Found exactly what we were looking for.
Found the perfect lamp table in the Osborne Park Store, but because of a slight crack in the wood. We were offered another from the Joondalup Store. Excellent service in both stores.
2 comments
Excellent service by friendly and capable staff.
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Excellent service.
Purchased in store. Process was easy and efficient. Store manager Shannon was very helpful. There was a great selection to choose from and we shall certainly revisit when necessary.
1 comment
Mitixa P.Furniture Bazaar
Thank you for visiting Furniture Bazaar. Sounds like your shopping experience went really smooth which we're very happy about. We're glad to hear you're happy with the service you received, we would love to see you again.
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Dawn MPerth
Excellent product
The entertainment unit was ordered in for us. Although there was a slight delay, we were delighted with our unit. The storeman was very helpful getting it in my car too.
1 comment
Mitixa P.Furniture Bazaar
Hi Dawn, Thank you so much for visiting furniture bazaar and taking your time out to write about us and our services been given...we are so happy to know this :-)
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Just the colour I wanted.
I made the purchase in store and was very happy with the service and prompt delivery as promised. Very happy with the helpful staff.
1 comment
Mitixa P.Furniture Bazaar
Hi Penelope, thanks for taking the time to write a feedback. We have a great team in Joondalup store, hope you enjoy your new furniture!
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Sales consultant and customer service 5 stars x 10
Mandy the sakes consultant was amazing and helpful, unfortunately the dining suite was damaged in delivery, customer service had a new one delivered within 48 hours
1 comment
Mitixa P.Furniture Bazaar
Hello Mark, Thank you so much for your feedback..we are so glad to know that you are happy with our customer service given...
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Perfect Lounge suite!
Excellent lounge suite. Perfect for our requirements and excellent price. Many thanks to Rameeza, who gave us excellent service and advice on our purchase. We will certainly use Furniture Bazaar for further purchases for our new home.
1 comment
Mitixa P.Furniture Bazaar
Hi Alan, Thank you so much for visiting furniture bazaar and taking your time out to write about us and our services been given...we are so happy to know this and hope you enjoy your new lounge suite!
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- Joondalup
- Verified customer
Love the price & service.
I had been into the store a few times in my quest for the perfect sofa for me. I found exactly what I wanted at a reasonable price. A staff member organised for me to have my item delivered plus gave additional info about how I can buy up to 5 items for the one delivery price, of which I had not been aware of.
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- Joondalup
- Verified customer
Mandy was very helpful and friendly! (Joondalup)
We purchased an absolutely beautiful dinning table from the Joondalup store during January. We simply could not find the thick wood table top with the thick wooden legs anywhere. The price was unbeatable and the service Mandy provided was excellent. We are over the moon about our purchase!
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MonikaAlkimos
Excellent service
We have bought couple of things from Joondalup store, a console table first and after having a good experience with the service, delivery and product quality we bought a coffee table from the same store. The sales consultant was very helpful at both the times. We are happy with the product quality apart from a little issue which we had while we were assembling the coffee table; a screw was missing, so we have to go to bunnings to find that screw. Otherwise, the whole experience was good. Will shop there again.
Thankyou
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Tracey JonesPerth, WA
- 3 reviews
Great service from Sladana
Visited the Joondalup store & was assisted by Sladana. She was very knowledgeable about the products, very friendly-not pushy at all. She even insisted we check that chosen suite would fit at home
1 comment
Mitixa P.Furniture Bazaar
Thanks for your beautiful feedback. We love hearing when our customers receive great service.
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GillyPerth
Fantastic service
The Joondalup store has some great bargains.
Service was quick, friendly and helpful. No hesitation to purchase our mattresses there. Best prices around.
1 comment
Mitixa P.Furniture Bazaar
Hi Gilly, that's amazing our friendly staff guided you to buy the right mattress. Thanks for your beautiful feedback
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Excellent Service
I took my 90 year old mother to the Joondalup store to purchase a new mattress. Your salesman was very knowledgeable and patient, courteous and kind. I can't praise him enough for his attentiveness and care factor. I had phoned the store prior to taking my mother 'shopping' and asked if he would select a few mattresses for her to try so as to make the process less stressful. My mother is very happy with her choice and the price, so thank you
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RazPerth
- Joondalup
- Verified customer
Love it
I made my purchase in store I love everything about the customer service the items.
Had an amazing experience with Furniture Bazzar
Definitely shop again
1 comment
Mitixa P.Furniture Bazaar
Hi Raz, thanks for taking the time to write a feedback. Hope you enjoy your new furniture!
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Wonderful Furniture
We purchased a 5 seater modular couch from Furniture Bazaar (in-store) a few months ago which we are very excited to be receiving in the next week or so.
The Staff were very friendly, helpful and also helped entertain our 2 young children while we were looking at the couch.
The purchasing process was very quick and easy.
We are looking forward to purchasing more Furniture from Furniture Bazaar.
1 comment
Mitixa P.Furniture Bazaar
Hi Mish, thanks for your lovely feedback. Hope you get the lounge delivered soon.
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NikkiAustralia
- 3 reviews
- 1 like
- Joondalup
- Verified customer
Avoid poor quality of furniture. Pays for good reviews.
I purchased a couch from furniture bazaar Joondalup October 2016.
The pollard couch as it is called has already collapsed (only a year old).
They are offering a repair which is inconvenient to me nor do I want a repair on a couch which shouldn't have collapsed after a year, this just reflects on the poor quality furniture bazaar offer in general.
So save your money and a headache and go elsewhere.
Nice to see you're still paying for good reviews!!!
2 comments
Mitixa P.Furniture Bazaar
Hi Nikoleta, We hope customer service department is awaiting to be contacted by ACCC on your behalf. Thanks for taking the time to write to us.
Its not accc I reported you to but, another government department. Also I would have appreciated my real name not to be published, considering I go under Nikki here! It's really a shame you just could... Read more
n't replace the faulty item, word of mouth is everything.Similar opinion? Write a review on ieatwords.com.au!
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John vLPerth, WA
Fail to back their product.
My father purchased two Settler Reclining leather chairs in 2014 for over $1000 plus. Within a few weeks he could feel the frame work through the cushioning and complained to the Joondalup store (now closed or relocated). Somebody from the Leather Doctor was sent out to investigate and repair. The repair was not successful or long lasting and my father who is largely deaf and has trouble with the telephone has been putting up with the chairs for the last 3 years and has even tried to fix by introducing inflatable cushions into the seat.On his b...Read more
ehalf I rang Furniture Bazaar to see if they would help. I was promised a return call within 30 minutes, guess what, I had to phone back one hour and fifteen minutes later and was told, ”out of warranty so too bad but you can have the Leather Doctors number to pursue your own repairs”. I asked to speak to a Manager but none were in. I believe a Leather chair should last more than 3 years and Dad weighs on 69 kilos and alternates between both chairs. Given they had attempted repair they should at least investigate the problem rather than brushing us off. I believe the chairs to be of poor quality and nothing would have made them suitable for purpose.4 comments
Mitixa P.Furniture Bazaar
Hi John, sorry to hear this. your records show the repair was done in 2014 and we haven't heard back for from anyone on your fathers behalf for over 3 years now. unfortunately you are our of warranty for quite some time now.
Whilst it is out of warranty a chair should last more than 3 years. It has never been comfortable and sending somebody from the leather doctor was not the right action as the Leather component was not... Read more
the issue, it was the poor padding and that hasn’t changed. Dad should have complained earlier but as he is unable to use a phone and you closed or relocated your Joondalup store he did not know how to proceed. Effectively you are saying that has cost him $333 plus per year to sit in his chair. Whilst a Warranty may be one thing consumer law says that goods should suitable for purpose and last a reasonable time. Put yourself in his position as a pensioner he has paid $1000 plus for chairs that have not lasted nor have they been comfortable. Closing your Joondalup store gave him no where to turn. As a large retail chain you have the chance to “ do the right thing”. Take the opportunity because you know it is the morally correct thing to do. Phone me 0423172021.To their credit and after vigorous discussion they agreed to repair as long as I arranged transport. Thank you Furniture Bazaar, my father is very happy with the chairs which seem better than they wer... Read more
e new. Once again thanks, you did the morally right thing.Similar opinion? Write a review on ieatwords.com.au!
Ryan PollockPerth
- 2 reviews
Pleasure to deal with.
I would like to say how happy I was buying a dinning table from furniture bazaar today. I had the best experience dealing with Felicia and the store manager Shannon I found both to be incredibly helpful and extremely friendly and I can’t wait to buy our next piece of furniture from them..
Thanks again Felicia and Shannon
Great Job.
1 comment
Mitixa P.Furniture Bazaar
Hi Ryan, Felicia and Shannon are indeed very friendly. Thanks for your review.
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RichardPerth
- Joondalup
- Verified customer
Top class
Shannon at Joondalup store handled our sale superbly. Informative and very easy to deal with throughout the whole deal. Thanks Shannon.
1 comment
Mitixa P.Furniture Bazaar
Hi Richard, thanks for your lovely feedback. Shannon is indeed friendly and helpful.
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Great couch. Love it!
We bought a black leather couch with chaise and electric footrest.. seriously comfortable. Had decided on this couch within 5 minutes of walking in the door and sitting on it. Very comfortable. Hardwearing after having 3 children (incl a baby) and 2 dogs climbing all over it. Really handy having USB charging capabilities also.
The delivery is a little bit of a pain with not having a great deal of control over the delivery time (window) but thats my only gripe, all in all, they came when they said they would so cant ask for much more than that.
1 comment
Mitixa P.Furniture Bazaar
Hi Bree, thanks for your review. It's great you found your perfect couch.
Sorry about the delivery options. We will look into options to improve. Looking forward to serving you again!
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GraciePerth
- 3 reviews
- Joondalup
- Verified customer
Great Deal!
We purchased a 5 seater lounge suite and were super pleased with the service and great deal that we received at the Joondalup store. We had lots of questions and Shannon the manager had a helpful answer for all of them. Very pleased with the delivery service too. The team phoned in advance as they said they would which meant that I could schedule the delivery around the rest of my day. Would definitely shop here again!
1 comment
Mitixa P.Furniture Bazaar
Hi Gracie, that's an awesome review. Team Joondalup is indeed great. Thanks for taking the time to write about us. We look forward to serving you in the future as well!
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Mitixa P.Furniture Bazaar
Hi Stavros, Thank you so much for shopping at Furniture Bazaar and taking your precious time out to post your positive review.