STLWodonga
- 4 reviews
- 11 likes
Wodonga, VIC - Excellent build quality, fast and met the time deadline
Not finding anything suitable out there in the existing market and unwilling to compromise on what we wanted, after much deliberation we decided to build us a home. A last minute decision, time was of the essence; we just had a little over 4 months before additional costs started to pile up on us if we did not move into our own house.
Building for the first time we did not know where to start. We looked at various builders in Wodonga from alphabet A to D to H to S (few calls, meetings, visit to website & some online reviews) and finally too...Read more
k the plunge into the world of unknown. Selecting Hadar Homes, - the big deposit, the upfront cost, the unforetold cost, the hidden cost, the variation cost, the unforeseen cost, the forbidden cost etc. etc. and the slow pace gave us sleepless nights with our heads spinning dizzy and we had a little over 3 months left in time to start building. We were still nowhere. Costs after cost were listed, we just could not come to an agreement. Looking at what we would be spending and still not be getting the house we wanted, I shut the door on this project. Lost a little over $4k on our $5K initial deposit (normally the initial deposit should be between $1500/- to $3000/-), cited yet again as time and drafting and land evaluating costs. 3 months and a week left for us to move in if we could, with $4K loss already. All we own at this stage is a piece of land still under contract. Reluctantly, I picked the phone and gave this project my final try with yet another builder - Alphabet G. ENTER the lovely people at GJ Gardeners, in Wodonga. A simple phone call, a meeting on site the same day, then at their office and decision reached in 2 days. Most importantly all cost was upfront and instantaneous - purged out from the computer within a single meeting at their office in black and white, no beating around the bush, no dilly-dallying, no preliminary contract, no hidden costs or bla bla bla costs, straight answers either in “yes we can do and accommodate your request” or “no we can’t”, quality was as per display home, and house as per custom design, upgraded list of inclusions was pre-printed brochure that we were entitled to for our build. Our custom designed house was starting to look a reality - 3 months and 4 days left to move in.3 comments
ADDENDUM (01 Sept. 2018):
Four years on and we got a LEMON... ... Read more
The house built by GJ Gardners has so far been FANTASTIC. No issues there, EXCEPT the hot water solar system supplied by DUX. Every winter season it went KAPUT. The very First season the electronics packed up and was replaced free service by DUX. The Second season the water logic units and sensors packed up and were replaced free service by DUX. The Third winter season cost us a couple of hundred dollars for an emergency call to the local DUX service plumber for burst pipe attached to the unit with water gushing out on the weekend. The Forth winter season we had busted solar panels and water flowing on the roof. Once again we called DUX service and they agreed to supply parts only and raised a service quote for $400/- to replace the panels. Plus any other incurred plumbing service charges. Now the cost and savings through solar heated hot water system by DUX was just not adding up, and DUX refused to further guarantee the product or service. It was a conundrum against buying a completely new system or having to suffer further with the existing system. Enter the lovely people of Wodonga GJ Gardners, who take PRIDE and PLEASURE in their work and QUALITY assurance. I am so happy that I sent them an SOS email out of desperation for help, and choose them as our home builders. The Gardners in Wodonga assigned their plumbers and replaced my old DUX solar hot water system with a new RINNAI evacuated tube solar/ gas hot water system. PEACE.
Jess M.G.J. Gardner Homes
Hi STL,
We're sorry to hear about your DUX hot water system, however are thrilled to hear that yet again our G.J. Gardner Homes Wodonga team were able to step in and help and provide such great customer service! ... Read more
We hope everything runs smoothly for you moving forward. Kind regards, Jess Morris, G.J. Gardner Homes Vic/TasSimilar opinion? Write a review on ieatwords.com.au!
Jude22Murray Region, NSW
- 2 reviews
Fantastic Home Builder
From start to finish the service experienced was, professional, efficient, exceptional quality, great colour consultant service, questions or issues resolved quickly to my satisfaction, progress updates regular, stages delivered on time. Great team work by all and friendly service. I could not fault them at all. I chose GJ Gardner as they delivered on what they promised. Never had to chase them for anything, from initial discussions to plans to contact to final handover. In fact they completed the home to a very high standard prior to the estim...Read more
ated time advised during my initial consultation. I have built on 2 prior occasions and I am very fussy, but with this home I have to give GJ Gardner of Wodonga a 10/10. They definitely delivered a wonderful home. A building surpervisor who could project manage, multi task and deliver on time, with a quality product.
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G.J N.G.J. Gardner Homes
Wow STL. Thank you for this incredible account of your building process. As you are now well aware all builders are not created equal and you can be burnt very quickly. Great to hear the team gave you... Read more
the facts up front, room for customisation and a fixed price. Great to hear you didn't have too many issue during your maintenance period. We really appreciate your kind words and are happy you enjoyed the process as much as we do. Enjoy your new home!