- Cockburn
- Verified customer
Could have been better quality
I just purchased a swivel recliner chair, after I had assembled it, the recline action is not smooth, you need to turn around and pull the back of the chair back up.
Also how the item has been packed had made a very flat area where the bottom of your back sits (just where you need the support)
I returned to the shop thinking it was just my particular item that was like this, but the display model is the same (I hadn’t noticed when purchasing).
The gentleman in the shop just shrugged his shoulders and said ‘oh well, that must be what they are...Read more
like’ I would of expected better quality for $500.00 (I would have been more upset if I had purchased at the full retail price of $800.00, it was on a manager special offer)! Friendly sales staff though when selling.
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Great lounge and great customer service
The whole shopping experience was great Harsh was friendly and non pushy which was helpful for when trying to make a big decision.
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MarieWestern Australia
- Cockburn
- Verified customer
Love my new Buffet!
Thankyou to Lindies at Furniture Bazaar in Cockburn! We found Lindies very helpful, but also allowing my husband and I space to look around ourselves without being hassled. She was friendly and answered questions for us and it was a pleasant shopping experience. We found the perfect piece for our dining room. I would sincerely recommend FB at Cockburn and especially Lindies.
Marie Newman
October 19th 2022 Update: Thanks again Furniture Bazaar Cockburn!
Having shopped here before and been totally satisfied with service and range of products, we knew we had to come back! Jonny helped us find what we needed with no fuss, was very friendly and knowledgeable.
Love your work :)
Marie
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Sourpuss81Perth, WA
- 8 reviews
Nice furniture...until it falls apart after 3 years.
I bought a lounge suite in December of 2013. After having them 3 years one of the lounges is ready for verge collection. First the PU leather started peeling for no reason in multiple places that don't make contact with anything. I emailed Furniture Bazaar requesting reasons why it would be having this problem, when the other lounge that gets used the same amount is fine. I understood the upholstery warranty was only a year but hoped i could get an answer to my problem. After a week (their site says they will contact you in at least 48 hour) my...Read more
husband was contacted (even though i had given them my details meaning they had gone through their records to find him) via phone and told to send photos via email of both lounges. This sounded reasonable. Unfortunetly in taking photos we discovered the already damaged lounge also had a structural issue and has dropped on one side. So i contacted Furniture Bazaar via email and explained the situation. This time i was contacted within 2 hours and was told wear and tear is not their concern and that was it. So at this point my husband emailed them photos of the lounges and straight away was contacted to organise a time for someone to come and look at them. The person who came out said yes there was a structure problem and would be picked up the next week for repair (we were given a few suggestions as to what could have happened to the upholstery, none of which applied to us). So the day came for the lounge to be picked up and one removalist arrives, unfortunetly both the potential exits big enough for the lounge to fit out of require 2 people to maneuver. I was told by the removalist that due to FB being a bit quiet right now they don't like to send out too many contractors and therefore another day and time would have to be booked in. When we finally heard from FB to organise another time it was a poorly written sms telling us it would be picked up the next day at times that would not suit us. At this point we have given up getting the lounge fixed. There doesn't seem like any point in inconveniencing ourselves by not having a lounge for over a week to get fixed that we have to replace anyway...and obviously that won't be from FB again. I'm not even upset about the lounge anymore their terrible communication was far worse.Similar opinion? Write a review on ieatwords.com.au!
Value for money and assisted with delivery
This is the second lot of furniture I have purchased from this store and Harsh has been a great help.
I have purchase bedroom and dining furniture and Harsh has assisted with making arrangements for me to have some of the furniture taken to the second floor of my unit.
I think the furniture from this store is excellent value for money and quite stylish and I'll be shopping here again.
1 comment
Mitixa P.Furniture Bazaar
Thank you for visiting Furniture Bazaar. Sounds like your shopping experience went really smooth which we're very happy about. We're glad to hear you're happy with the service you received, Harsh is i... Read more
ndeed great with customers. Hope you keep coming for more!.Similar opinion? Write a review on ieatwords.com.au!
TrishSeville Grove
Excellent lounge, excellent service and superb price!
Lindies knowledge and exceptional service was above snd beyond. It is so refreshing to have a sales representive go the extra mile. We went to eight different stores and only one other assistant was half as helpful as Lindies!
1 comment
Mitixa P.Furniture Bazaar
Thank you so much for visiting furniture bazaar and taking your time out to write about us and our services been given...Happy that you were taken care of very well by our staff.
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- Cockburn
- Verified customer
Very helpful
Helpful staff in store - special thanks to Lindies for her assistance.
Some great specials -looking forward to the lounge arriving
1 comment
Mitixa P.Furniture Bazaar
Hi Philip, thank you so much for your feedback..we are so glad to know that you are happy with our customer service given.
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JodarPerth
Comfortable couch and recliners
Radhika very helpful in Cockburn store. Great price on 3 seater and 2 recliners. They are so comfortable. Delivered quickly.
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JatinderPerth
- Cockburn
- Verified customer
Awesome furniture and Staff
I bought bedroom suite, tallboy, mattress, dinning set, Lounge & so on. The service provided by staff was excellent. Furniture's designs are awesome & quality of products are ultimate. We went there to buy few stuff and bought whole household furniture. It was great experience. I would recommend to visit Furniture Bazaar for shopping good quality furniture.
1 comment
Mitixa P.Furniture Bazaar
Thank you for visiting Furniture Bazaar. Sounds like your shopping experience went really smooth which we're very happy about. We're glad to hear you're happy with the service you received, we would love to see you again.
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Paramjit SinghPerth
This is amazing
We recently received our new bed....its perfect.love it.5 stars for that....product is completely perfect in condition.amazing service..staff is very friendly
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MMG E.Cockburn
- Cockburn
- Verified customer
Useful.
I made a purchase in-store. The purchasing process was easy. The staff was friendly and accommodating. The products I purchased are with good quality and the prices are right.
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Devine mattress
I bought my son a mattress for his birthday. He said we would just go and look at some then he would look online and at other stores. Well we didn’t get any further than Furniture Bazaar. He found the mattress he loved and we bought it. We went to furniture Bazaar because they have a good selection and are not pushy salespeople. I bought my king size mattress and bedroom suite there a few years ago and still love it. well worth a visit and not just for beds.
1 comment
Mitixa P.Furniture Bazaar
Hi Vanessa, glad you have come back and shopped with us. Hope your son enjoys his mattress!
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Wonderful service and great furniture
From the moment we entered the shop the service was very nice and polite,the range was amazing.we browsed found the pieces were after the service was absolutely amazing she explained all about the product.we were happy with our three items.
1 comment
Mitixa P.Furniture Bazaar
Hi Christine, that's an excellent experience you have shared. Hope you enjoy your new furniture.
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- Cockburn
- Verified customer
Good price, good quality and staff members are nice ;)
My purchase was in-store and I must say that the staff members are very friendly and kind. The purchasing process was great, everything went well and I paid what I needed to pay. The price of what I purchased is reasonable and good. Overall Furniture Bazaar is a great furniture to go too. Don’t fogert to go! ;))
1 comment
Mitixa P.Furniture Bazaar
Hi Yuanguo, thanks for taking the time to post a review. Hope your furniture got delivered and you're enjoying your new purchase!
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Happy Kid
I went to the Cockburn store to view a bed for my grandson and he was extremely happy when I showed him on facetime. Nicole was really happy to help me ensure the bed was in good nick ready to buy as floor stock sale . Got a bargain and a very happy kid
1 comment
Mitixa P.Furniture Bazaar
Hi Grace, happy to see you and your grandson happy. Hope he enjoys his new bed.
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Corner Unit -what a diggerence
In store purchase from display stock on floor.
Good condition and a reasonable price.
Sales and store person polite and helpful.
1 comment
Mitixa P.Furniture Bazaar
Hi Andrew, that's good to hear you got a reasonable price. Enjoy your unit!
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Money hungry people
Purchase in store and he charged me different what he told us. Very disappointing . Never going back again ever
1 comment
Mitixa P.Furniture Bazaar
Sorry Bhupinder for what you've experienced. I believe you've been contacted by the customer service team.
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DennisPerth
- Cockburn
- Verified customer
Great bargain and excellent customer service
I bought a Norfolk king bed in-store and was helped by sales consultant name Tien. The purchasing process was fun as we can bargain and Tien was really friendly,helpful and not being judgemental with the offer we made. Looking forward to get our next furniture from furniture bazaar.
1 comment
Mitixa P.Furniture Bazaar
Hi Dennis, That's very good to see your attitude with this bargaining. I'm sure Tien would have given a great price for you. We look forward to serving you in the future as well.
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KarenPerth
Good Quality
Friendly knowledgeable staff. But not all items were in stock so I have to wait 6 weeks and then pay them to deliver it. I think if the company can't give you what you want to buy with a reasonable turn around of one-two weeks, then delivery should be free and assembled in home. The paying customer shouldn't have to assemble these heavy items.
1 comment
Mitixa P.Furniture Bazaar
Hi Karen, we will note these points and use them to improve customer's experience. Thanks for your honest review.
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Kate BrackleySecret Harbour
Great Customer Service
Staff were very helpful and attentive.... The "make me an offer" deal certainly helped us out. Great job thanks, will def be shopping with furniture bazaar again.
1 comment
Mitixa P.Furniture Bazaar
Hi Kate, You are the first one to mention "make us an offer" deal. Thanks for acknowledging us. Hope to see you around soon.
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Mitixa P.Furniture Bazaar
Hi Marie, thanks for taking the time to write a review. Glad to see you happy and satisfied by our service and Lindies is indeed great with customers. Hope you keep coming for more!