We were assured that we are purchasing good quality furniture for my elderly Father, so a great sales lady. On delivery we noticed finishes on the furniture was different colours which we had changed over after a lot of calls. A few years down the track and we now have stainless steel chairs with broken backs, the welding from the seat holding the back is only a tack welded which is hidden by the material, a very dangerous form of manufacturing, They cannot help us with this as there is only a 1 year warranty not 5 years as we were told. VERY POORLY MADE FURNITURE.

Love the furniture, great quality lounge and dining table. Very good service in store and delivery and assembly of furniture was also very good. They were helpful in store and delivery was earlier than expected.

Great quality lounge at an awesome price.
Staff are amazing and very helpful. The delivery staff were great, they put the lounge together with ease. Highly recommend the furniture and the customer service is outstanding. Thanks.

Purchased a new bedroom suite. After just browsing to start with, there were no pushy sales people which we love! Ended up coming back as our favourite was at focus on. We also fecided to buy a new mattress and received the perfect amount of assistance that we needed to lock in our choice. Delivery came when promised and for the inclusion of having it set up was super helpful having a baby and so quick!

Awesome store easy to look around and very easy to deal with staff. Will be happy to buy from the Tuggerah store again. Very helpful staff

Excellent service, great furniture very happy with my purchase, fast delivery and regular contact by store with regards to mattress delivery

Store layout was good. A range of products to view but limited choice of colours. Quality is good. Delivery was smooth and efficient.

The sales assistant was very helpful. the whole process from purchase to delivery and installation went very well. Great job guys keep it up.

The store was laid out well, our hero piece was front and centre so it was jive and easy.
The store didn’t provide care instructions for the wood, which for the thousands we spent it should have been important enough to provide for free. We had to return to store and buy a wood polish, however still unsure if it is what we should be doing.
The delivery people didn’t seem to have instructions on installation and guessed how to assemble the bed. Drilled into the furniture instead of already installed supports. Quick install given the weight of items.
Staff were helpful and very friendly and we are happy to shop there again.

Helpful and knowledgeable staff and the quality of product made our selection very easy. Delivered and assembled expertly by two polite young men.

Within 15 mins we found exactly what we wanted as we have a small lounge room it had to be certain measurements

Store and people in store great
Range of products and quality of products great
Will not buy from you again although I love the furniture, after delivery they did not take away the packaging, which I find not great service.

This store is well set out and displays furniture beautifully.I had lots to choose from and the staff were always helpful and friendly. I have only assembled my stools so far and it took no time.

It was very easy to navigate the store,what I wanted was at the front. Very satisfied with the range,got 5 pieces for living room. All good quality and well made.

The setup and layout of the store is great, plus the staff are so helpful. The range available and the quality and prices of furniture is excellent. Only had to assemble a coffee and lamp table which was easy to do, everything else was assembled on delivery. I would recommend Focus on Furniture as the store to start looking and you won’t have to go anywhere else.

Very satisfied with in store shopping_, the products and delivery. Very professional & courteous behavior by all I volved. Happy with the service.

Beautiful, sturdy furniture. Staff were wonderful and helpful. The furniture was assembled by the delivery team, but separate items I bought were easy to assemble.

Side drawers came perfectly assembled and ready to use, packaged with care. Would recommend to everyone and already have to many friends

The store is well laid out and I found what I was looking for quickly. The range of products was good and the prices very reasonable. The staff were very helpful and the lounge that I chose is absolutely perfect for my home. The lounge was delivered quickly and was assembled in the home by the contracted drivers. I am very impressed by the quality of the lounge and I believe the price was better than any comparable lounges in other stores. I am a very satisfied customer. Thank you!