSimilar opinion? Write a review on ieatwords.com.au!
Craig BPerth, WA
- 2 reviews
Intelligent website
Went to a number of sites to get quotes and this one won me over for its ease of use, good explanations, elegant web design. Chose to run with them on that basis after frustrations having to ring others to ask questions to clarify because their websites weren’t clear enough. The quote was very competitive also.
1 comment
Fast Cover T.Fast Cover Travel Insurance
Hi Craig, thanks for the positive review about how fast & simple our family travel insurance is. Remember you'll receive a loyalty discount next time you travel. I'm glad it was easy for you to make changes etc. Kind regards, Jessica
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Gino CerasoliSydney, NSW
Looks like the perfect cover for my trip to Europe with my friends
The value of the claim was fair, the cover seems to be thorough and suits my trip perfectly, I haven’t used this company before however I have heard good things about it which made it an easy decision when booking travel insurance
1 comment
Fast Cover T.Fast Cover Travel Insurance
Hi Gino, thanks for the positive review about how fast & simple our family travel insurance is. Remember you'll receive a loyalty discount next time you travel. Kind regards, Jessica
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PaulSydney, NSW
Great value with good cover
This is my second time taking travel insurance. Value for comprehensive cover is affortable which covered the whole family of 4. Easy to understand policy. Great service and would recommend others.
1 comment
Fast Cover T.Fast Cover Travel Insurance
Hi Paul, thanks for the positive review about how fast & simple our family travel insurance is. Don't forget to let us know every time you purchase insurance with us so we can apply a loyalty discount for you. Kind regards, Jessica
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SomchitTheodore 2905, ACT
Good value
For a piece of mind for my overseas trips. I think I used a couple of times and have not made any claim as I did not use the insurance why I was overseas
1 comment
Fast Cover T.Fast Cover Travel Insurance
Hi Somchit,
thanks for the positive review about how fast & simple our family travel insurance is. Remember you'll receive a loyalty discount next time you travel. Happy & safe travels to you! Kind regards, Jessica
Similar opinion? Write a review on ieatwords.com.au!
Steph M MeredithPerth, WA
Excellent cover for a competitive premium.
First time needing long term travel insurance and as I am an insurance broker I searched the market for not only the best price but for the best cover.
Fast Cover Travel came out on top. Its easy to obtain a quote and covert it to a policy.
I read the entire policy wording to ensure the coverage was competitive which it is. The only thing that would be good to have added is the rental vehicle excess waiver. However if you aren't planning to hire a car then the premium saving is good. The policy wording is easier to read however this could be be...Read more
1 comment
Fast Cover T.Fast Cover Travel Insurance
Hi Stephanie, thanks for the positive review about how fast & simple our travel insurance is. Remember you'll receive a loyalty discount next time you travel. I'm glad it was easy for you to make chan... Read more
ges etc. Happy & safe travels to you! Kind regards, MargrettaSimilar opinion? Write a review on ieatwords.com.au!
Find out how Fast Cover Travel Insurance - Comprehensive compares to other Travel Insurance
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Mike M.Greater Melbourne (Outer), VIC
look at the fine print
I thought my cover started on the day I paid my subscription and my policy covered me for unforseen incidents before I started on my trip the company partially paid for my medical bill on the ship however did not include my first medical account after the accident I feel that wording of the policy was misleading as I would have paid the extra to cover accidents.
1 comment
Fast Cover T.Fast Cover Travel Insurance
Hi Mike,
Thanks for your review and feedback. I'm glad we were able to approve your claim. We try to make our PDS as clear and easy to understand as possible. if there's something you don't agree with... Read more
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FadPerth, WA
- 4 reviews
Perfect, Easy and awesome
i found the policy to be of great value compared with other companies with similiar details, will be using again for sure!! I am hoping to not have to use this policy, but i feel safe knowing that fast cover has mine and my family's back!! thank you
1 comment
Fast Cover T.Fast Cover Travel Insurance
Hi Fad, thanks for the positive review about how fast & simple our family travel insurance is. Remember you'll receive a loyalty discount next time you travel. Happy & safe travels to you! Kind regards, Jessica.
Similar opinion? Write a review on ieatwords.com.au!
Frequent travellerGreater Melbourne (Outer), VIC
- 2 reviews
Quick & easy
Was quick & easy to set up, competitive prices and I had a couple of years back a claim & it was easy & quick to resolve. Can't ask for more. Recommend to everybody
1 comment
Fast Cover T.Fast Cover Travel Insurance
Hi traveller, thanks for the positive review about how fast & simple our travel insurance is. Remember you'll receive a loyalty discount next time you travel. I'm glad it was easy for you to make chan... Read more
ges etc. Happy & safe travels to you! Kind regards, MargrettaSimilar opinion? Write a review on ieatwords.com.au!
Lauren MDarling Downs, QLD
Overall A Great Experience With Minor Bumps
Overall i had a great experience when claiming while hospitalised in India. Staff went above and beyond to assist me in my time of need. There were a couple of very minor hiccups when I got home trying to claim for additional expenses, however these were rectified relatively quickly.
1 comment
Fast Cover T.Fast Cover Travel Insurance
Hi Lauren, I'm so pleased we could assist with your claim & you found the process so simple, fast & without complications. We look forward to providing you with our legendary customer service again in... Read more
the future. Thanks for choosing Fast Cover & taking the time to leave us a review, we really appreciate it. Kind regards, Margretta.Similar opinion? Write a review on ieatwords.com.au!
Something essential.
This the second time that I have used Fast Cover. I did not have cause to make a claim on my first policy but the cost was very acceptable for an 80+. However, the increase in cost for the second policy, whilst cheaper than competitive companies, was somewhat more than I expected. I will very likely use this company again.
2 comments
Fast Cover T.Fast Cover Travel Insurance
Hi Max, thanks for the positive review on our travel insurance is.
Remember you'll receive a loyalty discount from us next time you travel!
Happy & safe travels to you! ... Read more
Thanks, you're welcome,,,,,,,,,,, Max
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Bruce BSydney, NSW
Fast Cover Travel Insurance -- You're the Best!!!
Normally, we are very healthy senior citizens (age 67 and 68) and very seldom require medical attention. We considered not even purchasing travel insurance before our trip but are so happy we did.
While visiting the USA my wife fell in our daughter’s home. She experienced numbness and burning pain in her hip and back. This began visits to a chiropractor, physical therapists, doctors, massage therapists and having MRIs, X-rays and cortisone injections. She was able to recover to a state of 95% pain free so that we could return to Australia. It ...Read more
was very distressing for us to go through this medical dilemma while visiting our children and family. We were also forced to visit medical clinics on several occasions to treat upper respiratory/sinus infections we contracted. Through all of this, Fast Cover Insurance was faithful to communicate with us, process our reports and receipts and reimburse us for all our expenses. We want to send a “well done” to everyone we worked with during this time, and we highly recommend Fast Cover Travel to anyone traveling overseas. In our phone interactions with the medical team, claims and receptionists working for Fast Cover, we always found them to be warm, friendly and courteous. Thanks once again for a job well done. Sincerely, Bruce and Lona Bigelow1 comment
Fast Cover T.Fast Cover Travel Insurance
Hi Bruce! Thank you for the great review and fantatstic feedback :-)
We're glad you bought our policy and that we were able to be there to provide support during your difficult time. I sincerely hope ... Read more
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Find out how Fast Cover Travel Insurance - Comprehensive compares to other Travel Insurance
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DonnaThe Mallee, VIC
Great insurance offered
Easy to set up policy online without hassle and policy offers all the cover I will need for our upcoming cruise. Hoping I don't need to make any claim but there for peace of mind.
1 comment
Fast Cover T.Fast Cover Travel Insurance
Hi Donna, thank you for the positive review about how fast & simple our travel insurance is.
Remember you'll receive a loyalty discount next time you travel.
Have a great cruise!... Read more
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Very helpful. Thank you, will surely avail again on my next trip.
It is my first time to use Fastcover insurance and i availed the comprehensive travel insurance for me and my partner, and it helped us so much especially that we encountered problems with our flights and have to extend our trip for 2 more days. Worth availing again next time. Satisfied customer here!
1 comment
Fast Cover T.Fast Cover Travel Insurance
Hi Anissa, I'm so pleased we could assist with your claim & you found the process so simple, fast & without complications. We look forward to providing you with our legendary customer service again in... Read more
the future. Thanks for choosing Fast Cover & taking the time to leave us a review, we really appreciate it. Kind regards, Margretta.Similar opinion? Write a review on ieatwords.com.au!
Good offer for common existing medical conditions
This is the first time I used them. Easy to look for alternatives and select the best for my trip.
Good price and clear information.
Some common existing medical conditions are covered without additional price.
1 comment
Fast Cover T.Fast Cover Travel Insurance
Hi John, thanks for the positive review about how fast & simple our travel insurance is. Remember you'll receive a loyalty discount next time you travel. I'm glad it was easy for you to make changes e... Read more
tc. Happy & safe travels to you! Kind regards, MargrettaSimilar opinion? Write a review on ieatwords.com.au!
Easy to set up value for money
I have used Fast Cover Travel Insurance for the last few years noting I travel overseas for conferences 3-5 times a year at least, and to many different cities, the policy though I have never made a claim, is always easy to set up, allowing me a choice of options and exclusions are always clearly noted and in plain language.
1 comment
Fast Cover T.Fast Cover Travel Insurance
Hi Cheryl, thanks for the positive review about how fast & simple our family travel insurance is.
Remember you'll receive a loyalty discount next time you travel.
Kind regards,
Jessica
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The reviewer stated that an incentive was offered for this review
Impressive
Great value policy, which was easy to set up. On discovering I had entered some incorrect details, was able to get through to a real person, who assured me that we'd be able to sort it out and that an updated policy would be issued, which occurred within minutes of the call finishing. Very impressive.
2 comments
Fast Cover T.Fast Cover Travel Insurance
Hi Damo, thank you for your feedback. We are happy to hear that the process was so easy for you.
Remember you'll receive a loyalty discount next time you travel.
Happy & safe travels to you! ... Read more
Thank you!
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Questions & Answers
Mark nichollsasked
Will I get a policy sent to me
1 answer
Fast Cover T.Fast Cover Travel Insurance
Hi Mark, thanks for letting us know. Sometimes our policy emails end up in peoples Junk or Spam inbox, however I have resent your policy certificate to the email address on your policy. Please reach out to us again if you are having continued problems. You can also view or download a copy of your certificate at any time by logging into our website: https://fastcover.com.au/your-policy/login. If you have any further questions please don't hesitate to contact us! Happy travelling!
Kind regards, Margretta
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Fast Cover T.Fast Cover Travel Insurance
Hi Tina, thanks for the positive review about how fast & simple our family travel insurance is. Remember you'll receive a loyalty discount next time you travel. Happy & safe travels to you! Kind regards, Jessica.