Claim Resolution Time
  • <1 week (34)
  • 1-2 weeks (56)
  • 2-4 weeks (43)
  • 1-2 months (22)
  • 3+ months (10)
Claim ApprovedYes (134) · No (22)
Value for Money
4.5 (1,065)
Transparency
4.5 (863)
Customer Service
4.6 (857)
Affordable premiums
Simple application process
Outstanding customer service
See the Best Travel Insurance in 2023 as rated by Australians on ieatwords.com.au.

Reviews

2,087 reviews
Roz H.
Roz H. South East Queensland, QLD
 · Verified

Very Competitive

Travel Insurance - Comprehensive

Fast Cover website is very user friendly and gives you the flexibility to tailor the policy to your individual needs. I needed to amend my policy after purchase and the wait time on the telephone was very short. Totally unheard of these days. The staff member who assisted me was helpful, professional and friendly. I haven't travelled yet so I cannot comment on making a claim.

Joy c.
Joy c. South East Queensland, QLD

Easy insurance

Travel Insurance - Basics

I found this website and insurance to be easy to understand and know what your covered for. Easy to get around website and check if it's suitable. Good value for what we needed

Greg
Greg

Can't be any easier

Travel Insurance - Comprehensive

Wow what a great on line experience. Comprehensive but simple thanks for making cover so easy!

Reece
Reece · 4 posts

Comprehensive insurance with great customer service

Travel Insurance - Comprehensive

I've fortunately not had to use the issuance, but the inclusions have been great and affordable. After needing to modify a trip, Emma provided great customer service and assistance, with good follow up. In a world where good customer service seems to be dying, this was refreshing!



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Mark
Mark Greater Melbourne (Metropolitan), VIC · 3 posts
 · Verified

Easy, competitive, fast travel insurance

Travel Insurance - Comprehensive

Very easy, competitive and seamless application process. Couldn’t fault it. When I needed to speak to the company due to a small clerical error (on my part), my call was picked up quickly and the assistance was helpful and quick. Hopefully, we won’t need to use our insurance but if we do, I’d like to think Fast Cover’s claims service is just as attentive.

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Scott
Scott · 2 posts

So far so good

Travel Insurance - Domestic Plus

It was certainly very clear and straight forward to set up. Haven't had to claim at this stage. Like all insurances, hopefully we don't have to.

GREG
GREG Central Highlands and Goldfields, VIC

Easy to do and complete application

Travel Insurance - Basics

Easy to follow application process. Details of what you get are clear and concise



Toni
Toni · 2 posts

Great easy to use cover

Travel Insurance - Comprehensive

Booking the cover was easy, it was cheap and it was quick to book.

Cindy
Cindy · 2 posts

Travel - Cruise

Travel Insurance - Standard Saver

This was easy & fast, couldn't fault my experience in this process

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Timotius Hadiwibawa
Timotius Hadiwibawa Sydney, NSW

GOOD COVER WITH REASONABLE VALUE

Travel Insurance - Comprehensive

Good policy with reasonable value, easy to understand and quick process

David van Wyk
David van Wyk Perth, WA · 2 posts

Always Excellent

Travel Insurance - Comprehensive

Easy and fast to complete, clear description of what is included and what not and very customer friendly website. I always make use of Fast Cover when I am travelling overseas.

Susan
Susan

Great cover at an affordable price, highly recommended

Travel Insurance - Comprehensive

Great travel cover for all the necessities at an affordable price, highly recommended

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Dirk09
Dirk09 South-Eastern Region, NSW · 8 posts
 · Verified

Fast cover ins.

Travel Insurance - Standard Saver

Cant complain about buying ins. online, easy to do. Guess like any ins. The proof will be when you claim. Hope we dont.
Just need it for me for a 10 night cruise

Dorian
Dorian Greater Melbourne (Inner), VIC

speedy and well priced process

Travel Insurance - Standard Saver

I was impressed with the overall price, ease of application and the sensible extras packages that allowed me to tailor my insurance to my trip

Desak
Desak

Best travel insurance so far

Travel Insurance - Comprehensive

Fast response, my husband had an accident before on our last holiday and we don’t have any problem to lodge the claim.

Gordon M.
Gordon M.

Fast and easy

Travel Insurance - Standard Saver

I had to reschedule a recent trip and was treated very well in cancelling the prepaid insurance policy. I am happy to take out another policy now the trip is back on.

Mineko I.
Mineko I. Greater Melbourne (Outer), VIC · 2 posts

Great value

Travel Insurance - Comprehensive

Much cheaper than other companies and policy is good value which I am happy about it.

Stew
Stew · 2 posts

Jolly good insurance

Travel Insurance - Comprehensive

Easily navigated website to get the insurance we needed for our holiday.

Margie
Margie North Western Region, NSW

Just what I needed!

Travel Insurance - Standard Saver

This is the best value policy around! It has excellent coverage, and was so easy to organise. They were very helpful when I rang with a query, and were quick to solve the issue. Will definitely be using them again!

Steven Johnson
Steven Johnson Sydney, NSW

Simple, fast & easy

Travel Insurance - Basics

As mentioned, Simple, fast and easy. Very good value too!

Mikef50
Mikef50 · 4 posts
 · Verified

Easy to Arrange

Travel Insurance - Basics

After checking a few comparison sites, it was a no-brainer to choose Fast Cover for my upcoming cruise. For my particular traveller profile, the cover was offered at the best price, easily beating all the major competition.
Cruising for a couple of seniors....no sky diving, nor motorcycle riding...LOL
I needed medical and Covid as a prerequisite...the rest, like missed ports, lost luggage, drowned camera or phone......I don't need.....I'm a careful senior....and I don't drink.

Monica
Monica · 2 posts

Vaccination discrimination

Travel Insurance - Standard Saver

Still discriminating the unvaccinated when the pandemic has been declared as over. Very disappointing.

Fast Cover Travel Insurance
Fast Cover Travel Insurance · 
Cats Fan
Cats Fan Greater Melbourne (Inner), VIC

So far, so good

Travel Insurance - Comprehensive

Researching the product was easy due to the clearly presented and detailed info online. Purchasing was seamless by phone - Jay was friendly, respectful, knowlegable and professional. I chose this company because it won recent awards plus other companies had concerningly bad reviews. We won't be travelling to Europe until next year.

Margaret Buchanan
Margaret Buchanan South East Queensland, QLD · 2 posts

Not travelling until next year

Travel Insurance - Standard Saver

Not claiming yet as I purchase is for next year

Abhi Nair
Abhi Nair South East Queensland, QLD

Travel insurance

Travel Insurance - Standard Saver

Great products and cost effective extras and options. Website is easy to use, happy customer.

Kellie P.
Kellie P. Hunter Region, NSW

Peace of mind

Travel Insurance - Comprehensive

Great that I don’t need to worry while on holidays. Very easy to purchase online & understand the policies.

Ben
Ben Central West, NSW
 · Verified

Wonderful service

Travel Insurance - Comprehensive

Excellent call centre experience
Very informative and helpful
No pressure to purchase
Policy is good value

Stephen M.
Stephen M. · 3 posts

This is Perfect covers our needs

Travel Insurance - Standard Saver

The online overall experience from beginning to end was quick and self explanatory.

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Greg
Greg Grange · 2 posts

Fast and efficient,.

Travel Insurance - Comprehensive

The whole process took about 15 minutes and at a very competitive price.

Geoff
Geoff · 32 posts

We Got Paid Out - That's A Measure

Travel Insurance - Comprehensive
Deb T.
Deb T.

Travel insurance with great reviews

Travel Insurance - Comprehensive

Fast Travel insurance seems to get the one company with excellent reviews and this is why I chose them. I hope I don't have to make a claim, but if I do, it sounds pretty seamless.

Garry
Garry Mid North Coast, NSW

It was easy to deal with the operator who knew her job very well

Travel Insurance - Comprehensive

The customer service officer knew her job very well and made my job so easy. The prices were significantly lower than other organizations saving me a couple of hundred dollars.

Naj
Naj

Very efficient and professional service.

Travel Insurance - Comprehensive

The cover was explained clearly by a very patient operator.

John
John South East Queensland, QLD

Quick answering the phone

Travel Insurance - Basics

Easy agent to talk to very quickly sorted out our quote

Julie
Julie

Simple,fast and easy

Travel Insurance - Basics

Only takes a few minute to complete and simple for the aged to answer and fill out

John H.
John H. Sydney, NSW · 2 posts

Great price, easy to use. Perfect!!

Travel Insurance - Basics

I compared several companies, this was one of the only ones that covered cruise ships. Price was very competitive and the website was easy to use. I highly recommend this service

marcn
marcn [email protected] · 17 posts
 · Verified

Rubbish cover, be careful of their depreciation clauses

Travel Insurance - Comprehensive

Rubbish cover, when you've paid over $500 premiums for a 3 week trip. Check their depreciation clauses, typically 60% on most items when you make a claim, even though the item is the same if not more to replace then what you've purchased it for. That means they will only pay out a few dollars after the excess is taken for several hundred dollar items.

Fast Cover Travel Insurance
Fast Cover Travel Insurance · 
Pandl
Pandl Bundaberg · 10 posts

Good cover at a affordable price

Travel Insurance - Comprehensive

Compared multiple travel insurance policies for upcoming overseas trip. Fast Cover in my opinion was the best option that suited us. The coverage was extensive all at a affordable price.

Megan
Megan

Exceptional service

Travel Insurance - Comprehensive

Couldn’t be happier with the customer service from Fast Cover.
The staff were so helpful and friendly, a pleasure to deal with.
Highly recommend

Caroline78
Caroline78 Perth, WA · 6 posts

Vaccination discrimination

Travel Insurance - Comprehensive

Regardless or whether or not I choose to be vaccinated, I do not support discrimination.

Fast Cover Travel Insurance
Fast Cover Travel Insurance · 
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