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GirishNSW, 2132
- 6 reviews
Working fine
This air conditioning unit is good and works fine. It has good remote and the display on the remote are quite easy to understand. It is smooth and does make a lot of noise. Its cooling and heating are satisfactory. I would not hesitate to recommend this product to any prospective buyer.
1 comment
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ChrisGympie
- Lifestyle ASTG09KMCA (2.5kW / 3.2kW)
- Verified purchase
Shocking company to deal with. Don't believe any promotional deal Fujitsu advertises.
Similar to other people I bought this air conditioner with the knowledge that I would get $150 back as a promotional offer. I Bought a 2.5kw air conditioner from a local electrical wholesaler (Sheriff Electrical) and submitted my claim through the online portal. A few days later I was sent a rejection notice that the "invoice you have provided us shows that this is a company purchase". I promptly checked the invoice which showed in the deliver to line it had "Sherriff Electrical" and their address which showed pickup from the wholesaler. I coul...Read more
dn't believe it and promptly rang the promotion number and argued my case to no avail. I was told I would need a new receipt with my name on it. So I then rang the wholesaler who was gobsmacked by what I was telling them. I finally got a new invoice and responded via the "contact us" link on their webpage (the gift card promotion company don't have a direct email) with this attached. After a week I rang back as I hadn't heard anything and was told that they hadn't received a response and that I should have received an automated response to my email and that the promotion had ended and I have run out of time. Given that I can't prove my response as I have no ticket they don't want to know about it. I have bought a number of air cons on promotional deals with other brands and never once had the treatment I got from Fujitsu and the company that manages the promotion. After my experience I would recommend anyone thinking of buying a Fujitsu don't do it!3 comments
Fujitsu A.Fujitsu
Hi Chris, Thank you for providing your feedback. Fujitsu would like to look into this further for you. All emails sent to our promotions team are documented. Can you please contact us on freecall 1300 364 484 and quote ticket number 336049.
After writing this review I contacted Fujitsu directly rather then the promotion company Edge Promotions. The lady I spoke to got me to send through an email detailing what had happened so she could s... Read more
end to her manager. Thankfully they approved my claim and I have been sent my voucher. In my opinion, Fujitsu should scrap the current process of outsourcing their promotions as reading a lot of reviews I am not the only one to have dramas with the process. Case in point, I just bought a Panasonic air conditioner and after uploading the proof of purchase and inverter serial number it took 3 days to approve.Fujitsu A.Fujitsu
Hi Chris, Thank you for taking the time to reply. We are delighted to hear your claim had been approved and you have received your reward. In regards to your other comments, your feedback is very impo... Read more
rtant to us and your commments will forwarded to improve the claiming process and your experience.Similar opinion? Write a review on ieatwords.com.au!
Shopper
- 3 reviews
- 3 likes
excellent product
terrific heating performance, very quiet unit the unit is easy to use and was installed in around 6 hours.
warms up all of the living areas in the house and seems to be reasonably economical to run, highly recommended so far. we initially thought it would only heat the main living area but have found that the unit easily heats the main living area, the kitchen, dining area and the hallway, so much more than expected.
1 comment
Fujitsu A.Fujitsu
We appreciate you providing your feedback to Product Review. Thank you.
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Find out how Fujitsu Lifestyle ASTG09KMCA (2.5kW / 3.2kW) compares to other Split System Air Conditioners
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SpillmillQueensland
- 11 reviews
- Lifestyle ASTG09KMCA (2.5kW / 3.2kW)
- Verified purchase
A solid air conditioner for a very good price
- cooling is fine
- heating is good except sometimes it blows fairly cool air at you once it has reached temperature which is a bit annoying
- unit is otherwise very quiet except the odd plastic click when first starting heating
- quite neat looking, thought there was no remote but it was in the outdoor unit box?!
1 comment
Fujitsu A.Fujitsu
Hi We appreciate you providing your feedback to Product Review. Thank you.
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ZoeToowoomba
- 6 reviews
- 1 like
- Lifestyle ASTG09KMCA (2.5kW / 3.2kW)
- Verified purchase
Faulty from the start
The unit is a tidy looking unit, however we had problems almost immediately needing a new air compressor. On the up side, Fujitsu were easy to deal with but it took about two weeks to have the problems fixed. Once fixed we have had no further issues. The unit runs quiet which is great for our nursery.
1 comment
Fujitsu A.Fujitsu
Hi Zoe, Thank you for providing your feedback via product review. We really appreciate you taking the time to do so.
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Wall unit gurgles
I bought two Fujitsu systems ASTG09KMCA and ASTG12KMCA. both systems making wall unit gurgles very noisy.
I am very surprised as i have another 2 modern split sytems which have no such issue. I will not recommend this brand to anyone. Installation was done by experience professional. Though outside units are very quiet.
1 comment
Fujitsu A.Fujitsu
Hi Freddie, Thank you for providing this feedback. Have you had one of our Service Technicians or Agents have look at the air conditioners, as they should not make a gurgle noise. Fujitsu Assist ca... Read more
n be contacted on 1300 658 840 to arrange this for you.Similar opinion? Write a review on ieatwords.com.au!
DanNewcastle
- Lifestyle ASTG09KMCA (2.5kW / 3.2kW)
- Verified purchase
Fail- so loud and rickety!
Does the unit heat and cool. Yes. We bought it to replace a 10 yr old lg unit whose condenser’s bottom was rusted out. This new unit is significantly louder than the old one- which should not be the case. We contacted them under warranty because we thought something much be wrong. They replaced the fan to make sure the alignment was correct but it’s still making a racket. The lid and grill rattle on the condenser and the wall unit gurgles. We’ve ended up taping and stuffing insulation around the rattle points. Bottom line- I would not recommend it and I regret the purchase.
1 comment
Fujitsu A.Fujitsu
HI Dan, Thank you for placing your comment on Product Review. Your feedback and your custom is important to us. We are sorry to hear of your experience with the purchase of your Fujitsu Air conditioni... Read more
ng unit. Please contact us directly Toll Free 1300 364 484 so we can discuss this further and we will do our best to assist you.Similar opinion? Write a review on ieatwords.com.au!
yasinGreater Melbourne (Outer), VIC
- 6 reviews
- Lifestyle ASTG09KMCA (2.5kW / 3.2kW)
- Verified purchase
A perfect air con for ur bedroom
A very quality and impressive product from Fujitsu, very happy with performance, not making any noise never disturb ur sleep, good for bedrooms or small size living area, very happy with this product, highly recommend product, very easy to use user friendly and got installed by professional, will upgrade with Fujitsu again.
1 comment
Fujitsu A.Fujitsu
Hi Yasin, Thank you for taking the time to provide feedback on your Fujitsu Air Conditioner.
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Harry PDarch
- 5 reviews
- 1 like
Very economical and fast cooling/heating
- very economical while very fast at cooling and heating
- very easy to use and not much noisy
- like auto control facilities
- outdoor unit just a bit noisy compare mhi.one I have
- price was very good, as specially after cash back from Fujitsu
- would definitely recommend buying, I have two of them
1 comment
Fujitsu A.Fujitsu
We are delighted with your response to the latest purchase of your Fujitsu Air Conditioner, and we appreciate you taking the time to provide your important feedback via Product Review.
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Find out how Fujitsu Lifestyle ASTG09KMCA (2.5kW / 3.2kW) compares to other Split System Air Conditioners
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DesozAU
- 33 reviews
Our 2nd one
Bought a 2nd Fujitsu as we are pleased with the first one. It's quiet when working and cools well. Easy to use. The unit was professionally installed so nothing to comment on there. The first one is three years old and still working well. Good air con units, we like them.
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Judy MBrisbane
- 5 reviews
- 4 likes
Great air conditioner for a bedroom
The 2.5kw Fujitsu air conditioner is very economical and has a four star rating. It is very quiet in operation cools quickly with the powerful button on the remote and has a sleep mode great for a restful nights sleep. I would recommend this size aircon for an average size bedroom or office
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Nathan G
- 4 reviews
- Lifestyle ASTG09KMCA (2.5kW / 3.2kW)
- Verified purchase
Perfect!
This unit from Fujitsu is fantastic. The unit cools an entire house down in 10 minutes. We bought two units a 2.5 and 7KW and both together keep our house cool. The settings are great and the only thing it’s missing is Wifi connected features. Overall extremely happy with our purchase.
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BatraPerth, WA
- 15 reviews
Noiseless!
Unit works well. Cooling is good. Haven’t used it for heating yet.
It is completely noiseless - both inside and outside the room. Temperature control and other functions through the remote.
We bought ours from Harvey Norman, but the guys who came to install were not too good (in terms of the things they should’ve brought for installation. As a result, our condenser is sitting right in front of our house making our lawn look it’s worst and getting sprayed by water regularly by the sprinklers (because of its beautiful position)! Wish I could sue the installation folks!
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VGGBrisbane
- 5 reviews
Great Indoor Unit. Albeit not so much outdoor unit.
Have been using out Fujitsu 2.5KW AC for roughly 6 months now and has been a great unit. Cools the room quite quickly and without making to much noise. However, the motor (outdoor unit) cannot be said the same. It is very loud when working. Can be heard 2-3 bedrooms away, even though it is somewhat 10m away.
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Rob HBeldon
- 4 reviews
Solid performance
I got this for my sons room and chose the unit based mostly on price as it was a cheaper option. Honestly though it functions as advertised and can not complain. I don't use any fancy features so can't comment on those but if you need a air conditioner that can heat and cool, isn't overly noisey and is reliable (so far) than this could work for you also.
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Find out how Fujitsu Lifestyle ASTG09KMCA (2.5kW / 3.2kW) compares to other Split System Air Conditioners
Know better, choose better.
SohanaAuburn
- 4 reviews
- 1 like
- Lifestyle ASTG09KMCA (2.5kW / 3.2kW)
- Verified purchase
chill Summer!
This air conditioner is the best air conditioner ever! It is very easy to install. It cools down very quickly, It is user friendly and very straight forward to use, there are three setting to chose from. It does make some noise for few minutes while cooling down, which is reasonable. But overall performance is very good.
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AshSydney
- 9 reviews
- Lifestyle ASTG09KMCA (2.5kW / 3.2kW)
- Verified purchase
Great for small rooms
I am happy with the Units colling and heating performance. Cools the room down nicely in 30 mins and last the night if lelft running for an hour or two. Fairly quite inside but seems like a racket outside. The neighbours havent complained though! The installation for me was straighforward. The operation of the device espicially the timers are very complicated! never been able to setup the timers till now.
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BettyFairfield
- 4 reviews
Good for summer
This aircon cools and heats up fairly quickly. The installation process was good end efficient and the people who installed it answered any questions asked. The aircon comes with a manual which explains how to use the aircon but if you want to simply adjust temperature and other basic features, you can figure it out by playing around with it a bit. The unit does however make a humming sound that can be heard from other rooms but nothing too unbearable. Overall, I would recommend this aircon.
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DanAU
- 4 reviews
- 1 like
Extremely happy with this air con
Moved into a new house and bought 3 of these for 3 fairly small rooms but they pack a punch.
Great settings allowing us to turn on at set times and they are great on the electricity bill with energy saving features too.
Not noisy inside or outside and can cool the room down very quickly.
Simple remote, great performance.
We were luck with a local installer who did all 3 for us at a good price too (would have looked a lot worse if just 1 unit installed)
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edwintkyMelbourne
- 4 reviews
Great for small rooms
Heating and cooling has been excellent when the room doors are shut. Fan speed is strong and cools/heats a standard room very quickly.
Set timer to auto off and on took a bit of getting used to but has been a great feature - setting cooling to auto off around 4am in summer months and heating to auto on 20mins before my alarm clock ring ensures my room is warm during winter mornings. Noise levels are low. Recommended.
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Questions & Answers
Carmel Khanasked
Where is the operating instructions for this machine on line please?
1 answer
Fujitsu A.Fujitsu
Hi Carmel, please kindly provide your email address by PM and we will happily send you the requested Fujitsu Operating manual, or alternatively please call us directly Tel: 1300 364 484 and we will do our best to assist you.
Benasked
I bought two this Fujitsu air conditioner a couple years ago. they are used in summer for a couple of months each year. but one of the unit suddenly show error code 94 (over current). another one is okay. I have another panasonic bran=d air con for 13 years but no problem. it is very disappointed to have this problem in the middle of summer. what exactly is the problem. I check the outdoor unit, there is no clog or other interference. Can Fujitus provide some idea what is the problem? Thanks. Ben
1 answer
Fujitsu A.Fujitsu
Hi Ben, Thank you for taking the time to place your feedback on Product Review. Your custom is important to us. In regards to your question please be advised the error 94 is a trip detection error. As you have already checked for ay clog or interference we would suggest a reset of your unit turning off at the power supply for 5-10mins to see if this will clear for you. If not, then please call to speak to our QLD Service Team who will do their best to advise the soonest time a technician can attend. Tel: 1300 364 484.
rossofbalmainasked
What is the difference between an Fujitsu AOTG09KUCA and an ASTG09KMCA split air conditioners.
I have 2 of the AOTG09KUCA still in their boxes which I purchased from Big Lee 18 months ago?
3 answers
look up the specifications on their website
its more powerful on heat being 3.2
Fujitsu A.Fujitsu
Hi Rossofbalmain, Thank you for the question on Product Review. We will happily send you the two specifications of the two Fujitsu Air Conditioning units you have. Please call us on Tel: 1300 364 484 to speak to our Technical Support Team or private message us your details so we can send this information directly to you.
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Fujitsu A.Fujitsu
Thank you for taking the time to provide feedback on your Fujitsu Air Conditioner. We are delighted you are happy with your purchase.